36C24820Q0247-0001004.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 3

0001 01-15-2020

573-20-2-141-0012

NONE

36C248

Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Commerce Building 300 E. University Ave. Ste. 180 Gainesville FL 32601-3460

To all Offerors/Bidders

36C24820Q0247

01-07-2020

X

X X

X

This is Amendment 0001 to Combined Synopsis Solicitation 36C24820Q0247. The following changes are made:

1. All Responses to Vendor Questions are attached.

Quotes must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by filling out and including the bottom of page 3 of the solicitation with each submitted quote.

DANIEL DOVE

CONTRACTING OFFICER

VA-VHA-2020-4955EE14

01-15-2020

36C24820Q0247: LEP Phone Interpreter Service Vendor Questions

1. Are these services currently being performed? If so, please provide the incumbent name and contract number.

VA248-15-J-0735 TrueLanguage, LLC 1355 Terrell Mill Rd.

Bldg 1476 Ste 250 Atlanta GA 30067

2. What has been the biggest challenge for fulfilling service under this contract?

The biggest challenge is getting the education out to the facility how to use this service. With the Vendor’s assistance and guidance, our facility can work to provide an operating procedure.

3. Is this contract subject to the Limitations on Subcontracting?

Yes. Per VAAR Clause 852.219-10 VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (Jul 2019) (Deviation), paragraph (a)(5), the Limitations on Subcontracting apply to all SDVOSB set-asides, regardless of the dollar amount. This means that in the case of a contract for services (except construction), it will not pay more than 50% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs. This is in accordance with the SBA’s explanation in the Federal Register, Vol. 81, No. 104; page 34249.

NOTE: see https://www.govinfo.gov/app/details/FR-2016-05-31

4. Does the VA require a vendor to have a GSA contract to be eligible for this award?

No, both GSA and Open Market quotes will be accepted.

5. Will the interpreter be located on site, or is this a call-in service that can be provided off site?

This should be a call-in service and provided off-site. There is no in-person, on-site requirement.

6. On Page 6, B.4, paragraph 2c: What is the minimum security clearance (background security investigation) required in order to perform the duties of this contract?

Contractors are required to complete the Required Classes on page 14, B.5, and to meet all Privacy Act and HIPAA standards regarding patient information.

7. If service is provided off site, is the “VHA-provided records management training” on page 16, B.6, paragraph 11 required?

Records Management language and training is not required if the contractor is NOT producing records on behalf of our facility. For example, if they are not recording or transcribing the call, then the RM requirements can be removed.

8. Will there be time for the chosen vendor to complete training (VA10176 & VA10203) and/or recertify employees prior to the contract start?

The requirement is training needs to be accomplished prior to the contractor providing the translations service. Since the service is intermittent, this can be done after the establishment of the contract but prior to providing the service. Training is accomplished in TMS:

https://dvagov.sharepoint.com/sites/northflorida/cos/education/Shared/Forms/mse.aspx https://www.govinfo.gov/app/details/FR-2016-05-31 https://dvagov.sharepoint.com/sites/northflorida/cos/education/Shared/Forms/mse.aspx

36C24820Q0247: LEP Phone Interpreter Service Vendor Questions

9. If the vendor is a “start-up” company, can past performance on similar contracts be used in lieu of the survey?

In accordance with page 32, E.2, paragraph (d)(2), “The past performance evaluation may be based on:

• the contracting officer’s knowledge and previous experience with the supply or service being acquired

• Customer surveys (See D.2) and past performance questionnaire replies

• Contractor Performance Assessment Reporting System (CPARS) at http://www.cpars.gov/

• or any other reasonable basis.”

In addition, an offeror who has no relevant past performance history will be given a neutral rating and will not be evaluated either favorably or unfavorably, in accordance with FAR 15.305 (a)(2)(iv).

10. What is the expected volume of this contract?

See Section B.3 of the Statement of Work on page 5, “Current Usage and Needs.”

11. Is there any historical data for these services?

See Section B.3 of the Statement of Work on page 5, “Current Usage and Needs.”

12. Is this RFQ open to out-of-state vendors?

Yes.

13. Is this a multiple award contract?

No.

http://www.cpars.gov/