36C24623Q1288 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 36C246 B. Dawn Darden, Beverly.darden@va.gov Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667 36C246 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667 To all Offerors/Bidders

36C24623Q1288 09-05-2023

X X X

See CONTINUATION Page X

1. Request for Quotes (RFQ) No. 36C24623Q1288 is hereby amended to address the Governemnt response to contractor's questions, see Page 2.

2. The Performance Work Statement (PWS), Section B.3, has been replaced in its entirety by Amendment 0001, please see highlighted areas. The PWS included with the original solicitation is no longer valid, replace with the PWS in this amendment.

3. The closing date for proposal submission remains the same and is due by 1:00PM EST on September 13, 2023.

4. All other terms and conditions remain the same.

Stephanie Thompson Contractng Officer

CONTINUATION PAGE

Q.1. Section E.1.1., INSTRUCTIONS TO OFFERORS REGARDING REQUEST FOR QUOTE PREPARATIONS AND SUBMISSION, states “Quotes received after the due date/time may not be considered.”. However, elsewhere in this paragraph it states “Quotes received after the due date/time shall not be considered.” Please clarify.

A.1. Quotes received after the due date and time may not be considered by the Government.

B.3 PERFORMANCE WORK STATEMENT (PWS)

Performance Work Statement (PWS) Laundry and Linen Services Veterans Affairs Medical Center Fayetteville, NC

1.1. Description of Services - Contractor shall furnish all labor, equipment, supervision, management, supplies, facilities, including transportation of linen to contractor owned/contractor operated bulk laundry facility to accomplish and provide complete medical laundry services, as described in this PWS for the Fayetteville Veterans Affairs Medical Center (FVAMC) in Fayetteville, NC. All services are to be performed in accordance with standard medical industry practices and quality control measures. Services shall include pick-up and delivery of items by Contractor personnel five (5) days per week, Monday through Friday, 7:00AM to completion of delivery. The contractor shall be required to furnish such services on Federal Holidays or during off duty hours.

1.2. Estimated Quantities

The contractor shall provide all services that may be ordered during the contract term, exact quantities are not determined. The volume will vary depending on patient occupancy. The Government does not guarantee any minimum amount of poundage per year. The contractor shall include a firm fixed unit price per pound in the Price/Cost Schedule of Section B of this solicitation. The estimated annual poundage is 297,000; an estimated month of services consists of the following items:

1.3. Period of Performance

This contract will be an Indefinite Delivery Indefinite Quantity (IDIQ) contract. The ordering period for the IDIQ contract will be for one (1) year from the date of award as follows:

January 1, 2024 to December 31, 2024

1.4. Place of Performance:

Veteran Affairs Medical Center, 2300 Ramsey Street, loading dock Fayetteville NC 28301

1.5. Definitions and Acronyms

1.5.1 Definitions

1.5.2 Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

1.5.3 Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the CO, the COR shall provide documentation to the CO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the CO for action. The COR shall be appointed via separate letter. The COR shall be responsible for the effective oversight of this contract to ensure satisfactory contractor performance and protect the public trust. A copy of the COR Appointment letter shall be provided to the Contractor after contract award and shall contain detailed information in regard to the COR and their associated duties, responsibilities and authorities.

1.5.4 Indefinite Quantity Contract - An indefinite-quantity contract provides for an indefinite quantity, within stated limits, of supplies or services during a fixed period. The Government places orders for individual requirements. Quantity limits may be stated as number of units or as dollar values.

1.5.5 Performance Work Statement (PWS) - means a statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

1.5.6 Quality Assurance Surveillance Plan (QASP) - provides the Government and contractor with evaluation criteria that determines whether the performance standards for a specific contract have been met. This does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.

1.5.7 “Services Summary” or “Acceptable Quality Levels” (AQL) The minimum level of acceptable performance that the contractor must meet and still be considered a satisfactory performer.

1.5.8. Acronyms

This section lists acronyms that may be used in this Performance Work Statement and other parts of the solicitation.

1.6. Scope

1.6.1. All workmanship shall be in accordance with practices/guidelines established by the National Association of Institutional Linen Management (NAILM), International Fabricare Institute (IFI), Hygienically Clean Healthcare Certified by Textile Rental Services Association (TRSA), Healthcare Laundry Accreditation Council (HLAC) and accepted industry standards. It is intended that services shall include all processes necessary for the laundering and finishing of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions as specified by the Joint Commission of Accreditation of Healthcare Organizations (JCAHO).

1.6.2. Physical separation, through the presence of a barrier wall and the use of pass-through equipment is required to maintain positive air pressure in the clean section relative to a negative air pressure in the soiled section. In no case shall clean and soiled linen share the same physical space. The laundry plant layout/design should incorporate a “design for asepsis” whereby clean linen neither comes into contact with soiled linens nor shares the same physical space, thus avoiding cross-contamination and/or reintroduction of bacteria once processed. Plants in which the work is done shall be open to inspection of sanitary conditions by Government representatives. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards as outlined in this PWS.

1.6.3. All linen must be processed in a manner consistent with its intended use, free of wrinkles, damage, lint, stains, etc.; ensuring that quality will meet or exceed expectations of this PWS.

1.6.4. Safety or protective clothing or equipment shall be provided and maintained by the contractor at the contractor’s own expense.

1.7. Delivery and Pick-up Schedule

1.7.1. FVAMC, 2300 Ramsey Street Fayetteville NC loading dock. Contractor is required to provide delivery to and from the contractor laundry facility. Pick up/delivery will be made five (5) days per week, Monday through Friday, 7:00AM to completion of delivery. The contractor shall be required to furnish such services on Federal Holidays or during off duty hours. Pick-up and delivery times may be changed in order to meet the needs of the VA and as agreed between Contractor and Contracting Officer Representative (COR) or designated representative. At that time, clean linen (processed from the previous day) should be made available for return to the VA the following day.

1.7.2. Clean linen unloaded by contractor personnel at the Medical Center loading/unloading dock area. Soiled linen picked up at Medical Center loading /unloading dock area.

1.7.3. The COR or designated representative will verify the deliveries daily and discuss any discrepancies with the contract Project Manager.

1.7.4. Scheduled services are to be accomplished subject to emergency situations, which may require alteration of schedules. Emergency situations will be defined by the COR or designated representative as transportation accidents, equipment or utility failures at the plant or when transportation failures occur. In the event of Medical Facility emergencies, disaster, or drills, the contractor shall perform all laundry/linen services required by the Medical Facility/Primary Care Clinics.

1.8. Delivery Requirements:

1.8.1. The contractor shall provide the COR or designated representative with a written report of all garments and soiled linen processed and all clean linen delivered, showing cart number and weight. The information must be recorded on a daily basis and delivered to the COR or designated representative. The reports of garments, soiled linen received and clean linen delivered must show date, the name of the item, number of pieces received and delivered per schedule line item number, pounds received or delivered per schedule line item number, cart number/ weight and where they were delivered.

1.9. Linen Control

1.9.1. Any articles billed for, but missing, shall be supplied by the contractor in the next regularly scheduled delivery at no additional cost to the Government. VA owned items lost or badly damaged, (except normal wear and tear) while under the control of the contractor must be reimbursed to the government within a 30-day period at the Contractor’s cost.

1.9.2. Unusual losses, including suspected pilferage, shall be reported at once to the COR or designated representative, who will take immediate action to investigate the loss. If the loss is not recovered, the cost of replacement will be negotiated with the Contracting Officer, along with the approval of the COR or designated representative, on a quarterly basis. The contractor will supply an itemized list of linen that will be replaced, (including item description, quantity and unit cost).

1.9.3. Notwithstanding the provisions of the contract covering inspection, acceptance, and deduction from payment, any items found to have been unsatisfactorily cleaned according to quality and performance standards, shall be re-cleaned at no additional cost to the Government. Such items shall be identified, for contractor recognition, by the Facility COR or designated representative when they are returned on the next scheduled pickup after an unsatisfactory condition is discovered. These items are to be kept separate from the normal laundry items for separate processing. Re-cleaned items will be identified separately and not charged to the Government.

1.10. Carts.

1.10.1. Contractor shall maintain government-owned bulk delivery linen carts in good repair for employee safety/ergonomics. All carts shall be labeled and have empty weight indicated.

1.10.2. The Contractor shall disinfect carts after removing soiled linen from them and before placing clean linen in them, with a Tuberculocidal Germicide, which has been approved by the COR or designated representative.

1.10.3. Carts containing clean linen being returned shall be covered with clean covers to protect them against contamination while in transit between the laundry plant and the Medical Center. If reusable laundry bags or liners are used to transport soiled laundry, they must be laundered after use. If reusable bags are not available, the VA Medical Center will utilize plastic bags for soiled linens, which are to be destroyed.

1.11. Tag out Program

1.11.1. Provide reject bags for all linen items that are not acceptable for patient care. Rejects will be collected weekly. Contractor must package all rejected linen separately and clearly label the package as “TAG OUT” in a visible area.

1.11.2. Salvaged items and or items shall be used as rags when requested by the COR. i.e.: terry material. All rags shall be dyed to a dark purple color. Rags shall be colorfast, so no transfer occurs onto hands, Government property or anything else during use.

1.11.2.1. Request to dye rags by the Government shall be on a quarterly basis, if needed.

1.12. Vehicles.

1.12.1. The Contractor shall provide all required vehicles, vehicle fuels, lubricants, and repairs necessary to perform services under this contract. All vehicles to be used under this contract must be maintained in a safe and serviceable condition during duration of this contract. In addition, the vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of Contractor and Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate.

1.12.2. Contractor’s personnel shall clean the linen transport vehicle with a tuberculocidal germicide/disinfectant, which has been reviewed and approved by the COR in writing.

1.13. Reports and Data. The Contractor shall provide, in writing, to the COR or designated representative the data and reports identified in this PWS. The reports shall be submitted electronically using a file format compatible with Government software programs such as "Microsoft Office" software.

1.13.1. Monthly report of washroom chemical titration and Ph by chemical supplier.

1.13.2. Quarterly “titration” report listing the results of a whiteness test, tensile strength and residual chlorine test.

1.13.3. Weekly report of soiled linen received per Medical Facility(s) to include: Pounds/pieces per Schedule Line Item Received from Medical Facility(s)

1.13.4. Scale Calibration Certification (Annually).

1.13.5. Weekly report of clean linen shipped per Medical Facility(s) showing pounds (dry weight) and pieces.

1.13.6. Daily report of clean linen and garment to include Pounds/pieces and itemized garment by name per Schedule Line Item delivered to Medical Facility(s).

1.13.7. The Contractor is responsible for compliance with all appropriate JCAHO, FDA, OSHA, EPA, VA and other regulatory agencies record keeping requirements.

1.13.8. Other reports as required by the COR or designated representative.

1.14. Laundering Categories

1.14.1. The Contractor shall accept for processing all soiled linens, uniforms, patient clothing, mops, etc. The FVAMC reserves the right to add any additional items as needed based on the need for patient care. Any change of function by the Government, which may affect this contract as contemplated by this paragraph, and which requires permanent adjustments in frequency or type of performance, will be coordinated with the Contractor by COR and CO prior to initiation of such a change to assure adequate contractual coverage.

1.14.1.1. Laundry Size Guidance:

Small: An item requiring the approximate time, effort and cost to process as a pillowcase or wrapper.

Medium: An item requiring the approximate time, effort and cost to process as a sheet or spread.

Large: An item requiring the approximate time, effort and cost to process as a blanket.

1.14.1.2. Category One - Flatwork items that must be conditioned, ironed, and folded:

Pillowcases, regular

Pillowcases, surgical (green). Must be bagged.

Sheets: surgical & bed, poly/cotton, bed, flat (white and green (M/H)), fitted (white and green).

Surgical sheets must be bagged.

1.14.1.3. Category Two - Items that must be finished through a garment finisher and placed on hangers:

Shirt, uniform, (button down/polo) Trouser, uniform

Coats, Lab and Smock Overalls (denim type)

Scrubs used as a uniform; Top, Bottom and warm up jackets in prints or solid color, other than surgical scrub color

Chef Jacket

Chef pants, B/W checkered Curtains, cubicle and shower Tablecloth

1.14.1.4. Category Three - Items that must be tumbled dried and folded:

Blankets, bath and warming

Scrubs used as a uniform; Top, Bottom and warm up jackets in prints or solid color, other than surgical scrub color

Gown, patient Pajamas: top & bottom Towel, bath

Towel, hand Towel, dish

Misc. items: Small, Medium Cloth, wash

Laundry Bags

1.14.1.5. Category Four - Items that must be cleaned dried and returned in bulk:

Mops, microfiber (returned in 25 count per bundle) (If applicable)

Mops, dust (returned in 10 count per bundle)

Rags

1.14.1.6. Category Five - Items that must be dried and placed in laundry bags:

Not Applicable

1.14. Packaging:

1.15.1. Linen is packaged in bulk by item according to specified quotas and established arrangements as indicated above.

1.15.2. Items finished and placed on hangers are returned in a cart with a coat bar. They shall be placed on the hanger so identification number and size is showing, if any.

1.16. Estimated Quantities

1.16.1. (See paragraph 1.2.) It is impossible to determine the exact quantities that will be required during the contract term. Each offeror whose offer is accepted wholly or in part will be required to provide all services that may be ordered during the contract term. The fact that all quantities are not ordered shall not constitute a price adjustment under any resulting contract.

1.17. Supervision by Contractor:

1.17.1. The Contractor’s Plant Manager (CPM) or key personnel must meet the following requirements:

1.17.2. Certified by NAILM or graduate of an independently controlled management-training program emphasizing institutional laundry.

1.17.3. Shall have at least three years of specialized experience in this capacity.

1.17.4. The CO and the COR must be provided with the name, address and telephone number where the CPM is to be reached during normal business hours from 7:00 am to 5:00 pm, and off duty hours from 5:00 pm to 7:00 am, within 15 days after award. The same information will be provided for a qualified alternate when the CPM is not available.

1.17.5. CPM or alternate shall respond in person, or by telephone, within 1 hour of notification by the COR. The CPM and any designated alternate shall have full authority to contractually commit the Contractor for prompt action on matters pertaining to the contract.

1.18. Personnel Qualifications and Requirements:

1.17.1. Contractor personnel shall adhere to established training criteria (such as OSHA, JCAHO).

1.18.2. No contractor personnel may be assigned to work under the contract until initial orientation and training, as specified in the Contractor’s procedures manual is completed.

Documentation verifying the content of the training and a list of the personnel who attended shall be maintained by the Contractor.

1.18.3. Initial intensive training covering the topics below shall be completed prior to initial start-up for all personnel. Initial training plan, including topics, with a brief statement of content and method of training shall be available for review. Initial and annual training will include but is not limited to the following topics:

a. A general orientation of basic bacteriological concepts, including the basics of how disease is caused and transmitted.

b. Infection control orientation, relating duty functions to how infections can be prevented, reduced, or contained through proper environmental sanitation methods and to the technical provisions of this specification.

c. Proper use and handling of supplies and equipment.

d. Care and maintenance of Contractor and Government-furnished property.

e. Familiarization with local fire prevention and safety procedures.

f. Familiarization with equipment operational manuals.

g. Individual duties and responsibilities.

h. Procedures for replenishing supplies and obtaining equipment repair.

i. Role of Contractor personnel and their impact on patient care.

j. Techniques or methods for measuring the quality of work performance.

k. A general orientation of laundry operating procedures and policies.

l. Hazard communication, including location and access to the Material Safety Data Sheets (MSDS).

m. Compliance with Occupational Safety and Health Administration (OSHA)’s Blood borne Pathogen Standard 29 CFR 1910.1030, which covers Standard precautions and use of PPE (Personal Protective Equipment).

n. Hepatitis B Virus (HBV) requirement.

1.19. Physical Examinations:

1.19.1. The Contractor will be responsible for any physical examinations and emergency medical care of personnel to include any required immunizations.

1.19.2. Contractor’s personnel who acquire a communicable illness must not perform service under the contract and must be free of illness before returning to work.

1.20. Exposure to Hazardous Working Conditions.

1.20.1. Contractor personnel are required to perform work under potentially hazardous conditions. Contractor personnel shall be informed of potentially hazardous situations by Contractor and trained by Contractor in techniques required to recognize and deal with potentially hazardous situations in a manner which will minimize personal risk. The Contractor is required to adhere to standard techniques for personnel who become injured or ill on the job at no cost to the Government. Contractor is also responsible for providing employees with required personal protective equipment.

1.20.2. Linen contaminated with HD’s (Hazardous Drugs) or excreta from patients who have received HD’s in the past 48 hours is a potential source of exposure to employees. Linen soiled with blood or other potentially infectious materials as well as contaminated with excreta must also be managed according to the Blood borne Pathogens Standard. Linen contaminated with HD’s should be placed in specially marked laundry bags and then placed in a labeled impervious bag. The laundry bag and its contents should be pre-washed, and then the linens added to other laundry for a second wash. Laundry personnel should wear latex gloves and gowns while handling pre-washed material.

1.21. Circumstances to be reported.

1.21.1 The Contractor shall report any circumstances, which may affect the performance of the work and unhealthy or hazardous conditions or any delays or interference with work. Such reports shall be made immediately upon discovery by the Contractor to the Laundry Supervisor by phone and a follow-up email.

1.22. Contingency Plan.

1.22.1. Contractor shall furnish a detailed, written Contingency Plan indicating that services can be continued in the event of Contractor’s equipment (including transportation vehicle failure), production facility failure, or any circumstance that impacts the contractor’s ability to perform the services.

1.23. Labor Disputes.

1.23.1. In the event of a labor dispute, the contractor’s responsibility to provide the service will not be terminated. The contractor shall provide the Contracting Officer his strike or other employee job action contingency plan to continue performance of service without interruption or degradation in the quality of service. In the event of a strike or other labor dispute interference with timely contract performance, the contractor shall immediately notify the Contracting Officer and initiate action under the contingency plan.

1.24. Quality Control and Quality Assurance for Contract Service:

1.24.1. The Contractor shall have a Quality Control program to assure that the requirements of the contract are provided as specified. One copy of the Contractor’s detailed, written Quality Control Program shall be available for review by the COR prior to beginning performance on this requirement. Subsequent changes to the approved Quality Control Program must also be reviewed and agreed by the COR and CO. The program shall include, but not be limited to the following:

1.24.2. An inspection system covering the performance indicators given in the Quality Assurance/Performance Requirements summary.

1.24.3. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.24.4. A file of all quality control inspections, inspection results, and any corrective action required shall be maintained by the Contractor throughout the duration of this contract. This file shall be available to the COR during normal working hours upon request.

1.25. Quality Assurance.

1.25.1. The Government will monitor the Contractor’s performance under this contract using the Quality Assurance Procedures outlined in this PWS, Section D. Assessments shall be made for each instance of service by the Government in accordance with stated limits on discrepancies.

1.26. Performance Evaluation Meetings:

1.26.1. The CPM – or their designee shall meet with the COR on a minimum frequency of once each month according to schedule established by the COR. On occasion the COR may be accompanied by the CO or other required Government personnel.

1.26.2. The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of additional meeting(s) between the CPM, COR and the Laundry Supervisor. A mutual effort will be made to resolve all problems identified. The COR will prepare written minutes of these meetings. Should the CPM not concur with the minutes, a written statement will be presented to the CO within five business days, and the CPM will be notified of the decision in writing by the CO.

1.27. Correspondence.

1.27.1. All correspondence relative to this contract shall bear the VA contract number, title, and name of the VA medical center, and shall be addressed to the COR for technical matters. All other contract matters must include a copy to the CO.

1.27.2. Government Representative. The COR is responsible for providing technical assistance to the CO in administration of the contract. This responsibility involves quality assurance inspection, surveillance reporting and monthly certification of the Contractor’s performance by the COR. The CO will furnish the name of the COR prior to the start date of the contract. The Contractor shall be advised of the extent of the authority of the COR. The COR, CO and other required Government may make site visits to plant facilities, without necessity of prior notification to Contractor. Each phase of the services rendered under this contract is subject to Government inspection during both the Contractor’s operation and after completion of tasks. The Government’s program is not a substitute for quality control by the Contractor.

1.27.3. Any change of function by the Government, which may affect this contract as contemplated by this paragraph, and which requires permanent adjustments in frequency or type of performance as well as amounts, quantities, and poundage prices, will be coordinated with the Contractor by the COR and CO prior to initiation of such a change to assure adequate contractual coverage.

1.28. Phase-in Plan.

1.28.1. The following documentation must be provided to the COR and CO within 5 days after award.

a. Procedures to secure Government property while under Contractor’s jurisdiction.

b. The role of the CPM and extent of authority.

c. A copy of the Contractor’s Policy and Procedure Manual.

d. Certification that Contractor’s scales used for weighing soiled and clean linens have been calibrated on a regular basis and provide a copy of the certification to the Lead COTR (i.e. quarterly).

1.29. Phase-out Plan.

1.29.1. The Contractor shall have a phase out plan. This plan shall describe the Contractor’s methods and procedures to ensure smooth and uninterrupted service at contract expiration date for a period not to exceed 90 days. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

1.30. Security of Government Equipment.

1.30.1. It is the responsibility of the Contractor to ensure that all extraneous articles, except trash, found in linens or in areas under the jurisdiction of the Contractor (i.e., medical instruments and personal items) are turned in to the COR or designated representative daily (M - F). A note will accompany the articles returned identifying the area or origination, and the type of linen or item it was found on (ex: general OR, special).

0. HOURS:

0. Services will be performed: Monday through Friday from 7:00AM to completion of delivery.

0. The contractor shall be required to furnish such services on Federal Holidays or during off duty hours.

3.1 OSHA REGULATION CONCERNING OCCUPATIONAL EXPOSURE TO BLOODBORNE PATHOGENS:

3.2 The Contractor shall comply with the Federal/California OSHA Bloodborne Pathogens Standard. The Contractor shall:

1. Have methods by which all employees are educated as to risks associated with bloodborne pathogens.

1. Have policies and procedures which reduce the risk of employee exposure to bloodborne pathogens.

1. Have mechanisms for employee counseling and treatment following exposure to bloodborne pathogens.

1. Provide appropriate personal protective equipment/clothing such as gloves, gowns, masks, protective eyewear, mouth pieces for the employee during performance of the contract.

1. Ensure Contractors providing on-site support have a up to date tuberculosis with negative screening results and be able to provide documentation stating such to the COR.

1. Ensure Contractors receive and can provide documentation showing an up-to-date annual influenza vaccination or wear a face mask throughout the influenza season.

END OF PERFORMANCE WORK STATEMENT

AMENDMENT 0001 RFQ 36C24623Q1288

LAUNDRY/LINEN SERVICES

FOR

FAYETTEVILLE NC VETERANS

AFFAIRS MEDICAL CENTER