36C24419Q0759-0001000.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 06-05-2019 00244 Department of Veterans Affairs Network Contracting Office 4 Erie VAMC 135 East 38th Street Erie PA 16504 Donald Butler | Contracting Officer 814-860-2863 | Donald.Butler3@va.gov 00244 Department of Veterans Affairs Network Contracting Office 4

To all Offerors/Bidders

36C24419Q0759 06-05-2019

X x Then intent of this amendment is to respond to questions. One of the questions has prompted a change to the statment of work. The updated statement is below. In addition, floor plans are attached to this amendment.

At this time no more, questions shall be anwsered.

The closing date and time shall remain the sam e and will not be extended at this time.

Donald Butler Contracting Officer

Q&A

Q. Can you provide the cleanable square footage of the clinic and a breakdown of the carpet verses tile flooring square footage as well please?

A. Approximately 6800 cleanable Square Feet. 2700sqft of Carpet and 4100sqft of VCT.

Q. Can you provide the number of restrooms, exam rooms, offices and or a diagram or floor plans for the clinic?

A. 2

Q. How many people does the clinic employ and can you provide an approximate number of veterans that visit the clinic on a daily basis?

A. 20/100

Q. The solicitation on page 8 states Hours of Operation are Mon-Fri, from 4:30 p.m. to 12:00 a.m. except federal holidays, then Under Section 1.4 Emergency and Special Event Cleaning it sounds as if this could be at any time or any day. How can these additional services be billed if they occur above and beyond the "Hours of Operation" stated in the scope of work? If not how is the contractor supposed to price unknown services and the frequency of these services?

A. Section 1.4 was removed from the SOW. Below is the updated SOW. Nothing else has changed within the SOW.

Q. Who is responsible for the collection and removing of the Red Bag waste?

A. This service falls under another contract.

Q. Are the hand sanitizers in the CBOC wall mounted dispensers or are they individual countertop dispensers?

A. Wall mounted

Q. What percentage is Carpet vs Hard Service (Concrete, Tile, LVP).

A. Answered in question 1

Q. Are any of the Tile VCT composite that requires stripping?

A. Yes

Q. Are there stairs at this location?

A. No

STATEMENT OF WORK

FOR

CUSTODIAL SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment, cleaning supplies and/or chemicals and labor necessary to ensure that custodial services are performed at the Venango CBOC, 464 Allegheny Boulevard, Franklin, PA 16323. The custodial services shall be done in a manner that will maintain an exemplary facility condition and present a clean, neat well-maintained and professional appearance. Custodial Services for the Venango CBOC shall be done in accordance with specifications, conditions, and schedules. The government intends to award a base year contract with four, one-year options.

1.1 BASIC CLEANING SERVICES. The Contractor shall furnish all cleaning task to meet the requirements of this SOW and the Service Delivery Summary (SDS).

1.1.1 MAINTAIN FLOORS. All floors, except carpeted areas, shall be swept, dust mopped, and damp mopped, to ensure they have a uniform, glossy appearance and freedom from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. The floors shall be dry buffed, and spray buffed, at least three times weekly. Baseboards, corners, and wall/floor edges shall also be swept, dusted and mopped, daily. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position. All

1.1.2 REMOVE TRASH. All trash containers shall be emptied daily and returned to their initial location. Boxes, cans, paper placed near trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic receptacle liners shall be replaced daily. The trash shall be deposited in the dumpster located nearest outside trash collection container daily. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

1.1.3 CLEAN INTERIOR GLASS/MIRRORS. Clean all interior glass, including glass doors, partitions, walls, display cases, directory boards, etc., daily. After cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

1.1.4 CLEAN DRINKING FOUNTAINS. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain, daily. Drinking fountains shall be free of streaks, stains, spots, smudges, scale and other obvious soil.

1.1.5 VACUMM CARPETS. Vacuum carpeted areas daily. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter and other foreign matter. Any spots shall be removed by manufacturer’s approved methods as soon as noticed. All tears, burns, and raveling shall be bought to the attention of the government representative. Area and throw rugs are included to receive this service daily.

1.1.5.1 CLEAN CARPETS. Spot clean or shampoo dirty carpets over an area of two square feet or less as needed, but no less than one time per week. Spots must be removed immediately.

1.1.6 VACUUM AND CLEAN FLOOR MATS. Vacuum and clean interior and exterior floor mats daily. After vacuuming or cleaning, mats shall be free of all visible lint, liter, soil and other foreign matter. Soil and moisture underneath mats shall be removed daily and mats returned to their normal location.

1.1.7 GENERAL SPOT CLEANING. Perform daily spot cleaning of interior building surfaces on a continual basis. Spot cleaning includes, but is not limited to, removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, mold, mildew, lint, spills, stains, cobwebs, unpleasant odors, and evidence of soil.

1.1.8 GENERAL DUSTING. All horizontal surfaces must be dusted or cleaned daily to eliminate the collection of dust.

1.1.9 CLEAN FURNITURE. Furniture shall be free of dirt, soil, gum, lint, streaks, spots and stains, and moisture. All damaged or stained areas that cannot be removed must be reported to the Government representative within twenty-four (24) hours.

1.2 BASIC RESTROOM CLEANING SERVICES. The contractor shall accomplish all cleaning task daily to meet the requirements of this SOW and the Service Delivery Summary (SDS).

1.2.1 CLEAN AND DISINFECT. On a daily basis, completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, saunas, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals and toilets.

1.2.2 DESCALE TOILET BOWLS AND URINALS. Descaling shall be performed no less than three times weekly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits and rust stains.

1.2.3 SWEEP AND MOP FLOORS. After daily sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, etc., as necessary (annually at a minimum) to maintain sanitary conditions and a clean, uniform appearance.

1.2.4 STOCK RESTROOM SUPPLIES. Contractor shall ensure restrooms throughout the clinic are stocked sufficiently so that paper supplies, soap for the soap dispensers, and hand sanitizer do not run out. Supplies shall be stored in designated custodial closets. Cleaning staff shall lock all custodial closets after completing daily cleaning services.

1.2.5 SELECTION OF CLEANING PRODUCTS. The vendor shall use janitorial cleaning products that are ecologically packaged, considered environmentally beneficial and/or recycled products that are phosphate-free, non-corrosive, non-flammable, and fully biodegradable. Vendor shall minimize the use of harsh chemicals and the release of irritating fumes.

1.2.6 TOILET/SINK SUPPLIES. The vendor shall provide and maintain all toilet supplies required which includes, but is not limited to: toilet paper, paper towels, hand soap, and antibacterial soap. Regular hand soap shall be provided for the bathrooms. Standardization calls for the usage of STERIS Brand, Kindest Kare (1105-87) and Bactoshield CHG 2% (1322-BJ) antibacterial soap and hand sanitizer or approved equal to be provided for all sinks.

1.2.7 PAPER SUPPLIES. The vendor shall select paper products (i.e., bathroom tissue and paper towels) with recycled content conforming to EPA's CPG (Comprehensive Procurement Guideline).

1.3 PERIODIC CLEANING SERVICES.

1.3.1 STRIP, SCRUB, SEAL AND WAX FLOORS. Strip, scrub, seal, wax floors weekly to maintain a uniform glossy appearance as needed (annually at a minimum). A non-skid wax is required. A uniform glassy appearance is free of scuff marks, heel marks, wax build-up and other stains and discolorations.

1.3.2 CLEAN INTERIOR WINDOWS. Clean interior glass surfaces daily. All traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills and glass.

1.3.3 CLEAN/SHAMPOO CARPETS. Shampooing carpets shall occur on a quarterly basis and shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location.

1.3.4 CLEAN/CHECK LIGHT FIXTURES. Light fixtures shall be checked and cleaned weekly. Light fixtures shall be free of all traces of dirt, dust, bugs and other foreign matter.

2. SERVICE DELIVERY SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes he minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Amount

Basic Cleaning Services.

Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, scale and other deposits. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.

1.1.

Not to exceed 5 customer complaints per month.

COR or designee weekly Inspection

1% of total monthly bill for customer complaints over 5 per month threshold not to exceed 10% reduction.

Basic Restroom Cleaning Services.

Restrooms are disinfected and free of dirt, deposits, streaks and odors. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris. Supplies are adequate until next service.

1.2.

Not to exceed 5 customer complaints per month.

1% of total monthly bill for customer complaints over 5 per month threshold not to exceed 10% reduction.

Periodic Cleaning Services.

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water and other foreign matter. Carpets are free of stains and discoloration.

1.3.

Not to exceed 5 customer complaints for the reporting period.

1% of total monthly bill for customer complaints over 5 per month threshold not to exceed 10% reduction.

Emergency or Special Event Cleaning Services.

Ordered services meet the requirements of paragraphs 1.1 and/or 1.2 as appropriate.

1.4.

Delivery order will not be considered complete until all deficiencies are resolved.

As needed.

No payments for incomplete work.

3. GOVERNMENT FURNISHED PROPERY AND SERVICES. The Contractor will furnish all equipment, materials and chemicals to perform the required tasks. The government will furnish electrical power at existing outlets for the contractor to operate such equipment as is necessary in the conduct of their work. Hot and cold water as necessary, limited the normal water supply provided in the building.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. The Contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices.

4.2. QUALTIY ASSURANCE. The government will periodically evaluate the Contractor’s performance.

4.3. HOURS OF OPERATION. Cleaning will be performed on Monday through Friday between 4:30 PM and 12:00 AM except Federal Holidays.

4.4. EQUIPMENT STORAGE. Contractor may NOT store cleaning equipment and cleaning supplies such as solvents, mop, buckets, etc on site.

4.5. SECURITY REQUIREMENTS. The Contractor is responsible for the actions of employees, safety requirements and security measures, as required by the VA.

See attached document: Floor Plan.

End of Document