36C24722Q0209.docx
DOCX document 17 KB Posted
- Attached to
- R426--Switchboard Operator The purpose of this modification is to answer vendor questions and extend the due date for quotes. Federal contract opportunity
- Solicitation number
- 36C24722Q0209
About this file
This pre-solicitation notice provides details for an upcoming firm fixed price contract for switchboard operator services. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 7 will issue a request for proposal on or around December 30, 2021 for switchboard operators to service the Birmingham VA Medical Center located in Birmingham, Alabama. The operators will handle all unresolved calls and direct callers to the appropriate extension or party. The period of performance includes a one year base contract and four additional one year option periods. The set-aside is for service-disabled veteran-owned small businesses. The NAICS code is 561421 for telephone answering services up to $16.5 million in size. The response deadline will be included in the forthcoming solicitation to be posted on or around December 30, 2021.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| PAST PERF WORKSHEET.docx | DOCX document | |
| 36C24722Q0209_3.docx | DOCX document |
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Text version
Presolicitation Notice
| SUBJECT* |
| Switchboard Operator |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 29403-5799 |
| SOLICITATION NUMBER* |
| 36C24722Q0209 |
| RESPONSE DATE/TIME/ZONE |
| 01-13-2022 13:00 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| R426 |
| NAICS CODE* |
| 561421 |
| PLACE OF PERFORMANCE |
| Department of Veterans Affairs |
Birmingham VA Medical Center
700 19th Street South, Birmingham AL
| POSTAL CODE |
| 35233 |
| COUNTRY |
| USA |
CONTACT INFORMATION
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs Ralph H. Johnson VA Medical Center 109 Bee Street Charleston SC 29403-5799
POINT OF CONTACT*
Contracting Officer Darius Crane darius.crane@va.gov
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
| AGENCY CONTACT’S EMAIL ADDRESS |
| darius.crane@va.gov |
EMAIL DESCRIPTION
DESCRIPTION
| *=Required Field |
| Presolicitation Notice |
Presolicitation Notice
SUBJECT: This is a Pre-Solicitation Notice for the following requirement – “Switchboard Operator” for the Birmingham VA Medical Center, Birmingham, AL. A REQUEST FOR PROPOSAL WILL BE POSTED ON OR ABOUT December 30, 2021. Do not call prior to the issuance of the request for proposal.
PROJECT DESCRIPTION: This is a non-personal health care services contract to provide switchboard services for the effective operations of the facility and its Community Based Outpatient Clinics (CBOC) for the Birmingham VA Medical Center located in Birmingham, AL. The operators will complete all calls not completed by the call processor, ascertaining enough information to direct callers to the appropriate extension and/or party operate attendant. The period of performance will include a one (1) year base contract and four (4) twelve (12) month option periods.
SET-ASIDE: SDVOSB
SERVICE TYPE: NAICS 561421 – Telephone Answering Services
Size Standard – $16.5 Mil
CONTRACT TYPE: Firm Fixed Price
PROPOSAL SUBMISSION INSTRUCTION WILL BE POSTED IN THE SOLICITATION.
| *=Required Field |
| Presolicitation Notice |
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Presolicitation Notice
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File details come from the government source that posted it. Updated .