36C10E22Q0006 0001_1.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

VA

1 3

00101

Department of Veterans Affairs Veterans Benefits Administration Acquisition Division 1800 G. Street N.W.

Washington DC 20006

00101

Department of Veterans Affairs Veterans Benefits Administration Acquisition Division 1800 G. Street N.W.

Washington DC 20006

36C10E22Q0006

12-08-2021 X x x

See CONTINUATION Page x 1

The purpose of this amendment is to provide answers to vendor questions. Please see attached.

Quotes are due December 15, 2021 by 1pm EST to heather.allen@va.gov.

Heather Allen Contracting Officer

VBA15L1-73571

12/14/2021

CONTINUATION PAGE

1) Question:

Can you please provide the existing contract number and name of the incumbent?

Answer:

The current contract is with EAP consultants and expires on 12/26/2021.

The new contract needs to be in place prior to 12/27/2021.

The existing contract number is GS-02F-0037P VA101V-16-F-3206.

2) Question:

Can you provide current utilization rates?

Answer:

No, the utilization rate requirement is no longer a requirement. The following is removed from the Statement of Work: The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.

3) Question:

Can you provide current average session per client data?

Answer:

The current average session per client is two (2).

4) Question:

The SOW states, “The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.” Generally, utilization rates include a combination of counseling and work life resource use. Can you further explain what data points are being referenced within the term “clinically serviced”? Both counseling and Worklife is used the capture utilization rate. For example, will Worklife Web access and resource use be considered for this metric?

Answer:

Regarding data points, both counseling and Worklife Web access and resource are considered “clinically serviced.” However, please note that the utilization rate requirement is no longer a requirement. The following is removed from the Statement of Work: The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.

Roanoke EAP 36C10E22Q0006 | Vendor Questions and Answers

a) Question:

Additionally, we have seen some facilities with at least 5% utilization for counseling services and some at less. The national average has been from 3.5 – 4% for counseling.

What will be the consequences if an EAP cannot get that much utilization since we can’t force people to use the program, but can only advertise?

Answer:

There will be no consequences, but please note that the utilization rate requirement is no longer a requirement. The following is removed from the Statement of Work:

The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.

b) Question:

What guarantees will we have that advertising materials and communications will be shared with employees if the COR becomes non-responsive?

Answer:

Not sure what we can provide as a guarantee. Please note however that the utilization rate requirement is no longer a requirement. The following is removed from the Statement of Work: The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.

5) Question:

With only a three session model available, it may be difficult to show an average of 2 sessions per case where some employees may only go once and some may go more but are capped at three sessions. That could skew the average. What recourse does an EAP have for this requirement if it can’t be met? None Again, what will be the consequences?

Answer:

None. Please note that the utilization rate requirement is no longer a requirement. The following is removed from the Statement of Work: The contractor shall maintain a 5% utilization rate for traditional EAP counseling services with an average of 2 sessions per client.

6) Question:

Within the last 24 months, how many times has the need for on-site counseling for tragedies been utilized?

Answer:

None