36C24819Q0501-003.pdf

Performance Work Schedule

Safety Training

Arc Flash, Electrical safety, Lock Out Tag Out (LOTO), Aerial Lift

PLACE OF PERFORMANCE: James A. Haley Veterans Administration Medical Center

(JAHVAMC) Central Energy Plant 13000 Bruce B. Downs Blvd Tampa FL.

SCOPE OF WORK:

Provide mandatory onsite training for the Engineering Facilities Maintenance Services (FMS) electricians that must be qualified and recertified annually per NFPA 110, NFPA 70e, OSHA standards, Joint

Commission, (JACHO) and the James A. Haley Hospital’s HPM.

Provide the following onsite training as listed below:

1- Arc Flash Certification Course Up to 8 People per class, this class includes ARC Flash NFPA 70

Manuals for each student. To be conducted 4 times a year (Quarterly).

2- Ariel Lift Safety Class / Course with a Max of 10 students per class. This class will be conducted quarterly or 4 times a year.

3- Lock Out Tag Out Class / Course with a Max of 20 students per class. This class will be conducted quarterly or 4 times a year.

Contractor shall provide all training materials and supplies associated with the above training.

All Training will be conducted at the James A. Haley VA Hospital in a designated training area.

Period of Performance:

The contract will be for a period of five years, a base year and 4 option years. However, the option years may be exercised after determination that it is in the best interest of the Government, and it has been determined that it is the most advantageous method of fulfilling the Government’s need for these services.

The contract base year and 4 optional years estimated to begin as follows:

Base year - Apr 15, 2019 thru Apr 14, 2020

Option year 1 – Apr 15, 2020 thru Apr 14, 2021

Option year 2 – Apr 15, 2021 thru Apr 14, 2022

Option year 3 – Apr 15, 2022 thru Apr 14, 2023

Option year 4 – Apr 15, 2023 thru Apr 14, 2024

Contracting Officer Representative (COR) DUTIES AND RESPONSIBIITIES:

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

• assure that the Contractor performs the technical requirements of the contract

• perform inspections necessary in connection with contract performance

• maintain written and oral communications with the Contractor concerning technical aspects of the contract

• issue written interpretations of technical requirements, including Government drawings, designs, specifications

• monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies

• coordinate availability of government furnished property, if required and provide site entry of

Contractor personnel.

Government normal duty hours:

Normal duty hours are from 0730-1630, Monday through Friday, excluding Federal holidays. Contractor access will be provided during this time period.

The following Federal legal holidays are observed by each facility:

New Year's Day

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas Day

Regulatory Requirements:

Contractor shall comply with all applicable federal, state, and local laws, ordinances, rules, and regulations pertaining to the performance of the work specified herein. Contractor shall hold all licenses, permits, and certifications as required by federal, state, and local laws, ordinances, rules, and regulations for the proper execution and completion of the service specified herein. Copies of required licenses, permits and certifications shall be provided to the Contracting Officer Representative, COR, upon request.

Safety/ Security Requirements.:

Contractor shall be solely responsible for initiating, maintaining, and supervising all safety precautions and programs in connections with the training. The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract. Contractor shall take all necessary precautions for the safety of, and shall provide the necessary protection to prevent damage, injury, or loss to all employees on the work site, other persons including, but not limited to, the general public and property which/who may be affected thereby.

PERFORMANCE STANDARDS AND QUALITY MEASUREMENT:

Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. The Government shall use these standards to determine Contractor performance and shall compare Contractor performance to the

Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) method of surveillance will be by random inspection.

The QASP and its performance objectives are as follows:

PWS

Para.

Performance

Objective

Performance

Standard

Acceptable

Quality Level

Surveillance

Method

Compliance

. 3 days of Safety training 4 times a year at the

JAHVAH

Safety Training Provide onsite training for the

Engineering

Facilities

Maintenance

Services (FMS) for a period of 3 days, 4 times a year. Contractor to demonstrate high levels of knowledge and under-standing of the Arc Flash

Certification

Course, Ariel Lift

Safety Course and the Lock Out

Tag Out Course and demonstrate ability to educate on topics within the PWS

Customer

Satisfaction

Survey to be provided by contractor at the end of training sessions for each site

Below AQL, non-acceptance of services. A Contract

Discrepancy Report (CDR), will be issued for performance below the AQL. The Contractor will have five workdays to provide a response that includes an improvement strategy for addressing the issues. 30 days after issuing the CDR, the

Contractor will be re-rated. If performance does not comply with PWS, the PCO will be notified, the performance record will be documented, and PCO may pursue contract action.

CONFIRMATION OF Service:

All services shall be confirmed and approved by the COR.

COMPLIANCE:

The contractor shall be fully responsible for compliance with all VA, local, state, and Federal occupational safety laws, rules, and regulations. The contractor shall follow life and safety codes, and take necessary actions to avoid conditions that may be hazardous to the health and safety of the JAHVAH personnel and patients. The contractor is responsible for meeting all applicable OSHA and VA guidelines for safe working procedures; example lockout/tagout. All training for the duration of the contract shall be performed by certified trained contractor’s personnel.

CONTRACTOR PERSONNEL AND MANAGEMENT:

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.

Example: wearing steel toe boots and safety glasses as required. Contractor personnel shall conduct themselves in a professional manner (i.e. timeliness, communication; spoken and written etc.).

Government Badges. The COR will coordinate the issuance of required access badges to Contractor personnel. Contract personnel shall wear laminated identification badges provided by the Government at all times when performing. Badges shall be worn on the outer garment, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract. Notwithstanding the requirement to wear a Government furnished badge, Contractor personnel shall also wear a laminated contractor identification badge at all times when performing services under this Contract. The badge will contain a personal picture, name of employee, and Contractor's name. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government.

The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel.

TRAVEL:

Travel cost shall be included in the contractor’s quote. This cost covers all travel required in order to comply with the performance work statement and other related work as specifically authorized by the cognizant Contracting Officer.

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY LANGUAGE VA

INFORMATION CUSTODIAL LANGUAGE:

a. Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and

VA personnel regarding information and information system security.

b. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal

Acquisition Regulation (FAR) part 12.

c. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

d. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

SECURITY INCIDENT INVESTIGATION:

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access

b. To the extent known by the contractor/subcontractor, the contractor/subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach.

Notifications need to be made in accordance with the executed business associate agreement

d. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

LIQUIDATED DAMAGES FOR DATA BREACH:

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract.

b. The contractor/subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non- Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

SECURITY CONTROLS COMPLIANCE TESTING :

On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the contractor under the clauses contained within the contract. With 10 working-day’s notice, at the request of the government, the contractor must fully cooperate and assist in a government-sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector

General. The government may conduct a security control assessment on shorter notice (to include unannounced assessments) as determined by VA in the event of a security incident or any other time.

TRAINING:

All contractor employees and subcontractor employees requiring access to VA information and

VA information systems shall complete VA Privacy and Information Security Awareness and

Rules of Behavior Training.

(1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Rules of Behavior.

a. The contractor shall provide to the contracting officer and/or the COR a copy of the training certificates and certification of signing the Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.

b. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

The Certification and Accreditation (C&A) requirements do not apply and a Security

Accreditation Package is not required for this SOW.