36C24620Q0582 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

05-20-2020 none

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 To all Offerors/Bidders

36C24620Q0582 05-20-2020

X

X

See CONTINUATION Page x

THE PURPOSE OF THIS AMENDMENT IS TO ANSWER QUESTIONS AND REVISE DUE DATE FOR QUESTIONS.

Amarlia Van Buren Contracting Officer

Below is a list of questions regarding Solicitation 36C24620Q0582.

1.Who is the incumbent?

Past incumbent was AllWorld Language Consultants, Inc.

2. What are the most challenging issues for service provision on this contract?

The most challenging issue is obtaining emergency services within 2 hours of the time the vendor is contacted.

3. During the COVID-19 Crisis, will the Durham VAMC allow remote interpreting services as an option to support continuity of operations should your location expect employees to tele-work?

Current employees are not in positions that are alternative work schedule eligible.

4. If there is no ability to secure an interpreter for the last-minute request will the government allow use of remote services – at no additional cost or equipment to the government?

We have had trouble obtaining a remote service vendor due to concerns with connecting with our secure electronic systems. So, we will not use remote services.

5. The RFQ states that if the request is less than 2 hours, the Contractor will “provide a qualified Interpreter to travel to the Medical Center for the requested interpretation service(s).” Will the government be responsible for paying the travel costs for these specific instances?

In the past, we had a flat rate fee, and everything was included in the rate.

6. Will the Government allow a 2-hour minimum for ASL assignments as per industry standards? If not, will the Government allow for up to one hour of billable travel time for interpreting engagements 1 hour or less?

Travel should be included in unit cost.

7. Is the Durham VAMC open to VRI (Video Remote Interpreting) services for this effort? If no, perhaps for, at least, emergency requests? No VRI will not be used at this time.

8. Will you please verify the date and time that quotes are due? Block 8 of the Standard Form (SF) 1449 states "05-20-2020 4:00pm." However, the Quote Submission instructions on page 25 of the solicitation states, "Quoters shall submit their quote via email to Amarlia Van Buren at amarlia.vanburen@va.gov by 4:00PM, EST, March 25, 2020."

The quote due date will be March 25, 2020 4:00PM EST, and questions will be due on March 20, 2020 4:00PM EST

9. On page 29 correct email: Amarlia Van Buren at Amarlia.vaburen@va.gov to:

Amarlia Van Buren at Amarlia.vanburen@va.gov

10. A Present/Past Performance Survey (Microsoft Word document) was provided as an attachment to the solicitation files posted on beta.sam.gov. However, the Quote Submission instructions provided in Section 1.0 on pages 25-26 of the solicitation do not include instructions for submission of the Present/Past Performance Survey. Will you please clarify the following:

1. Is submission of the Present/Past Performance Survey required, in addition to providing Past Performance information in Section E – Past Performance of the proposal?

To clarify the confusing text, please submit past performance surveys related to this effort, (ASL services). Get your present or past customer to fill out the attachment and there is no limit on how many you email back.

1. If submission of Surveys is required, please verify the number of Survey Forms that should be submitted to the Government and if there are submission instructions other than "C. EMAIL COMPLETED SURVEY FORM TO: Amarlia Van Buren amarlia.vanburen@va.gov".

Please submit past performance surveys related to this effort, (ASL services). Get your present or past customer to fill out the attachment and there is no limit on how many you email back.

1. The Solicitation Number referenced on the Present/Past Performance Survey is "36C24618Q0581." Does that need to be corrected to 36C24620Q0582?

That is typo please continue with 36C24620Q0582.

11. What was the previous contract number?

The Previous Solicitation number was 36C24620Q0396.