36C24720Q0715.docx

Contract Opportunity Combined Synopsis/Solicitation Notice

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* = Required Field Contract Opportunity Combined Synopsis/Solicitation Notice S206 557-21-1-4859-0002 Unarmed Security Guards (VA-20-00057004)

31021 36C24720Q0715 06-30-2020

15:00 PM

EASTERN TIME, NEW YORK, USA

N

SDVOSBC

561612

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021

TITLE: CONTRACTING OFFICER

NAME: SHERYL HARRIS

EMAIL: sheryl.harris5@va.gov 478-272-1210, x3112

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans BLVD

Dublin, GA 31021

USA

COMBINED SYNOPSIS/SOLICITATION

GENERAL INFORMATION

Contracting Office Address

NCO 7

ATTN: Sheryl Harris Department of Veterans Affairs 1826 Veterans Blvd Dublin, GA 31021

Description This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested, and a written solicitation document will not be issued.

This solicitation is a request for quotations (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-06 / 05-06-2020.

The associated North American Industrial Classification System (NAICS) code for this procurement is 561612, with a small business size standard of $20.5 Million.

The Network Contracting Office 7 is seeking to CBOC Security Guard for the Dublin VA Medical Center.

All questions regarding this RFQ must be in writing and may be sent by e‐mail to sheryl.harris5@va.gov. Questions must be received no later than June, 22 2020 at 9:30 AM EST. No further questions will be accepted after that date and time.

You are reminded that representatives from your company SHALL NOT contact any VA Medical Center employees to discuss this RFQ during this RFQ process. All questions and concerns regarding this RFQ shall be directed to the Contracting Officer.

**Note** All interested companies shall provide quotation(s) for the following:

SCOPE OF WORK CBOC SECURITY GUARD

Under the authority of Public Law 104-262 and 38 USC 513, the contractor agrees to provide services in accordance with the terms and conditions stated herein, to furnish to and at the Department of Veterans Affairs (VA) medical facility, the services and prices specified in the Section entitled Schedule of Supplies/Services of this contract. SCOPE Contractor shall furnish all equipment, supplies and uniformed personnel necessary to provide security guard services to the VA Community Based Outpatient Clinics (CBOC) in Brunswick, Perry and Milledgeville Georgia. Services shall be performed Monday thru Friday 8:00 a.m. – 4:30 p.m., excluding federal holidays unless specifically authorized by the Contracting Officer. All services shall be performed in accordance with terms and conditions set forth herein. Contract will be for one (1) Base Year with four (4) Option Years.

PERSONNEL Security guards should always be aware that their primary mission as guards is to “observe and report.” As unarmed guards, they should not attempt to single-handedly deal with violent offenders. Guards should remember that professional law enforcement assistance is only a phone call away. Guard duties and assignments may include but are not limited to the following:

a. Entrance control post: Operate and enforce a system of personnel identification. Perform package inspections when directed to do so.

b. Roving patrol posts: Conduct patrols in accordance with established routes and schedules.

c. Traffic control: Direct traffic (vehicle and pedestrian) when needed and control parking.

d. Security and fire systems: Monitor and operate building fire alarm and intrusion detection systems and other protection devices or building equipment.

e. Building rules and regulations: Observe building occupants and visitors for compliance with posted rules and regulations. Monitor surveillance cameras.

f. Lost and found: Receive, issue receipt, and store found articles pending disposition using VA Forms 10-3524 and 3524a.

g. Maintain law and order within the areas of assignment.

h. Discover persons attempting to gain unauthorized access to the property and report the incident to appropriate party/parties.

i. Report daily, in accordance with standard operating procedures, potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc.

j. Fly the United States flag (and others authorized) on flag poles provided.

k. Additional duties: Turn off unnecessary lights, check safes and locking repositories and cabinets, open and secure doors and gates, etc.

l. Prepare required reports as instructed. Performs routine clerical duties associated with position.

m. Perform other functions as needed in the event of situation or occurrences such as civil disturbances or other criminal acts adversely affecting the security and safety of the Government, its employees, property and the general public lawfully on buildings or on the grounds under the control of the Government.

n. Provide lay assistance and obtain professional assistance in accordance with procedures in the event of injury or illness to Government employees or others while in the building or on the grounds.

SECURITY GUARDS MINIMUM QUALIFICATION STANDARDS

1. Education / Experience: Must possess a high school diploma or equivalency, and have two (2) years’ experience demonstrating:

a. Ability to meet and deal successfully with the general public.

b. Ability to read and write and speak English fluently

c. Understand and apply printed rules, detailed orders, instructions, and training materials

d. Ability to maintain poise and self-control under stress,

e. Ability to conduct “Stop & Question” of persons found in closed areas, halls, locked areas, parking lots, or VA property after hours and on weekends / holidays to ensure no criminal activity has or is taking place.

f. Must be capable of detaining person(s) while local police are notified,

g. Ability to construct and write clear, concise, accurate and detailed reports

h. Must have computer experience and the ability to type simple word processing documents to prepare reports and daily journals.

i. Must possess skills in telephone etiquette and office organization skills

2. Age: All Contractor employees performing work under this contract shall be a minimum of twenty-one (21) years of age or as required by local laws.

3. Guards must not have any criminal record that would be unacceptable for security enforcement personnel. Documentation of Criminal Background/Warrant check must be provided to Contracting Officer before employee can begin work. Must be capable of being bonded.

Health and Physical Fitness Requirements.

1. All employees assigned by the Contractor to work under this contract shall be:

a. Physically able to perform all general duties, functions, and activities.

b. Shall be free of any communicable diseases.

c. Shall be well proportioned as to height and weight.

d. Shall be in good general health without physical defects or abnormalities, which would interfere with the performance of these duties.

e. Shall possess binocular vision correctable to 20/30 (snellen).

f. Shall be free of color blindness.

g. Capable of hearing ordinary conversation at 15feet with either ear without benefit of a hearing aid.

h. Each employee shall be given a physical examination without cost to the Government or the employee, and medical certification attesting to the final results of this examination shall be furnished to the Contracting Officer at least five days prior to assignment of the employee to duty.

2. Must pass drug testing, at no cost to the government or the employee, prior to selection for contract work. Documentation of passed test must be filed with the Contracting Officer before employee can begin duty.

3. In addition, all Contractor employees providing services specified under this contract must undergo a psychological assessment without cost to the Government or the employee. This psychological assessment must be carried out in accordance with the accepted professional standards by a physician or licensed practitioner authorized to conduct such examinations.

4. Security guard duties include personal encounters with patients, visitors, and other employees. Encounters are often with mentally ill and irrational or disturbed persons who, although assaultive or destructive, must be handled with understanding, full control of force, and unimpeded judgment. Any emotional or mental condition which could cause the applicant to be a hazard to others or self during stress situations and physical altercations will disqualify him/her.

5. The employee shall undergo annual physical and psychological examinations as well as state and federal criminal history and warrant checks with results furnished to the Contracting Officer.

C. Must be able to maintain confidentiality of position. Will have access to crime reports, reports of a personal nature, patient computerized data and confidential law enforcement information. Will not remove any record or copy from government property.

D. All employees shall be literate in English to the extent of reading and understanding printed regulations, detailed written orders, training instructions and material, and shall be able to compose reports which convey complete information. Must be able to answer and respond to routine and emergency telephone and radio calls with professionalism. Must take phone messages and “in-person” messages. Maintains VA Police Daily Journal, either hard copy or computerized.

TRAINING

A. Government furnished training will be given to Contractor personnel during their normal duty hours.

B. Contractor furnished training:

1. The Contractor shall submit to the Contracting Officer written certification that each contract employee has been trained. For replacement or new employees, documentation of prior training must be submitted or the individual contract employee must complete the required training before being employed in support of this contract.

2. All formal training required shall be presented by persons who are certified or qualified to instruct the specific required subjects. Certification to instruct the specific subject shall be in form of a certificate issued by an accredited institution of learning (school, college, university, etc.), a governmental (Federal, State, County, etc.) educational certification body (agency, board, commission, etc.) or by documentation that the person instructing has sufficient experience in the subject matter to be able to instruct the subject in an authoritative, practical and current manner. Subjects will include general and specific orders for the facility, policy and specific procedures for responding to emergency alarms, bomb threats, and incendiaries in the facility, procedures for operating the security systems within the facility, procedures for, and operation of, the firefighting equipment within the facility, and traffic/parking control.

3. the security supervisor shall assure that guards:

a. Are in uniform and present a neat appearance,

b. Maintain a continued state of proper training,

c. Possess the necessary permits, authority, etc.,

d. Maintain continued liaison with the COR or designated alternate.

REMOVAL FROM DUTY

A. The Government may request the Contractor to immediately remove any employee(s) from the worksite(s) should it be determined that individuals are being assigned to duty who have been disqualified for either suitability or security reasons, or who are found to be unfit for performing security duties during their tour of duty. The Contractor must comply with these requests. For clarification, a determination of unfit may be made for, but not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

1. Violation of Rules and Regulations Governing Public Buildings and Grounds, 41 CFR 101-10.3, and existing Department of Veterans Affairs Rules and Regulations with regard to the same;

2. Neglect of duty, including sleeping while on duty, unreasonable delays, or failure to carry out assigned tasks, conducting personal affairs during official time, and refusing to render assistance or cooperate in upholding the integrity of the security program at the work site.

3. Falsification or unlawful concealment, removal, mutilation or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.

4. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, or fighting. Also participating in disruptive activities, which interfere with the normal or efficient operations of the Government.

5. Theft, vandalism, immoral conduct, or other criminal actions

6. Selling, consuming, or being under the influence of intoxicants, drugs, or other substances which produce similar effects.

7. Improper use of official authority or credentials:

8. Unauthorized use of communications equipment or Government property.

9. Violation of security procedures or regulations.

10. Any excessive force or abuse of patents, staff or visitors.

B. The Contracting Officer or his designated representative will make all determinations regarding the removal of any employee from the worksite. In the event of a dispute, the Contracting Officer will make the final determination. If requested, specific reasons for removal of an employee will be provided to the Contractor in writing.

WORK HOURS

a. The contractor shall provide the services covered by this contract as defined herein.

The VA will monitor the Contractor employees’ work to ensure contract compliance.

b. Notwithstanding other contract requirements, upon request of the Contracting Officer, the Contractor will remove from the work site, any Contractor employee who does not comply with orientation requirements or meet competency requirements for the work being performed.

c. The normal workday shall be 8 hours. The Officer shall be on duty from 8:00 a.m. until 4:30 p.m., and lunch shall be 30 minutes. The government does not intend to pay overtime on this contract without prior authorization. Lunch and Break Periods. The Guard whose tour includes a non-paid lunch period shall be on station and available for duty during this period. The guard may be relieved from duties during such period and shall not be required to remain within close proximity of their workstation, IF relieved by certified personnel with minimum qualifications required by this contract. A guard must be available at all times during normal business hours.

d. The Guard normally may be granted a rest period not to exceed ten (10) minutes during each four (4) hours of continuous duty. Rest periods may not, under any circumstances, be a continuation of the lunch period, and they may not be granted immediately after the beginning of the work day or immediately prior to quitting time, nor may they be accumulated.)

e. The normal work week shall be Monday through Friday. Federal Holidays observed by the VA are: New Years Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day. During these holidays the clinic is closed and security staffing shall not be required.

CONTRACTOR FURNISHED PROPERTY AND SUPPLIES

A. The Contractor shall furnish and maintain in acceptable condition, at no cost to contract guard employees, all items of uniform and equipment necessary to perform work required by this contract, as discussed in this paragraph.

B. Uniforms. Standard of appearance shall conform to those prescribed in VHA Supplement to MP-1, Part 1, Paragraph 17(b). Any disputes regarding application of the standard shall be referred to the contracting officer.

1. The color of the contractor's guard force uniforms shall be a color in general use by large guard or police organizations. All employees performing under this contract shall wear the same color and style of uniform. Appropriately styled feminine uniforms shall be worn by female members of the guard force.

2. Appropriately lettered breast and cap badges, indicating the jurisdiction from which police authority is obtained, shall be worn as part of the uniform (provided such authority is grantable under state and local laws). Shoulder patches lettered to indicate the identity of the contractor shall be worn on the left shoulder of the uniform jacket and shirt. Identification name tags shall be worn over the right breast shirt pocket. No other identification of the contractor or employee shall be worn or displayed on the uniform.

3. Approved uniforms and related accessories, listed below, do not have to be new but must be in good condition:

Shirt, long sleeve Shirt, short sleeve Trouser, all season weight Necktie Frame style cap with seasonal covers and chin strap Jacket, winter, patrol type (Reefer style) Jacket, light weight Gloves, (pair) (color to match accessories) Handcuffs (pair) Handcuff case (fully enclosing) Keystrap with flap Flashlight, 4 "D" cell, metal Flashlight holder, (snap-away) (D-cell) Radio case Insignia, shoulder patch (each shirt and jacket) Whistle, thunder, with chain attachment White (non-supervisory), Gold (supervisor) metal cap ornament Nameplate, 3 1/2" x 3/4", Black/Blue, 1/2" lettering on gold metal

4. Long sleeve shirts will be required beginning (OPTIONAL) and short sleeves beginning (OPTIONAL).

5. The uniform shall only be worn when the officer is on official duty or when the officer is in transit between his/her place of residence and duty station.

6. Shoes shall be low quarter or high topped, lace type with police or plain toe and standard heel. The color of the shoe shall match the color of leather equipment accessories. Any deviation from the above requirements must be approved by medical authorities.

7. The color of uniform accessories and equipment shall be standard black and brown, as may be appropriate to match the uniform.

8. Inclement weather clothing shall be required for those guards required to perform duties while exposed to cold, rain, and other inclement weather conditions. All inclement weather clothing must be identical in style and color for each guard.

NOTE: No guard may enter on duty without wearing the proper uniform (including accessories).

D. Each guard on duty shall be equipped with supplementary equipment including, but not limited to, notebooks, pens, pencils, replacement flashlight batteries and bulbs, and traffic control safety apparel (reflective vests, gloves, traffic batons, etc.), as appropriate to operations. Guards shall not be permitted to provided themselves with any unauthorized supplemental, personal items, or other non-standard items.

AUTHORITY AND JURISDICTION

Except where precluded by local law or ordinance, the Contractor shall make and complete all arrangements with the appropriate officials in the City, County, Parish, or the State in which the buildings are located to:

a. Assure that valid appointment documents shall be carried by each employee while on duty unless local or State law requires the Contractor to maintain the records.

b. Provide any official bond required, pay any fees or costs involved or related to the appointment of employees as Constable, Special Police, or Conservators of the Peace and/or authorization for the arming of any employees engaged in providing services specified under this contract if required.

The Contractor shall assume full liability for any act of his employee(s) in the exercise of any such police authority.

3. The on-site or in-field supervisor shall assure that guard(s):

(a) Are in uniform and present a neat appearance.

(b) Maintain a continued state of proper training.

(c) Possess the necessary permits, authority, etc.

(d) Maintain continued liaison with the Contracting Officer's Technical Representative or designated alternate.

GUARD SERVICES

Reporting Incidents of Arrest of Contract Security Guard - Because of their security and law enforcement responsibilities, contract security guards occupy positions of special trust within the CBOC. Their position and duties permit frequent, unsupervised access to many areas of the VA facility and they are charged with the responsibility of protecting property and lives of patients, employees and visitors. No person will be employed as a contract security guard who was convicted of a serious crime (felony or misdemeanor) or whose history reflects a disregard for criminal laws and regulations. Therefore, anytime a contract security guard assigned to this Contract is arrested for a criminal act, the guard’s ability to continue in this position at the VA Community Based Outpatient Clinic’s shall be evaluated for continuing performance under the contract.

It will be the responsibility of the contractor to make a verbal report of the arrest of a security guard to the Clinic Manager and the Chief, VA Police Department at the Dublin Veterans Affairs Medical Center in Dublin, Georgia at (478) 277-2766 on the first day that the guard reports to work after the incident. The verbal report will be followed up by a written report not later than five working days after the return to work. The report will include whether the alleged offense(s) are misdemeanors or felonies (exceptions include traffic and parking violations), date of alleged offense(s) and name of the arresting authority. The contractor may forego the written notification by removing the individual and assigning another VA certified security guard to the CBOC.

Weapons Policy: Firearms, guns or devices which expel any projectile or substance by spring action, gas, or other means are not authorized for possession by contract security guards at the VA-CBOC.

JOINT COMMISSION ON ACCREDIDATION FOR HEALTH CARE ORGANIZATION (JCAHO) AND OTHER SPECIAL REQUIREMENTS The Contractor will be responsible to ensure that Contractor employees providing work on this contract are fully trained and completely competent to perform the required work.

The Contractor is required to maintain records that document competence/performance level of Contractor employees working on this contract in accordance with JCAHO and other regulatory body requirements. The Contractor will provide a current copy of the competence assessment checklist and annual performance evaluation to the Contracting Officer’s Representative (COR) for each Contractor employee working on this contract.

Contractor will provide and document a general VA orientation for all Contractor Employees who are providing work on this contract before commencement of work on site. VA will provide the content of the orientation to the Contractor at the time of contract award. Documentation of the orientation will be provided to the VA COR. This orientation will include the following topics:

Fire and Safety policy and procedure Infection Control Policy and procedure Emergency Preparedness/Disaster Policy and procedure Contractor employees will attend an area/program/unit-specific orientation meeting before the commencement of work on site. The VA will schedule, conduct and document this meeting, which will include discussion of the following area-specific topics:

Fire and Safety policy and procedure Infection Control Policy and procedure Emergency Preparedness/Disaster Policy and procedure Initial competence assessment Area/program/unit specific orientation The VA will monitor the Contractor employees’ work to ensure contract compliance Not withstanding other contract requirements, upon request of the Contracting Officer, the Contractor will remove from the work site, any Contractor employee who does not comply with orientation requirements or meet competency requirements for the work being performed.

When changes in Contractor personnel are approved in accordance with the “Personnel” clause of the contract, the Contractor must provide evidence of orientation, the current competence assessment, and current performance evaluation that supports the above.

Where the contract does not require JCAHO accreditation or other regulatory body requirements, the Contractor must perform the required work in accordance with JCAHO standards. A copy of these standards may be obtained from the Joint Commission on Accreditation of Healthcare Organizations, One Renaissance Blvd., Oakbrook Terrace, IL 60181.

POLICIES AND REGULATIONS

As used throughout the following policies and regulations, any reference to "VA police" means "contractor personnel." NOTE: These items are available to the contractor upon request to the COR, at our VA Security Service.

A. REGULATIONS

1. Disciplinary Control Beneficiaries - 38 CFR 17.66

2. Safeguarding Personal Information - 38 CFR 1.575-1.584 VA Records

3. Disclosure of Misuse of Information- 38 CFR 0.735-15

4. Prohibited Possessions M-1, Pt. VII, Chap.9, Sec. II

5. Patient Conduct M1, Pt. I, Chap. 1, Sec. IV, Par. 1.26

6. Alcoholic Beverages M-1, Pt. I, Chap.1, Par. 1.42

7. Utilization of Abandoned & G-2, MP-2, Chap. 1, Forfeited Property Par. V

B. MANUALS

1. Center Security & Law Enforcement VHA Supp. MP-1, Pt. I, Chap. 2, Sec. B

2. Key Control VHA Supp. MP-3, Par. 2.17

C. ADMINISTRATIVE LETTERS

1. Preparation for Assaultive VHA IL 13-78-65 Behavior

2. Management of Assaultive and VHA IL 11-78-34 Dangerous Patients

3. Bomb Threat Incident Plans VHA, VACO Ltr. May 1975

D. VHA CIRCULAR

Prevention and Management of VHA Circular 10-Disturbed Behavior 91-114

E. GENERAL COUNSEL OPINIONS

1. Responsibility to Return GC 11-76 Competent Patients to Hospitals

2. Juvenile Offenses Occurring on Property VA OP GC 23-75

3. Authority of VA to Inspect Packages OP GC 3-71

4. Hot Pursuit, Extract GC Bulletin Vol.2, No.24, 11-15-76

5. Damage to Government Property Packages OP GC 50-55

6. Release of Blood or Blood Alcohol Test Results to State Law Enforcement Officers OP GC 6-84

F. PROGRAM TRAINING UNITS

1. Chemical (CN) Irritant Projector Training Unit #3

2. Unarmed Defense and Offender Restraining Training Unit #4

3. Federal Crimes and Petty Offenses Training Unit #5

4. VA Hospital Response in Assaultive Patients Training Unit #7

5. Situational Law Enforcement Training Unit #8

6. Report Writing Training Unit #9

7. The Stop and Question Procedure Training Unit #10

8. Interview Techniques Training Unit #13

9. AIDS Information and Guidance Training Unit #15

G. VA MANUAL

G-15, M-2, PART X, CHAPTER 6 Management of Suicidal & Violent Patients Program Guide-“Guidance with Respect To Police Support” VHA Supplement MP-1, Part I, Center Security & Law Enforcement Chapter 2, Change 43 or most recent update

INVOICES: All invoices should be submitted in arrears and must contain the appropriate purchase order number. Submit invoices through Tungsten Network, (1-877-489-6135), http://www.tungsten-network.com . NOTE: If invoice is submitted improperly (too early, incorrect purchase order number, incorrect billing, etc), invoice will be returned to contractor for correction.

Vendor Electronic Invoice Submission Methods Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods below:

1. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network (Formerly OB10), to transition vendors from paper to electronic invoice submission. Please go to this website http://www.tungsten-network.com/us/en/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

2. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org).

3. A properly prepared invoice will contain:

• Invoice Number and Date

• Contractor’s Name and Address

• Accurate Purchase Order Number

• Supply or Service provided

• Invoice must show service provided and amount due, by CLIN

• Total amount due

4. Vendor e-Invoice Set-Up Information:

Please contact OB10 at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or OB10, please contact the FSC at the phone number or email address listed below:

· • OB10 e-Invoice Setup Information: 1-877-489-6135

· • OB10 e-Invoice email: VA.Registration@ob10.com

· • FSC e-Invoice Contact Information: 1-877-353-9791

· • FSC e-invoice email: vafsccshd@va.gov

(End Scope of Work)

See attached documents: Attachment 1-Clauses and Provisions See attached documents: Attachment 2- Wage Determination See attached document: Attachment 1 - Clauses and Provisions.

See attached document: Attachment 2- WAGE DETERMINATIONS UNDER.