36C24419Q0820-002.docx

36C24419Q0820

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

642-19-2-038-0238 36C24419Q0820 -2019 Peter Cuoco , peter.cuoco@va.gov 215-823-5800 X.6469 07- 2-2019

:30 PM

36C642 Department of Veterans Affairs Network Contracting Office 4 100 S. Independence Mall West Philadelphia PA 19106 X X 339116 500 Employees X N/A X 36C642 Department of Veterans Affairs Philadelphia VA Medical Center 3900 Woodland Ave.

Philadelphia PA 19104 36C Department of Veterans Affairs Network Contracting Office 4

Austin Payment Center

PO Box 149971 Austin TX 78714-9971

(877) 353-9791

(512) 460-5429 See CONTINUATION Page The Contractor shall provide a quote for dental lab support services to the Philadelphia VA Medical Center.

Period of performance (POP) - 5 Year period IDIQ 5 Years from date of award.

See CONTINUATION Page X X X Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C244 Peter Cuoco

Network Contracting Office 4

100 S. Independence Mall West Philadelphia PA 19106

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Austin Payment Center Department of Veterans Affairs

PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 STATEMENT OF WORK – DENTAL LAB SERVICES

The Department of Veterans Affairs in Philadelphia, Pennsylvania requires a contract for dental services for patients at the Philadelphia VA Medical Center (PhilVAMC), which is located at 3900 Woodland Ave. Philadelphia, PA 19104. The Contractor shall provide all labor, supervision and all other resources required to deliver dental lab services to include work by qualified dental lab personnel, materials, repairs, and finished products, for and pertaining to the items listed in the schedule, in accordance with the contract documents. The contracted dental lab will fulfill the standards set by our current responsiveness to the Veterans of the Philadelphia VAMC population as determined by current standards of customer satisfaction or established wait times for dental products. The contractor must be capable of meeting and maintaining the Turn-Around Times (TAT) stated in the solicitation.

The Philadelphia VAMC intends to award a five-year contract.

OBJECTIVES: An overview of this SOW will include goals and objectives. The Philadelphia VAMC has a need to continuously utilize dental lab services for Veterans requiring special dental lab work.

1. The dental laboratory services that are needed include, but not limited to:

· Fabrication of porcelain fused to metal crowns and fixed partial dentures

· Fabrication of custom trays, wax rims and processing of complete dentures

· Fabrication of Full gold crowns and fixed partial dentures

· Implant supported crowns and fixed partial dentures

· Abutments

· Resin‐bonded bridges

· Removable partial denture frameworks

· Diagnostic wax‐ups for crown and bridge (C&B) cases

· Custom provisional C&B prostheses

· All‐ceramic C&B prostheses

· Implant connecting bars (precious metal/titanium)

· C&B metal/titanium/zirconium substructures

· Application of veneering porcelain to existing/VAMC submitted metal or ceramic C&B

· copings and fixed partial denture (FPD) substructures.

The Contractor shall provide sufficient management to ensure that the work specified in this contract is performed efficiently, accurately, on time, and in compliance with the terms and conditions of the contract. The Government reserves the right to add additional dental products and/or services, within the scope of the original contract, via a dually signed modification.

SCOPE, TASKS, OR REQUIREMENTS:

The general scope of work the contractor will be performing is to provide off-site dental lab services to the Philadelphia VAMC by trained Certified Dental Laboratory Technicians.

All standards should be in agreement with the VA Central Dental Laboratory case requirements.

SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES:

The following specifications will be provided on finished denture units:

1. Master Casts:

· Base is 10mm thick at the thinnest portion of cast.

· 3mm wide land area throughout the circumference of the cast.

· Sulcular depth 3mm on buccal, to follow the contour of the buccal vestibule.

· Sulcular depth 3mm on lingual to follow the contour of the vestibule.

· Free of bubbles and defects.

· All anatomic areas of impression included on cast.

· Tongue area, flat across the arch.

· Base is parallel to the plane of occlusion or residual ridge.

2. Impression trays:

· Rigid and fabricated from the appropriate material.

· Covers all indicated anatomy.

· Handles do not interfere with border molding movements, formed as prescribed, so as not to displace facial musculature.

· Impression material retentive features included in the tray as prescribed.

3. Record Base

· Is well adapted to the residual ridge.

· Covers all indicated anatomy.

· Is extended to the land area.

· Is adequately think for rigidity.

· Is smooth and free of sharp area.

4. Occlusion Rim, Maxillary

· Is fabricated from the prescribed baseplate wax.

· Is 10 mm wide in the posterior section.

· The posterior sections are placed over the crest of the residual ridges.

· Is straight from the buccal aspect of the record base border to the buccal aspect of the occlusion rim.

· Taper in width to 3mm in the anterior section.

· Anterior section angles 5 degrees anteriorly from the horizontal.

· Anterior is 22mm long from the extent of the labial flange.

· All wax is smooth, without voids.

· Adheres well to the record base.

· The occlusal plane is flat, generally parallel to the residual ridge.

5. Occlusion Rim, Mandibular

· Is fabricated from the prescribed baseplate wax.

· Is 10mm wide in the posterior section.

· The posterior sections are placed over the crest of the residual ridges.

· The posterior sections stop at the beginning of the upward incline of the residual ridges.

· Is straight from the buccal aspect of the record base border to the buccal aspect of the occlusion rim.

· Tapers in width to 3mm in the anterior section.

· Anterior section angles 5 degrees anteriorly from the horizontal.

· Anterior is 18mm long from the extent of the labial flange.

· Posterior extends to the top of the retro-molar pad.

· All wax is smooth, without voids.

· Adheres well to the record base.

· The denture teeth will be supplied by the lab, after given shade and molded.

· The midline of the arranged teeth matches the marked midline of the occlusion rims.

· The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim.

· The occlusal scheme by default is to a Class I occlusion with a balanced set-up, unless otherwise specified.

· The inter-dental wax fills the embrasures up to the contact points.

· Adequate inter-dental wax fills the embrasures to allow for finishing of the acrylic resin.

· A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone.

· The palatal area is 2m thick.

· A 1mm band of wax is palatal to the posterior teeth to allow for finishing of the acrylic resin.

· Wax does not overlap onto the beginning/palatal of the ridge-lap area of the anterior teeth.

· The opposing occlusion contacts into proper interdigitation at the established vertical dimension of the occlusion.

6. Wax Trial Dentures, Mandibular

· The denture teeth will be supplied by the lab, after given the shade and mould.

· The midline of the arranged teeth matches the marked midline of the occlusion rims

· The facial surfaces of the anterior teeth are placed in the same plane as the

· The facial surfaces of the anterior teeth are placed in the same plane as the contoured facial surface of the occlusion rims.

· The incisal edges of the anterior teeth are placed to develop the horizontal and vertical overlap necessary for the individual clinical requirements

· The occlusal plane of the mandibular posterior teeth is at the appropriately indicated superior aspect of the pear shaped pad.

· The central groove line of the mandibular posterior teeth is placed over the crest of the residual ridge.

· The number and size of posterior teeth are in harmony with space available from the distal of canine to the beginning of the ascending ramus.

· The inter‐dental wax fills the embrasures up to the contact points.

· Adequate inter‐dental wax fills the embrasures to allow for finishing of the acrylic resin.

· A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone.

· A 1mm band of wax is lingual to the posterior teeth to allow for finishing of the acrylic resin.

· Wax does not overlap onto the beginning/lingual of the ridge‐lap of the anterior teeth.

· The buccal shelf area is concave, of adequate thickness.

7. Processed and Polished Prosthesis

· The acrylic resin free of pits, fissures, and porosity.

· The acrylic resin is polished on all non‐tissue bearing areas.

· The denture borders are anatomically complete.

· No evidence of flash remains on the denture borders.

· The denture bases remain adequately thick for rigidity.

· Remount Casts (if required)

· The denture borders are well supported around the buccal periphery.

· Base is 10mm thick at the thinnest portion of the cast.

· 4rnm wide land area throughout the circumference of the cast.

Removable Partial Dentures

1. Custom Impression Trays

· Rigid and fabricated from the appropriate material.

· Covers all indicated anatomy.

· Handles do not interfere with border molding movements, formed as prescribed.

· Impression material retentive features included in the tray as prescribed.

2. Rests

· Follow the dimensions and location of the design.

· Fill the prepared rest seats completely.

· Are minimally 1.5mm thick.

· Are no greater in contour than the original marginal ridge/buccal cusp ridge/fossae area.

3. Minor Connector

· Follow the dimensions and location of the design.

· Are broad and fan shaped at the junction with the major connecter.

· Are minimally 1.5mm thick.

· Crosses the gingival margin at 90 degrees.

4. Proximal Plates

· Follow the dimensions and location of the design.

· Are thinned and tapered only at the marginal ridge areas, when no rest is present.

5. Major Connectors

· Follow the dimensions and location of the design.

· Have definitive external finish lines.

· Have definitive internal finish lines.

6. Denture Base Retention

· Follow the dimensions and location of the design.

· Show a broad connection to the major connector.

· Are not extended more than 2mm buccal to the crest of the residual ridge.

· Contains a tissue-stop that contacts the residual ridge of the master cast.

7. Retainers, Indirect

· Follow the dimensions and location of the design.

· Are broad and fans shaped at the junction with the major connector.

· Are minimally 1.5mm thick.

· Crosses the gingival margin at 90 degrees.

8. Retainers, Direct

· Follow the dimensions and location of the design.

· Are uniformly tapered too the retentive tip.

· Are minimally 1.5mm wide.

9. Wax Trial Removable Partial Dentures, Maxillary

· The midline of the arranged teeth matches the marked midline of the occlusion rim.

· The facial surfaces of the anterior teeth are placed in the same plane as the contoured facial surface of the occlusion rims.

· The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim.

· The inter‐dental wax fills the embrasures up to the contact points.

· Adequate inter‐dental wax fills the embrasures to allow for finishing of the acrylic.

· A 4mm band of simulated attached gingiva is present to simulate buccal bone.

· A 1mm band of wax is palatal to the posterior teeth to allow for finishing of the acrylic resin.

· Wax does not overlap onto the beginning/palatal of the ridge‐lap area of the

· anterior teeth.

· The opposing occlusion contacts into proper interdigitation at the established vertical dimension of occlusion.

10. Wax Trial Removable Partial Dentures

· The midline of the teeth matches the marked midline of the occlusion rims.

· The facial surfaces of the teeth are placed in the same plane as the contoured facial surfaces of the occlusion rims.

· The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim.

· The occlusal plane of the mandibular posterior teeth is at the appropriately indicated superior aspect of the pear-shaped pad.

· The central groove line of the mandibular posterior teeth is placed over the crest of the residual ridge.

· The number and size of posterior teeth is in harmony with space available from the distal of the canine to the beginning of the ascending ramus.

· The inter‐dental wax fills the embrasures up to the contact points.

· Adequate inter‐dental wax fills the embrasures to allow for finishing of the acrylic resin.

· A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone.

· A 1mm band of wax is lingual to the posterior teeth to allow for finishing of the acrylic resin.

· Wax does not overlap onto the beginning of the ridge‐lap area of the anterior teeth.

· The buccal shelf area is concave, of adequate thickness.

11. Processed and Polished Prosthesis

· The acrylic resin is free of pits, fissures, and porosity.

· A smooth junction exists between the acrylic resin and external finish lines.

· The acrylic resin is polished an all non-tissue bearing areas.

· The denture borders are anatomically complete.

· No evidence of flash remains on the denture borders.

· The denture bases remain adequately thick for rigidity.

Fixed Partial Dentures (FPD)/Crown

1. Custom Trays

· Indicated relief has been well adapted.

· Is well adapted to the teeth and residual ridge Covers all indicated anatomy.

· Completely fills the vestibule Is extended to the beginning of the land area when indicated.

· Is adequate for rigidity.

· Is smooth and free of sharp areas.

2. Working Casts/Dies

· All necessary anatomic landmarks are included.

· Dies are stable, retentive, and do not rotate.

· No bubbles or defects present in the cast.

· Dies are properly trimmed, retaining as much root structure as possible.

· Die spacer is applied to prepared surfaces leaving 1 mm free at margin.

· All dies are numbered.

3. Cut-Back Design for Veneer Application

· Coping/wax crown cut‐back design allows for a uniform 2mm thickness of veneer.

· Proximal cut‐back design allows for marginal ridge veneer support.

· Rigid connector size is maximized, within the constraints, for periodontal health and esthetics.

· A uniform transition exists between metal and veneer material.

4. Veneer Application

· Axial contours are within normal limits for the particular tooth and/or arch form.

· Applied veneer shade matches the requested shade per shade guide submitted or universal (Vita, Trubyte, Ivoclar, etc.) system.

5. Finish/Polish of FPD/Crown

· Axial contours are within normal limits for the particular tooth and/or arch form.

· A uniform transition exists between metal and veneer material.

· No unsupported veneer material remains on the allow substructure.

· All margins are closed on the die.

· The established vertical dimension of occlusion is maintained when the FPD/crown is articulated.

· The veneer material is appropriately finished (glazed, polished, etc.).

· The substructure metal is highly polished.

6. Surveyed Crowns for Removable Partial Denture Abutments

· All aspects of FPD/Crown fabrication are employed.

· Posterior occlusal rests:

i. are ½ the width of the buccal‐lingual cusp tip width.

ii. are spoon‐shaped, deepest toward the center of the tooth.

iii. form an acute angle with the guide at the most axial point.

iv. re‐establish original marginal ridge contours.

v. maintain occlusal contours.

· Cingulum rests:

i. Are placed in the gingival ½ of the crown to avoid occlusal interferences.

ii. Provide a positive stop for the removable partial denture.

7. Guide Planes

· Include a 1mm wide band of surface parallel to the established path of withdrawal from the facial line-angle to the lingual/palatal line-angle.

· Relief provided at the gingival 1/3 of the axial surface.

8. Survey lines, circumferential direct retainers

· Begin in the gingival one-third of the abutment adjacent to the rest.

· End in the occlusal 1/3 of the abutment to establish the desired undercut.

· Allow for the terminal one-third of the retainer to be placed into the undercut.

9. Survey lines, bar direct retainers

· A “U” shaped survey line established the desired undercut.

Implant supported Crowns and fixed partial dentures.

1. Laboratory able to provide at cost any necessary components, including:

· Lab analogs.

· Lab screws.

· Temporary or permanent abutments.

· UCLA style abutments.

2. Laboratory to follow Rx indicating cemented or screw retained prosthesis fabrication.

· Screw retained prosthesis will have a mental chimney screw hole.

· Cemented prosthesis to follow Rx for either milled custom abutment fabrication or utilization of standard abutment, as indicated.

3. Occlusal contacts for implant supported prosthesis will be “light” by default, unless Rx indicates otherwise.

A contractor representative will be assigned to the Philadelphia VA Dental Clinic account and will be available by phone during PhilVAMC Dental Clinic normal business hours and if the line is busy a return call will occur within 30 minutes of receiving a voice mail from the PhilVAMC agent.

Any items that are found to be non-compliant will be redone at no additional cost to the government.

QUALITY OF WORK:

Communication back and forth between the Philadelphia VAMC and the vendor is important to maintain and coordinate the quality assurance aspects of this contract.

1. Philadelphia VA Medical Center is a Joint Commission Accredited Facility. Therefore the Contractor must meet and maintain Joint Accreditation Standards for the duration of the contract. Additionally, the Contractor must follow all office of the Inspector General(OIG) and Center for Disease Control Standards(CDC).

2. The contractor will comply with the Dental lab contract performance measures listed in Attachment A, Contractor Performance Report. Failure to routinely meet the standards may be cause to pursue Termination for Default in accordance with federal acquisition regulations.

3. Remakes: If it is found that any laboratory item is not compliant with the prescription, the contractor shall remake the item at no additional cost.

4. The Contracting Officer Representative (COR) will notify the vendor in writing on a monthly basis of any issues concerning quality complaints of dental laboratory items providing detailed information for the vendor to correct identified discrepancies.

DELIVERY SCHEDULE:

Contractor shall provide delivery of products ordered through the Philadelphia VAMC Dental Clinic, according to the schedule for each component as described herein. To ensure continued compliance with customer service standards, the following turn-around time schedule must be adhered to:

· The dental lab courier service will provide at least one and/or two pickups/deliveries per day as needed by Philadelphia VAMC Monday through Friday between the hours of 8:00 AM to 4:30 PM. Courier personnel will be required to transport dental lab work to and from the Philadelphia VAMC via a protected box/bag/container. Contents of the item being transported will only contain the patient’s last name. Courier personnel will be required to sign in/out upon arriving at the Philadelphia VAMC dental clinic. Commercial carriers such as UPS, Fed EX, USPS are unacceptable substitutes for contractor provided couriers. The government reserves the right to inspect items brought by courier before acceptance.

· Basic denture repairs involving acrylic only or reattaching loose existing denture tooth shall be processed with a TAT of 24 hours, unless mutually agreed upon by the Philadelphia VAMC Dental Clinic. In addition, in cases of emergent need, same day repair can be accomplished as long as it is received at the Philadelphia VAMC by 9:00 a.m.

· Other repairs such as adding multiple teeth or clasps shall be completed with a TAT of 48 hours, unless mutually agreed upon by the Philadelphia VAMC Dental Clinic and the vendor.

· New denture set up for “try in” TAT of no more than five (5) business days.

· Re-line dentures must be completed with a TAT of 24 hours. In cases of emergent need, if patient has the reline impression at 8:00 a. m., it could be returned the same day at 3:00 p.m.

· Custom trays delivered within a TAT of three (3) business days.

· Bite blocks delivered within a TAT of three (3) business days.

· Process finished dentures after “try in” within a TAT of five (5) business days.

· Crown and bridge cases delivered within a TAT of ten (10) business days. If the crown is being made to retrofit a partial denture with an existing clasp and rest, it is the Philadelphia VAMC Dental Clinic practice to allow the denture to remain with the patient until the appliance is made and ready to install. The Philadelphia VAMC typically does not make the patients go without their partial for more than seven (7) days.

· Contingency Plan: Because continuity of care is an essential part of the Philadelphia VAMC’s medical services, the contractor shall have a contingency plan in place to be utilized in the event equipment or supplies are unavailable for scheduled dental work in accordance with the terms and conditions of the resulting contract.

ORDERING REQUIREMENTS:

· Task orders against this contract will be placed in accordance with this section. All task orders place incorporate all terms and conditions of the contract.

· Task orders will be placed by ordering officials designated by the Contracting Officer. Ordering officials will be from the Philadelphia VA Medical Center. The ordering facility will issue a prescription to a contractor, prescriptions constitute binding orders under this contract.

SHIPPING AND DELIVERY REQUIREMENTS:

1. All orders sent to contractors will include the following information:

· Date and Number of order.

· Name and Address of the VAMC.

· Contract number; contract line item number and, if applicable, the order number.

· For supplies and services, description and quantity as per prescription.

· Place of delivery or performance (including cosignee).

· Accounting and Appropriation data.

· A copy of the manifest listing all of the cases being shipped will also be included.

2. Pick up and Shipping locations:

· Pick up: Philadelphia VA Medical Center Dental Clinic

· 3900 Woodland Ave. Philadelphia, PA 19104

3. Contractor Packaging

· Contractor Shall remove all dies from models, wrap in cotton, and place in plastic containers.

· Wrap all components individually in bubble wrap.

· Pack all items securely in shipping box with sufficient bubble wrap to avoid movement during shipment.

· All completed cases shall be disinfected and returned to the authorizing VAMC via shipping methods as received.

· Contractor shall identify the specific type of metal used in each prosthesis with the shipment.

4. Returned Contents/Containers

· All original materials supplied by the VA Medical Center.

· Chain of custody supplied by the VA Medical Center.

· Itemized non-payable invoice or packing list.

· A copy of original manufacturer label, to provide a description of the metal alloy components and percentages used in the fabrication of each of the requested dental products. Contractor shall identify in writing (per case), the type of porcelain used in the fabrication of the porcelain used to metal dental restorations.

· A copy of the original lab prescription from the authorizing VA official.

5. Delinquency

· Delinquent delivery shall not exceed 5% of the number of order placed per batch, quarter, and/or the total number of orders placed for this contract per year.

REPORTING REQUIREMENTS:

Performance reports will be generated on the service with the criteria of correct product used, meeting timelines and customer service contractor response. This information will be reported locally by quarterly contracting performance reports and annually through the Contractor Performance Assessment Rating System (CPARS). A copy of the internal quarterly performance report is included as Attachment A.

GOVERNMENT RESPONSIBILITES:

The Philadelphia VAMC Dental Clinic will provide lab prescriptions for impressions and/or models as required under normal dental office process and criteria in a timely manner and comply with delivery timelines. The Philadelphia VAMC Dental Clinic will respond within 120 minutes of an informational request during the Philadelphia VAMC Dental Clinic normal business hours and return products for repair and adjustment as required by the contract. All timelines in this contract are based on Eastern Standard Time (EST).

PLACE OF PERFORMANCE: The dental lab work will be performed at the contractor’s location.

CONTRACTOR EXPERIENCE REQUIREMENTS:

Qualifications of key personnel:

· Work must be performed by Certified Dental Laboratory Technicians.

· The Contractor Officer or designee reserves the right to thoroughly inspect and investigate the contractor’s and/or subcontractors facilities and other qualifications.

· The contractor facility shall have all licenses, permits, and certification required by law. Current copies of these must be provided to the Contracting Officer upon request.

· The Contractor shall remove any employee from the performance of this contract within five (5) workdays of receiving notice from the Contracting Officer that the employee’s performance is unsatisfactory. All contractor employees are subject to immediate removal from performance of this contract when they are involved in a violation of the law, VA security, confidentiality requirements and/or other disciplinary reasons.

· Include: Technical Proficiency – The Certified Dental Laboratory Technician(s) shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read and write English fluently. Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, and training related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history.

WORK HOURS:

The services covered by this contract shall be furnished by the Contractor as defined herein. The Contractor will not be required, except in case of emergency, to furnish such services during off duty hours as described below.

Work Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.

Federal Holidays Observed by the VAMC: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Off-Duty Hours: Friday at 4:30 p.m. through Monday – 8:00 a.m.

Monday - Friday, 4:30 p.m. – 8:00 a.m.

When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by the U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

Also included would be any other day specifically declared by the President of the United States to be a National Holiday

PERSONNEL POLICY:

All Contractor employees who will be on-station and/or providing courier services at the Philadelphia VAMC are required to comply with the facility's flu vaccine policy. As such, contract employees must submit proof of health care requirements per VA policy. No contract employees that have a need to be on-station will be authorized to commence work until the flu vaccine requirement is met and cleared by the VA Employee Health. If the contracted vendor chooses not to obtain the flu vaccine, the contracted vendor will be required to wear a mask.

CONTRACTOR’S RESPONSIBILITY:

A. The contractor is responsible for keeping their equipment in good working order and shall provide all maintenance, repairs and upgrades to their equipment as required, keeping it in optimal condition.

B. The contractor will provide services in accordance with ethical, professional and technical standards of the health care industry.

PERIOD OF PERFORMANCE:

CONTRACTOR PERSONNEL SECURITY REQUIREMENTS:

A. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

B. The C&A requirements do not apply, and that a Security Accreditation Package is not required.

TRAINING:

A. All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

• Sign and acknowledge via paper copy understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix D relating to access to VA information and information systems.

• Successfully complete the VA Cyber Security Awareness and Rules of Behavior training via paper copy annually.

• Successfully complete the VA Privacy training via paper copy annually.

B. The contractor shall provide to the COR (Contracting Officer Representative) a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable contracted employee within one week of the initiation of the contract and annually thereafter. These materials will be provided by the VAMC.

C. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete. Contractor will be required to provide substitution of personnel.

Method of Payment.

Vendor Electronic Invoice Submission Methods Invoices will be electronically submitted to the Tungsten website at http://www.tungstennetwork.com/uk/en/ Tungsten direct vendor support number is 877-489-6135 for VA contracts. The VA-FSC pays all associated transaction fees for VA orders. During Implementation (technical set-up) Tungsten will confirm your Tax Payer ID Number with the VA-FSC. This process can take up to 5 business days to complete to ensure your invoice is automatically routed to your Certifying Official for approval and payment. In order to successfully submit an invoice to VA-FSC please review “How to Create an Invoice” within the how to guides. All invoices submitted through Tungsten to the VA-FSC should mirror your current submission of Invoice, with the following items required. Clarification of additional requirements should be confirmed with your Certifying Official (your CO or buyer). The VA-FSC requires specific information in compliance with the Prompt Pay Act and Business Requirements. For additional information, please contact:

Tungsten Support Phone: 1-877-489-6135 Website: http://www.tungsten-network.com/uk/en/ Department of Veterans Affairs Financial Service Center Phone: 1-877-353-9791 Email: vafscched@va.gov

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

Dental Prosthesis Services Fixed/Removable

Period of Performance Time of Award Contract Period: Base POP Begin:

POP End:

Dental Prosthesis Services Fixed/Removable

Period of Performance Contract Period: Option 1

Dental Prosthesis Services Fixed/Removable

Contract Period: Option 2

Dental Prosthesis Services Fixed/Removable

Contract Period: Option 3

Dental Prosthesis Services Fixed/Removable

Contract Period: Option 4

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SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.216-18 ORDERING (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from Date of award through 7/18/2024.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of Clause)

C.2 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $28,000.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor—

(1) Any order for a single item in excess of $58,000.00;

(2) Any order for a combination of items in excess of $58,000.00; or

(3) A series of orders from the same ordering office within 30 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 30 days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of Clause)

C.3 52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after 9/30/2024.

(End of Clause)

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 15 Days from completion of contract.

(End of Clause)

C.5 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984)

Funds are not presently available for performance under this contract beyond 9/30/2024. The Government's obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond 9/30/2024, until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability, to be confirmed in writing by the Contracting Officer.

(End of Clause)

C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor’s products or services or considers the Contractor’s products or services superior to other products or services.

(End of Clause)

C.7 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009)

The offeror agrees, if awarded a contract, to use the service-disabled veteran-owned small businesses or veteran-owned small businesses proposed as subcontractors in accordance with 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, or to substitute one or more service-disabled veteran-owned small businesses or veteran-owned small businesses for subcontract work of the same or similar value.

(End of Clause) C.8 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes FAR 52.219-14 Limitations on Subcontracting.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause) C.9 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes the clause: 852.215-70 Service-disabled veteran-owned and veteran-owned small business evaluation factors. Accordingly, any contract resulting from this solicitation will include the clause 852.215-71 Evaluation factor commitments.

(b) The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) to assist in assessing Contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the Contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor compliance with the subcontracting commitments.

(End of Clause)

C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5)…