ATCH_2_SOW_.pdf

ATCH 2 SOW RFQ 200866005 PPE – Uniforms San Diego Sector

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Statement of Work Industrial Laundry Services for PPE Apparel

1.0 Description of Services

This Statement of Work (SOW) outlines the Personal Protective Equipment (PPE) apparel in the Industrial Services Contract as required by OSHA and the San Diego Sector Safety Assessment (see attached). PPE Apparel and laundering services are required at various locations within the U.S. Customs and Border Protection (CBP) San Diego Sector, and are to be delivered weekly to sector garages. This is a firm fixed price requirement contract to furnish all labor materials, equipment, transportation, and supervision necessary to provide and maintain leased apparel to all of the Border Patrol locations listed in Attachment 1. The Contractor will also be responsible for servicing (e.g. cleaning, laundering, repairing, and replacing) all items.

The Contractor shall create and maintain an electronic price list of all contract line items to facilitate with billing and reconciliation of monthly invoices. The invoice structure shall be established at the Post-Award Conference; however vendor will invoice only once per month.

The Contractor shall submit quarterly activity reports to CBP. Individual activity reports should include, at a minimum, the usage per contract line item per location, the dollar value of individual orders (including line items and total), and loss and ruin.

1.1 Apparel Services

The Contractor shall provide eleven (11) new Apparel Sets per employee initially. An Apparel Set is defined as some type of shirt combined with one pair of pants. Additionally, contractor shall provide coveralls as requested, and a jacket for each person (seasonal). A complete listing of current names of personnel and delivery locations for the Apparel Sets is provided in Attachment 1. Apparel Sets shall be replaced on an annual basis or as needed in the case of personnel changes and weight gain/loss.

The Contractor shall perform on-site visits to (a) obtain employee measurements for Apparel Sets, (b) issue a set of apparel for each individual and (c) determine other product requirements.

Based on the information gathered during the on-site visit(s), the Contractor shall build a client profile and create a standard order.

Apparel shall be 65% cotton and 35% polyester blend. All apparel shall exhibit high standards of construction, consistent dies, no loose threads, tears, holes, no stitching errors, no runs or fabric imperfections. Employees will be given a sleeve option (i.e., short or long sleeve). True PPE must protect personnel from chemical hazards and will be tested for compliance prior to award. Approved PPE will be approved via memo from the Sector Safety Officer.

The Contractor shall provide embroidery service. For embroidery/patch requirements the Contractor shall be required to meet with each CBP POC within 20 days of contract award. A

pg. 2 sample Apparel Set, complete with embroidery/patch shall be submitted to the CBP Contracting Officer’s Representative (COR) for approval 10 days prior to delivery of the first Apparel Sets.

Each apparel item shall be marked with the employees last name in an inconspicuous location (e.g., inside shirt collar, inside waistband of pants) with indelible marker, or some other identification method.

The Contractor shall pick up soiled apparel and deliver clean apparel in accordance with Paragraph 1.2. Laundered apparel delivered is to have a uniform appearance of colorfastness and be of same quality and texture. Laundered apparel is to be free of dirt, contaminates, debris, dampness, offensive odors, mildew and cleansing chemicals residue. All laundered apparel will be delivered on hangers. The Contractor shall provide laundry bags for dirty apparel.

1.2 Pick-up/Delivery Schedule

The Contractor shall pick up and deliver those items identified in Paragraphs 1.1 in the quantities and at the frequencies (weekly, bi-weekly or monthly) established by the CBP COR.

Laundered items are to be delivered during normal business hours. Normal business hours are defined as the hours between 6:00 a.m. and 2:30 p.m., local time, Monday through Friday. In the event of a cancellation the CBP POC will notify the Contractor at least 12 hours before the scheduled pick-up. In the event of a delivery cancellation the Contractor shall notify the CBP POC at least 12 hours before the scheduled delivery. When a holiday occurs on a scheduled pickup or delivery day, the scheduled pickup or delivery will be performed on the first work day following the holiday (Monday through Friday).

A delivery ticket must accompany each order, identifying the items delivered and any deviations (e.g., shortages, substitutions) from the original order. In addition, the delivery invoice must contain an order number, quantity ordered, quantity delivered, price for quantity delivered, unit of measure, item number, product description, item substitution notification and backorder disposition. The required fill rate for all orders is 100%. Delivery tickets will be compared to the monthly invoice for certification prior to payment.

1.3 Unserviceable / Non-repairable Items

All unserviceable/non-repairable items shall be replaced by the Contractor at no cost to the Government. Replacement articles shall be the same as the original article in size, color, quality, etc. Replacement articles shall be returned at the next delivery.

1.4 Non-Reimbursable Repairs

Except for unserviceable/non-repairable items, the Contractor shall repair, at no additional cost to the Government, all minor rips, tears, open seams and holes using thread and materials of the same quality, comparable color, colorfastness and texture as that used in the manufacture of the item. Minor is defined as less than five (5) inches. In addition, the Contractor shall replace all

pg. 3 broken or missing hardware (e.g., buttons, zippers) with hardware of matching color and similar appearance and quality. Alterations shall be performed at no charge to the Government.

1.5 Re-wash/Re-clean of Laundered Items

Any items found to have been unsatisfactorily laundered shall be re-cleaned at no additional cost to the Government. The CBP location POC will notify the Contractor’s POC as soon as the unsatisfactory condition is discovered. The item(s) shall be rewashed and returned at the next delivery. Contractor shall ensure rewash items are segregated from other laundry articles when returned. Contractor shall also ensure that items are readily identifiable upon return to the Government as rewash items. For example, items may be labeled with a tag stating “Re-washed.”

1.6 Missing/Lost Items

The Contractor shall assume full liability for all lost, damaged or destroyed items after pickup at the CBP locations. The Contractor shall replace all lost, damaged or destroyed items at no cost to the Government. PPE will be exchanged on a one for one basis; soiled for cleaned and total quantity will be documented on the delivery ticket.

1.7 Decision to Not Extend Option Years, Expiration, or Termination of Contract

Upon any of the above conditions, Customs and Border Protection will not be responsible for costs associated with normal wear and tear of leased apparel. Normal wear and tear consists of clothing stained by solvents, oil, or any other automotive fluids that occur during the performance of the typical duties of Automotive Technicians (Mechanics). Additional wear and tear also includes faded, frayed, or worn apparel. Additionally, Customs and Border Protection will not be responsible for the costs of making the apparel serviceable at the end of the contract period or any of the above conditions.

1.8 Apparel Sets

There are to be eleven (11) pairs of Shirts/Pants provided to each employee to provide for adequate uniform changes between deliveries. The total number of uniforms needed is contingent on the number of government employees.

2.0 Description of Items

A. Apparel

Technician’s and Supervisor/Leaders Work Shirts - 65% Polyester & 35% Cotton, automotive repair industry style shirt, button front, with patch pockets (no flap pockets).

Each uniform shirt will have a patch or embroidered nametag on the right side (above the pocket), and a patch or embroidered nametag on the left side with the U.S. Border Patrol San Diego Sector (above the pocket).

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Leader’s shirt will be lighter shade in color.

Supervisor’s shirts will be black, black with gray or gray with black executive style button front with only the company tag above left pocket. The employees will have the option of short or long sleeve shirts (seasonal changes).

Technician’s Pants - 65% Polyester & 35 % Cotton. Darker color shade (black or gray) than that of shirt color. Pant style to be worn by all Technicians/Leaders/Supervisors.

Jacket (Seasonal) - 7.5 oz. (65/35 cotton/polyester), quilted lining, convertible collar, two slash pockets on sides and 1 utility pocket on arm.

Nametags - Stitch (script or similar professional font) with light shade background.

Coveralls – For supervisors only - 65% Polyester & 35% cotton, same color, same patch requirements as Work Shirts.

3.0 Government Furnished Property

There will be no Government Furnished Property for this contract.

4.0 Change Authorization

Only the Contracting Officer (CO) can make changes to the contract. All changes shall be in writing prior to any change in performance.

5.0 Contractor Point of Contact (POC)

The Contractor shall provide a POC responsible for the contractual performance of work.

Contact information for the POC, and any alternate(s), shall be submitted in writing to the Contracting Officer’s Representative (COR) upon award of the contract.

6.0 Period of Performance

Period of Performance is for one base year and 4 options years.

Base: 3/1/2016 - 2/28/2017 Option Year 1: 3/1/2017 - 2/28/2018 Option Year 2: 3/1/2018 - 2/28/2019 Option Year 3: 3/1/2019 - 2/28/2020 Option Year 4: 3/1/2020 - 2/29/2021

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Attachment 1 – Sector Locations:

Location Address

BOULEVARD GARAGE 2463 RIBBONWOOD DRIVE,

BOULEVARD 91905

BROWN FIELD GARAGE 7560 BRITANNIA COURT, SAN DIEGO

92154

CAMPO GARAGE 32355 OLD HWY 80, PINE VALLEY

91962

CHULA VISTA GARAGE 311 ATHEY AVENUE, SAN YSIDRO, CA

92173

EL CAJON GARAGE 8404 NORTH MAGNOLIA, EL CAJON

92071

IMPERIAL BEACH GARAGE 1802 SATURN BLVD, SAN DIEGO 92154

MURRIETA GARAGE 25762 MADISON AVENUE, MURRIETA

92562

SAN CLEMENTE GARAGE I-5 CHECK POINT MM 67.5, SAN

CLEMENTE 92674

SHQ GARAGE POGO 7682 POGO ROW, SAN DIEGO 92154

FLEET ADMIN POGO 7682 POGO ROW, SAN DIEGO 92154

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APPAREL DIAGRAM

First Name

U.S. Border Patrol San Diego Sector