36C25720Q0266-003.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 99

36C25720Q0266 01/27/2020

ROBERT KELLEY 210-694-6312 02-05-2020

0900 CST

Department of Veterans Affairs VISN17 Network Contracting Activity 7400 Merton Minter Blvd. (10N17/90C) San Antonio TX 78229

X 100

X

339112

1000 Employees

N/A

X

AMARILLO VA HEALTHCARE SYSTEM

6010 Amarillo Blvd. West

Amarillo TX 79106

7400 Merton Minter Blvd. (10N17/90C) San Antonio TX 78229

This is accomplished through the Tungsten Network located at:

http://www.fsc.va.gov/einvoice.asp This is mandatory and the sole method for submitting invoices.

(877) 353-9791 (512) 460-5540

See CONTINUATION Page

Description: DRAEGER ANESTHESIA SYSTEM Please see: Statement of Work

PERIOD OF PERFORMANCE: 02/15/2020 through 02/14/2021

$0.00 See CONTINUATION Page

X X

X 1

36C25720Q0266

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

6.4 INTERFACE SUPPORT

9. MANDATORY CHECK IN/OUT AND REMOVABLE MEDIA SCANNING

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (OCT 2019)

C.3 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.4 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS SET-ASIDE (JUL 2019) (DEVIATION)

C.5 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND

COMPLIANCE (JUL 2018)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.7 VAAR 852.246-71 REJECTED GOODS (OCT 2018)

C.8 VAAR 852.247-73 PACKING FOR DOMESTIC SHIPMENT (OCT 2018)

SECTION E - SOLICITATION PROVISIONS

E.1 GRAY MARKET LANGUAGE (MAY 2016)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.4 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL ITEMS (DEC 2019)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.8 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.9 VAAR 852.273-74 AWARD WITHOUT EXCHANGES (JAN 2003)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C257

7400 Merton Minter Blvd. (10N17/90C)

San Antonio TX 78229

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon Completion

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

This is accomplished through the Tungsten Network located at:

http://www.fsc.va.gov/einvoice.asp This is mandatory and the sole method for submitting invoices.

B.2 Statement of Work

VISN 17

Amarillo VA Health Care System

Draeger Medical Innovian Anesthesia Clinical Workstations

Table of Contents

GOVERNING LAW…………………………………………………………………………...3

BACKGROUND………………………………………………………………………………3

APPLICABLE DOCUMENTS………………………………………………………………..5

OVERVIEW……………………………………………………………………………………6

GENERAL REQUIREMENTS……………………………………………………………….6

PERFORMANCE PERIOD…………………………………………………………………..7

PLACE OF PERFORMANCE……………………………………………………………….8

TRAVEL………………………………………………………………………………………..8

SPECIFIC TASKS AND DELIVERABLES…………………………………………………8

KICKOFF MEETING………………………………………………………………………….8

DELIVERY, INSTALLATION and INTEGRATION…………………………………………8

ACCEPTANCE TESTING……………………………………………………………………9

INTERFACE SUPPORT……………………………………………………………………...9

WARRANTY……………………………………………………………………………………10

DOCUMENTATION……………………………………………………………………………12

MANDATORY CHECK IN/OUT AND REMOVABLE MEDIA SCANNING………………13

PHYSICAL SECURITY & SAFETY REQUIREMENTS……………………………………13

FACILITY/RESOURCE PROVISIONS……………………………………………………...14

SCHEDULE FOR DELIVERABLES………………………………………………………...14

SPECIAL SHIPPING INSTRUCTIONS……………………………………………………..14

POINTS OF CONTACT………………………………………………………………………15

VA FURNISHED PROPERTY AND VA FURNISHED INFORMATION……………...15

SECURITY REQUIREMENTS………………………………………………………………15

1.0 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (“FAR”), must govern this Order. Commercial license agreements may be made a part of this Contract but only if both parties expressly make them an addendum. If the commercial license agreement is not made an addendum, it must not apply, govern, be a part of or have any effect whatsoever on the Order; this includes, but is not limited to, any agreement embedded in the computer software or any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation, or any other license agreement otherwise referred to in any document.

If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Order.; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data must not be included or made a part of the Order. Federal law and regulation, including without limitation, the Contract Disputes Act (41 U.S.C. §601-613), the Anti-Deficiency Act (31 U.S.C. §1341 et seq.), the Competition in Contracting Act (41 U.S.C. §2304), the Prompt Payment Act (31 U.S.C. §3901, et seq.) and FAR clauses 52.212-4, 52.227-14, 52.227-19 must supersede, control and render ineffective any inconsistent, conflicting or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Order or the commercial license agreement or elsewhere, the terms of this clause must prevail. Claims of patent or copyright infringement brought against the Government as a party must be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Order must be made by order modification (Standard Form 30). Nothing in this Order or any commercial license agreement must be construed as a waiver of sovereign immunity.

2.0 BACKGROUND

The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) provides health care benefits and services to Veterans of the United States. VHA provides high quality, effective, and efficient Anesthesia Record Keeper Systems (ARK) to those responsible for providing care to the Veterans throughout all the points of surgical and anesthesia health care in a timely and compassionate manner. VHA depends on ARK to meet mission goals.

In 2009, VHA Heart of Texas Veteran Integrated Service Network 17 (VISN 17) embarked on implementation of a VISN-wide Draeger Medical Innovian Anesthesia Record Keeper System initiative. VISN-wide installation of Innovian servers and software was completed in 2012 and is currently operational at the Dallas, Temple and San Antonio VA Medical Centers (VAMCs).

The software applications that make up Innovian Anesthesia provide data collection, access and reporting, building of specific environments, auto-triggers, database query, real-time access to information in the PreOp, IntraOp, Post Op and moderate sedation areas, remote and single sign-on access, inbound and outbound Health Level Seven (HL7) interfaces to VistA, inbound data from medical devices, record upload to VistA Imaging and data extracts. Innovian Anesthesia replaced paper records used in the VISN 17 Anesthesia care areas. Certified Nurse Anesthetists, Anesthesiologists and other clinical staff use the Innovian Anesthesia System to manage the surgical/anesthesia patient information. Innovian Anesthesia provides a real-time bi-directional interface with the Veterans Health Information Systems and Technology Architecture (VistA), and allows the creation and storage of a completed Portable Document Format (PDF) file that is accessible in VistA Imaging via the Computerized Patient Record System (CPRS).

Innovian Anesthesia is a distributed solution required by the VA North Texas Health Care System (VANTHCS), Central Texas Veterans Health Care System (CTVHCS) and South Texas Veterans Health Care System (STVHCS) Anesthesiology and Pain Management Service that provides comprehensive data management for the anesthesiologist. The Innovian Anesthesia information management system works to create a complete, continuous, and paperless record of patient’s anesthetic care. This system compliments existing capabilities at the VANTHCS, CTVHCS and STVHCS.

3.0 APPLICABLE DOCUMENTS

The following documents are required in the performance of the tasks associated with this Statement of Work Statement:

1. 44 U.S.C. § 3541, “Federal Information Security Management Act (FISMA) of 2002”

2. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

3. FIPS Pub 201, “Personal Identity Verification of Federal Employees and Contractors,” March 2006

4. Software Engineering Institute, Software Acquisition Capability Maturity Modeling (SA CMM) Level 2 procedures and processes

5. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

6. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

7. Department of Veterans Affairs (VA) Directive 0710, “Personnel Suitability and Security Program,” May 18, 2007

8. VA Directive 6102, “Internet/Intranet Services,” July 15, 2008

9. 36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility

Standards,” July 1, 2003

10. OMB Circular A-130, “Management of Federal Information Resources,”

November 28, 2000

11. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed

Services (CHAMPUS)”

12. An Introductory Resource Guide for Implementing the Health Insurance

Portability and Accountability Act (HIPAA) Security Rule, October 2008

13. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7,

14. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

15. Health Technology Management (HTM) Service Bulletin SB2012-004;

Removable Media Scanning; November 2012

16. Health Information Technology and Health Data Standards http://www.nlm.nih.gov/healthit.html

17. Healthcare Information Technology Standards Panel http://www.hitsp.org/

18. VA Directive 6500, “Information Security Program,” August 4, 2006

19. VA Handbook 6500, “Information Security Program,” September 18, 2007

20. VA Handbook 6500.5, “Incorporating Security and Privacy in System

Development Lifecycle”

21. VA Handbook 6500.6, “Contract Security,” March 12, 2010

22. National Institute Standards and Technology (NIST) Special Publications

23. VA Directive 6550, “Pre-Procurement Assessment for Medical Devices,”

24. VA Handbook 1907.01 Health Information Management Systems (HIMS)

25. Health Insurance Portability and Accountability Act (HIPAA) (Public Law

104-191)

26. Personally Identifiable Information (PII) (VHA Directive 1080)

27. VA Maintenance/Installation (Warranty) Contracts; VAIQ 7058822; March 24,

28. VHA Handbook 1600.01, Business Associate Agreements

29. VA Directive 6300, Records and Information Management

30. VA Handbook 6300.1, Records Management Procedures

31. VA Handbook 6500.1, Electronic Media Sanitization

32. Contractor Access Policy Guidance Bulletin, January 30, 2012, VA OIT

Field Security Service (FSS) No. 26

Statement of Work

1. OVERVIEW

The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Heart of Texas VA Integrated Services Network (VISN 17), Amarillo VA Healthcare System is procuring Draeger Medical Innovian Anesthesia Clinical Workstations as the existing PICIS workstations and hardware are at end of life, accessories (cabling, keyboards, mice, stands, etc), operating system software and installation/integration services. Biomed training is also required. The products and services will be delivered to the Amarillo VA Healthcare System. This acquisition is required in order to meet essential anesthesia record keeping expansion requirements of the existing PICIS Anesthesia Record Keeper (ARK) and characteristics defined herein. The equipment will be used by VA personnel (doctors, medical technologists, and nurses and must be maintained by Biomedical Engineering, Office of Information Technology (OIT) support staff and the Contractor. Equipment connectivity will be inside the VA firewall via LAN and WAN network.

2. GENERAL REQUIREMENTS

http://www.nlm.nih.gov/healthit.html http://www.hitsp.org/

The scope of the VISN 17 Amarillo VA Healthcare System ARK Work Stations includes delivery of equipment, services and warranty defined herein.

The Contractor must provide all labor, travel, tools, materials, project management, shipping and delivery, hardware, software, installation, integration, documentation, acceptance, testing and warranties required for the ARK workstations functionality for each Draeger Medical clinical work station hardware (computer, monitor, mouse, keyboard, cabling). Delivery of equipment must be to the Amarillo VA Healthcare System. After delivery, the Contractor must be responsible for unpacking, assembly, delivery to specific areas within the Medical Center’s Anesthesiology Service, installation, configuration and testing in accordance with the Amarillo VA Healthcare System policy and standard operating procedures. The Contractor must perform all Innovian Anesthesia database configurations such as adding each workstation to Innovian, completing entries, changes and licensing each new workstation to the Innovian Anesthesia database.

a. Silent Characteristics:

Item # Description/Part Number* Qty 1 Clin Innovian Base Pkg 3 Ors 1 2 Innovian Intra-OP License 1 3 Innovian Post-OP License 3 4 Innovian Office License 6 5 Mobile Report Viewers 4 6 HL7 Base System 1 7 SW Option Innovian Outbound 1 8 HL7 ADT Inbound I/F 1 9 HL7 Surgery Scheduling I/F 1 10 HL7 Lab Inbound I/F 1 11 Innovian Web API 1 12 Medibus Device Interface 4 13 Delta/Gamma/Kappa Device I/F 4 14 Philips Data Export Device I/F 3 15 Test Innovian Base Pkg 3 Ors 1 16 HL7 Base System 1 17 SW Option Innovian Outbound 1 18 HL7 ADT Inbound I/F 1 19 HL7 Surgery Scheduling I/F 1 20 HL7 Lab Inbound I/F 1 21 Innovian Web API 1 22 Medibus Device Interface 1 23 Philips Data Export Device I/F 1

24 Report Engine 1 25 EForms SW license fee 1 26 3rd Party Hardware 1

27 3rd Party Hardware, Rhapsody Licenses-each additional connection point 1

28 3rd Party Hardware, 5 years of Rhapsody Support 1

29 3rd Party Hardware, DataBridge Interface License 1

30 3rd Party Hardware, CIS/ARK-CIS/CIU Interface site Lic 1

31 3rd Party Hardware, Analytic Database Integration Site Lic-VUIDS 1

32 CBL DRAEGER GAM/DEL X3-Clin Sys 4 33 CBL DRAEGER MEDIBUS IF-Clin Sys 4 34 CBL INTELIVUE-Clin Sys 3 35 CBL DRAEGER MEDIBUS IF-Test Sys 1 36 CBL INTELIVUE-Test Sys 1

37 IA WKST MDS193,VENUS 19",WIN10 8

38 REPL,AC ADAPTER,MDS-7 1

39 E/M SPR KEYBRD INN ANESTHESIA 8

40 E/M SPR MOUSE INN ANESTHESIA 8

41 E/M SPR TRAY KYBRD SLIM COOL 8

42 3rd Party Hardware, 8 Cat 5 Cables 12 FT 1

43 3rd Party Hardware, Anesthesia Mounting Accessory Kit 1

44 3rd Party Hardware, Variable Height Mobile Roll Stand 1

45 Installation (ClinicalWS) 40 hours 1

Installation + Professional Services (IT), Innovian Software Installation (Non-Clinical

WS) 12

Installation + Professional Services (IT), Workstation Image Build or Modification14 hours

Installation + Professional Services (IT), Innovian Software Implementation & Configuration 42 hours

Installation + Professional Services (IT), Technical services Pre-op Development 60 hours

50 Installation + Professional Services (IT), TIS Go Live Support 24 hours 1

51 Installation + Professional Services (IT), HL7 Workflow analysis 20 hours 1

52 Installation + Professional Services (IT), HL7 Interface Customization 65 hours 1

53 Installation + Professional Services (IT), Reporting tool Services 40 hours 1

54 Installation + Professional Services (IT), eForms Customization 20 hours 1

55 Installation + Professional Services (IT), DataBridge Vista Integration 24 hours 1

56 Installation + Professional Services (IT), Data Bridge Training/Project Management 24 hours 1

Installation + Professional Services (IT), CIS/ARK-CIS/ICU Interface implementation 40 hours

58 Installation + Professional Services (IT), Analytics Implementation 40 hours 1

59 Implementation Services, 100 hours 1

IA Systems Administration Training, INNOVIAN ANESTHESIA SYSTEMS

ADMINISTRATOR

IA 6 VA Box Replacement Training, INNOVIAN ANESTHESIA VA BOX

REPLACEMENT

62 Clinical Application Support-IT 8h segment, CIS onsite for walk through 3 days 3

63 Clinical Application Support-IT 8h segment, CIS onsite testing 10 days 10

64 Clinical Application Support-IT 8h segment, Clinical Workflow Analysis/ Recorder 20 hours 1

65 Clinical Application Support-IT 8h segment, Go Live Support 7-3:30 34 hours 1

66 Clinical Application Support-IT 8h segment, Application Design Workshop 3 days 3

67 Clinical Application Support-IT 8h segment, Super User Workshop 3 days 3

68 Clinical Application Support-IT 8h segment, 6 Month follow up 2 days 2

69 Clinical Application. Support-IT 8h segment, End User Training 3 days 3

b. Training Requirements:

i. DataBridge Training

ii. Innovian System Administrator Training

iii. Innovian Replacement Training

iv. Innovian Clinical Application End User Training for Anthologists, CRNA, technologists and Clinicians

c. Minimum Workstation Specifications:

i. OS: Microsoft Windows 10 Pro 64bit

ii. Processor: Intel Core i7 6600U

iii. Storage: 128Gb SSD

iv. Wireless Communication: 802.11 a/b/g/n + BT 4.0

v. Resistive Touch

vi. Trusted Platform Module) Smart Card Reader

vii. Display size: 19” / 21.5” VA panel

viii. Bottom USB: USB 3.0 x2, USB 2.0 x2

ix. Side USB: USB 3.0 x2

x. Video Out: HDMI

xi. Ethernet: 1kv isolated Gigabit LAN x2

xii. COM: 4kv isolated COM port x3

xiii. DC Power Supply & Connector: 24V 2.5 DC connector

xiv. Battery Pack: 5700 mAh x2, 10.8V, 3.5 Hours charge time, 2~3 hours run time

d. The Offer must utilize the virtual machines provided by the Amarillo’s Biomedical Engineer for all server applications. All patient data must be transmitted via HL7 messaging through the existing DSS DataBridge system and archived in VistA.

The Contractor must provide VISN 17 a description and complete set of work station and monitor specifications for the Contractor’s proposed ARK work station solution.

All equipment and components proposed by the Contractor must provide VISN 17 with full functionality and compatibility with existing Draeger Medical Innovian Anesthesia software.

The Contractor must have current 510k clearance to market its products and an adequate quality assurance system, such as ISO 9001.

3. PERFORMANCE PERIOD

The period of performance must be February 15, 2020 through February 14, 2021.

The Contractor must provide support 24 hours per day, 7 days per week. Normal hours of work are defined as Monday through Friday from 7:00 a.m. to 5:30 p.m. Central Time, excluding Federal holidays or as otherwise arranged with the Point of Contact (POC).

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

New Year's Day January 1

Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday must be observed as a holiday.

Similarly, if one falls on a Sunday, then Monday must be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

3. PLACE OF PERFORMANCE

Tasks under this contract must be performed at VISN 17 Amarillo VA Healthcare System. Remote support may be performed remotely at Contractor facilities. Work may be performed at remote locations other than Contractor facilities with prior approval of the POC. On-site support must be performed at the VA Medical Center located in the following location:

Amarillo VA Healthcare System: 6010 Amarillo Blvd West, Amarillo, Texas 79106. Phone: 210-694-6232.

5. TRAVEL

All Contractor transportation, lodging, and subsistence expenses incurred by the Contractor must be incorporated into the Contractor’s fees and are the sole responsibility of the Contractor. Travel will be scheduled at the most cost effective rate and fare, and by the most cost effective mode of travel in accordance with the General Services Administration.

6. SPECIFIC TASKS AND DELIVERABLES

The Contractor must perform the following:

6.1. KICKOFF MEETING

The Contractor must attend a Project Kickoff Meeting where the project must be discussed in detail. The meeting will be conducted by conference call and coordinated by the POC within seven (7) days after the contract award.

6.2 DELIVERY, INSTALLATION and INTEGRATION

Equipment must be delivered to each HCS as listed in the Deliver Equipment to Location section 13.

Upon delivery of the equipment, the Contractor must provide on-site project management, set-up and assembly, installation and integration of new equipment and software to the existing ARK based on Amarillo policy and procedures.

During the installation, the Contractor must provide on-site as well as remote support, as needed, and must be available to respond to any questions asked by the Facility POCs. The Contractor must provide same day resolution of any issues related to the new equipment. The Contractor is responsible for providing Amarillo VA Healthcare System staff with configuration instructions and guidance for all equipment and accessories procured under this contract.

At a minimum, the Contractor must provide on-site and remote technical support staff on duty from 6 AM Central Standard Time to 6 PM Central Standard Time, Monday through Friday, excluding federal holidays. The Contractor must provide a daily Status Report via e-mail for any issue that requires action. The report will describe the time the issue was identified, problem summary, steps taken to resolve the problem, time to complete the task and system or component down-time.

6.3 ACCEPTANCE TESTING

The Contractor is responsible for coordinating and performing technical testing.

Equipment will be put into clinical use during implementation. Implementation must be 100% (all equipment operational with 100% functionality before being considered as complete and accepted by the Government.

If deficiencies found at the time of Government acceptance are corrected within 30 calendar days after receipt of the deficiency letter from the Contracting Officer, final acceptance will be issued upon validation of deficiency correction by the Government, and the warranty start date must be back-dated to the date the initial acceptance testing was completed.

Clinical testing will be performed by the Government.

6.4 INTERFACE SUPPORT

The Contractor must ensure that all Innovian Anesthesia side interfaces associated with the new workstations, including but not limited to, VistA, VistA Imaging/CPRS, Medical Devices, Innovian Reporting Tool, and data transfer links are configured, testing and maintained consistently. The Contractor must coordinate with other Contractors when necessary to accomplish this task.

7. WARRANTY

Warranty must start at acceptance. During the 12-month warranty period, the Contractor must furnish warranty maintenance service support that includes, as a minimum, preventive and corrective maintenance services for the equipment. and all associated hardware, firmware and software, parts, labor, travel and expenses necessary to perform such services at no additional cost to the Government. Parts cost incurred during maintenance calls must be included in the base warranty/maintenance price and must not be billed as additional costs. In those emergency situations when a system component(s) is down and the Government places the call for corrective action to the Contractor, the Contractor must respond within the prescribed response time The Government representative will make formal notification of the problem by phone to the Contractor POC as soon as the problem is identified by the Government.

Warranty Maintenance & Support Help Desk: The Contractor must provide be provided with remote (connectivity to VA network) access for maintenance and support. The Contractor must provide contact information to the Contractor’s Support Help Desk. The Government will call and/or email the Contractor to report problems and to coordinate technical support. Maintenance under the warranty periods must include access to new versions, updates, patches, upgrades and to the equipment components as they are released as well as scheduled maintenance (preventive maintenance inspections, electrical safety testing, calibration, scheduled releases) and unscheduled corrective maintenance. The Contractor Help Desk must permit Amarillo VA Healthcare System staff to report problems, ask questions, request services, query historical data and request reports. The Help Desk must provide real time information to include current status, total equipment down time, who initiated the service ticket, the original complaint, response time, the service technician, work performed, replacement parts and completion date and time.

Warranty Maintenance & Support Hours of Coverage: Contractor support staff will work with the User’s schedule to ensure efficient operation. Contractor support staff are stationed at home offices. The Contractor must provide a Help Desk telephone line with live-support which must be available 27X7X365. The Contractor must provide an Online Help Email address which received messages 24X7X365. The Contractor must provide an Online Help Desk Website Access which must be available 24X7X365.

Warranty Maintenance and Support Response Time: The Contractor must respond to maintenance and support requests made by the Amarillo VA Healthcare System by telephone or email within 1 hour from the time the request was made. Response time must commence at the time the Government POC places the maintenance and support call to the Contractor maintenance and support POC and must end at the time the Contractor maintenance and support provider contacts the Government by email or telephone. The Contractor is required to provide a reliable maintenance and support POC for 24 hour service call notification. The Contractor maintenance and support POC must provide a telephonic response of acknowledgment of receipt of an emergency call within 1 hour following notification. Failure of the maintenance and support POC to answer valid attempts made by the Government within the response time will result in the start of both downtime and response time.

Warranty Hardware Upgrades: If hardware upgrades become available after award of a delivery order but prior to delivery of the equipment, the Contractor is requested to offer them to the Contracting Officer for consideration. The Contractor's proposal for such upgrades must include the following information: Pricing information, to include both the price of the equipment to be added and the equipment to be deleted. Specific awarded items that must be changed if the proposal is awarded. Performance data, including both comparisons to the specification requirements and to the equipment on contract. A detailed description of the differences between the awarded items and those being proposed, and a specific analysis of the comparative advantages/disadvantages of the items involved. An evaluation of the effect proposed changes will have on the life cycle of the equipment and an associated cost impact as it relates to site preparation, installation, maintenance, and operational expense. An analysis of the timeframe required to institute the change.

Warranty Replacement Components and Parts: The Contractor must make available to the Government all components and spare parts required to maintain the equipment herein. The Contractor must furnish all parts at no additional cost. All parts supplied must be the original equipment manufacturer or equivalent and fully compatible with existing equipment. The Contractor must provide new parts. Replacement components and parts (hardware, firmware, software, and any work station discrete components) must receive a full 12-month warranty from the time of replacement. The Contractor must deliver components and parts by next business day from the date/time requested by the Government. The Contractor must provide a guarantee that the Government will be able to obtain all required spare parts from the Contractor for a period of seven (7) years from the date of final system acceptance. During the equipment life cycle, if the Government elects not to upgrade existing systems to new versions (either hardware, software, and spare components and parts), the Contractor must guarantee that they will continue to provide support all hardware, software, and spare components and parts for the equipment for a minimum of seven (7) years, after release of the upgrade.

Warranty Maintenance and Support Reports: The Contractor must maintain historical warranty service records on each component of the system, which will be provided to the Government upon request and made available in electronic format. Warranty Service reports of all services performed must be verified by the Amarillo VA Healthcare System POC, maintained and turned over to the Amarillo VA Healthcare System POC and filed with the equipment history file. The Contractor must also provide service reports to the Contracting Officer and POC upon request. As a minimum, the report must include: (a) date and time notified, (b) date and time of actions taken, (c) description of malfunction or service to be performed, (d) model number/serial number and location of the equipment, (e) time spent to resolve, (f) parts used/replaced, and (g) parts cost if applicable, (h) description of service performed, (i) name of government

POC, (j) name of Contractor maintenance and support staff, (k) telemaintenance methods used, if any, (l) designation of user error, if appropriate. Documentation such as Service Bulletins, Product Modifications, Removals, Recalls, and End of Support Notifications must be sent to the CO, POC and HCS POCs.

8. DOCUMENTATION

Documentation and reports will be provided to Amarillo VA Healthcare System by the Contractor in accordance with facility policies and procedures. Documentation includes equipment, components and parts specification data sheets, user and technical manuals, schematics and diagrams, written preventive maintenance and calibration procedures, software license agreements, training documentation, service bulletins, product modification, removal, recall or end of support notifications and maintenance and support reports.

Non-compliance with the documentation requirements specified herein may result in actions as deemed appropriate by the Contracting Officer.

Specification Data Sheets, User and Technical Manuals, Schematics and Diagrams, Preventive Maintenance and Calibration Procedures, Software License Agreements, and Training Documentation (software and hardware).

The Contractor must certify that manufacturer manuals provided with the equipment and the system’s software accurately reflect the configuration of the delivered equipment and system’s software or the operation and maintenance thereof. The Contractor must furnish their commercial system administration’s manuals, operator’s manuals, and maintenance manuals for the supplied equipment.

Copies of document corrections and revisions must be supplied by the Contractor for the life of the equipment and software. The Contractor must furnish unlimited e-copies in PDF format to the VANTHCS. All software and supporting literature is to be updated as required software upgrades are fielded.

9. MANDATORY CHECK IN/OUT AND REMOVABLE MEDIA SCANNING

For any services performed on-site the Contractor must, upon arrival at the VAMC, report to the Facility POC to check in before proceeding to the any department and before performing any services. Prior to leaving the medical center, the Contractor must check out with the POC. This check in and check out is mandatory. Upon check in with the Facility POC and before performing any services, the Contractor must ensure that any removable media is scanned by the Biomedical Engineering Section prior to connecting to any VAMC network, device or system. The Contractor must provide any removable media to Biomedical Engineering staff. Biomedical Engineering staff will perform a malware/virus scan of the Contractor’s removable media. If “nothing found” is displayed, the Contractor may proceed and use the removable media. If “nothing found” is not displayed and/or the number of detections is greater than zero (0), the removable media must be presumed infected with malware and must not be allowed to be used. The media must be returned to the Contractor for virus removal. The Government will not perform any virus or malware removal on the Contractor’s removable media. Biomedical Engineering will report any detection to the Facility Information Security Officer (ISO). Failure by the Contractor to check in, check out, provide removable media for scanning, or use of any infected media is a breach of security and must be acted upon in accordance with the terms and conditions of this contract.

10. PHYSICAL SECURITY & SAFETY REQUIREMENTS

The Contractor personnel must follow all VA policies, standard operating procedures, applicable laws and regulations while on VA property. Violations of VA regulations and policies may result in citation and disciplinary measures for persons violating the law.

10.1 The Contractor personnel must wear visible identification at all times while they are on the premises.

10.2. VA does not provide parking space at the work site; the Contractor must obtain parking at the work site if needed. It is the responsibility of the Contractor to park in the appropriate designated parking areas. VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

10.3 Smoking is prohibited inside/outside any building other than the designated smoking areas.

10.4 Possession of weapons is prohibited.

10.5 The Contractor must obtain all necessary licenses and/or permits required to perform the work, with the exception of software licenses that need to be procured from a Contractor or vendor in accordance with the requirements document. The Contractor must take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract.

11. FACILITY/RESOURCE PROVISIONS

The Contractor must request other Government documentation deemed pertinent to the work accomplishment directly from the Government officials with whom the Contractor has contact. The Contractor must consider the POC as the final source for needed Government documentation when the Contractor fails to secure the documents by other means. The Contractor is expected to use common knowledge and resourcefulness in securing all other reference materials, standard industry publications, and related materials that are pertinent to the work.

12. SCHEDULE FOR DELIVERABLES

TAS

K

DELIVERABL

E ID DELIVERABLE DESCRIPTION

1 6.1 KICKOFF MEETING

2 6.2 DELIVERY, INSTALLATION AND INTEGRATION

3 6.3 ACCEPTANCE TESTING

4 6.4 INTERFACE SUPPORT

5 7.0 WARRANTY

6 8.0 DOCUMENTATION

13. SPECIAL SHIPPING INSTRUCTIONS

Prior to shipping and parts or supplies, the Contractor must notify Site POCs, by phone and by email, of all incoming deliveries including line-by-line details for review of requirements. The Contractor must not make any changes to the delivery schedule at the request of Site POC.

Contractors must coordinate deliveries with Site POCs before shipment of hardware or other material to ensure sites have adequate storage space.

All shipments, either single or multiple container deliveries, will bear the VA Purchase Order number on external shipping labels and associated manifests or packing lists. In the case of multiple container deliveries, a statement readable near the VA PO number must indicate total number of containers for the complete shipment (i.e. “Package 1 of 2”), clearly readable on manifests and external shipping labels.

Packing Slips/Labels and Lists must also include the following:

PO #: ____________

Total number of Containers: Package ___ of ___. (i.e., Package 1 of 3)

DELIVER EQUIPMENT TO LOCATION:

Amarillo VA Medical Center 6010 Amarillo Blvd West Amarillo, TX 79106 Attention: Ms. Cynthia Speed Purchase Order Number: ____________

14. POINTS OF CONTACT

Contracting Officer’s Representative:

Name: Farid Attaran Address: 5441 Babcock Road, Suite 301, San Antonio, TX 78229 Voice: 210-694-6232 Email: farid.attaran@va.gov

Contracting Officer:

Name:

Address:

Voice:

Email:

15.0 VA FURNISHED PROPERTY AND VA FURNISHED INFORMATION

There will be no government furnished property.

16.0 SECURITY REQUIREMENTS

This Draeger Medical Innovian Anesthesia Workstations contract involves the Contractor’s access, use of VA secure networks and equipment and exposure to VA sensitive personal information while implementing contract services defined herein.

This contract does not intentionally involve the use or disclosure of sensitive information as the object of this contract. Any access to sensitive information by the Contractor personnel in completion of their services is considered incidental. Access and exposure to VA sensitive personal information occurs as a bi-product of Contractor personnel duties and is not be reasonably prevented. As such, in accordance with Department of Veterans Affairs Memorandum, “VA Maintenance/Installation (Warranty) Contracts (VAIQ 7058822), dated March 24, 2011, such disclosures are incidental and permitted by the HIPAA Privacy Rule (see 45 CFR 164.502 (a)(1).

Furthermore, this contract includes the following five requirements per 38 U.S.C.§§ 5723 and 5725:

Each documented initiative under this contract incorporates the VA Handbook 6500.6, “Contract Security,” March 12, 2010 by reference as though fully set forth therein. The VA Handbook 6500.6, “Contract Security” must also be included in every related agreement, contract or order. The VA Handbook 6500.6, Appendix A, is included in this document as Attachment B.

a. Prohibition on unauthorized disclosure: “Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contracting in performance or administration of this contract must be used only for those purposes and must not be used in any other way without the prior written agreement of the VA. See Handbook 6500.6, Appendix C, paragraph 3.a.

b. Data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive mailto:farid.attaran@va.gov information, including the contained in system(s) to which the contractor/subcontractor has access, the contractor/subcontractor must immediately and simultaneously notify the POC, the Designated ISO and Privacy Officer for the contract. The term “security incident” means an event that has or could have resulted in the unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a.

c. Requirement for pay liquidated damages in the event of a data breach: In the event of a data breach or privacy incident involving sensitive personal information the contractor processes or maintains under this contract, the contractor must be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals. See VA Handbook 6500.6, Appendix C, paragraph 7.a, 7.d.

d. Requirement for annual security/privacy awareness training: Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access must complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA’s security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA’s security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the contractor. If the contractor provides their own training that conforms to VA’s requirements, the Contractor must provide the POC or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA’s contract have received their annual security/privacy training that meets VA’s requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9.

e. Requirement to sign VA’s Rules of Behavior: Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access must sign on an annual basis an acknowledgement that they have read, understand, and agree to abide by VA’s Contractor Rules of Behavior which is attached to this contract or by completing the VA Talent Management System (TMS) "VA Privacy and Information Security Awareness and Rules of Behavior” course. See VA Handbook 6500.6, Appendix C, paragraph 9, Appendix D. Note: If a medical device vendor anticipates that the service under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor’s designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing the VA’s information and information systems

16.1 ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

The contractor/subcontractor must request logical (technical) and/or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor’s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

Contractor employees must complete a VA Systems Access Agreement if they are provided access privileges as an authorized user of the computer system of VA.

The Contractor will notify the POC immediately when their employee(s) no longer require access to VA computer systems.

Information Systems Officer, Information Protection:

The contractor will have access to VA Desktop computers. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody. Privacy Officer: The contractor will/will not have access to protected Patient Health Information (PHI) nor will they have the capability of accessing patient information during the services provided to the VA and if removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody.

All research data available for Contractor analyses is de-identified.

Records Manager:

a. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

b. Contractor must treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency must have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

c. Contractor must not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

d. Contractor must not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

e. Contractor must not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

f. The Government Agency owns the rights to all data/records produced as part of this contract.

g. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

16.2 GENERAL:

The Contractor, contractor personnel, subcontractors, and subcontractor personnel must follow, and must be subject to, the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security, handling of privacy information and must be subject to penalties associated with the release of such data.

Failure to comply with the Contractor personnel security requirements may result in termination of the contract for default.

The Contractor must ensure adequate LAN/Internet, data, information, and system security in accordance with VA standard operating procedures and this PWS, conditions, laws, and regulations. The Contractor’s firewall and web server must meet or exceed VA minimum requirements for security. All VA data must be protected behind an approved firewall.

Any security violations or attempted violations must be reported to the VA Program Manager, POC and VA Information Security Officer as soon as possible.

The Contractor must not transmit, store or otherwise maintain sensitive data or products in the Contractor systems (or media) within, or outside, the VA firewall in accordance with VA Handbook 6500.6 dated March 12, 2010. All VA sensitive information must be protected at all times.

16.3 NATIONAL CONTRACTOR ACCESS PROGRAM, INTERCONNECTION

SECURITY AGREEMENT /MEMORANDUM OF UNDERSTANDING AND REMOTE

ACCESS

The Draeger Medical Innovian Anesthesia Upgrades, Maintenance and Technical Support…