36C25022Q0462.docx

36C25022Q0462

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

610-22-3-5016-0045 36C25022Q0462 04-18-2022 Ismail, Olalekan 317-988-1527 04-21-2022 16:00

EDT

Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 1100 Indianapolis IN 46240 X X 561612 $22 Million N/A X Department of Veterans Affairs Northern Indiana Health Care System 2121 Lake Avenue Fort Wayne IN 46805 Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 1100 Indianapolis IN 46240 https://www.tungsten-network.com/ customer-campaigns/veteransaffairs

N/A See CONTINUATION Page The Contractor shall furnish all transportation, management, supervision, personnel, equipment and supplies necessary to provide eight (8) unarmed uniformed guards and one (1) unarmed uniformed guard supervisor in accordance with all the terms and conditions contained in the SOW.

Offerors are required to be licensed in the State of Indiana to provide security service.

See CONTINUATION Page

610-3620152-5016-840700-2580 ND02D2001

X X X One(1) Kristina L. Peart Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration will be handled by the following individuals:

a. Contractor: _______________________ Address: _______________________

Contractor Point of Contact (POC) for Contract: __________________________

Alternate POC for Contract: ______________________ Title: ______________________ Phone: ______________________ Email: ______________________

SAM Unique ID ____________ TAX ID: _______________ Business Size: ___________________

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [x] Monthly to: https://www.tungsten-network.com/customer-campaigns/veteransaffairs

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Tungsten Network: https://www.tungsten-network.com/customer-campaigns/veteransaffairs

5. SECURE FAX: All faxes in regard to this contract shall contain the following on the coversheet:

This fax is intended only for the use of the person or office to which it is addressed and may contain information that is privileged, confidential, or protected by law. All others are hereby notified that the receipt of this fax does not waive any applicable privilege or exemption for disclosure and that any dissemination, distribution, or copying of this communication is prohibited. If you have received this fax in error, please notify this office immediately at the telephone number listed above.

6. LATE QUOTE SUBMISSION: Late submissions shall not be considered.

7. ACKNOWLEDGEMENT OF AMENDMENTS: Contractor shall acknowledge any and all amendments and include a signed copy with their quote submission. List of Amendments are listed below

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Marion Campus- 1 Guards (Monday thru Sunday 7:00 pm to 7:00 am including Weekends and Holidays) = 2208 hours) 1700 E. 38th Street, Marion, IN 46953 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022 PRINCIPAL NAICS CODE: 561612 - Security Guards and Patrol Services PRODUCT/SERVICE CODE: R430 - Support - Professional: Physical Security and Badging

Fort Wayne Campus -1 Guards (Monday thru Sunday 6:00 pm to 6:00 am including Weekends and Holidays) = 2208 hours)

2121 Lake Avenue, Ft. Wayne, IN 46805 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

Fort Wayne Annex -1 Guards (Monday thru Friday 6:00 am to 6:00 pm) = 1524 hours 2500 E. State Blvd, Ft. Wayne, IN 46805 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

St Joseph County Clinic -2 Guards = 2658 hours Monday - 7:00 am to 7:00 pm Tuesday - 7:00 am to 4:30 pm Wednesday 7:00 am to 7:00 pm Thursday 7:00 am to 4:30 pm Friday 7:00 am to 4:30 pm 1540 Trinity Place, Mishawaka, IN 46545 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

Muncie CBOC -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 1206.5 hours 2600 W. White River Blvd., Muncie, IN 47313 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

Peru Security -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 1206.5 hours

750 N. Broadway, Peru, IN 46970 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

South Bend Annex -1 Guards (Monday thru Friday 8:00 am to 5:30 pm) = 1206.5 hours

333 W. Western Avenue, South Bend, IN 46601 Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

Supervisor Security Guard-1 (Monday thru Friday 8:00 am to 4:00 pm) = 1016 hours Contract Period: Base POP Begin: 05-01-2022 POP End: 10-31-2022

Marion Campus- 1 Guards (Monday thru Sunday 7:00 pm to 7:00 am including Weekends and Holidays) = 1104 hours)

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Fort Wayne Campus -1 Guards (Monday thru Sunday 6:00 pm to 6:00 am including Weekends and Holidays) = 1104 hours)

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Fort Wayne Annex -1 Guards (Monday thru Friday 6:00 am to 6:00 pm) = 732 hours

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

St Joseph County Clinic -2 Guards = 1274 hours

Tuesday - 7:00 am to 4:30 pm Wednesday 7:00 am to 7:00 pm Thursday 7:00 am to 4:30 pm Friday 7:00 am to 4:30 pm 1540 Trinity Place, Mishawaka, IN 46545 Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Muncie CBOC -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 579.5 hours

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Peru Security -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 579.5 hours

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

South Bend Annex -1 Guards (Monday thru Friday 8:00 am to 5:30 pm) = 579.5 hours

Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Supervisor Security Guard-1 (Monday thru Friday 8:00 am to 4:00 pm) = 488 hours Contract Period: Option 1 POP Begin: 11-01-2022 POP End: 01-31-2023

Marion Campus- 1 Guards (Monday thru Sunday 7:00 pm to 7:00 am including Weekends and Holidays) = 1068 hours)

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Fort Wayne Campus -1 Guards (Monday thru Sunday 6:00 pm to 6:00 am including Weekends and Holidays) = 1068 hours)

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Fort Wayne Annex -1 Guards (Monday thru Friday 6:00 am to 6:00 pm) = 732 hours

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

St Joseph County Clinic -2 Guards = 1279 hours

Tuesday - 7:00 am to 4:30 pm Wednesday 7:00 am to 7:00 pm Thursday 7:00 am to 4:30 pm Friday 7:00 am to 4:30 pm 1540 Trinity Place, Mishawaka, IN 46545 Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Muncie CBOC -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 579.5 hours

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Peru Security -1 Guards (Monday thru Friday 7:30 am to 4:30 pm) = 579.50 hours

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

South Bend Annex -1 Guards (Monday thru Friday 8:00 am to 5:30 pm) = 579.5 hours

Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Supervisor Security Guard-1 (Monday thru Friday 8:00 am to 4:00 pm) = 488 hours Contract Period: Option 2 POP Begin: 02-01-2023 POP End: 04-30-2023

Total Base Period 5/1/2022 – 10/31/2022

Total Option One 11/1/2022 – 01/31/2023

Total Option Two 2/1/2023 – 4/30/2023

Grand Total All Periods:

(if options are exercised)

Page 1 of Page 1 of

B.3 STATEMENT OF WORK

NIHCS POLICE & PHYSICAL SECURITY

UNARMED SECURITY GUARD SERVICE

1. Scope of Work: The Northern Indiana Health Care System (NIHCS) has a need to provide professional and courteous uniformed and unarmed security guard services for the Department of Veterans Affairs (VA) Northern Indiana Health Care System (NIHCS). The services provided shall be performed in such a manner as to ensure the safety and welfare of patients, visitors and staff. The Contractor shall furnish all transportation, management, supervision, personnel, equipment and supplies necessary to provide for eight (8) unarmed uniformed guard and one (1) unarmed uniformed guard supervisor services in accordance with all the terms and conditions defined herein.

2. Justification: Due to the national emergency created by COVID-19, additional security and law enforcement support is needed at NIHCS due to COVID-19 prevention and screening initiatives at NIHCS. The additional security personnel may be utilized to assist NIHCS medical staff who are conducting the COVID-19 screening of employees/patients/visitors entering the facility and/or conduct COVID-19 screening of employees/patients/visitors entering the facility in the absence of NIHCS staff.

3. Contracting Objectives: Contract is to be awarded in accordance with all applicable laws, regulations, rules, and policies.

4. Qualifications: The contractor shall meet all certification, registration and licensure requirements of Federal, State or Local laws regarding operation of this type of service.

5. Coverage Schedule:

Coverage required based on current needs is as follows:

NIHCS Marion Campus-

NIHCS Fort Wayne Campus 2121 Lake Avenue, Ft. Wayne, IN 46805

NIHCS Fort Wayne Annex-

NIHCS St. Joseph County Clinic 1540 Trinity Place, Mishawaka, IN 46545

NIHCS Muncie CBOC

NIHCS Peru CBOC

NIHCS South Bend Annex 333 W. Western Ave., South Bend, IN 46601

The Federal Holidays Observed by the VA are as follows:

6. Personnel:

a) Contractor employees providing services under this contract shall not have any criminal record. The Contractor shall conduct their own background checks on their employees prior to ensure suitability of performance under this contract prior to the employee’s start date. Upon request, the Contractor shall provide documentation to the Contracting Officer or Contracting Officer’s Representative (COR) of these completed background check.

Contractor personnel shall also be subject to a Government background investigation (Special Agreement Check (SAC)). Contractor employees shall not commence work until the Contracting Officer receives notification that an investigation has been initiated. All Contractor personnel shall initiate a SAC at the PIV office located in NIHCS Marion Campus Building 2. A favorable adjudication shall be received for Contractor employees to continue performance. All Contractor personnel who shall provide security guard services shall obtain badges from the PIV office and shall display/wear the Contractor’s badge at all times

b) Security Guards Minimum Qualification Standard:

i. Education/Experience:

a. Shall possess a high school diploma or equivalency, and have two (2) years experience demonstrating the ability to meet and deal with the general public and the ability to maintain poise and self-control under stress.

b. Shall demonstrate the ability to read, understand and apply printed rules, detailed orders, instruction, and training materials.

c. Shall demonstrate the ability to construct and write clear, concise, accurate and detailed reports.

d. Shall be literate in English to the extent of reading and understanding printed regulation, detailed written orders, training instruction and material, and shall be able to compose reports which convey complete information in a clear and concise manner, but accurate and detailed of incidents occurring on his/her tour of duty.

ii. Health and Physical Fitness Requirements: All employees assigned by the Contractor to work under this contract shall:

a. Be capable of detaining person(s) while VA or Police are notified.

b. Possess binocular vision correctable to 20/30 (Snellen).

c. Be capable of hearing ordinary conversation at 15ft with either ear without benefit of a hearing aid.

d. Be physically able to perform all general duties, functions, and activities as outlined in this SOW.

e. Have documented tuberculosis testing (TB) every two years. Shall have tested as TB-free prior to starting work on this contract.

f. Be in good general health without physical defects or abnormalities, which shall not interfere with the performance of these duties.

g. May be subject to urinalysis to screen for illegal drug use on a random basis.

iii. Each employee shall be given a physical examination without cost to the Government or the employee, and medical certification attesting to the results of this examination shall be furnished to the Contracting Officer or COR on Standard Form 78 at least five (5) days prior to assignment of the employee to duty.

iv. In addition, all Contractor employees providing services specified under this contract shall undergo a psychological assessment without cost to the Government. This psychological assessment shall be carried out in accordance with accepted professional standards by a physician or licensed practitioner authorized to conduct such examinations. For detailed policy, see the Federal Personnel Manual, Chapter 330, Medical Qualification Determinations. Security guard duties include personal encounters with patients, visitors, and employees of the Government. Encounters are often with mentally ill, irrational or disturbed persons, who, although assaultive or destructive, shall be handled with understanding, full control of force, and unimpeded judgment. Any individual having any emotional or mental condition, which could cause the individual to be a hazard to others or self, (i.e. in stressful situations and/or during physical altercations), shall not be allowed to perform services provided under this contract.

7. Government-Furnished Property and Services: FAR Clause 52.245-4 Government-Furnished Property (Short Form) contains the basic requirements for the operation, maintenance and protection of government property. Below are some key Government properties relevant to this contract.

a) Standard Operation Procedures (SOP): Copies of the SOPs for the NIHCS shall be available at the duty post and shall contain complete duty instructions for the post and include instructions for emergency and other procedures. The SOPs shall not be removed from Government property or reproduced or copied in any manner unless authorized by the Contracting Officer. VA reserves the right to update the SOP as required by regulations, policies, procedures or Executive Orders issued by the President of the United States. Most changes shall be minor in nature and have no impact on the terms and conditions of this contract. In the event of major changes, the Contracting Officer shall address the issues in writing to the Contractor. As far as possible, the Contractor’s staff shall implement any change immediately and address any conflicts or issues through the Contractor to the Contracting Officer.

b) Communications: A two-way radio to communicate with the NIHCS Police Service shall be provided to the interior NIHCS guard, parking garage guard and vehicle gate guard, as well as may be provided to other guards as seen fit by the COR and VA Police Service. A telephone shall be available for the Contractor’s staff to use to fulfill the requirements of this contract. The use of the telephones for other than NIHCS related business is inappropriate and may be grounds for removal of Contractor’s staff.

8. Contractor Furnished Property and Supplies: The Contractor shall furnish and maintain in acceptable condition, at no cost to the Government, all items of uniform and equipment necessary to perform the services required herein, (and specified below), and additional items as needed, within reason.

a) Communication Equipment: The Contractor shall provide a method for immediate communications between the guard on duty and the Contractor’s Supervisor on duty. This can be by cell phone or radio system but must be provided by equipment furnished by the Contractor. This communication system shall be efficient and effective for the fulfillment of the contract.

b) Uniforms: Contractor personnel shall always wear professional uniforms while in the performance of his/her duties. The color of the Contractor’s guard force uniforms shall be a color in general use by large guard or police organizations. All employees performing under this contract shall wear the same color and style of uniform. Female members of the guard force shall wear appropriately styled uniforms. Appropriately lettered breast and cap badges, indicating the jurisdiction from which authority is obtained, shall be worn as part of the uniform (providing such authority is grantable under state and local laws). Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the left shoulder of the uniform jacket and shirt. Identification nametags shall always be worn over the right breast shirt pocket. No other identification of the Contractor or employee shall be worn or displayed on the uniform, except for the NIHCS PIV badge.

9. General Guard Duties: Assignments for all locations shall include but are not limited to the following:

· Observation: Observe all personnel entering the facility/grounds when suspected of carrying weapons, showing hostility, or being unauthorized personnel (e.g., children unaccompanied by adults, or solicitors) through utilization of security cameras and foot patrols in assigned areas.

· Assistance: May be requested to assist assigned personnel with a patient that is incapacitated.

· Customer Service: Meet and deal with the general public in a manner that promotes a positive image of the NIHCS. Maintain poise and self-control under stress. Although there shall be cordial conversation with the visitors, such contacts shall be brief. Security guards shall not allow personal conversation or activity to interrupt patrol movement.

· Emergencies: In the case of an emergency condition the guard shall respond in accordance with the SOP, NIHCS provided training and the Contractor’s provided training. Remaining calm and professional is the minimal expectation. If the security guard in response to an emergency is required to leave the post in order to comply with NIHCS or Law Enforcement directives, the time away from the duty post shall not be considered as a failure of the Contractor to provide services.

· Inspections: Perform package inspection when required. Maintain written reports for the COR.

· Building/Grounds Surveillance: Conduct foot patrols in accordance with NIHCS training and direction. Maintain an operations journal, documenting all security related activity.

· Traffic: (Parking exterior guard) During peak traffic (high volume) times, direct traffic (vehicle and/or pedestrian) in and around the Valet pick-up/drop-off point located at the main entrance. Ensure the traffic pattern/flow into the Valet area is safe and controlled. During non-peak traffic times at the east entrance, the guard shall patrol the adjacent parking areas to ensure parking compliance. Violators shall be contacted and requested to relocate their illegally parked vehicle.

· Law and order: Maintain law and order within the areas of assignment through monitoring of security cameras and foot patrol, reporting all suspected violations to VA Police or Local Law Enforcement.

· Unauthorized access: Discover and detain (per Contractor policy in conjunction with VA policy) persons attempting to gain unauthorized access to the property.

· Hazardous conditions: Report daily, in accordance with the Standard Operating Procedures, potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc.

· Civil disturbances: Perform other functions as necessary in the event or occurrence of civil disturbances or other criminal acts adversely affecting the security and safety of the Government, its employees, property and the general public lawfully on buildings or on the grounds of the Government.

· Injury or illness: Obtain professional assistance in accordance with procedures in the SOP in the event of injury or illness to Government employees or others while in the building or on the grounds.

10. Location Specific Guard Duties (This section may be updated to incorporate any guard specific duties at new locations within the NIHCS through modification to the contract by the Contracting Officer)

a) NIHCS Marion/Fort Wayne Campus: The post/s requires continuous standing and walking in the area to ensure visibility and deterrence. The guard is expected to enforce the smoking policy and parking policy in the area and shall contact the VA Police Service for ticketing (if needed) while not granting access to non-employees during the specified times of 9:00 pm to 7:00 am for the Fort Wayne Campus and 7:00 pm to 7:00 am Marion Campus. Inspects outgoing packages/bags to prevent unauthorized removal of government property or products. The security guard shall be issued a radio for communication with the NIHCS Police.

a. NIHCS Marion Campus Main Gate (1700 E. 38th Street, Marion, IN 46953): The security guard shall monitor the entry and exit of all individuals through the NIHCS Marion Campus Lincoln Gate Sunday – Saturday 7:00 pm – 7:00 am which includes the following:

· Directs visitors, patients, deliveries to various parts of facility grounds or buildings if authorized, notifies VA Police of any medical issues of patients needing assistance.

· Inspects approved U.S. Gov’t identification or credentials or approved roster before admitting anyone.

· In addition to diffusing any possible situations they shall be providing assistance to assure the safety of the Veterans, Visitors and Employees entering and exiting the facility. They shall be providing assistance to NIHCS Staff who are conducting the COVID-19 screening of persons entering the facility.

· Maintains the safety and efficiency of traffic, as well as the safety of pedestrians while allowing COVID-19 screening tasks to proceed. The security guard shall ensure motorists are following the traffic laws and observing safe driving practices.

b. NIHCS Fort Wayne Campus Lake Avenue Entrance: The security guard shall monitor the entry and exit of all individuals through the NIHCS Fort Wayne Campus Emergency Room Entrance Sunday through Saturday 6:00 pm – 6:00 am which includes the following:

· To provide direction and allow entrance or exit of deliveries, truckers and authorized persons/vehicles.

· Directs visitors, patients, deliveries to various parts of facility grounds or buildings

· Inspects approved U.S. Gov’t identification or credentials or approved roster before admitting anyone.

· In addition to diffusing any possible situations they shall be providing assistance to assure the safety of the Veterans, Visitors and Employees entering and exiting the facility. They shall be providing assistance to NIHCS Staff who are conducting the COVID-19 screening of persons entering the facility.

· Maintains the safety and efficiency of traffic, as well as the safety of pedestrians while allowing COVID-19 screening tasks to proceed. The security guard shall ensure motorists are following the traffic laws and observing safe driving practices.

b) NIHCS Fort Wayne Annex: The security guard shall ensure only employees, visitors and out-patients access the facility while not granting access to employees during the specified times. Additionally, the security guard shall ensure only authorized person are allowed in any designated location utilized for COVID-19 screening, video surveillance monitoring and foot patrols in designated areas. The security guard shall be issued a radio for communication with the NIHCS Police.

c) NIHCS St. Joseph County VA Clinic: The security guard shall ensure only employees, visitors and out-patients access the facility while not granting access to employees during the specified times. Additionally, the security guard shall ensure only authorized person are allowed in any designated location utilized for COVID-19 screening, video surveillance monitoring and foot patrols in designated areas. The security guard shall be issued a radio for communication with the NIHCS Police.

d) NIHCS Muncie CBOC: The security guard shall ensure only employees, visitors and out-patients access the facility while not granting access to employees during the specified times. Additionally, the security guard shall ensure only authorized person are allowed in any designated location utilized for COVID-19 screening, video surveillance monitoring and foot patrols in designated areas. The security guard shall be issued a radio or may be required to utilize telephone for communication with the NIHCS Police.

e) NIHCS Peru CBOC: The security guard shall ensure only employees, visitors and out-patients access the facility while not granting access to employees during the specified times. Additionally, the security guard shall ensure only authorized person are allowed in any designated location utilized for COVID-19 screening, video surveillance monitoring and foot patrols in designated areas. The security guard shall be issued a radio or may be required to utilize telephone for communication with the NIHCS Police.

11. Identification, Parking, Smoking, and VA Regulations: The Contractor's employees shall wear visible identification at all times while on the premises of the VA. It is the responsibility of the Contractor to park in the appropriate designated parking areas.

Information on parking is available from NIHCS Police Service. NIHCS shall not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the NIHCS. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court

12. Contracting Officer’s Representative (COR): The Contractor shall not accept any instructions issued by any other person(s) other than the Contracting Officer. The Government may appoint a COR. If so, a Delegation of Authority letter shall be forwarded to the using service and the Contractor after the contract has been signed, identifying the individual(s) as the COR(s).

13. Changes: The Contractor is advised that only the Contracting Officer, acting within the scope of the contract has the authority to make changes which affect the contract in terms of quality, quantity, price or delivery. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment shall be made in the contract price to cover any increase in costs incurred as a result thereof.

14. Quality Control Plan:

a. The Contractor shall implement and maintain a complete quality control (QC) program so that all requirements are provided for as specified in all sections of this contract. The Contractor’s QCP shall include but not be limited to the following:

i. A statement describing how the Contractor shall meet the basic requirements of this contract, including staffing levels and whether the Contractor has trained and qualified employees in accordance with the qualification standards listed in this SOW, shall be provided and updated whenever there is major turnover of personnel. A major turnover is two or more employees.

ii. A method for identifying deficiencies in the quality of services performed before the performance deficiency becomes unacceptable. The QCP shall contain processes for corrective actions without dependence upon Government direction and shall maintain records of all Contractor QC inspections and corrective actions.

iii. A method of recording or logging the activities of the Contractor, which shall demonstrate the Contractor's ability to maintain the minimum requirements of this contract.

b. The Contractor shall provide quality control or assurance reports to the COR or CO upon request. The report shall include the results of the reviews, identification of problems and a correction plan.

15. Personnel: The Government reserves the right to accept or reject Contractor’s staff for the rendering of services. Complaints concerning Contract Personnel performance or conduct shall be dealt with by the Contractor, and/or the COR with the final decision made by the Contracting Officer.

16. Contractor Personnel Security Requirements: No access to VA network (s) is required or needed.

17. VA Sensitive Information & Data Security Requirements:

a. Paper, plastic or other similar based media containing VA sensitive data that is not sent to the VA shall be properly disposed of by the Contractor by methods such as shredders with no larger than 1/8 inch width cuts and then crosscut. This media shall be destroyed such that information may not be retrieved. Media with small print, such as microfilm shall be destroyed such as to render the information unrecoverable.

b. The Contractor shall take due diligence to ensure that VA sensitive information and data that is viewed, faxed or similarly transmitted, or discussed verbally is protected from unapproved disclosure.

c. VA sensitive information and data shall not be transmitted across the Internet unencrypted (including email and instant messaging) and shall be protected by (VA-VPN) VA Virtual Private Network and/or VA approved encryption process (Example: PKI - Public Key Infra-structure).

d. VA sensitive information shall not reside on non-VA systems or devices unless specifically designated and approved as appropriate for the terms of the contract. All systems that store or process VA data shall be protected with VA approved encryption (typically FISPS 140-2 compliant).

e. Any security violations or suspected violations shall be immediately reported to the VA Contracting Officer and the assigned VA Information Security Officer (ISO).

18. Records Management: The Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

The Government Agency owns the rights to all data/records produced as part of this contract.

Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

No disposition of documents shall be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

19. Special Contract Security Requirements: Due to the increased emphasis on privacy and information security, the following special contract requirements are established and hereby made part of the contract entered with the Department of Veterans Affairs.

a. Privacy Training: Contractor and their sub-contractors assigned work under the contract are required to receive annual information security awareness training and patient privacy as established by HIPAA statues. Training must meet VHA’s and the Department of Health and Human Services Standards for Privacy of Individually-identifiable health information. Contractor shall provide documented proof to the contracting officer that all employees assigned work and/or having access to Protected Health Information have received annual training. Training can be obtained through http://www.ees-learning.net/

b. If there are any questions related to the privacy awareness training, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security awareness training, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733

20. Policies and Regulations: The VA’s Policies and Regulations are confidential in nature and cannot be released outside of official VA channels. The VA, however, will provide the Contractor’s employees with training on the VA’s Policies, Regulations, and SOP’s during the 8 hours of Minimum Government Furnished Training.

21. Qualifications:

a. The Contractor shall be properly licensed by Federal, State and local authorities, to provide the services required at the Northern Indiana Health Care System locations throughout the State of Indiana.

b. The Contractor shall have relevant and recent (within past 4 years) experience providing the same services described herein.

c. The Contractor shall provide a Quality Control Plan that shall demonstrate the Contractor’s ability to provide the services required. This plan shall address whether or not the Contractor has appropriately trained and qualified employees (per the Qualification Standards listed in the SOW).

22. Period of Performance:

The period of performance will be:

VHA Supplemental Contract Requirements for Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1. If fully vaccinated, shall show proof of vaccination

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination

2. If unvaccinated and granted a medical or religious exception, shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test.

3. Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4. Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the following website: COVID-19 Screening Tool. Regularly check the website for updates.

a. Contractor employees who work away from VA locations, but who will have direct patient contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided…