S02 36C25723Q0736 0001.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 3

05-23-2023

36C671

Department Of Veterans Affairs Network Contracting Office 17

5441 Babcock Road Ste. 302 San Antonio TX 78240

36C671

Department Of Veterans Affairs Network Contracting Office 17

5441 Babcock Road Ste. 302 San Antonio TX 78240

To all Offerors/Bidders

36C25723Q0736

05-15-2023

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to:

X 1

The purpose of this modification is to post answers to questions, revise the SOW and extend the solicitation close date:

1. Answer to questions are posted on the continuation page.

2. The solicitation close date is hereby extended to: 25 May 2023 at 4PM CDT

3. The SOW attached to this amendment replaces the original in its entirety.

Shannon Hodgson Contracting Officer

CONTINUATION PAGE

Questions and Answers

1. To which approved ANCC Nurse magnet database is EPVAHCS currently subscribe, and would vendor be able to utilize these data for Nurse Magnet certification/maintenance, or should we bring our own database?

Answer: The El Paso VA does not subscribe to a magnet database and that has been removed. The SOW attached replaces the original in its entirety.

2. In addition to ANCC approved data, to which additional patient satisfaction data source(s) does EPVAHCS subscribe, and will vendor be able to utilize these data for benchmarking, or should we bring our own?

Answer: There are no other PS data sources the service subscribed to. The contractor must use collected data to benchmark using information gathered from other health care institutions that use the same survey instrument.

3. Which foreign languages would be required or anticipated in year 1?

Answer : Spanish.

4. On Page 2 of the SOW you describe a “point in time” survey for kiosk deployment.

Would you please outline any specific hardware (manufacture, models, etc) you currently utilize so we can consider integration tasks; If no hardware is currently utilized, are you expecting vendor to provide hardware for kiosk point in time surveys?

Answer: This is not a physical kiosk, just an online vendor portal that include information gathered from both commercial, VA hospitals, other University Health teaching facilities.

5. Please elaborate on the definition of digital survey versus text/esurvey.

Answer: Survey by text/electronic survey, email, or point in time surveys to patients.

6. Form 1449 section B.2 PRICE/COST SCHEDULE breaks out cost proposals for text/esurvey (e.g., Item 0001-0003), and separately Digital Survey (Item 0004). Will you please provide further clarification on tasks/deliverables expected to be costed in Item 0004.

Answer: Vendor is required to provide digital survey capability.

7. In your most recent 12 month period available, what is the total number of surveys completed and what is the breakdown between paper-based surveys and text/esurvey?

Answer: The expected volume of individuals to be surveyed at full implementation is estimated to be approximately 40,000 per year based on volume of eligible encounters. Up to 25% increase may occur over the 5 year contract period, per SOW, Part 2, paragraph 2 (Technical Requirement).

8. Does EPVAHCS utilize paper-based surveys, and if so, will vendor be required to provide paper-based surveys, and/or mail surveys?

Answer: Paper based surveys will not be utilized.

9. Is it possible to make this solicitation a WOSB set a side?

Answer: This requirement is 100% unrestricted procurement and will remain as is.