36C24618Q9380-A00001000.docx

Amendment A00001

RFQ 36Q24618Q9380

Amendment A00001

RFQ 36Q24618Q9380

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE

OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS

ENTERED INTO

PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) A00001 7-26-2018 None Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 To all Offerors/Bidders

36C24618Q9380

X X X

Purpose of this Amendment is to provide answers to questions. See Pages 2 thru 5.

DIANE STOSKOPF

Contracting Officer

Q.1 How many years has the current contract been in effect and what was the dollar amount for each service year of the current contract?

A.1 Current contract began 1 Oct 2014 and is valued at $819,242.00

Q.2 What are the daily valet vehicle counts for last twelve (12) months?

A.2 Estimated volume is 260 – 300 cars a day

Q.3 Is there a minimum valet services staffing level expected?

A.3 No, contractor is responsible for determining staffing level to maintain full contract performance.

Q.4 Recent VAMC valet services solicitations, e.g., Mountain Home VAMC, proposed performance bonuses, would Hampton VAMC consider similar monthly performance incentives / bonuses, which were included in the Mountain Home VAMC valet services solicitation request as listed below?

A.4 No

a. Meeting the courteously greet each Veteran within 10 minutes to assume responsibility for and the courteously return vehicle within 10 minutes 98% of the time for the month. The contractor may earn a bonus of $550.00 for the month.

b. No validated complaints received by the contracting officer’s representative (COR) about, pertaining to / or concerning the valet parking contractor, the contractor staff, operations, or contractor management during a month. The contractor may earn a bonus of $500.00 for the month.

c. No accidents, injuries, or incidents occurring in the valet parking area of operations, including parking lots as verified by the COR during a month. The contractor may earn a bonus of $475.00 for the month.

d. Securing all vehicle keys timely and ensuring no vehicles are left locked with keys inside or no keys available in the valet parking area of operation requiring VA Police assistance for unlocks or finding patients who kept their keys and left the valet parking area of operations. The contractor may earn a bonus of $450.00 for the month.

Q.5 What is the daily start time for valet services?

A.5 Valet services shall start at 7am

Q.6 Where is the valet staging area – i.e., where will valet customers drop off and retrieve their vehicles for valet services?

A.6 Circle area in front of building 110B

Q.7 Where is the dedicated valet parking relative to the valet staging area (e.g., how far is it from the valet staging area)?

A.7 Patient parking lot # 12

Q.8 What potential traffic congestion / problems are there between the valet staging area and dedicated valet parking (e.g., are there lanes of cross traffic to transit? If so, what traffic safety means are available)?

A.8 Current Valet conducts traffic control with supplied safety vest

Q.9 Is the dedicated parking space available for valet services sufficient to handle the projected daily valet serviced vehicle count?

A.9 Yes

Q.10 The solicitation states that general parking is limited, which implies that demand for valet services may occasionally exceed valet parking space. If this happens, what are Hampton VAMC’s expectations when valet parking is full?

A.10 If drop off area is available use some of that space

Q.11 The solicitation states that valet services will have management control for vehicles entering the valet parking area, what does this mean?

A.11 Once in the valet lot control and responsibility is Valet Parking

Q.12 Will the valet staging area be designated solely for valet parking services and control?

A.12 Yes

Q.13 If not, who else is currently, or will be, using the valet staging area (e.g., VA contracted or volunteer Veteran transportation services)?

A.13 N/A

Q.14 If there are other valet staging area users, will they have designated lanes?

A.14 N/A

Q.15 If there are other valet staging area users, who is responsible for their control and what are the expectations for that control?

A.15 N/A

Q.16 If there are other users, will any lanes be dedicated solely for valet use?

A.16 N/A

Q.17 Are there any construction projects planned in any traffic areas or parking spaces currently being utilized (or planned to be utilized) for valet parking services, including the roads between the valet staging area and valet parking? If so, please provide detail.

A.17 No projects or construction are scheduled at this time

Q.18 How will Hampton VAMC address construction projects that impact valet service performance and /or staffing ?

A.18 No projects or construction are scheduled at this time. Advance notice will be given of any project or construction that might effect Valet Parking

Q.19 If Hampton VAMC requests valet parking services outside of contract valet services hours, days, or normal operational volumes, it would be fair and reasonable for the VA to pay the contractor for these additional services. Will VA pay contractor for delivery of these additional valet services outside of the contractor’s contractual monthly bill rate? If so, how will these payments for additional services be calculated?

A.19 N/A

Q.20 The solicitation requests that valet services employees undergo Special Agency Check (SAC). As valet employees only provide valet parking services for Hampton VAMC patients and visitors, and as such, will not require nor request any Personal Identification Information (PII), this requirement seems like an unnecessary effort and expense, as well as it is not consistent with other VAMC solicitations.

A.20 This is needed since the Hampton VAMC will issue PIV Flash Badges.

Q.21 The solicitation requests that contractor provide health examinations, please define Hampton VAMC’s expectation for this.

A.21 We do not require health examinations

Q.22 Can the contract provide a storage shed in addition to the valet booth for supplies such as uniforms, cones, tickets, office supplies, etc. We can locate this by the valet lot on the “church” grass.

A.22 Would depend on the size and would need to check with the grounds department.

Q.23What was the valve of the last Option year and last billed month?

A.23Value of the current contract is $819,242.00

Q.24 What is the VA procedure when the valet area is full?

A.24 Try and use the drop off area

Q.25 What time does the contractor stop taking vehicles for valet?

A.25 Operation hours are from 7:00 am to 5:00 pm

Q.26 Valet employees Background Check. Is the contractor required to conduct Background check or is the VA. At what point can the employee start work at the VA facilities?

A.26 The Government will conduct the background check. The employee can start work once clearance is received.

Q.27 What is the average number of overnight keys (Keys turned in after 5pm) to the hospital?

A.27 No number available. Has not been needed on a daily basis

Q.28 Is the contractor reimbursed for providing extra staff for special events that fall outside the operating hours or holidays? If no reimbursement, how many events were held last year and how many hours long were the events and requested extra staff?

A.28 N/A

Q.29 Who is responsible for lot maintenance? I.e. striping, paving, fixing potholes, snow removal, etc?

A.29 The VA is responsible

Q.30 Section B – Schedule of Services. “Pricing shall be submitted as requested in the Schedule of Services. Price schedule shall be separately attached.” Does this mean the price sheet does not go in Section B? Does Section B need to be a separate PDF?

A.30 Companies need to complete Section B – Schedule of Services

Q.31 Are each Section A –D to be separate PDF documents?

A.31 Yes

Q.32 May we provide a Past Performance Package?

A.32 Yes