36C24521Q0154.docx

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Attached to
J039--Planned Maintenance Elevators Federal contract opportunity
Solicitation number
36C24521Q0154
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5

About this file

This document outlines requirements for a planned maintenance contract for elevators at the Veterans Affairs Medical Center in Washington, DC. The contract scope includes weekly examinations, preventative maintenance, testing, corrective call back services, and 24/7 emergency response for 14 elevator units from six manufacturers. Response times for emergency calls and administrative hours calls are defined. Preventative maintenance and testing procedures incorporate industry standards and will be conducted according to approved checklists. Contractor qualifications, parts availability, downtime limitations, and performance monitoring are also specified. The base contract period is January 31, 2021 to January 30, 2022 with four optional annual extensions.

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36C24521Q0154

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24521Q0154 12-29-2020 Evelyn Walker 202-745-8000 01-11-2021 13:00

EST

Department of Veterans Affairs Network Contracting Office 5 (NCO 5) 1540 Spring Valley Dr.

Huntington

WV

25704 X 811310 $8 Million N/A X Washington DC VA Medical Center 50 Irving St NW Washington

DC

20422 Department of Veterans Affairs Network Contracting Office 5 (NCO 5) 1540 Spring Valley Drive Huntington

WV

25704

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp Invoice Setup Information 1-877-489-6135

See CONTINUATION Page This is an RFQ for elevator maintenance at the Washington DC VA Medical Center.

CS: Evelyn Walker, Evelyn.walker@va.gov Responses are due by 01/11/2021 at 13:00 EST.

See CONTINUATION Page X Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
SECTION C - CONTRACT CLAUSES18
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)18
C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)24
C.3 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)24
C.4 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018)26
C.5 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)26
C.6 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (NOV 2020)27
SECTION E - SOLICITATION PROVISIONS35
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUN 2020)35
E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)39
E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)42
E.4 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)42
E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (NOV 2020)43

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C245 Department of Veterans Affairs Network Contracting Office 5 (NCO 5)

1540 Spring Valley Dr.

Huntington WV 25704

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp Invoice Setup Information 1-877-489-6135 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

Page 1 of Page 1 of

1. GENERAL REQUIREMENTS OF CONTRACT SCOPE

Skilled elevator personnel directly employed and supervised by the same company that furnished and installed the elevator equipment and/or third-party vendors certified by the manufacturer to work on that manufacturer’s equipment shall perform maintenance service. The types of Equipment at the VA Medical Center Washington DC 20422 are OTIS, MATOT, Motion Controls, , THYSSEN-KRUP and SCHINDLER. Prior to execution of this contract the contractor is responsible for conducting a thorough examination of all elevator equipment including cars inside and out, machine rooms, hoist way equipment and pits. The purpose of the exam is to provide the contractor with first-hand knowledge of the current condition of the equipment and systems. Contractors failure to provide a thorough examination of the equipment does not relieve responsibility under this contract.

1.This service shall include, but not be limited to the following:
a.Weekly systematic examination of equipment;
b.Cleaning, lubricating, adjusting, repairing and replacing of all parts as necessary to keep the equipment in first-class condition and proper working order;

c. Furnishing all lubricant, cleaning materials and parts required.

d. Equalizing tension, shortening or renewing of hoisting ropes where necessary.

This includes hoisting ropes or other cables determined to need replacement during the semi-annual elevator inspection. Contractor shall provide a unit cost per elevator for hoisting rope renewal as separate bid item and a separate Purchase Order will be issued at that unit price for hoisting rope renewal for the life of this contact. All hoisting rope replacement work performed under this contract will be subject to all terms and conditions of this contract.

e. The performance standards set forth in the original specification including flight time, cycle time, and door times, shall be maintained at all times;

f. The operational system shall function, to the original standards specified, including any changes and/or adjustments required meeting varying conditions of hospital occupancy.

g.Assure smooth starting and stopping and accurate leveling at all times.
2.This maintenance service shall not include the performance of any work required as a result of improper use, accidents, or negligence for which the Contractor is not directly responsible. This contract will include contract line items to cover work performed as a result of improper use, accidents, negligence or abuse. The contractor must submit, as a separate line item a per hour labor rate at both straight time and overtime.
3.Provide 24-hour 7 day per week emergency callback service, which shall consist of promptly responding to calls within two hours for emergency service. Emergency callback service is defined between the hours of 4:30 PM and 8:00 AM Monday through Friday and 24 hours per day Saturday, Sunday and Federal Holidays should a shutdown or emergency trouble develop between regular examinations. Emergency Service call back response time Monday through Friday from 8:00 AM to 4:30 PM excluding Federal Holidays will be thirty minutes. Federal Holidays are: MLK Day, Presidents Day, Memorial Day, July 4th, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas, and New Years Day.
4.Service and emergency personnel shall report to the COR or his authorized representative upon arrival at the hospital and again upon completion of the required work. A copy of the work ticket containing a complete description of the work performed shall be given to the COR. All personnel shall check in at the Energy Control Center located in Building 104 upon arrival and again upon leaving the premises. If the COR is not available the service ticket may be left at the Control Center in Building 1
5.The Contractor shall maintain a website listing the date and time of all weekly examinations and all trouble calls. Each trouble call shall be fully described, including the nature of the call; necessary correction performed, and/or parts replaced. The website will allow authorized VA personnel access at any time remotely 24/7.

6. The contractor must provide Real time monitoring software for each unit to allow the contractor and VA staff to continuously monitor elevator equipment performance to facilitate troubleshooting and predicting operational problems in each unit and it’s associated equipment.

7. The Contractor shall obtain all necessary licenses and/or permits required to perform the work under this contract. All costs associated with obtaining necessary licenses and/or permits shall be Contractor’s responsibility.

2. CALLS FOR MAINTENANCE SERVICE

Contractor shall respond only to calls for service placed by the VA Engineering Service COR or designees

A list of names of these individuals will be submitted to the Contractor upon award of the contract. Calls received from anyone else should be relayed to the appropriate VA Engineering COR for investigation. If desired, a call-back verification procedure may be instituted such that the Contractor will call the Engineering contact office to confirm each service call back.

SIGNING IN AND OUT

The following office is the required contact office for the Contractor at all times:

OFFICE LOCATION PHONE

Chief of M&O Bldg. 6 BH119 202-745-8000-57698 Control Center (After normal hours) Bldg. 1 GE253 202-745-8000 ext. 5-8405 For each visit to the facility, the Contractor service representative must report to the appropriate office, both upon arrival and prior to departure, to sign "in" and "out" on response log. Response time will be determined by the first appearance of a service representative at the appropriate office in response to a particular call. Response log entries may be used in substantiating invoice validity.

3. INCLUDED WORK

Contract includes full maintenance for the equipment listed in the attached schedule of vertical transport systems, consisting of scheduled preventive maintenance (See Paragraph 5), periodic testing, corrective call back service for operational problems not successfully preempted by PM (See Paragraph 6), and 24-hour, 7-day per week emergency call back service, (See Paragraph 7).

Contractor will provide all resources required in performing these maintenance services and inspections, including parts, materials, lubricants, hydraulic fluids, cleaning fluids, equipment, tools, shipping, travel, and labor (with exception of emergency overtime charges specified elsewhere). Contractor is responsible to determine the nature and extent of any work required to restore equipment to satisfactory condition and operation. All maintenance on covered equipment shall be performed in accordance with manufacturer guidelines and/or the following industry standards, as applicable, whichever is more stringent:

ASME A17.1Safety Code for Elevators and Escalators, latest edition
ASME A 17.2Inspectors' Manual for Elevators and Escalators, latest edition
ASME A17.3Safety Code for Existing Elevators and Escalators, latest edition
NEITVertical Transportation Standards for Elevators, Escalators, and Dumbwaiters, latest edition
NFPA 70National Electric Code, latest edition

For any apparatus where such guidelines are not specifically called out, Contractor shall service aIl apparatus (as a minimum) to the common practice standards of the Industry for the equipment. Contractor shall submit to the VA for approval a PM, testing and maintenance check chart or checklist to the VA COR for each covered component or assembly. Covered equipment listed on the schedule encompass all system components and associated apparatus as normally supplied and required for operation by the manufacturers in the currently installed configuration, including integrity of connections to building utilities, excluding building utility supply lines up to the point of manufacturer provided hardware. Replacement of interior car lights and monthly cleaning of all elevator pits is included. Cleaning of interior of cars and exterior hoist way frames and doors, are excluded. The PM, maintenance and testing checklist shall be in accordance with all current ASME, NFPA and all other applicable standards.

Contract covers maintenance services required due to normal wear and tear by all parties. Disrepair caused by proven negligent misuse or vandalism is not covered, and in such instances Contractor shall service notice of such to the VA based upon the additional contract line items to cover parts and services that is offered as part of this contract. This work shall not be done unless specifically authorized as described in Paragraph 8.

Allowance will be made for unique instances of "operator error." If an equipment user has mistakenly reported an equipment operating problem for a maintenance problem, contractor will provide a written explanation of the reason why the equipment was not operating as desired, and detail. the proper method of operation to avoid repetition of the situation. Repeated instances of the problem by the same VA service (department, e.g., Nutrition & Food Service) on the same model equipment are not covered under this provision, and will be handled per Paragraph 8.

4. NORMAL WORK HOURS

Provide 24-hour 7 day per week emergency callback service, which shall consist of promptly responding to calls within two hours for emergency service. Emergency callback service is defined between the hours of 4:30 PM and 8:00 AM Monday through Friday and 24 hours per day Saturday, Sunday and Federal Holidays should a shutdown or emergency trouble develop between regular examinations. Emergency Service call back response time Monday through Friday from 8:00 AM to 4:30 PM excluding Federal Holidays will be one hour response by phone and four hour onsite response. Federal Holidays are: MLK Day, Presidents Day, Memorial Day, July 4th, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas, and New Years Day.

5. PREVENTIVE MAINTENANCE AND PERIODIC TESTING

For all covered traction type elevators and cart lifts, Contractor shall schedule and perform comprehensive PM consisting of weekly condition/performance inspections, and extended monthly service performed according to a monthly, quarterly, semi-annual, or annual schedule, as indicated by the applicable PM, testing and maintenance check charts and checklists approved by the VA. Contractor shall also provide weights and perform annual and five-year inspection tests as per ASME A 17.1 and A 17.2 Code, cooperating with a certified inspector contracted by VA to witness tests and record results. Attached vertical transport system schedule indicates systems due for testing during contract term.

For all covered hydraulic-type elevators. Contractor shall schedule and perform comprehensive PM consisting of bi-weekly condition/performance inspections, and extended monthly service performed according to a monthly, quarterly, semi-annual, or annual schedule, as indicated by the applicable PM, maintenance and testing check charts and checklists. Contractor shall also provide weights and perform annual and three-year inspection tests as per ASME A 17.1 and A 17.2 Code, cooperating with a certified inspector contracted by VA to witness tests and record results. Attached vertical transport system schedule indicates systems due for testing during contract term.

For all covered dumbwaiter systems, Contractor shall schedule and perform comprehensive PM consisting of bi-weekly condition/performance inspections, and extended monthly service performed according to a monthly, quarterly, semi-annual, or annual schedule. Contractor shall also provide weights and perform annual and five-year inspection tests as per ASME A 17.21 and A 17.2 Code, cooperating with a certified inspector contracted by VA to witness tests and record results. Attached vertical transport system schedule indicates systems due for testing during contract term. All check charts must be electronic and can be web based.

The contractor will submit to the VA for approval check charts and checklists indicating the frequency and schedule for applicable items, and the methods for performing this service. Contractor shall perform service in accordance with industry or manufacturer service recommendations as per Paragraph 3. The monthly PM check charts include an item for Contractor to certify the reliability of all life-safety critical components and shall be filled out and submitted upon completion of the monthly PM service.

The weekly or bi-weekly PM service, of one-hour minimum duration per unit, shall be conducted to find and correct any problems. Contractor shall immediately resolve deficiencies, including items designated for specific attention under monthly inspections. Contractor shall complete approved weekly/bi-weekly PM check charts and checklists to indicate whether specific key items were found to require maintenance and the nature of service performed. The check charts and checklists shall be turned in to the contact office when work has been completed for the day.

During all PM service, any specific device cleaning, lubrication, adjustment or part replacement which is performed shall be indicated on accompanying service reports.

PM visits shall be performed at times convenient to the VA, with weekly or bi-weekly PM being conducted according to a pre-arranged recurring schedule, to be specified or approved by the VA Engineering COR within two weeks after receipt of NOTICE TO PROCEED. Weekly/bi-weekly and monthly PM service shall include, but are not limited to:

1.Systematic examination of system condition/performance, which includes as a minimum riding in car to each floor (elevators) or transporting loads to various floors (cart lifts, dumbwaiters), checking audible/ visual indicators and system response to call buttons or switches at landing stations, inspecting machinery and mechanical spaces, inspecting all door safety interlocks and submitting findings and corrections in detailed service report and PM check chart.
2.Cleaning, lubricating, adjusting, and replacing of all parts as necessary to keep the equipment in full and proper working order, and to keep all parts and apparatus within manufacturer accepted tolerance specifications.
3.Equalizing tensions, shortening or renewing of hoisting ropes where necessary.
4.Keeping equipment adjusted to original or currently specified performance standards at all times, including flight times, cycle time and door times.
5.Assuring continuously smooth starting and stopping, accurate leveling, and freedom from performance deterioration perceptible to occupants, such as shaking, hesitation, vibrations, rattles or squeaks.
6.Keeping machinery and mechanical spaces clean and free of rubbish.
7.Scheduled service includes, but is not limited to, items on approved PM check charts and checklists.

8. As part of this contract the contractor will install electronic troubleshooting software that sends out alerts to contractor staff of impending maintenance issues. These electronic alerts will help the staff in determining frequencies of PM, maintenance and testing and help contract staff in quickly recognizing and rectifying problems.

9. Contractor will also coordinate and assist with VA Fire Alarm contract staff in performing any related annual fire alarm testing for each elevator.(time allotted 16 hours per year)

10. Contractor will also coordinate and assist with 3rd party Elevator inspector in performing any annual, semiannual and five (5) year inspections for each elevator.

Annual inspections-8 hours Semi Annual inspections -8 hours 5 year test-40 hours

Contractors failure to schedule and perform a PM within the specified time interval shall be considered non-compliance with terms of contract, and VA will deduct proportionately from payments for services missed. Criticality of this equipment requires that continued such failure will necessitate holding Contractor in default and the VA obtaining suitable service via separate means.

Where specific maintenance procedures or guidelines are given by the VA, Contractor will perform in accordance with these guidelines in addition to industry guidelines described in Paragraph 3, INCLUDED WORK. If a specific procedure is not given by the VA, the manufacturer's recommended PM procedure, as described in their service manual, will be followed.

6. CORRECTIVE MAINTENANCE CALL BACK SERVICE.

Contractor shall provide, at no additional cost, corrective maintenance call back service for malfunctions during VA administrative hours, not successfully preempted by PM service. A Contractor representative shall report to the Engineering contact office prepared with sufficient material and labor resources to complete repairs, within two hours (outside of normal hours) of notice by VA of a performance problem with covered equipment and within thirty minutes of notice during VA Administrative Hours. VA may choose to specify a later, more convenient time for beginning the work, and the Contractor will report at the designated date and time. It is highly recommended that the successful bidder leave a contract employee on station at all times during normal working hours due to the large number of machines included in this scope and because of the extremely high use rate experienced by each machine.

Contractor shall proceed without unreasonable delay to troubleshoot and correct reported problems, while minimizing time equipment is out of service. Contractor shall provide detailed explanation and documentation for any problems which cannot be resolved the day work is begun.

When any malfunction is reported far a covered system while contractor representative is on site for any other service, Contractor shall investigate prior to departing site, restoring operation as soon as necessary materials and equipment are available.

7. EMERGENCY CALL BACK

Contractor shall respond to emergency service calls twenty-four hours per day, seven days per week, including federal holidays, within two hours of notice. When the immediate safety of equipment or persons in and about the vertical transport system is potentially jeopardized by system malfunction, Contractor shall respond as soon as possible, but within two hours, without additional charge. Such service shall be limited to safely removing persons trapped in stalled cars, and minor adjustments and repairs necessary to alleviate the perilous conditions. It would also include the continued operation of units considered critical to MEDVAMC operations. When emergency service does not rectify all problems, Contractor shall return to the VA by 7:00 a.m. the following work day to restore proper operation.

For all such after-hours service, Contractor shall provide a pre-determined rate for overtime maintenance service and Contractor will be paid via parts and service allotment purchase order for overtime charges, as described in Paragraph 8, OTHER WORK.

8. OTHER WORK

Maintenance problems discovered on equipment covered by this contract which the Contractor believes exceed the scope of contract provisions, must not be worked on without concurrence and specific authorization from the Engineering COR to perform repairs. The Contractor must immediately notify the Engineering COR of any equipment or environmental conditions which impair or jeopardize the functioning of the equipment.

In any case, the VA must be explicitly notified in advance that additional charges will be incurred, prior to beginning such work. In such instances that the VA agrees the work is not within the scope of the contract, and the VA desires the Contractor to perform repairs. Any service required which the Contractor believes to be in excess of the contract provisions and require additional payment (e.g., work beyond normal work hours) must not be performed without prior authorization from the Engineering COR or the labor and parts rider order to pay for the additional service if desired by the VA.

In addition to covered services, Contractor shall provide equally responsive, competent service for additional work on covered equipment when requested by the VA, during regular business hours or afterhours, or other method at a pre-determined cost if unrelated to maintenance requirements of the contract. (See Paragraph 17, WARRANTY)

9. VERIFICATION AND SERVICE REPORT

Contractor shall observe check-in/out procedures as described in Paragraph 2, SIGNING IN AND OUT, so that VA will be aware of the Contractor's presence at the facility at all times. Upon each departure, Contractor will serve notice of disposition of work to the Engineering contact office. When a particular repair problem has been resolved, Contractor shall provide a complete service report containing the following information: contract purchase order number; date service initiated; date completed; equipment make and unique identification number/code; original complaint; problems found; parts/quantities installed; and signatures of Contractor representative and an Engineering contact office employee. All work performed on emergency call back shall also be included in weekly or monthly service reports.

Equipment conditions must routinely be found to be consistent with Contractor service reports, when inspected by VA personnel or independent qualified inspectors, to constitute compliance with this provision. VA shall be allowed the opportunity to have a designated VA employee or competent inspector observe all work performed in fulfillment of the contract. Contractor shall cooperate with certified elevator inspector contracted by VA to witness and record safety and load-test performance for semi- annual, annual, and five-year testing. Contractor must turn in to Engineering contact office all defective parts removed from equipment for replacement. All parts remain the property of the VA. No parts or equipment shall be removed from VA premises without following VA property-pass procedure. Understandably, some parts may be subject to an exchange procedure by the part supplier; Contractor will notify the VA in such instances that the part is normally exchanged, and shall provide VA copies of validating documentation of the policy from part supplier when requested by the VA.

Contractor will be required to submit forms or electronic documentation as listed below in providing maintenance.

A.Maintenance History Form - Form used by the mechanic after each scheduled exam to record the work that was accomplished.
B.Weekly Planner Form - Form will be used to plan the required maintenance procedures for the next scheduled exam. The required maintenance procedures will be determined based on the elevator usage and callback history so as to schedule maintenance procedures on elevators where the most benefit will be derived.
D.Computerized Callback Report - Report to be generated monthly that will include all callbacks (shutdown or malfunctions) generated the prior day and will include the following information: Elevator status, cause of malfunction, repair completed by equipment area, time the call was placed, time the mechanic arrived, time the elevator was repaired, the date, the elevator designation, the person who placed the call and the mechanic who accepted the call.
E.Flag Report - This report will list all elevators with 3 or more callbacks in the previous month. This information combined with the elevator Usage Meter count will be utilized to schedule maintenance tasks. The Flag Report will separate the callbacks by equipment area (e.g.: controller, door, generator, etc.).
F.Maintenance Procedure Manual(s) - The manuals will describe the standard work process for each maintenance procedure. These manuals will describe the complete maintenance procedure and must be followed if the task is to be counted as "complete" in the Weekly Planner and Maintenance History forms.

The forms or electronic media described herein will be available for owner review at any time, but remain the property of the elevator contractor. Copies of the above shall be submitted with contractor's bid.

10. COORDINATION WITH EQUIPMENT USERS

Once on site, Contractor representatives are required to coordinate performance of work with the equipment users, through the Engineering COR as necessary. Depending upon situation, Contractor may be directed to notify "area supervisor" of his presence as well as of possible disruptions which may affect their operations. At all times, Contractor representatives shall respond to inquiries from VA personnel regarding any operational aspect of the work they are performing, or shall direct that party to the Engineering COR. If requested, Contractor may be required to notify area supervisor of repair status prior to leaving the area for the day. Small occasional delays (up to one hour per occasion) in Contractor's progress due to coordination with equipment users are considered a normal part of work, but VA will make every effort to eliminate delays in work progress.

11. DOWNTIME LIMITATIONS (SECTION 11 )

Contractor shall provide service which limits both "full downtime" and partial downtime" which require corrective maintenance, as this reflects sufficiency of preventive maintenance and repairs performed, parts stock for covered equipment, allocated manpower and equipment resources and responsiveness. Full downtime is defined as loss of essential equipment functionality, such as inability of an elevator to be accessed on a specific floor, while partial downtime refers to all other malfunctions requiring corrective maintenance call back service, such as door-detector outages or call button failure. Downtime shall be limited according to both time of lost functionality and the number of downtime incidents experienced. The VA will determine applicability of. downtime criteria for each corrective maintenance call back incident. Downtime limitation criteria does not include scheduled outages for preventive maintenance service. Downtime is measured in workdays (8.5-hr. work periods between 8:00 a.m. - 4:30 p.m.) elapsed from the time Contractor is notified of an equipment malfunction until the time the problem is fully corrected. Downtime shall be limited per the following criteria:

A.No three units shall average greater than 2 workdays of full downtime in a thirty- calendar day period. (Avg. workdays = {Three units totaled down hrs.}/3/{8.5 hrs/workday}).
B.Shall not exceed more than four incidents of full downtime in any thirty-calendar-day.
C.Shall not exceed more than six incidents of full and partial downtime combined in any thirty-calendar-day period.

Example Scenario: During a thirty-day period, the total corrective maintenance response for all twenty-twenty two systems consists of 4 (b) different units having full breakdowns which are each corrected eight hours after the time of notification, and another individual unit which breaks down four (4) times, totaling twenty-four hours of full downtime, and there are three (3) different calls for faulty hall call buttons (partial downtime).

Instances in which a needed part is not readily available from manufacturer will be subject only to a three workday downtime assignment (8.5 hrs.) provided parts are installed as soon as received. For any repair pending part shipment, Contractor shall arrange overnight delivery service as soon as available, and submit documentation of the purchase and shipment to VA upon completion. Individual instances of extended downtime will be reviewed for reasonableness of response and must exhibit every attempt by the Contractor to expedite resolution of protracted problems.

Major service such as replacement of generators or drive, hoist rope replacement or other major work shall not exceed more than two weeks once the Notice to Proceed is received from the Contracting Officer

If the Contractor fails to comply with downtime limitation criteria, VA will serve notice to the Contractor that performance requires improvement, and the computation period will be restarted from the date of notice. A second failure to meet these criteria during one fiscal year period may result in the VA holding the contractor in default.

Should the same or similar problem recur three times on a particular device during course of contract period despite attempted corrections, the Contractor shall ensure that the cause of the problem has been identified and completely corrected so that the problem will not recur. Any fourth such occurrence will serve as possible grounds for default depending upon evaluation by the VA, and the VA may choose to have a third-party vendor rectify problem, for which Contractor will be charged. Each necessary, repeated call back shall be counted as an individual downtime incident.

Each individual malfunction reported shall be construed as a separate maintenance call back for computation purposes. Items which Contractor finds and corrects during PM visits without VA notification are not counted in these computations. Scheduled equipment outages necessary to complete PM work are not counted in these computations; however, Contractor shall make all possible efforts to limit PM downtime, and VA shall be given advance estimate of downtime duration. A Contractor representative shall remain on site while equipment is down for PM.

Systems will be inspected semi-annually by a VA-contracted, certified elevator inspector who will report on the level of performance and maintenance of elevators. Maintenance items must receive satisfactory report as per VA Forms 10-6166, "Report of Inspection of Elevators," and 10-6167, "Report of Test of Elevator Governor and Safety Devices". The Contractor shall correct all cited inspection deficiencies which are included in the contract specifications within the response time and downtime limitations of this contract. The Contractor shall provide cost proposals in accordance with Paragraph 8 for correction of any items cited which are not included in the contract when requested by the VA.

12. PARTS AVAILABILITY

1. Contractor shall have a comprehensive inventory of parts and components for all equipment covered under contract immediately available for necessary repairs in order to limit equipment downtime. A minimum of the following replacement small components, in quantities sufficient to immediately resolve typical device failures for each unit covered, are to be stored on-site in new lockers provided by the Contractor in elevator mechanical rooms: eye rays, switch contacts; switch bushings; conductors or leads; motor brushes; guide-shoe gibs and rollers; roller guides; safety edges; push-button or car-operating device contacts; coils and door interlocks; complete switch assemblies; fuses and lamps; relays; coils; resistors; capacitors; printed circuit boards; solid state components; gland packing, thrust bearings; locks; motors; lubricants; wiping cloths; and non-toxic cleaning compound with high flash points. Only new standard parts (manufactured by the maker of the equipment or equal.

Contractor shall also serve as reliable part supplier to the VA for covered equipment should VA request to purchase, where installation is not provided by Contractor as part of agreement, subject to downtime provisions as outlined in Paragraph 11, "Downtime Limitations." The VA may require that parts requiring shipment, be delivered to the VA, who will notify Contractor to proceed once received.

13. QUALIFICATIONS

Bids shall be considered only from bidders who are established in the work required and who are financially responsible and able to show, upon request and prior to award, evidence of their reliability, ability, and experience, by furnishing:

A. A list of personnel who will perform under the contract, training received on covered equipment, and the length and type of experience of such personnel. Personnel performing service under this contract shall have a minimum of five (5) years’ experience at the journeymen level in the industry and received training by the equipment manufacturer or an accredited elevator service school on maintenance of the same or equivalent equipment

B.The names and addresses of at least three other firms or government agencies for which prior services on covered equipment under this contract were rendered by the bidder. Bidders must, upon request, show evidence of adequate facilities, electronic diagnostic equipment and parts availability to render prompt and satisfactory service in the volume called for under this contract; and
C.Documentation of possession of applicable registration, certification, licenses or permits necessary to lawfully carry out the requirements of the contract.
14.INSPECTION OF THE PREMISES
Bidders are encouraged to inspect the premises prior to submitting bids in order to be fully aware of the scope of the services required.Failure to do so will not relieve the successful bidder from performing in accordance with the strict intent and meaning of the specifications at no additional cost to VA.An appointment can be arranged by contacting the VA Contracting Officer.

15. WARRANTY

The Contractor shall warrant satisfactory equipment condition for repair and maintenance work outside the contract for a period of ninety (90) days immediately following completion of such work.

The Contractor shall warrant satisfactory equipment condition for covered systems for a period of ninety (90) days immediately following the contract expiration date.

Warranty service shall be limited to correcting items discovered to be in poor condition due to insufficient upkeep or failure to replace worn parts during the contract period. The Contractor shall correct these deficiencies upon notification by the Contracting Officer. This warranty shall remain valid while other parties perform service on the overall systems in question, provided the individual items requiring warranty service have not been obviously subjected to unnecessary, detrimental treatment by parties other than the Contractor (qualified service performed which is reasonable and necessary to uncover the deficiency shall not void warranty obligations of the Contractor). When directed to correct any such deficiency, the Contractor shall complete the required repairs with the same responsiveness stipulated in Paragraph 3, "Included Work." Each repair performed in satisfying this warranty clause shall include a ninety-day extension of this warranty for the subject item, from the completion date of the related warranty work, as well.

16 Service timeline: This contract will be a base year 01/31/2021-01/30/2022 with four option years.

VAMC DC VERTICAL TRANSPORT SYSTEMS

UNIT
TYPE
LOCATION
MANUFACTURER
P-1
Cable
BUILDING 1 A Section
Motion Controls
P-2
Cable
BUILDING 1 A Section
Motion Controls
P-3
Cable
BUILDING 1 A Section
Motion Controls
P-4
Cable
BUILDING 1 A Section
Motion Controls
P-5
Cable
BUILDING 1 A Section
Motion Controls
P-6
Cable
BUILDING 1 A Section
Motion Controls
P-7
Cable
BUILDING 1 A Section
Motion Controls
P-8
Cable
BUILDING 1 B Section
Otis
P-9
Hydraulic
BUILDING 6 K Section
Motion Controls
P-10
Hydraulic
BUILDING 1 A Section
Southeastern
P-11
Hydraulic
BUILDING 6 K Section
Motion Controls
P-12
Cable
BUILDING 1 E Section
Motion Controls
P-13
Hydraulic
Research Build #4
Motion Controls
P-14
Cable
Motion Controls
Motion Controls
4C Elev.
Cable
4C Patient Ward
EC
4th Floor Auditorium
Cable
Building 1 A Section
Severna
Fisher house
Cable
Fisher house
THYSSEN-KRUP
Garage #1
Cable
Patient Parking Garage
SCHINDLER
Garage #2
Cable
Patient Parking Garage
SCHINDLER
Admin Building
Cable
Admin Building
SCHINDLER

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt…

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