36C24624Q0317.docx
DOCX document 25 KB Posted
- Attached to
- J059--GENETEC CAMERA MAINTENANCE AGREEMENT Federal contract opportunity
- Solicitation number
- 36C24624Q0317
About this file
This sources sought notice requests information from potential offerors to provide system maintenance on a Genetec video management system. The Salisbury Veterans Affairs Medical Center seeks a contractor to service and maintain 485 IP cameras and associated equipment at its facility in Salisbury, North Carolina and the Charlotte CBOC location. The contractor must be able to configure, program, and troubleshoot all Genetec video management hardware and software, including servers, workstations, and network switches. The contractor's technicians must be certified at the Genetec Enterprise level. The notice provides response requirements and requests company information, qualifications, and the ability to meet the maintenance and support scope. Responses are due by February 22, 2024 to Byron Brown at the VA Network Contracting Office.
The related federal contract opportunity provides additional details on the scope of services required. The contractor will be responsible for servicing, supporting, and ensuring proper operation of all Genetec video management equipment to the manufacturer's specifications. This includes providing training, submitting as-built drawings, complying with codes and certifications, and employing OSHA-certified technicians. A minimum of two Genetec Enterprise Administrators must be provided to program, troubleshoot, and address issues with servers, workstations, and non-VA network switches associated with the video system.
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| File | Type | Posted |
|---|---|---|
| 36C24624Q0317 0001.docx | DOCX document |
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Text version
Sources Sought Notice Sources Sought Notice
| SUBJECT* |
| GENETEC CAMERA MAINTENANCE AGREEMENT |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 23667 |
| SOLICITATION NUMBER* |
| 36C24624Q0317 |
| RESPONSE DATE/TIME/ZONE |
| 01-22-2024 12pm EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| J059 |
| NAICS CODE* |
| 238210 |
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667
POINT OF CONTACT*
Contracting Officer Byron Brown byron.brown4@va.gov N/A
This is a sources sought announcement only. The purpose of this notice is to conduct market research and obtain information from qualified potential offerors. No formal solicitation document exists at this time. The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought synopsis request. This notice shall not be construed as commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued.
The Salisbury Veterans Affairs Medical Center (VAMC), 1606 Brenner Ave, Salisbury, NC 28144, is seeking potential sources capable to provide system maintenance on the Genetec video management system and all associated components The NAICS code for this procurement is 238210, Electrical Contractors and Other Wiring Installation Contractors
Size Standard $19 Million.
Provide all services, labor, supervision, materials, equipment, tools, transportation, technical expertise, insurance, taxes and fees necessary to service and maintain Genetec video management systems.
Contractor is responsible for servicing and supporting “485” IP cameras and all associated equipment to manufacturer specifications. Contractor shall ensure all existing Salisbury and Charlotte CBOC cameras and equipment operate as directed by the VA Physical Security Specialist in accordance with the VA Physical Security Design Manual. Contractor will provide system configuration and programming for all equipment. Contractor camera technicians are required to be Genetec certified and will have a minimum of two technicians certified at the Enterprise Level and in good standing with Genetec. All cameras will be controlled by the main head end equipment that includes the Genetec Directory Server, five archivers, and a total of fifteen (18) Genetec Work stations. The main head end equipment is installed in Police Headquarters/Bldg. 12, while the workstations are installed throughout the VA campus to include one at the Charlotte CBOC location. The Genetec VMS system and all associated equipment are to be connected to the designated VA OI&T VLANS. Contractor will furnish all necessary services, supplies, and equipment associated with the Genetec VMS as outlined by the purchase quote. Contractor will provide adequate hands on Genetec training to each Salisbury Dispatcher once per quarter or as directed by Physical Security Specialist.
Genetec technicians providing customer service and support will be fully certified at the Genetec Enterprise level. Genetec technicians will have extensive knowledge with working with the Genetec system and be able to effectively trouble shoot technical issues. Genetec technicians will effectively work with Genetec customer support to mitigate all technical issues that may arise. Contractor will provide “As-Built” drawings throughout the duration of the of the contract for any new camera additions made to VA structures. Contractor will ensure that they comply with all local low voltage codes and certifications and are registered with the North Carolina Private Protective Services. Contractor will ensure that all technicians are certified on OSHA 10 requirements as directed by VA.
Contractor is required to provide at a minimum of two (2) certified Genetec Enterprise Administrators per this maintenance agreement. The certified administrators will be responsible for programming and troubleshooting all hardware and software issues that may arise due to the failure of servers, client workstations, and all non-VA network switches associated with the Genetec video management system.
The Genetec certified technicians will be responsible for assessing the exact cause of all Genetec issues by troubleshooting the system to verify/confirm if camera and equipment failures/issues have been created by the following.
· Unsupported Camera Software
· Network issue/failure
· Genetec/Camera Software versions out of date
· Genetec software issue/failure
· Genetec PC issues/failures
· Video Monitor issues/failures
· APC Back-Up Power supply issues/failures
· Camera issues/failures
· Cabling issues/failures
· Genetec Directory Server & Archiver Server issues/failures
· Camera Fiber Encoder/issues/failures
Responses to this sources sought notice should include the following: name and address of company, business size (large or small): Please identify your companies socioeconomic categories-8(a), HUBZone, Services Disabled Veteran-Owned/Veteran-Owned Small Business, other small, small or large; provide a brief description of qualifications and any other pertinent information which demonstrates the ability to meet the above requirement. Subject line must reflect: Salisbury Genetec video management. All capability statements shall be submitted in writing no later than 12:00 PM, February 22, 2024 to the attention of: Byron Brown, emailed to the address of Byron.Brown4@va.gov Please don’t reply if your company is not capable or interested.
| *= Required Field |
| Sources Sought Notice |
Sources Sought Notice
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