36C10A19Q0133-001.pdf

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology Austin Information Technology Center (AITC)

AITC EMERGENCY/NON-EMERGENCY GENERATORS REPAIRS & PARTS

CONTRACT

AITC EMERGENCY/NON-EMERGENCY GENERATOR REPAIRS & PARTS

1.0 BACKGROUND AND SCOPE

BACKGROUND

The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Austin Information Technology Center (AITC) is to provide benefits and services to Veterans of the United States. In meeting these goals, OI&T strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals.

The AITC processes data that is considered a lifeline to Veterans. As such, the AITC has a responsibility to ensure the Data Center will not experience any power loss or outage under any circumstance, twenty-four hours a day and seven days a week. The Contractor services are required to remotely monitor the system twenty-four hours a day and seven days a week and provide maintenance, repair and on-call services.

Estimated Base Year with Four (4) Option Years.

2.0 APPLICABLE DOCUMENTS

The Contractor shall comply with the documents listed below. Additional documents may be listed in individual TOs.

1. 44 U.S.C. § 3541, “Federal Information Security Management Act (FISMA) of 2002”

2. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

3. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

4. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

5. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

6. VA Directive 0710, “Personnel Suitability and Security Program,” June 4, 2010, http://www.va.gov/vapubs/

7. VA Handbook 0710, Personnel Suitability and Security Program, September

10, 2004, http://www.va.gov/vapubs

8. VA Directive and Handbook 6102, “Internet/Intranet Services,” July 15, 2008

9. 36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility

Standards,” July 1, 2003

10. Office of Management and Budget (OMB) Circular A-130, “Management of

Federal Information Resources,” November 28, 2000

11. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998 http://www.va.gov/vapubs/ http://www.va.gov/vapubs http://www.va.gov/vapubs

12. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

13. VA Directive 6500, “Managing Information Security Risk: VA Information

Security Program,” September 20, 2012

14. VA Handbook 6500, “Risk Management Framework for VA Information

Systems – Tier 3: VA Information Security Program,” March 10, 2015

15. VA Handbook 6500.1, “Electronic Media Sanitization,” November 03, 2008

16. VA Handbook 6500.3, “Assessment, Authorization, And Continuous

Monitoring Of VA Information Systems,” February 3, 2014

17. VA Handbook 6500.5, “Incorporating Security and Privacy in System

Development Lifecycle” March 22, 2010

18. VA Handbook 6500.6, “Contract Security,” March 12, 2010

19. VA Directive 6508, VA Privacy Impact Assessment, October 3, 2008

20. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12)

Program, February 17, 2011

21. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-

12) Program, March 20, 2014OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

22. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

23. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

24. NIST SP 800-116, A Recommendation for the Use of Personal Identity Verification (PIV) Credentials in Physical Access Control Systems, November 20, 2008

25. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

26. NIST SP 800-63-2, Electronic Authentication Guideline, August 2013

27. Draft NIST Special Publication 800-157, Guidelines for Derived PIV

Credentials, March 2014

28. Draft National Institute of Standards and Technology Interagency Report

(NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

29. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland

Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

30. VA Memorandum, VAIQ # 7011145, VA Identity Management Policy, June 28, 2010 (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

31. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

32. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0, Federal Interagency Technical Reference Architectures, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514

Department of Homeland Security, October 1, 2013, https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf

33. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

34. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

35. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

36. Executive Order 13514, “Federal Leadership in Environmental, Energy, and Economic Performance,” October 5, 2009

37. Executive Order 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” January 24, 2007

38. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

39. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

40. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

41. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

42. NFPA (National Fire Protection Association) 110, “Standard for Emergency and Standby Power Systems”, January 1, 2013

43. Cummins Power Generation Warranty Statements, Generator Sets, and

Commercial Standby Extended Warranty Statements

3.0 SCOPE OF WORK

The Contractor shall provide VA generator maintenance to include project management, weekly testing, load testing, inspection, emergency and non-emergency repairs, associated reports, and the procurement and installation of required parts.

This Performance Work Statement (PWS) provides general requirements. Specific requirements shall be defined in individual Task Orders (TOs). Functional area requirements are described in PWS Section 4.0 and are not mutually exclusive for TO requirements. Requirements may fall within one specific functional area but in many cases, the requirements will encompass and apply across multiple functional areas to provide the total life cycle solution.

3.1 CONTRACT TYPE

This is an Indefinite Delivery/Indefinite Quantity (IDIQ) single award contract. Individual TOs shall be issued on a performance-based Time-and-Materials (T&M) and/or Firm- Fixed-Price (FFP) basis.

https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552

4.0 PERFORMANCE DETAILS

4.1 PLACE OF PERFORMANCE

The equipment under maintenance is located, in the VA AITC facilities at 1615 Woodward Street, Austin, TX 78772. The place of performance shall be identified in the individual TOs.

4.2 TRAVEL

The Government anticipates travel under this effort to perform the tasks associated with the effort, as well as to attend program-related meetings or conferences throughout the PoP. All estimated travel costs shall be included within your priced line items. These costs will not be directly reimbursed by the Government.

The total estimated number of trips in support of the program related meetings for this effort is fifty-six (56) weekly maintenance and load test. All work to be performed at 1615 Woodward Street, Austin, TX 78748, estimated at one to four hours for fifty-six days in duration.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

5.1.1 REPORTING REQUIREMENTS

The Contractor shall provide the COR with monthly Progress Reports in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding month.

The monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. The Contractor shall monitor performance against the CPMP and report any deviations. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

A. Monthly Progress Report

5.2 MATERIALS AND EQUIPMENT

5.2.1 CONTRACTOR-ACQUIRED

The Contractor shall acquire and/or provide any hardware and/or software required to accomplish each TO that is not provided as GFP. Software integrity shall be maintained by the Contractor within the licensing agreement of the producer until such software is delivered to the Government, or otherwise disposed of in accordance with Government direction. Reference PWS Section 6.0 for detailed security requirements.

5.2.2 NON-DEVELOPMENTAL ITEMS AND COMMERCIAL PROCESSES

Non-Developmental Items (NDI), Commercially-Available-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) products shall be used to the maximum extent. The Contractor shall apply commercially available and industry best processes, standards and technologies to the maximum extent.

5.2.3 WARRANTY

Items acquired under this contract may require warranty protection. Commercial warranties shall be transferred to the Government. The type of warranty and extent of coverage shall be determined on an individual TO basis.

5.3 SAFETY AND ENVIRONMENTAL

Safety and environmental procedures shall be identified in individual TO requirements.

The Contractor shall comply with the Office of Federal Procurement Policy Green Acquisition initiatives as identified in individual TOs in accordance with the policies referenced at http://www.whitehouse.gov/omb/procurement_index_green.

5.4 TRANSITION AND ORIENTATION SUPPORT

The Contractor shall perform transition and orientation services (e.g. develop Phase- In/Phase-Out Transition Plan) to insure continuity of services as specified in the individual TO. Transition and orientation support may include transitioning to Government or Contractor personnel.

5.5 FUNCTIONAL AREAS

Individual TOs may encompass more than one functional area listed below. Functional area requirements are not mutually exclusive and may apply across multiple functional areas.

http://www.whitehouse.gov/omb/procurement_index_green

5.6 PROGRAM MANAGEMENT SUPPORT

The Contractor shall provide project and/or program management support to accomplish the administrative, managerial, logistical, integration and financial aspects specified in individual TOs. The Contractor shall provide and maintain a Contractor Personnel Emergency Contact List to include contact phone numbers. This list may be periodically checked for response. In addition, the Contractor shall provide the stationary diesel generator repair technician certificates for personnel performing the maintenance and repair tasks below.

Deliverable:

A. Contractor Personnel Emergency Contact List B. Technician Certificates

5.7 GENERATOR MAINTENANCE EQUIPMENT

The Contractor shall provide maintenance solutions for the following generator equipment and associated wiring under this IDIQ:

A. One Cummins (Generator #1) 750kW diesel generator set Model KTA38GS1

(with on-board Power Command digital paralleling system) with lead-acid starting batteries and charger, and other attached components including dampers.

B. Two Cummins (Generators #2 and #3) 900kW diesel generator set Model 900DFJC (with on-board Power Command digital paralleling system) with lead-acid starting batteries and charger, and other attached components including dampers.

C. One Cummins (Generator #4) 1000kW diesel generator set Model 1000DQFAD (with on-board Power Command digital paralleling system) with lead-acid starting batteries, battery charger, generator enclosure and other attached components including dampers.

D. Three 400 amp Onan Model BT400 automatic transfer switches

E. One 1000 amp Onan Model BT1000 automatic transfer

F. One 3000 amp Onan BI automatic transfer switch

G. Two emergency generator switchboards (EDAB and PSBD)

H. One 3000 amp emergency power system disconnects

I. One 3000 amp utility power system disconnects

J. Six 300-gallon day tanks with dual pumps, two aboveground fuel storage tanks and all related fuel pumps and piping.

K. Veeder-root fuel monitoring system (this includes ordering and replacing paper as needed)

L. Hydrogen Gas Detector, located in the UPS Battery Room (note – limited to testing only)

M. Cummins power command center, which accesses the on-board power command system of each of the generators #1 through #4.

N. Two Cummins (Generators #5 and #6) 2250kW diesel generator set Model DQKAF-1332787 and DQKAF-1332805 (with on-board Power Command digital paralleling system) with lead-acid starting batteries, battery charger, generator enclosure and other attached components including dampers. Also, generators are controlled by Square D switch gear with Programmable Logic Controllers

(PLC).

O. One Cummins Power Command Paralleling Digital Master Control Station (MCS) and remote computer (equipment located in room 160D).

5.8 GENERATOR & SWITCHGEAR SUPPORT

Contractor maintenance for Cummins generators under warranty shall be performed in accordance with the Cummins and Square D Maintenance Specifications. The Contractor shall ensure all replacement parts are Cummins Original Equipment Manufacturer (OEM) parts. Generator & Switchgear build dates at the time of this writing are:

• Generator #5: 8/1/13

• Generator #6: 8/5/13

• Square D Switchgear: 2015

5.9 MASTER CONTROL STATIONS (MCS) SUPPORT

The MCS contains Cummins developed software that allows a VA technician to monitor the health of each of the generators from the MCS position. In addition, it is used to run the tests (e.g., weekly test). Further, the MCS performs automatic transfer (switchover) during a power outage to prevent interruption of electrical services to maintain data center functions.

The MCS software communicates to the EDGS via a Cummins proprietary protocol.

Failure to maintain the MCS may result in the inability to monitor or run required tests, which would place the generators at greater risk of power outages.

Prior to performing any work on the MCS, the Contractor shall consult with Cummins to confirm that any MCS work is performed in a manner (i.e., Cummins performs software upgrade) that will not result in the proprietary software being compromised. The Contractor shall consult with the COR for VA approval before proceeding with any MCS maintenance or repair work e.g., software patch. The Contractor shall ensure quarterly preventative maintenance is performed on the MCS and software system. The quarterly preventative maintenance work shall be captured (test results, repair, etc.) and provided to the COR in a Preventative Maintenance Inspection Report.

Deliverables:

A. Preventive Maintenance Inspection Report

B. Provide contract hours for Cummins, Square D and other specialized trades for Maintenance/emergency Equipment, repair Support.

5.10 GENERATOR MAINTENANCE

The Contractor shall perform a level of maintenance and load testing on the AITC EDGS generators over the course of the period of performance as specified in the following subparagraphs to ensure that the generators are available and capable of performing at required load levels. In addition, the Contractor maintenance shall include facility electrical infrastructure (e.g., Electrical feeders, breakers, Data Center CLP Electrical Panels, Electrical Feeder/Electrical Breakers to Power Distribution Units/Remote Power Panels (PDUs/RPPs), Electrical Panel PBCCM in Rm. 160B, and misc. switch gear). All maintenance and repair/replacement work shall be performed by stationary diesel generator repair/maintenance certified technicians.

The following subsections define the type of maintenance and load testing, as well as the frequency of the functions to be performed by the Contractor. In addition, the Contractor shall record the status of the generators based on the maintenance and load testing performed. The Contractor shall document the maintenance activity performed in the following subtasks in a weekly Maintenance Report.

Details regarding Contractor maintenance activities, scheduling of maintenance tasks with the VA, and identification of specific generators to be maintained shall be specified in individual TOs.

Deliverable:

A. Maintenance Report B. Provide contract hours for Cummins, Square D and other specialized trades for

Maintenance/emergency Equipment, repair Support.

5.10.1 PREVENTIVE MAINTENANCE

The Contractor shall perform generator maintenance activities consisting of:

A. Oil

1. Drained and Replaced with New Oil and Dispose of old oil off-site.

B. Replacement of Filters (Dispose of old filters off-site)

1. Fuel Filter

2. Air Filters

3. Water Filters

4. Oil Filters

The Contractor shall capture all the work performed (e.g., date oil and filter replaced on which generator) in the Maintenance Report specified in Section 4.5 “Generator Maintenance”. The Contractor shall comply with Environment Protection Agency (EPA) regulations and Hazardous Waste Recycling Regulations

5.10.2 ODD-YEAR MAINTENANCE

On years ending in an odd number (e.g. 2019), the Contractor shall perform the following Odd Year Only Tasks and include the activities in the Maintenance Report:

A. Replace all lead acid start batteries.

B. Drain all coolant and replace with fresh, de-ionized water and new anti-freeze to provide protection down to -30 degree Fahrenheit. Contractor shall dispose of old coolant off-site.

C. Replace all belts, hoses and hose clamps.

The Contractor shall include any Odd-Year Maintenance activities in the Maintenance Report specified in Section 4.5 “Generator Maintenance”. The Contractor shall comply with Environment Protection Agency (EPA) regulations and Hazardous Waste Recycling Regulations

5.11 GENERATOR TESTING

The Contractor shall perform several types of tests on the AITC EDGS generators over the course of the period of performance to ensure that the generators are available and capable of performing at required load levels. The following subsections define the type of testing and the frequency of the testing the Contractor shall be responsible to perform. In addition, the Contractor shall record the results of the testing and submit them to the COR as specified in the following subsections.

5.11.1 WEEKLY GENERATOR TESTING

On a weekly basis and in coordination with the COR, the Contractor shall perform weekly non-load generators run testing on Thursdays from 4:30pm CT to 6:00pm CT.

The Contractor shall perform a 15 minute ‘no-load’ test of each generator system (do not interrupt power to the critical load) and document all findings, repairs and replacements in a Weekly Inspection Report. The inspection reporting requirements of this PWS must be completed for each individual generator; therefore, each generator shall have its own Weekly Inspection Report. The Contractor shall arrive at the AITC every Thursday between 4:30 PM CT and 4:45 PM CT to perform this requirement.

Prior to commencing, the Contractor shall send out a text message from the Power Command PC to VA-AITC personnel notifying them at the start of the weekly testing. At the conclusion of the weekly testing, the Contractor shall send a text message from the Power Command PC to VA-AITC personnel notifying them that weekly testing has been completed and then clear all messages.

Maintenance shall be performed in accordance with the requirements included in the PWS and NFPA 110, “Standard for Emergency and Standby Power Systems”. The Contractor shall add oil and coolant to the generator system as necessary and add water to the starting batteries as necessary.

The Contractor shall include in the Weekly Inspection Report a list of failed components and whether the components were replaced or repaired. The Contractor shall provide in the Weekly Inspection Report at a minimum the following data elements for each generator:

A. System Operation Checks/Generator Run Test without Load in paralleling system

1. Visual inspection of Generator enclosures (Good, Fair or Poor)

2. Visual Inspection of Transfer Switch/Switch Gear Test (Good, Fair or Poor)

3. Visual Inspection of Transfer Switch/Switch Gear Lamps (Good or Bad)

4. Visual Inspection Transfer Switch/Switch Gear Housing (Good, Fair or Poor)

5. Generator Performance in Accordance With Standard Generator Operations

(Good, Fair or Poor)

6. Visual inspection Control Panel (Good, Fair or Poor)

7. Record Time Generator Takes to Come On-Line – From initiation of test to closing of output circuit breaker.

B. Visual Inspection Damper Operations and Controls for Openings and Closings

(Repair as necessary) (Good, Fair or Poor) C. Battery Checks:

1. Record Condition of starting batteries (Readings in Volts and Amps and rated as Good, Fair or Poor)

2. Record Float Charge (Pre-Start Readings in Volts and Amps and rated as Good, Fair or Poor)

3. Record Alternator Engine (A/T) While Generator is Running (Readings in Volts and Amps and rated as Good, Fair or Poor)

4. Terminals (Good, Fair or Poor)

5. Record Water Level (If Applicable) (Full or Low), add as required

6. Load Test (During Generator Engine Cranking) (Readings in Volts and Amps and rated as Good, Fair or Poor)

7. Record Specific Gravity (If Applicable) (Good, Fair or Poor)

8. Terminals (Good, Fair or Poor)

9. Battery Racks Cleaned (Yes/No)

D. Fuel System Checks:

1. Replace Filters as Required (Good, Fair or Poor)

2. Fuel Separator (Good, Fair or Poor)

3. Lines (Good, Minor or Moderate)

4. Solenoid (Good, Fair or Poor)

5. Record and Printout Fuel Tanks Levels (replace paper as necessary)

(Reading in Gallons)

6. Pump (Good, Fair or Poor)

7. Visual Inspection of Crankcase Vent Tube Basin (Replace and repair as necessary (Good, Fair or Poor) E. Cooling System/Block Heater Checks:

1. Filters (Good, Fair or Poor)

2. Heaters (Good, Fair or Poor)

3. Leaks (Good, Minor or Moderate)

4. Sample Taken (Yes/No and provide sample resolute)

5. Level (Full or Low), add as required

6. Hoses (Good, Fair or Poor)

7. Belts (Good, Fair or Poor)

8. Diesel Coolant Additive (DCA) (Yes/No)

F. Lubrication System Checks:

1. Level (Full or Low), add as required

2. Leaks (Good, Minor or Moderate)

3. Filter (Good, Fair or Poor)

4. Condition (Good, Fair or Poor)

5. Sample Taken (Yes/No and provide sample resolute)

G. Ignition System Checks:

1. Diesel Fuel Injection (Good, Fair or Poor)

H. Exhaust System Checks:

1. Leaks (Good, Minor or Moderate)

2. Turbo Charger (Good, Fair or Poor)

3. Condensation (Yes/No)

4. Wet Stack (Yes/No)

5. Flex Pipe (Good, Fair or Poor)

6. Rain Cap (Good, Fair or Poor)

I. Gauge Readings

1. Record AC leg Voltages

i. AB

ii. BC

iii. CA

iv. AN

v. BN

vi. CN

2. Record AC Amps

i. A Φ

ii. B Φ

iii. C Φ

3. Record Frequency (Hz)

4. Record Oil Pressure (Pounds Per Square Inch [PSI])

5. Record Engine Temperature (Fahrenheit)

6. Record Hour Meter (Hours)

J. Air Filter Checks:

1. Element (Good, Fair or Poor)

2. Restrictions (Yes/No)

K. Hydrogen Gas Detector Test (Monthly)

1. Verification that Alarm is Working; Use Test Button (Yes/No)

L. Cleaning

1. Generators (Yes/No)

2. Pads (Yes/No)

3. Fuel pipes (Yes/No)

4. Paint touch up (Yes/No)

5. Battery racks (Yes/No)

6. Starting battery tops (Yes/No)

M. Final View Checks:

1. Unit Housing (Good, Fair or Poor)

2. Decal (Good, Fair or Poor)

3. System Auto Ready (Yes/No)

4. Circuit Breaker On (Yes/No)

5. ATS in Auto (Yes/No)

6. Power Command PC Time Verified (Yes/No)

7. All Indicator Lamps Illuminated (Good or Bad)

8. Activate Test Button on All Diesel Fuel Pumps (Yes/No)

9. Repair All Observed Leaks and Seepage (Yes/No)

10. Door Closed (Yes/No)

Items Requiring Corrective Action for Weekly Maintenance (Do not require COR approval):

A. Leaks B. Replace Dead or Dull Lamps C. Paint Touch-Up D. Tightening of bolts and clamps E. Closed Door F. Tighten Battery Cables G. Top off Coolant H. Top off Oil I. Lubrication

The Contractor shall record the estimated labor and cost of any parts needing to be replaced (e.g., oil gasket) in the Estimate of Repair Cost Report in accordance with each TO. Upon review and approval by the COR the Contractor shall proceed with the repair.

Deliverables:

A. Inspection Report B. Estimate of Repair Cost Report

5.11.2 EARLY-YEAR AND MID-YEAR LOAD TEST

A. A four (4) hour Load test for Generators #1, #2, #3 & #4 shall consist of using building live load via transfer switches under direction of COR/VA facilities Engineers. Contractor shall follow same procedures as listed below for Generators #5 & #6, except for building load will be utilized in lieu of load bank.

B. The Contractor shall provide a four (4) hour load test for Generators #5 and #6, which shall consist of the following:

1. The Contractor shall provide a rented 4,000 kW Load Bank System (resistive and reactive).

2. The load bank will be connected to the 5,000 A load bank Circuit Breaker T11 installed in GPSG #1 for load bank.

3. The load bank 4,000 kW load will be added in stages until each generator is loaded to 4,000 kW.

4. All necessary wiring for load bank testing with proper terminal connections shall be provided. The quantity of lugs based on parallel cables sized for generator capacity shall be provided for connection to the portable load bank.

5. Perform annual full-load test using load bank in coordination with the COR.

Response to all alarms on the generator and GPSG #1 shall be required by qualified technicians during this test. Contractor will repair any components that fail during the test that is supplied with the load bank system.

6. The load bank shall be connected a minimum of 30 minutes prior to the scheduled start of the test. Inspect emergency generator system to ensure it is ready for the test to begin. Setup the monitoring equipment for trending all points during generator load test, download to disk, and provide a printout at the next weekly inspection.

7. Perform a four-hour full-load test using load bank.

8. Record the following parameters for generator and switchgear (DMS#2 system) (each phase of output) every 15 minutes during the full-load test:

voltage, current, frequency, oil pressure, oil temperature, coolant temperature as a minimum. Also record fuel levels of day tanks and main tank every 15 minutes.

9. Inspect emergency generators system 15 minutes after shutdown of generators to ensure there are no leaks, etc. Repair all leaks observed.

10. Remove all materials from the site upon completion of each maintenance activity.

11. Verify that all switches, circuit breakers, disconnect, etc. are in their proper position for automatic operation of the emergency diesel generator system.

5.11.3 ANNUAL EARLY-YEAR LOAD TEST

The Contractor shall provide annual early-year load testing. Prior to an Annual Early- Year Load Test, the Contractor shall perform Generator Maintenance coordinated with the COR. The Generator Maintenance, Odd year maintenance (if applicable), and Fluid Analysis sampling then the Load Test with the Infrared Scanning Test during the first and last hour of testing and Weekly Inspection activities throughout the load testing.

Included in this task is the requirement to perform the task defined in PWS Section 4.6.1, Weekly Generator Testing.

Contractor provided generator maintenance may cover the entire VA AITC emergency power system, which includes all equipment as well as the interconnecting wiring and conduit. The Contractor shall provide a Maintenance Report specified in Section 4.5 “Generator Maintenance” for each generator recording the details of the maintenance performed as specified in the following subsections.

The Contractor shall perform the following four (4) hour annual load test, beginning on Saturday at midnight, using available building load during the month of April. This date/time may change and is dependent on approval by the COR. Typically, the Contractor arrives at the AITC between 11:00 PM CT and 11:15 PM CT to perform this requirement or as specified by VA COR. Some Load Test will be conducted on weekends with arrival time of 6:00am. The test shall be completed in accordance with the Annual Early-Year Load Test Reporting Requirements and the NFPA 110. The Contractor shall respond to all alarms on the EDGS and ATS’s during this test, and repair or replace any components that fail during the test.

The Contractor shall receive COR approval before initiating repairs. The Contractor shall remove all materials from the site upon completion of this task. The Contractor shall perform the Annual Early-Year Load Test to include at a minimum of the following data elements recorded every 15 minutes for each generator during the 4 hour load test:

A. Systems Operation Checks for Generators and ATS

1. Record Voltage

2. Record Kilowatts (kW)

3. Record Current (Amps)

4. Record Frequency (Hz)

5. Record Oil Pressure (PSI)

6. Record Oil Temperature (Fahrenheit)

7. Record Coolant Temperature (Fahrenheit)

8. Record Fuel Levels of Day Tanks (Number of Gallons)

9. Record Fuel Levels of Main Tanks (Number of Gallons)

10. Record Percentage of Generator Rating (% of Load)

B. Post Load Checks (Conducted 15 minutes after shutdown of generators):

1. Repair Leaks as observed

2. Clean and Lubricate All Exhaust Flappers

3. Verify that all switches, circuit breakers, disconnect, etc. are in their proper

4. Reset the Power Command trend log upon completion of the testing.

The Contractor shall record the observations made during generator inspections (e.g., leaking gasket) in Inspection Report as specified above in Section 4.6.1 Weekly Generator Testing.

The Contractor shall record approximately every 30 minutes the results of each load test in the Annual Early-Year Load Test Report.

The Contractor shall record the estimated labor and cost of any parts that may need to be replaced (e.g., oil gasket) in the Estimate of Repair Cost Report as specified above in Section 5.4.1. Upon review and approval by the COR the Contractor shall proceed with the repair.

The Contractor shall perform a fluid lab analysis and infrared scanning as specified in the following subsections.

Deliverables:

A. Annual Early-Year Load Test Report

5.11.3.1 FLUID LAB ANALYSIS

The Contractor shall provide a lab analysis of the crankcase oil and cooling water condition during maintenance phase prior to load testing. The Contractor shall record the analysis findings in a Crankcase Oil and Coolant Lab Analysis Test Result Report.

A. Crankcase Oil and Coolant Lab Analysis Test Result Report

5.11.3.2 INFRARED SCANNING

The Contractor shall provide infrared scanning. Two Infrared (IR) Scanning Tests may be required along with the recording of the test results. The first IR scan shall be performed during the first hour of a load test. The second test shall be performed during the last hour of a load test. IR Scanning is typically performed to detect loose electrical wire connections, switch gears and ATS switches and correct as necessary. The Contractor shall record the analysis findings in an IR Scanning Test Result Report.

A. IR Scanning Test Result Report

5.11.4 ANNUAL MID-YEAR LOAD TEST

The Contractor shall perform the following Annual Mid-Year Load Test for each generator during the projected month of October. This date/time may change and is dependent on approval by the COR. This annual task should always be coordinated with the COR a month in advance. The Contractor shall arrive at the AITC between 11:00 PM CT and 11:15 PM CT to perform this requirement or as specified by VA COR.

Some Load Test will be conducted on weekends with arrival time of 6:00am. The Contractor shall respond to all alarms on the EDGS and ATS’s during this test, and repair or replace any components that fail during the test. The Contractor must receive approval from the COR before initiating repairs.

The reporting requirements must be completed for each individual generator that the Annual Mid-Year Load test has been performed and included in the Inspection Report.

Included in this task is the requirement to perform the same set of tasks defined in PWS Section 4.6.1, Weekly Generator Testing while under load. The Contractor shall provide a summary of the activities performed in the Annual Mid-Year Load Test Report, to include a list of all failed components, indicating whether those parts will be replaced or repaired. In the Annual Mid-Year Load Test Report, the Contractor shall at a minimum, include a recording of the following data elements every 15 minutes for each generator during the four (4) hour load test:

A. Systems Operation Checks for Generators and ATS

1. Record Voltage

2. Record Kilowatts (kW)

3. Record Current (Amps)

4. Record Frequency (Hz)

5. Record Oil Pressure (PSI)

6. Record Oil Temperature (Fahrenheit)

7. Record Coolant Temperature (Fahrenheit)

8. Record Fuel Levels of Day Tanks (Number of Gallons)

9. Record Fuel Levels of Main Tanks (Number of Gallons)

10. Record Percentage of Generator Rating (% of Load)

B. Post Load Checks (Conducted 15 minutes after shutdown of generators):

1. Repair Leaks as observed

2. Clean and Lubricate All Exhaust Flappers

3. Verify that all switches, circuit breakers, disconnect, etc. are in their proper

The Contractor shall reset the Power Command trend log upon completion of the testing.

5.12 EMERGENCY REPAIRS/NON-EMERGENCY REPAIRS (T&M)

The Contractor provided emergency and non-emergency repairs shall be performed after receiving an alarm notification. The Contractor shall contact the VA within 30 minutes of receiving an alarm notification. The Contractor shall be on site within one (1) hour for any emergency maintenance situation. The one (1) hour response time starts when the call is placed and ends when the technician/mechanic arrives on-site. The response time starts when the call is placed and ends when the technician/mechanic arrives on-site. The Contractor repairs shall be as follows, (including Cummins, Square D and other specialized Trades):

A. Emergency Repairs: Activities requiring immediate action to repair failed equipment which present an imminent risk to operations to the data center.

Emergency repairs shall be required whenever any generator is not fully operational. The maintenance on the EDGS and ATSs shall be performed in accordance with the requirements included in the PWS and NFPA 110.

B. Non-Emergency Repairs: Activities requiring immediate action to repair failed equipment and which do not present an imminent risk to operations to the data center (e.g. leaky failed fuel pump gasket and all other generators are still able to operate). Parts are to be delivered within 30 days from day of notification of issue to the COR.

The Contractor shall record the failure type, cause, and corrective action taken for each issue in a Corrective Action Report. Historically, there have been between 1 and 3 reports issued annually. The report shall record the estimated labor and cost of any parts needing to be replaced (e.g., oil gasket). Upon review and approval by the COR the Contractor shall proceed with the repair.

A. Corrective Action Report

5.13 PARTS (T&M)

Replacement parts required to support emergency and non-emergency repairs as specified in Section 4.7 “Emergency Repairs/Non-Emergency Repairs” shall be provided by the Contractor in case of failure. Parts and labor required for the maintenance of all generators shall be covered under time & materials, which shall include facility electrical infrastructure (i.e. Electrical feeders, breakers, Data Center Computer room load panel (1/2/3/4) Electrical Panels, Electrical Feeder/Electrical Breakers to PDUs/RPPs, Electrical Panel PBCCM in Room 160B and switch gear).

6.0 GENERAL REQUIREMENTS

6.1 ENTERPRISE AND IT FRAMEWORK

6.1.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

6.1.2 FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM)

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, http://www.techstrategies.oit.va.gov/enterprise_dp.asp. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in the VA Handbook 6510 and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0.

https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp http://www.techstrategies.oit.va.gov/enterprise_dp.asp

The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion based authentication, and/or trust based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need.

The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-04-04, M-05-24, M-11-11, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-04-04, M- 05-24, and M-11-11 can be found at:

https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy 04/m04-04.pdf, https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy 2005/m05-24.pdf, and https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11- 11.pdf respectively. Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program.

The Contractor shall ensure all Contractor delivered applications and systems support:

1. Automated provisioning and are able to use enterprise provisioning service.

2. Interfacing with VA’s Master Veteran Index (MVI) to provision identity attributes, if the solution relies on VA user identities. MVI is the authoritative source for VA user identity data.

3. The VA defined unique identity (Secure Identifier [SEC ID] / Integrated Control Number [ICN]).

4. Multiple authenticators for a given identity and authenticators at every Authenticator Assurance Level (AAL) appropriate for the solution.

5. Identity proofing for each Identity Assurance Level (IAL) appropriate for the solution.

6. Federation for each Federation Assurance Level (FAL) appropriate for the solution, if applicable.

7. Two-factor authentication (2FA) through an applicable design pattern as outlined in VA Enterprise Design Patterns.

8. A Security Assertion Markup Language (SAML) implementation if the solution relies on assertion based authentication. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST SP 800-63-3 guidelines.

9. Authentication/account binding based on trusted Hypertext Transfer Protocol (HTTP) headers if the solution relies on Trust based authentication.

10. Role Based Access Control.

https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy04/m04-04.pdf https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy04/m04-04.pdf https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-24.pdf https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-24.pdf https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf

11. Auditing and reporting capabilities.

12. Compliance with VAIQ# 7712300 Mandate to meet PIV requirements for new and existing systems.

https://www.voa.va.gov/DocumentView.aspx?DocumentID=4846

6.1.3 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

Contractor Responsibilities:

a. The Contractor shall prescreen all personnel requiring access to the computer systems to ensure they maintain the appropriate Background Investigation, and are able to read, write, speak and understand the English language.

b. Within 3 business days after award, the Contractor shall provide a roster of Contractor and Subcontractor employees to the COR to begin their background investigations in accordance with the PAL template artifact. The Contractor Staff Roster shall contain the Contractor’s Full Name, Date of Birth, Place of Birth, individual background investigation level requirement (based upon Section 6.2 Tasks), etc. The Contractor shall submit full Social Security Numbers either within the Contractor Staff Roster or under separate cover to the COR. The Contractor Staff Roster shall be updated and provided to VA within 1 day of any changes in employee status, training certification completion status, Background Investigation level status, additions/removal of employees, etc. throughout the Period of Performance. The Contractor Staff Roster shall remain a historical document indicating all past information and the Contractor shall indicate in the Comment field, employees no longer supporting this contract. The preferred method to send the Contractor Staff Roster or Social Security Number is by encrypted e-mail. If unable to send encrypted e-mail, other methods which comply with FIPS 140-2 are to encrypt the file, use a secure fax, or use a traceable mail service.

c. The Contractor should coordinate with the location of the nearest VA fingerprinting office through the COR. Only electronic fingerprints are authorized. The Contractor shall bring their completed Security and Investigations Center (SIC) Fingerprint request form with them (see paragraph d.4. below) when getting fingerprints taken.

d. The Contractor shall ensure the following required forms are submitted to the COR within 5 days after contract award:

1) Optional Form 306

2) Self-Certification of Continuous Service

3) VA Form 0710

4) Completed SIC Fingerprint Request Form

e. The Contractor personnel shall submit all required information related to their background investigations (completion of the investigation documents (SF85, SF85P, or SF 86) utilizing the Office of Personnel Management’s (OPM) Electronic Questionnaire for Investigations Processing (e-QIP) after receiving an email notification from the Security and Investigation Center (SIC).

f. The Contractor employee shall certify and release the e-QIP document, print and sign the signature pages, and send them encrypted to the COR for https://www.voa.va.gov/DocumentView.aspx?DocumentID=4846 electronic submission to the SIC. These documents shall be submitted to the COR within 3 business days of receipt of the e-QIP notification email. (Note:

OPM is moving towards a “click to sign” process. If click to sign is used, the Contractor employee should notify the COR within 3 business days that documents were signed via e-QIP).

g. The Contractor shall be responsible for the actions of all personnel provided to work for VA under this contract. In the event that damages arise from work performed by Contractor provided personnel, under the auspices of this contract, the Contractor shall be responsible for all resources necessary to remedy the incident.

h. A Contractor may be granted unescorted access to VA facilities and/or access to VA Information Technology resources (network and/or protected data) with a favorably adjudicated Special Agreement Check (SAC), completed training delineated in VA Handbook 6500.6 (Appendix C, Section 9), signed “Contractor Rules of Behavior”, and with a valid, operational PIV credential for PIV-only logical access to VA’s network. A PIV card credential can be issued once your SAC has been favorably adjudicated and your background investigation has been scheduled by OPM. However, the Contractor will be responsible for the actions of the Contractor personnel they provide to perform work for VA. The investigative history for Contractor personnel working under this contract must be maintained in the database of

OPM.

i. The Contractor, when notified of an unfavorably adjudicated background investigation on a Contractor employee as determined by the Government, shall withdraw the employee from consideration in working under the contract.

j. Failure to comply with the Contractor personnel security investigative requirements may result in loss of physical and/or logical access to VA facilities and systems by Contractor and Subcontractor employees and/or termination of the contract for default.

k. Identity Credential Holders must follow all HSPD-12 policies and procedures as well as use and protect their assigned identity credentials in accordance with VA policies and procedures, displaying their badges at all times, and returning the identity credentials upon termination of their relationship with

VA.

A. Contractor Staff Roster