36C26018Q0064-001.docx

36C26018Q0064 X 509-321-3969 X X 663-3680162-823-857000-2660 010056190 See CONTINUATION Page Questions shall be accepted until 15 December 201 3:00 p.m. (EST).

Please See page 50 for information on cascading procedures This solicitation will be under cascading procedures.

Option Year Four: March 1, 2022 - February 28, 2023 Option Year Three: March 1, 2021 - February 28, 2022 Option Year Two: March 1, 2020 - February 28, 2021 Option Year One: March 1, 2019 - February 29, 2020 Base Year: March 1, 2018 - February 28, 2019

POP:

applicable local, state, and federal laws and regulations accordance with the Performance Work Statement and all Contractor to provide laundry/linen cleaning services in See CONTINUATION Page Austin TX 78714-9971 PO Box 149971 Financial Services Center

FMS-VA-2(101)

Department of Veterans Affairs

Spokane WA 99208 8524 N Wall St Network Contracting Office 20 Department of Veterans Affairs 36C260 Seattle, WA 98108 1660 S. Columbian Way Puget Sound VAMC Department of Veterans Affairs X N/A X $5.5 Million 812320 Spokane WA 99208 8524 N Wall St Network Contracting Office 20 Department of Veterans Affairs 36C260 15:00 01-05-2018 Joshua Anderson 12-04-2017 36C26018Q0064 663-18-2-823-0004

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

STANDARD FORM 1449

INFORMATION CALL:

7. FOR SOLICITATION

Prescribed by GSA - FAR (48 CFR) 53.212

PREVIOUS EDITION IS NOT USABLE

(REV. 2/2012)

AUTHORIZED FOR LOCAL REPRODUCTION

31c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 30c. DATE SIGNED 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30a. SIGNATURE OF OFFEROR/CONTRACTOR

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

DATED ________________________________. YOUR OFFER ON SOLICITATION

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

ARE NOT ATTACHED

ARE

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE NOT ATTACHED.

ARE

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

25. ACCOUNTING AND APPROPRIATION DATA

(Use Reverse and/or Attach Additional Sheets as Necessary)

AMOUNT

UNIT PRICE

UNIT

QUANTITY

SCHEDULE OF SUPPLIES/SERVICES

ITEM NO.

24.

23.

22.

21.

20.

19.

SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED 17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

FAX:

PHONE:

DUNS+4:

DUNS:

TELEPHONE NO.

CODE

18a. PAYMENT WILL BE MADE BY

FACILITY CODE

CODE

17a. CONTRACTOR/OFFEROR

CODE

16. ADMINISTERED BY

CODE

15. DELIVER TO

RFP

IFB

RFQ

14. METHOD OF SOLICITATION

13b. RATING

DPAS (15 CFR 700)

RATED ORDER UNDER

13a. THIS CONTRACT IS A

12. DISCOUNT TERMS

SEE SCHEDULE

MARKED

TION UNLESS BLOCK IS

11. DELIVERY FOR FOB DESTINA-

SIZE STANDARD:

NAICS:

8(A)

EDWOSB

SMALL BUSINESS PROGRAM

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

WOMEN-OWNED SMALL BUSINESS

SMALL BUSINESS

VETERAN-OWNED

SERVICE-DISABLED

BUSINESS

HUBZONE SMALL

SMALL BUSINESS

% FOR:

SET ASIDE:

UNRESTRICTED OR

10. THIS ACQUISITION IS

CODE

9. ISSUED BY

TIME

8. OFFER DUE DATE/LOCAL

b. TELEPHONE NO. (No Collect Calls)

a. NAME

6. SOLICITATION ISSUE DATE

5. SOLICITATION NUMBER

4. ORDER NO.

3. AWARD/EFFECTIVE DATE

2. CONTRACT NO.

1. REQUISITION NO.

PAGE 1 OF

A.2 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C260 Department of Veterans Affairs Network Contracting Office 20 8524 N Wall St Spokane WA 99208

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-14 Limitations on Subcontracting. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

Contract Period: Base POP Begin: 03-01-2018 POP End: 02-28-2019

1.00

LB

Contract Period: Option 1 POP Begin: 03-01-2019 POP End: 02-29-2020

Contract Period: Option 2 POP Begin: 03-01-2020 POP End: 02-28-2021

Contract Period: Option 3 POP Begin: 03-01-2021 POP End: 02-28-2022

Contract Period: Option 4 POP Begin: 03-01-2022 POP End: 02-28-2023

GRAND TOTAL

Page 1 of Page 1 of

B.4 PERFORMANCE WORK STATMENT

1. GENERAL:

The Veterans Affairs Puget Sound Health Care System (VAPSHCS) with campus locations at 1660 South Columbian Way; Seattle, WA 98108 and 9600 Veterans Drive; Tacoma, WA 98439 has a requirement for full commercial laundry services including the provision of linen as outlined in Attachment A.

The weight for each line item is an estimate based on historical data and should not be considered firm. The actual weight will vary depending on patient census.

2. PERFORMANCE REQUIREMENT:

2.1 The Contractor shall perform a full range of laundry services from their facility. Full laundry services include: furnish and providing all hospital linen to include replacement and exchange service, laundering, drying, pressing, folding, repairing, picking up and transporting all items to be laundered, and transporting clean laundered items to VAPSHCS. Any linen or other item furnished and provided by the contractor for use under this contract shall remain the property of the Contractor upon expiration of the contract.

2.2 The Contractor shall stamp and label all specialty items such as: Employee Uniforms, Bags, Russell Short Pants, Bath Robes, Napkins, and Laboratory Coats etc. VA Medical Center Logo. These items shall remain the property of the VAPSHCS. A complete list of specialty items will be provided after contract award.

2.3 The contractor shall maintain a common inventory of high-quality hospital linens for the use of VAPSHCS. The contractor is responsible for making all necessary repairs or replacing damaged linen. Common laundry items are listed in attachment “A”.

2.4 The contractor will furnish approximately 30-40 laundry carts per day to be used by the VAPSHCS for performing duties under this contract. The contractor shall be required to furnish any additional laundry carts necessary to perform the duties herein. The contractor is responsible for washing and sanitizing the carts after each use. The contractor is responsible for maintaining wheels and casters in good working order. Any other carts required to provide laundry service are the responsibility of the contractor.

2.5 The Contractor shall obtain approval from the COTR and Contracting Officer whenever potential changes in the specifications of the common inventory items are contemplated.

2.6 Service shall be performed seven days per week including Holidays.

2.7 The Contractor shall maintain records of work performed sufficient to respond to any issue regarding the linen supply and other required duties related to work performed under this contract.

2.8 The Contractor shall accomplish all work under this contract in accordance with (1) current Joint Commission (JC); (2) Occupational Safety and Health Agency (OSHA); (3) Environmental Protection Agency (EPA) and hazardous materials requirements; (4) all regulations cited in this contract, (5) all applicable local, State, and Federal laws, regulations, codes, and directives; and (6) industry standards. JC establishes the facility and management standards for VA facilities. The VA is committed to maintaining JC approved health care facilities. The Contractor shall provide the service to meet the requirements for high quality patient care while being sensitive to proper scheduling to meet medical and patient needs, and sanitation for infection control purposes.

2.9 Service shall include all processes necessary for laundering of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions and the facility shall have a complete barrier wall and pass through a washing system that separates soiled linen from clean linen and be open to inspection of sanitary conditions by government representatives. The laundry processing facility shall be arranged so that there is no contact between soiled and processed linen. After processing, laundered articles shall be in serviceable and sanitary condition, meeting all established performance requirements.

2.10 The contractor shall take corrective action as needed or when requested by the VAPSHCS (at no additional cost to the Government) when any item is deemed substandard. The COTR shall provide the contractor with written notification of each discrepancy with a request for corrective action response within 24 hours after receipt notification.

QUALIFICATIONS AND EXPERIENCE:

1. EXPERIENCE: The contractor shall have experience in providing a full range of hospital laundry and linen exchange services. Full range includes but is not limited to furnishing and providing all hospital linens; cleaning, drying, folding and ironing linens, loading carts and identifying the content of the carts, cleaning and maintaining carts, replacement or repair of lost or damaged linens, pick-up and delivery service of all items to be laundered /clean items. The contractor must have gained this experience by performing the range of requirements as outlined in this RFP for at least one large health care facility for a minimum of three years.

2. QUALIFICATIONS: The Contractor shall ensure personnel who will perform under this contract are fully trained in the areas of OSHA and JC standards as well as infection control, fire / safety protection standards and basic bacteriological concepts.

3. PROGRAM MANAGER: The contractor shall provide a Program Manager and an alternate Program Manager responsible for monitoring the performance of the work. The Program Manager and the alternate shall have full authority to act on behalf of the contractor on all technical requirements relating to the daily operation of this contract. The Program Manager must meet the following requirements:

· Certified by the Association of Linen Management (ALM) or a graduate of an independently controlled management-training program emphasizing institutional laundry.

· Have at least 3 years of specialized experience in the capacity of program manager providing laundry services for at least one large health care facility.

· The Program Manager and alternate shall be available twenty-four hours a day, seven days a week including Holidays. A reliable method of communication (i.e. cellular phone, pager, office phone etc.) shall be provided for use at all times and for use during any emergencies. The program Manager or alternate shall respond to all requests to include emergency and non-emergency within one (1) hour of receipt of notification.

PERSONNEL REQUIREMENTS:

1. Contractor personnel entering the Medical Facilities shall present a neat appearance and must be easily recognizable as an employee of the contractor. This may be accomplished by wearing distinctive clothing bearing the name of the company, and by wearing appropriate badges or identification tags, which contain the company name.

2. All Contractors employees shall receive education and training to increase the employee's knowledge and awareness of laundry service requirements for health care service, including but not limited to infection control, proper handling of equipment and cleaning products, environmental protection and customer service.

3. Any Contractors employees who enter a VA facility will observe and comply with all VA policies, regulations and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, “off limits” areas, possession of firearms or other lethal weapons, and non-smoking. A copy of VA policies, regulations and procedures will be provided upon request from the Contractor. The contractor shall furnish a list of all employees entering the medical facilities at least five (5) calendar days prior to the start of contract performance. The list shall include the full name and work assignment of each employee. The contractor shall notify the respective COTR of all additions, deletions, or changes at least five (5) days in advance of such changes whenever practicable, or as soon thereafter as is reasonably practicable.

CONTINGENCY PLAN: The contractor shall have a Contingency Plan that minimally addresses the following:

· In the event services required are beyond the contractor's capacity, how the contractor will meet the requirements of this contract.

· In the event of a labor dispute and / or strike how contractor will provide continuity of coverage with no interruption of service or reduction in the quality of service.

· In the event of unforeseen circumstances i.e. national or local disaster to include but not limited to destruction of the facility, sabotage, or an act of God or nature that renders the contractor's facility unsafe or inoperable, how the contractor will continue to provide service.

Once the contingency plan is approved by the Government, any changes to the contingency plan may only be made by written agreement of the parties.

QUALITY CONTROL PROGRAM: The contractor shall establish within 10 days of award complete a quality management plan and submit to the VA for approval. The contractor shall maintain a complete Quality Control Program (QCP) to ensure the requirements of the contract are met. The plan will include procedures to implement all quality requirements of the contract, which shall include the following:

· Inspection of all the services required by this contract which specifically addresses the areas to be inspected and if those inspections are on a scheduled or unscheduled basis, how often the inspections will be accomplished, how the inspections will be documented, and the name and title of the individual who will perform the inspection (this person should be someone other than the Program Manager and who does not report directly to the Program Manager).

· Methods of identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable. This includes procedures to assure proper temperatures, bleaches, bluing, chemical rinse, (sour) detergents and other additives consistent with the requirement of infectious linen.

· Written records of all quality control inspections conducted by the contractor and corrective action taken to prevent continued recurrence of deficiencies. This documentation shall be made available to the COTR or Contracting Officer at any time during the term of the contract. The contractor shall provide its Quality Control Reports and Infection Control Reports to the COTR on the last working day of each month throughout the duration of this contract.

· A plan to keep products segregated in accordance with their status, such as accepted, rejected, set aside for re-wash, and awaiting decision, to prevent intermixing and unauthorized use of soiled or contaminated linen.

PERFORMANCE EVALUATION MEETINGS: The Contractor shall meet with the Contracting Officer and the COTR during the performance of this contract at least quarterly or more often if needed to discuss concerns and assess the effort and effectiveness of the contractor.

WASH FORMULAS: The wash formulas shall be in accordance with ALM Standards and be provided to the Contracting Officer with the proposal. The Contractor shall use bacteriostat with the recommended wash formula. The contractor may be required to provide literature and / or samples of the wash formula used during the life of this contract. The wash formula shall not be changed without the Contracting Officer’s written approval QUALITY ASSURANCE INSPECTION BY VA: The government, at any time, may make unscheduled visits to the contractor’s facility to observe equipment and in-process work. A site visit of the Contractor’s facilities may be conducted prior to awarding any contract to determine the Contractor’s capability to perform these services. Site visits are made to observe compliance with safety procedures, assess the capacity of the facility, and observe the overall operation of the facility.

DEFINITIONS:

· COMMON LINEN – All linen provided by the contractor and listed in Attachment “A”

· CONTAMINATED LAUNDRY - All soiled laundry originated from VAPSHCS is categorized as contaminated.

· CONTRACTING OFFICER - A person with the authority to enter into, administer, and/or terminate contracts and makes related findings. The Contracting Officer is the only individual who has the authority to contractually bind the Government. The Contracting Officer may designate a Government employee to act as his authorized representative. This individual shall not be authorized to award, agree to, or sign any contract or modification thereto, or in any way to obligate the payment of money by the Government.

· CONTRACTING OFFICER TECHNICAL REPRESENTATIVE (COTR) - The person who has been designated as the authorized representative of the Contracting Officer acting within the limits of his authority. The COTR advises the Contracting Officer on matters relating to this contract, verifies completion of the work, certifies invoices related to completed work, and ensures compliance with all provisions of the contract.

· CONTRACTOR - The Contractor as used herein refers to both the prime Contractor and any subcontractors to the Contractor. The Contractor shall be responsible for ensuring that subcontractors comply with the provisions of the contract.

· CORRECTIVE ACTION- Action taken by the Contractor to correct a deficiency and identify the cause(s) of the deficiency.

· DAMAGE - A defective condition of an item due to improper processing resulting in the item being unsuitable for return to service.

· DEFECT/DEFICIENCY/DISCREPANCY - Each instance of noncompliance with a contract requirement. A deficiency may be caused by nonperformance or poor performance. Each deficiency (discrepancy) is subject to either Contractor re-performance or deductions.

· NON INVENTORY PROPERTY - Articles delivered to the Contractor to be laundered or dry-cleaned, including articles which are owned by individual VA beneficiaries.

· HANGERS – Contractor provided hangers shall be of sufficient strength and size to hold linen articles without sagging or breaking during transit or normal use. Hangers shall be of a type that does not stain garments and has no rust.

· JOINT COMMISSION (JC) - A national organization dedicated to improving the care, safety, and treatment of patients in health care facilities, and publisher’s of the Joint Commission Manuals.

· LAUNDERING - The process by which soiled fabric items are cleaned and treated includes cleaning by mechanical action in appropriate temperature water with solutions of detergents, chemicals and other additives, ironing, and pressing. These additives include repellent treating, bleaching, bluing, rinsing, chemical rinse (sour, fabric softener, and any other agent for controlling the growth of microorganisms, such as molds and bacteria). The appropriate products and procedures are to be determined by the contractor for the various types of fabric and nature of soil.

· QUALITY ASSURANCE (QA) - A method used by the government to ensure services meet the requirements of the contract.

· QUALITY CONTROL PLAN - This document is submitted to the Government with respect to controlling quality by the Contractor.

· QUALITY CONTROL - Those actions taken by the Contractor to control the production of goods or services so they meet the specifications and requirements of the contract.

· Energy Conservation - Power equipment down and lights off when not in use, water-recycling systems to recapture, reclaim, and reuse water and utilities to optimize all water and natural resources.

· REPAIRABLE ITEMS – Articles with minor rips, tears (less than four inches), open seams, holes, missing buttons, or broken zippers.

· SANITIZED. Articles made free of dirt, filth, bacteria, and other foreign agents that may or will endanger health or cause infection, illness, or disease.

· SUBSTANDARD. Laundered linen that is torn, ripped, open seamed, contains holes, missing buttons, broken zippers or is dirty, filthy, stained, contains bacteria or foreign agents that may or will endanger health or cause infection, illness or disease.

WEIGHING OF LINEN:

1. The Government will provide a digital loading dock scale at each campus. The Government will weigh clean linen returned from the contractor. The Government is responsible for calibration of the scales.

CONTRACTOR FURNISHED ITEMS: In addition to items specified elsewhere in the contract, the contractor shall furnish:

1. All resources necessary to transport soiled linen from VAPSHCS to the contractor facility and to return clean linen to VAPSHCS.

2. A facility equipped and ventilated to prevent dissemination of contaminants and to ensure no cross-contamination of laundry. The ventilation system for this facility includes adequate intake filtration, negative and positive air flow, exchange rate, and exhaust in accordance with local, state, and federal requirements. All work shall be performed under sanitary conditions and have a complete barrier wall and pass through washing system that separates soiled linen from clean linen.

3. All soaps, chemicals, detergents, bleaches, starches, sizing, spotting agents, hangers, plastic and other packaging materials.

4. Tools, bundle tie machine, miscellaneous materials and supplies.

5. All staffing necessary to properly sort, clean, dry, press, fold and repair any damaged linens.

6. All training for contractor staff.

7. Appropriate protective clothing for contractor staff.

8. Physical examinations for contractor staff.

9. A packing slip type document for each cart delivered. This document shall identify the contents on the cart by item count for each type item on the cart.

10. The Contractor shall furnish all materials necessary to perform the tasks specified in the contract. Technical literature and descriptive brochures on all materials (including wash formula chemicals) proposed for use by the contractor shall be submitted to the CO for approval prior to contract start and whenever a change is requested.

11. Material Safety Data Sheets (MSDS) to the VA prior to using any chemical utilized in the fulfillment of this contract.

SPECIFIC TASKS: The following tasks are to be performed by the contractor. All work is to be performed in accordance with the Contractor’s approved Procedures and Quality Control Manuals.

TASK-1: LINEN EXCHANGE SERVICES: The contractor shall furnish and provide all linen as outlined in attachment “A” as part of the exchange service.

TASK -2: LAUNDRY SERVICES: The contractor shall provide full commercial laundry cleaning, in accordance with the terms and conditions of this contract, including but not limited to hospital linens, employee uniforms and patient clothing. All specialty items shall be stamped with VA logo.

TASK-3: PICK UP AND DELIVERY SERVICES: The contractor shall be responsible for the pick up and delivery of all soiled / contaminated and clean linen for both campuses; loading and unloading of all items for both campuses. The transport vehicles will be disinfected after each soiled collection pick-up.

TASK-5: PROCESSING SERVICES: All laundered articles shall be in serviceable and sanitary conditions after processing meeting performance standards established by organizations such as ALM, contractor’s washroom standards and linen inspection standards. All wash procedures shall be regulated to ensure washed items are restored to its intended appearance, in a manner that will prevent damage to the items being processed. Shrinkage shall be no more than what can be called “natural” shrinkage. Tumbled work such as undershirts, socks, bath towels, laundry bags, blankets and bathrobes shall be completely dry and soft. Flatwork shall be hand or machine folded so that surfaces are smooth and free of wrinkles.

TASK-6: SPECIAL WASH ITEMS SERVICES: When applicable the contractor shall steam tunnel and process certain items requiring special wash (such as patient trousers and shirts). The Contractor shall separate special wash by VA facility (American Lake division or Seattle Division) with tag facing out stating “special wash item”. Contractor shall ensure special wash items are returned on hangers and are readily identifiable upon return to the government.

TASK – 7: REPLACEMENT AND REPAIR SERVICES: The contractor shall replace and / or repair any linen deemed to be damaged or unserviceable. Unserviceable linen includes those items that are not deemed repairable. Depending on severity, this may include rips, tears, holes, broken buttons or snaps, excessive stains, or excessive wear and tear. The government will determine the final disposition of these articles. Unserviceable items due to laundry machine malfunction, using wrong wash formulas, or excessive drier heat or any other damage or loss done at the laundry facility shall be immediately replaced at contractor's expense. Items lost or badly damaged shall be replaced within a 30-day period.

TASK-8: SPECIAL HANDLING SERVICES: The contractor shall take precautions and use special handling procedures when transporting medical contaminated / soiled linen. The items shall be removed in separate linen bags, containers and / or carts. The linen bags, containers and / or carts used shall be cleaned, sanitized and disinfected after each use. Moreover, the contractor shall clean and disinfect the truck and /or trailers after use. SEE: OSHA Bloodborne Pathogens Standards. The contractor shall comply with all standards in OSHA Bloodborne Pathogens Standard 29 CFR 1910.1030.

TASK – 9: RE-CLEANING SERVICE: The contractor may be subject to re clean one or more items upon request by the COTR at no additional charge to the Government. Such items found to be in unsatisfactory condition shall be processed again to meet satisfactory standards set forth in the contract. .

TASK- 10: EMERGENCY SERVICES: The contractor shall be responsible for responding to all emergency medical situations and provide full commercial laundry services within eight hours after receipt of request services. The need shall be disclosed to the contractor at the time of request for emergency services. In the event of medical facility emergencies and/or disasters, the Contractor may be required to perform additional laundry services with compensation to be arranged and negotiated by the Contracting Officer.

TASK- 11: INNOVATIVE APPROACHES: This scope of work is intended to produce a minimal acceptable level of performance. The Government does recognize the possibility of the Contractor achieving the same or improved results due to innovative approaches, advances in the state-of-the-art of materials and supplies. If the Contractor or VA demonstrates the ability to perform the services herein using improved techniques, materials, scheduling, the Contracting Officer will evaluate and approve or disapprove the recommended changes based on what’s in the best interest of the VA.

TASK – 12: MAINTAIN CARTS: The Government shall furnish approximately 250 laundry carts for use by the contractor. The contractor is responsible for maintaining these 250 laundry carts and providing any additional laundry carts required for the performance of this contract as maintaining all carts in good working order at all times.

TASK-13: PAR LEVEL:

· Seattle- Par Level: Minimum of four (4) days linen.

· American Lake- Par Level: Minimum of four (4) days linen supply.

ATTACHMENT “A”

(Common Linen Listing) Linen Items Provided by Contactor includes but is not limited to:

· Isolation gowns

· OR gowns

· Patient gown

· Wash clothes

· Scrub pants (XSmall-5X)

· Scrub tops (XSmall-5X)

· Scrub jackets (warm-up jackets) (XSmall-5X)

· Pajama tops, male (nomex) (XSmall-5X- color coded per size)

· Pajama bottoms, male (nomex) (XSmall-5X- color coded per size)

· Pajama tops, female (nomex) (XSmall-5X- color coded per size)

· Pajama bottoms, female (nomex) (XSmall-5X- color coded per size)

· OR jumpsuits (XSmall-5X)

· Table clothes 54 x 54

· Towel packs (size 6) x-ray detectable

· Towel packs (size 18) x-ray detectable

· Towel packs (size 24) x-ray detectable

· Blankets, thermal 74 x 108 100% cotton

· Blankets, bath 66 x 84 100% cotton

· Table skirt/ruffle

· Surgery towel, flat, x-ray detectable

· Towel, endo/surgery, x-ray detectable

· Wrappel Wrapper 18 x 18 x-ray detectable

· Wrappel Wrapper 24 x 24 x-ray detectable

· Wrappel Wrapper 36 x 36 x-ray detectable

· Wrappel Wrapper 45 x 45 x-ray detectable

· Pillows

· Bathrobe (nomex)

· Hand towels

· Bath towels

· Bibs

· Diapers (all types, sizes)

· Napkins

· Mops, wet (24 oz)

· Mops, dry (Micro fiber optic 20’)

· Mops, dry (Dust Mops 24”)

· Mops, dry (Dust Mops 36”)

· Mops, dry (Wall Mops)

· Mops, dry (High ceiling dusters)

· OR shoe cover

· Pillow case

· Rags

· Round table cloth

· Incontinent pad

· Dish towels

· Sheet, flat

· Sheet, fitted

· Sheet, knitted fitted

· Surgical drape, large

· Surgical drape, medium

· Surgical drape, small

· Walk Off Mat 3 x 10

· Walk Off Mat 3 x 5

· Bedspread

· Laundry bags, large

· Laundry bags, medium

· Magma gown

· Mattress pad

· Centurion Plastic WHITE Soiled Linen Bags (Estimated Monthly 1 Pallet)

· Centurion Plastic LIGHT BLUE Soiled Linen Bags (Estimated Monthly 1 Pallet)

· Centurion Hampers/Lid replaced as needed

· Sleep Lab (Fitted Sheet)

· Sleep Lab (Flat Sheet)

· Sleep Lab (Bed Spread)

· Bariatric Beds (Fitted Sheet)

· Bariatric Beds (Flat Sheet)

· Bariatric Beds ( Bed Spread)

· Window Treatments (Curtains-Size and color combinations vary)

· Patient Privacy Curtains (Size and color combinations very)

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) System for Award Management (SAM).

(1) Unless exempted by an addendum to this…