2.2.1 Complete Sol 70FA6024R00000011 May 30 2024.pdf

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Attached to
Dam Safety Communication, Training, Education, and Awareness Federal contract opportunity
Solicitation number
70FA6024R00000011
Issued by
Federal Emergency Management Agency

About this file

This document is a Request for Quotations (RFQ) issued by the Federal Emergency Management Agency (FEMA) for a contract to provide training, education, and awareness services regarding dam safety topics.

The contract will have a 12-month base period commencing on September 30, 2024, with four 12-month option periods. The contract type is Firm Fixed Price. The required services include web-based and classroom training, an annual national conference/workshop, a repository of training on dam failures, public awareness initiatives, and educational fact sheets. Offerors must submit both a technical and price proposal by July 1, 2024. Award will be made to the responsible offeror whose quote is most advantageous to the government, with technical approach, corporate experience, and key personnel being the most important factors, and price being approximately equal in importance. The North American Industry Classification System (NAICS) code is 541990 with a $19.5M size standard.

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U.S. Department of Homeland Security Washington, DC 20472

May 30, 2024 www.fema.gov

REQUEST FOR QUOTATIONS (RFQ) NUMBER: 70FA6024R00000011

I. TO ALL OFFERORS:

The Federal Management Agency (FEMA) has a requirement to fulfil the National Dam Safety Program (NDSP) mission by providing “Continued Training, Education, and Awareness Opportunities Regarding Dam Safety Topics” to engineers, professionals, prospective state, and local organizations within the greater Dam Safety community.

a. This RFQ is a competitive procurement in accordance with the Federal Acquisition Regulation (FAR) Subpart 12.6 – Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services conducted under the authority of FAR 13.5 – Simplified Procedures for Certain Commercial Products and Commercial Services.

b. All prospective contractors must be registered in the System for Award Management (SAM) at www.sam.gov to be eligible for award. Lack of SAM registration will make an offeror ineligible for award.

c. The NAICS Code is 541990 - $19.5M.

d. Performance Period: The base period of performance (POP) consisting of 12-months will commence on September 30, 2024 through September 29, 2025 with four (4) twelve-month optional periods of performance.

e. The contract type will be a Firm Fixed Price (FFP).

II. INSTRUCTIONS TO OFFERORS:

a. The offeror shall include a cover sheet(s) for each submitted section (i.e., Technical and Business/Price proposal) containing the following information:

(i) Contractor’s Name-Address-Telephone Number-Point of Contact

(ii) Cage Code (or UEI, both from SAM.gov)

(iii) Request for Quote Number: 70FA6024R00000011

III. PROPOSAL SUBMISSIONS: Proposals are due no later than July 1, 2024, at 3:00 PM EST.

Offerors are responsible for verifying receipt of their quotes to this office before the offer due date and time as we do not except facsimile (Fax) responses.

Request for Quotations (RFQ) Number: 70FA6024R00000011

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In response to the RFQ, the Contractor is requested to provide both a Technical Proposal and Business/Price Proposal addressing the requirement. The Technical Proposal shall not exceed fifty

(50) pages. (Resumes of key personnel do not count against the page limitation of the Technical Volume). Resumes shall not exceed two (2) single sided pages each and shall use a type of pitch that is no smaller than a standard 12-point font type.)

Electronic files shall only be in Microsoft Word, Excel, or Adobe Acrobat format. File names should clearly convey contents. The offeror shall screen all files for computer viruses prior to submittal to the Government. The files shall contain no embedded sound or video. Spreadsheets and tables shall be provided as Excel files and all cost or price related information shall conform with the format described above.

Business/Price Proposal: All pricing spreadsheets shall clearly show the Direct Labor Rates for each Labor Category, the number of hours for each Labor Category, and how each Labor Category is allocated to each SOO Objective. All Excel files provided must be unlocked with all equations included and viewable and shall not include any hidden columns, rows, or spreadsheets.

IV. Evaluation Procedures: The evaluation procedures of FAR 13.106-2 shall be utilized for this procurement. The solicitation shall not be subject to the formal source selection procedures described in FAR Part 15. The Government intends to award without exchanges or discussions;

however, the Government reserves the right to conduct exchanges, including discussions, if determined by the Contracting Officer (CO) to be necessary or beneficial to the Government.

Therefore, the initial quotation should contain the Contractor’s best offer. The Government shall not be liable for any costs incurred by the Contractor submitting a quotation in response to this solicitation. The Government will evaluate each offers submitted responses against the following technical evaluation factors:

a. Factor 1: Technical Approach - The Offeror will be evaluated based upon a clear and in-depth technical understanding and capability to successfully perform and fulfill all Statement of Objectives (SOO) requirements. The technical approach shall demonstrate technical sufficiency in the offerors proposed technical and management approach to perform and support the requirements of the SOO. This section of the offeror’s proposal shall include/address information regarding how the proposal logistical support task areas will be performed, the various resources that will be used to facilitate performance, and an identification of potential difficulties in conducting the work with practical suggestions for overcoming these difficulties.

(1) Submittal Requirements:

-A Performance Work Statement (PWS) corresponding to the SOO objectives (i.e., technical approach for performing the work, including a detailed description of tasks proposed, measurable performance standards, a table summarizing proposed deliverables and due dates). The documentation shall clearly describe, in sufficient detail, the Contractor’s authority, proposed resources, and methods necessary to successfully fulfill the requirements, schedules, and all other service requirements per the Request for Quote (RFQ) and SOO.

-A proposed work schedule and estimated date of work commencement;

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-A Quality Assurance Surveillance Plan (QASP) shall also be provided to the Government for review and comment prior to inclusion in the eventual award document. The QASP has no page limit.

b. Factor 2: Corporate Experience – An assessment of the Contractor’s corporate experience in terms of relevancy (similarity of scope, size, and complexity), will be performed by the Government as a means of evaluating the capability of the vendor to successfully meet the requirements of the SOO.

Submittal Requirements: The Contractor shall submit a maximum of three (3) projects which best demonstrate the Contractor’s corporate experience/knowledge in performing relevant work/projects. Each project shall be submitted utilizing Attachment A – Relevant Experience Project Data Sheet. For all submitted projects, the description of the project shall clearly describe the scope of work performance and the relevancy to the project requirements for the RFQ/SOO. A relevant project is defined as a project that is similar in size, nature, scope, and complexity to that of the requirements of the RFQ. Projects submitted for the Contractor must be performed/completed within the past five (5) years of the date of issuance of the RFQ.

c. Factor 3: Key Personnel: The contractor’s key personnel experience will be evaluated on the extent to which they demonstrate the appropriate education, technical credibility, training, and experience in relation to the task areas described in the SOO. In addition, they will be evaluated on their experience in the relevant knowledge within their respective subject areas of expertise.

Contractors shall provide the resumes of all key personnel and shall be a maximum of 2-pages and must contain information on education, background, recent experience, and any unique qualifications which are applicable to the performance of the work, i.e., -Education: Credentials, degree(s), certifications, and professional organization membership(s);

-Previous/current work experience background knowledge in: Civil and Environmental Engineering, Hydropower Development, Dam safety, hydraulic, hydrologic, hydrogeology or related experience, hazard mitigation planning, : (1) Specific experience- please include positions, dates, major responsibilities, tasks, achievements, and relevant highlights within the past 5 years.

(2) General experience- please list positions, dates, employer and one sentence summary of responsibilities and achievements for experience outside of 5-years.

*Unique qualifications that may compliment expertise/background (i.e.) former positions as instructors, software or technology development and skills, national-level communications campaigns, disaster experience, prior interagency collaborations, relevant or related fieldwork.

*Note: If using unique qualifications in lieu of technical expertise and education, or if subject matter experience is fewer than 5 years, please include a paragraph specifying how/why these qualifications should be considered by the Program Office. Responses should be tailored to the impact these unique qualifications will have on the dam safety communications, training, and awareness mission.

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d. Factor 4: Price - Price will be evaluated based on the total price for all CLINS. The Government has requested, and shall evaluate, each Contractor’s detailed cost breakdown to determine the reasonableness and completeness of the price quotation. One or more of the following techniques will be used to ensure a fair and reasonable price:

(a) Comparison of quoted prices/costs received in response to the RFQ;

(b) Comparison of quoted prices/costs with the Independent Government Cost Estimate;

(c) Comparison of quoted prices/costs with available historical information.

The contractor’s Price proposal shall include the applicable labor categories, estimated number of labor hours (per labor category), fully loaded labor rates, subcontract costs (if applicable) and the total estimated firm fixed price (FFP) as necessary to complete the effort.

All price detail/price breakdown) shall be provided in an editable Excel Worksheet. The total proposed amount shall also be stated using the CLIN structure identified on the SF 1449. All pricing spreadsheets shall clearly show the Direct Labor Rates for each Labor Category, the number of hours for each Labor Category, and how each Labor Category is allocated to each SOO Objective/CLIN.

All Excel files provided must be unlocked with all equations included and viewable and shall not include any hidden columns, rows, or spreadsheets.

IV. BASIS FOR AWARD: The Government will award one contract resulting from this RFQ to the responsible contractor whose offer conforming to the RFQ will be most advantageous to the Government, price and other factors considered. The following factors in descending order of importance shall be used to evaluate offers: technical approach, corporate experience, key personnel, and price. When combined, all non-price factors (Factors 1-3) are approximately equal in importance to Factor 4 (Price).

Option CLINS: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s) CLINS.

To account for the option periods possible under FAR 52.217-8 (maximum of six months), the Government will evaluate the option to extend services by adding six months of the offeror’s final option period price to the offeror’s total price. This amount will be the total evaluated price.

NOTE: The government does not intend to have discussions with offerors so please ensure that all information required by this RFQ is provided within your quote.

V. AWARD NOTICE: A written notice of award or acceptance of a quotation will be e-mailed or otherwise furnished to the successful Quoter within the time for acceptance as specified in the quotation and shall result in a binding agreement without further action by either party. Before the quotation’s specified expiration time, the Government may accept a quotation (or part of a quotation), unless a written notice of withdrawal is received before award.

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VI. OFFER SUBMISSION INFORMATION: Your technical and price proposal(s) must be submitted via email only as a MS Word, Excel, and/or Adobe PDF attachment to:

Contracting Officer: Janelle LaMaster email: janelle.lamaster@fema.dhs.gov and- Contract Specialist: Carolyn Horne email: carolyn.horne@associates.fema.dhs.gov no later than July 1, 2024, 3:00 PM ET.

Sincerely, Janelle Lamaster Contracting Officer

Attachments:

1. Attachment A Relevant Experience Project Data Sheet

2. Attachment B SF 1449 with continuation pages

3. Attachment C Statement of Objectives dated APR 2024

Disclosure: Garud Technology Services (GTS) is providing contract specialist support for this contract action performing non-inherently Governmental functions. The GTS blanket purchase agreement (BPA) with FEMA for acquisition support includes a limitation on future contracting and requires all staff under the BPA to sign non-disclosure agreements. GTS staff under the BPA will have access to your proposal information including any proprietary data. By submitting a proposal, you are consenting to such access by GTS staff in support of this effort.

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Attachment A – Relevant Experience Project Data Sheet – Project #1

1. Project Title/location:

2. Contract Number and $ Value:

3. POC Name:

Phone Number:

Email Address:

4. Description of Work (Use a continuation sheet if necessary):

Describe any problems and resolution:

Describe relevancy of this work to SOO requirements:

5. List of Major Subcontractors if any:

6. Contract beginning and ending date: __________________________ to _________________________

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Attachment A – Relevant Experience Project Data Sheet – Project #2

2. Contract Number and $ Value:

3. POC Name:

5. List of Major Subcontractors:

6. Contract beginning and ending date: __________________________ to _________________________

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Attachment A – Relevant Experience Project Data Sheet – Project #3

2. Contract Number and $ Value:

3. POC Name:

5. List of Major Subcontractors:

6. Contract beginning and ending date: __________________________ to _________________________

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THIS PAGE LEFT BLANK INTENTIONALLY

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

70FA60

See Schedule

FEMA CODE 16. ADMINISTERED BYCODE

X

X

541990

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR70FA60

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

07/01/2024 1500 ED

05/30/2024

Carolyn Horne (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

70FA6024R00000011

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 75 WX03227Y2024TOFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

WASHINGTON DC 20472

500 C STREET SW

FEDERAL EMERGENCY MANGEMENT AGENCY

FEMA

15. DELIVER TO

WASHINGTON DC DC 20472

3RD FLOOR

500 C STREET SW

FEDERAL EMERGENCY MANAGEMENT AGENCY

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$19.5

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

FEMA-MITIGATION SECTION

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

ADMINISTERED BY:

FEMA-MITIGATION SECTION

FEDERAL EMERGENCY MANAGEMENT AGENCY

500 C STREET SW

3RD FLOOR

WASHINGTON DC DC 20472 USA

The contractor shall provide training and education support services to increase Dam Safety Awareness amongst State Dam Safety Programs and other NDSP stakeholders and partners. This

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

Janelle L. LaMaster

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

includes web-based trainings, classroom trainings, self-paced trainings, conferences, listening sessions, data collection and any other associated functions.

DO/DPAS Rating: A-NONE

Period of Performance: 09/30/2024 to 09/29/2029

BASE YEAR SERVICES

0001 Webinars: (Live and On-Demand) The Contractor 12 MO will offer a minimum of 8 live webinars on an annual basis and the Contractor will establish a website that hosts a catalog of 100+ on-demand webinars.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2024 to 09/29/2025

0002 Self-paced Training: The Contractor will host 12 MO the self-paced training courses on its web-based platform and will provide outreach support to users as needed when they have questions.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

75 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

0003 Classroom Training: The contractor will provide 12 MO

8 classroom courses during each performance period with each course offered once virtually and once at an on-site venue throughout duration of the contract.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

0004 Annual National Conference/Workshop: The 12 MO

Contractor shall become the sponsor of a post-conference state focused workshop at an annual meeting of national and state dam safety officials. FEMA would work with the conference host each year to identify a workshop, prior to

May 1st.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

0005 Repository of Training - Lessons Learned from Dam 12 MO

Failures and Incidents Training Website

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

0006 Public Awareness Initiatives: The Contractor 12 MO shall put together a public relations campaign about dam safety working with FEMA to choose suitable topics. The Contractor shall put together a Low Head Dam Public Services campaign.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

0007 Support for Educational Fact Sheets: The 12 MO

Contractor shall provide educational fact sheets that focus on dam safety.

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

4 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

0008 Travel Costs (Not-to-Exceed) 1 LO

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

OPTION YEAR 1 SERVICES

1001 Webinars: (Live and On-Demand) Webinars: (Live 12 MO and On-Demand) The Contractor will offer a minimum of 8 live webinars on an annual basis and the Contractor will establish a website that hosts a catalog of 100+ on-demand webinars.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

1002 Self-paced Training: The Contractor will host 12 MO the self-paced training courses on its web-based platform and will provide outreach support to users as needed when they have questions.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

1003 Classroom Training: The contractor will provide 12 MO

8 classroom courses during each performance period with each course offered once virtually and once at an on-site venue throughout duration of the contract.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

5 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

1004 Annual National Conference/Workshop: The 12 MO

Contractor shall become the sponsor of a post-conference state focused workshop at an annual meeting of national and state dam safety officials. FEMA would work with the conference host each year to identify a workshop, prior to

May 1st.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

1005 Repository of Training - Lessons Learned from Dam 12 MO

Failures and Incidents Training Website

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

1006 Public Awareness Initiatives: The Contractor 12 MO shall put together a public relations campaign about dam safety working with FEMA to choose suitable topics. The Contractor shall put together a Low Head Dam Public Services campaign.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

1007 Support for Educational Fact Sheets: The 12 MO

Contractor shall provide educational fact sheets that focus on dam safety.

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

Period of Performance: 09/30/2025 to 09/29/2026

1008 Travel Costs (Not-to-Exceed) 1 LO

(Option Line Item)

Date Option to be Exercised 09/30/2025

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2025 to 09/29/2026

OPTION YEAR 2 SERVICES

2001 Webinars: (Live and On-Demand) Webinars: (Live 12 MO and On-Demand) The Contractor will offer a minimum of 8 live webinars on an annual basis and the Contractor will establish a website that hosts a catalog of 100+ on-demand webinars.

(Option Line Item)

Date Option to be Exercised 0

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2002 Self-paced Training: The Contractor will host 12 MO the self-paced training courses on its web-based platform and will provide outreach support to users as needed when they have questions.

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2003 Classroom Training: The contractor will provide 12 MO

8 classroom courses during each performance period with each course offered once virtually and once at an on-site venue throughout duration of the contract.

(Option Line Item)

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2004 Annual National Conference/Workshop: The 12 MO

Contractor shall become the sponsor of a post-conference state focused workshop at an annual meeting of national and state dam safety officials. FEMA would work with the conference host each year to identify a workshop, prior to

May 1st.

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2005 Repository of Training - Lessons Learned from Dam 12 MO

Failures and Incidents Training Website

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2006 Public Awareness Initiatives: The Contractor 12 MO shall put together a public relations campaign about dam safety working with FEMA to choose suitable topics. The Contractor shall put together a Low Head Dam Public Services campaign.

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

2007 Support for Educational Fact Sheets: The 12 MO

Contractor shall provide educational fact sheets that focus on dam safety.

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

2008 Travel Costs (Not-to-Exceed) 1 LO

(Option Line Item)

Date Option to be Exercised 09/30/2026

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2026 to 09/29/2027

OPTION YEAR 3 SERVICE

3001 Webinars: (Live and On-Demand) Webinars: (Live 12 MO and On-Demand) The Contractor will offer a minimum of 8 live webinars on an annual basis and the Contractor will establish a website that hosts a catalog of 100+ on-demand webinars.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3002 Self-paced Training: The Contractor will host 12 MO the self-paced training courses on its web-based platform and will provide outreach support to users as needed when they have questions.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Continued ...

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3003 Classroom Training: The contractor will provide 12 MO

8 classroom courses during each performance period with each course offered once virtually and once at an on-site venue throughout duration of the contract.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3004 Annual National Conference/Workshop: The 12 MO

Contractor shall become the sponsor of a post-conference state focused workshop at an annual meeting of national and state dam safety officials. FEMA would work with the conference host each year to identify a workshop, prior to

May 1st.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3005 Repository of Training - Lessons Learned from Dam 12 MO

Failures and Incidents Training Website

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

Continued ...

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REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

3006 Public Awareness Initiatives: The Contractor 12 MO shall put together a public relations campaign about dam safety working with FEMA to choose suitable topics. The Contractor shall put together a Low Head Dam Public Services campaign.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3007 Support for Educational Fact Sheets: The 12 MO

Contractor shall provide educational fact sheets that focus on dam safety.

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

3008 Travel Costs (Not-to-Exceed) 1 LO

(Option Line Item)

Date Option to be Exercised 09/30/2027

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2027 to 09/29/2028

OPTION YEAR 4 SERVICES

4001 Webinars: (Live and On-Demand) Webinars: (Live 12 MO and On-Demand) The Contractor will offer a minimum of 8 live webinars on an annual basis and the Contractor will establish a website that hosts a catalog of 100+ on-demand webinars.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

Continued ...

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11 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4002 Self-paced Training: The Contractor will host 12 MO the self-paced training courses on its web-based platform and will provide outreach support to users as needed when they have questions.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4003 Classroom Training: The contractor will provide 12 MO

8 classroom courses during each performance period with each course offered once virtually and once at an on-site venue throughout duration of the contract.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4004 Annual National Conference/Workshop: The 12 MO

Contractor shall become the sponsor of a post-conference state focused workshop at an annual meeting of national and state dam safety officials. FEMA would work with the conference host each year to identify a workshop, prior to

May 1st.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

Continued ...

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12 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6024R00000011

4005 Repository of Training - Lessons Learned from Dam 12 MO

Failures and Incidents Training Website

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4006 Public Awareness Initiatives: The Contractor 12 MO shall put together a public relations campaign about dam safety working with FEMA to choose suitable topics. The Contractor shall put together a Low Head Dam Public Services campaign.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4007 Support for Educational Fact Sheets: The 12 MO

Contractor shall provide educational fact sheets that focus on dam safety.

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

4008 Travel Costs (Not-to-Exceed) 1 LO

(Option Line Item)

Date Option to be Exercised 09/30/2028

Product/Service Code: R499

Product/Service Description: SUPPORT-

PROFESSIONAL: OTHER

Period of Performance: 09/30/2028 to 09/29/2029

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

FEMA Solicitation Number: 70FA6024R00000011 DAM SAFETY TRNG

SF 1449 CONTINUATION PAGES

SECTION B- SUPPLIES OR SERVICES AND PRICE

B.1 SERVICES TO BE FURNISHED. The Contractor shall provide all personnel, equipment, supplies, facilities, and services (except as may be expressly set forth in this contract as furnished by the Government) necessary to perform the effort described in Attachment A – Performance Work Statement (PWS). Contract line-item numbers (CLIN) are established for the contract period of performance as indicated below and on Standard Form 1449, Schedule B Price/Costs and Services. The scope of services are as follows:

DESCRIPTION BASE YEAR

CLIN NO.

OPTION

YEAR 1

CLIN NO.

OPTION

YEAR 2

CLIN NO.

OPTION

YEAR 3

CLIN NO.

OPTION

YEAR 4

CLIN NO.

Webinars 0001 1001 2001 3001 4001 Self- Paced Training 0002 1002 2002 3002 4002 Classroom Training 0003 1003 2003 3003 4003 Annual National Conference Workshop/Sponsorship

0004 1004 2004 3004 4004

Lessons Learned from Dam Failures and Incidents Trng Website

0005 1005 2005 3005 4005

Public Awareness Initiatives

0006 1006 2006 3006 4006

Support for Educational Fact Sheets

0007 1007 2007 3007 4007

Travel Costs 0008 1008 2008 3008 4008

B.2 TRAVEL AND OTHER DIRECT COSTS

Costs for transportation, lodging, meals, and incidental expenses incurred by contractor personnel in performance of this contract are allowable subject to FAR 31.205-46, Travel Costs.

Proposed Travel costs will be considered reasonable and allowable only to the extent that they do not exceed the maximum per diem rates in effect at the time of travel as set forth in the Federal Travel Regulations (FTR).

THE REMAINDER OF THIS PAGE IS LEFT BLANK INTENTIONALLY

B.3 CONTRACT TYPE: The resultant purchase order is: Firm Fixed Price (FFP) Contract.

B.4 IDENTIFICATION OF GOVERNMENT OFFICIALS. The Government Officials assigned to this contract are as follows:

Contracting Officer (CO):

Name: Janelle LaMaster Email: Janelle.LaMaster@fema.dhs.gov

Contract Specialist (CS):

Name: Carolyn Horne Email: Carolyn.horne@associates.fema.dhs.gov

Contracting Officer’s Representative (COR):

Name: Matthew Sierra Email: Matthew.Sierra@fema.dhs.gov

B.5 BILLING INSTRUCTIONS (JUN 2014)

Contractors will use Standard Form 1034 (Public Voucher for Purchases and Services Other Than Personal) located at http://www.gsa.gov/portal/forms/type/SF when submitting a payment request. A payment request means any invoice or request for contract financing payment requesting reimbursement for supplies or services rendered. The Contractor shall not be paid more frequently than on a bi-monthly basis.

Contractors must submit vouchers electronically in pdf format to the FEMA Finance Center at FEMA-Finance- Vendor- Payments@fema.dhs.gov.

A copy of the voucher must be submitted electronically to the contracting officer identified within this contract. The submission of vouchers electronically will reduce correspondence and other causes for delay to a minimum and will facilitate prompt payment to the Contractor. Paper vouchers mailed to the finance center will not be processed for payment. If the Contractor is unable to submit a payment request in electronic form, the contractor shall submit the payment request using a method mutually agreed to by the Contractor, the Contracting Officer, and the payment office.

B.6 DEFECTIVE OR IMPROPER INVOICES (JUN 2014)

Name, title, phone number, and email of officials of the business concern who are to be notified when the Government receives an improper invoice.

Name: ____________________ Phone Number: _____________ Email Address: _____________

B.7 INVOICE APPROVAL (JUN 2014)

The following FEMA individual (in addition to the Contracting Officer) is hereby delegated authority to accept goods and services and to review and approve invoices for this task order:

Authorized Invoice Approver:

Name: Matthew Sierra Email: Matthew.Sierra@fema.dhs.gov

B.8 INVOICE INSTRUCTIONS (JUN 2014)

Invoices shall be submitted as follows: Contractors will use Standard Form 1034 (Public Voucher for Purchases and Services Other Than Personal) and SF 1035 Continuation sheet when requesting payment for supplies or services rendered. The voucher must provide a description of the supplies or services, by line item (if applicable), quantity, unit price, and total amount. The item description, unit of measure, and unit price must match those specified in the contract.

Invoices that do not match the line-item pricing in the contract will be considered improper and will be returned to the Contractor.

B.8.1 SF 1034 and 1035 instructions: SF 1034--Fixed Price

The information which a contractor is required to submit in its Standard Form 1034 is set forth as follows:

(1) U.S. Department, Bureau, or establishment and location insert the names and address of the servicing finance office unless the contract specifically provides otherwise.

(2) Date Voucher Prepared - insert date on which the public voucher is prepared and submitted.

(3) Contract/Delivery Order Number and Date - insert the number and date of the contract and delivery order, if applicable, under which reimbursement is claimed.

(4) Requisition Number and Date - leave blank.

(5) Voucher Number - insert the appropriate serial number of the voucher. A separate series of consecutive numbers, beginning with Number 1, shall be used by the contractor for each new contract. When an original voucher was submitted, but not paid in full because of suspended costs, resubmission vouchers should be submitted in a separate invoice showing the original voucher number and designated with the letter "R" as the last character of the number. If there is more than one resubmission, use the appropriate suffix (R2, R3, etc.) The last voucher of every contract or task order should be marked with the next sequential number, with the words "FINAL" (e.g. Invoice No. 1234-FINAL).

(6) Schedule Number; Paid By; Date Invoice Received - leave blank.

(7) Discount Terms - enter terms of discount, if applicable.

(8) Payee's Account Number - this space may be used by the contractor to record the account or job number(s) assigned to the contract or may be left blank.

(9) Payee's Name and Address - show the name of the contractor exactly as it appears in the contract and its correct address, except when an assignment has been made by the contractor, or the right to receive payment has been restricted, as in the case of an advance account. When the right to receive payment is restricted, the type of information to be shown in this space shall be furnished by the Contracting Officer.

(10) Shipped From; To; Weight Government B/L Number - insert for supply contracts.

(11) Date of Delivery or Service - show the month, day, and year, beginning and ending dates of supplies or services delivered.

(12) Articles and Services - insert the following: "For detail, see Standard Form 1035 total amount claimed transferred from Page of Standard Form 1035." Type the following certification, signed by an authorized official, on the face of the Standard Form 1034.

"I certify that all payments requested are for appropriate purposes and in accordance with the agreements set forth in the contract."

(Name of Official) (Title)

(13) Quantity: Unit Price - insert for supply contracts.

(14) Amount - insert the amount claimed for the period indicated above. This amount should be transferred from the total per the SF 1035 Continuation Sheet.

INVOICE PREPARATION INSTRUCTIONS SF 1035

The SF 1035 will be used to identify the specific item description, quantities, unit of measure, and prices for each category of deliverable item or service. Suitable self-designed forms may be submitted instead of the SF 1035 as long as they contain the information required.

The information which a contractor is required to submit in its Standard Form 1035 is set forth as follows:

U.S. Department, Bureau, or Establishment - insert the name and address of the servicing finance office.

Voucher Number - insert the voucher number as shown on the Standard Form 1035 Schedule Number - leave blank.

Sheet Number - insert the sheet number if more than one sheet is used in numerical sequence.

Use as many sheets as necessary to show the information required.

Number and Date of Order - insert payee's name and address as in the Standard Form 1034.

Articles or Services - insert the contract number as in the Standard Form 1034.

Amount - insert the total quantities contract value, and amount and type of fee payable (as applicable).

A summary of claimed current and cumulative goods and services delivered and accepted to date. - Invoices shall include an itemization of all goods and services delivered and accepted for the period by item and by CLIN. Each invoice shall include sufficient detail to identify goods and services as compared to and in accordance with contract terms and conditions. Invoices that do not match the line-item pricing in the contract will be considered improper and returned to the contractor. In addition, each invoice shall detail the total charges by showing current and cumulative goods and services both currently invoiced and cumulative to date.

B.9 INSPECTION AND ACCEPTANCE – In accordance with FAR 52.212-4.

B.10 NOTICE OF FILING REQUIREMENTS FOR AGENCY PROTESTS

A. Preface. Prior to submission of an agency protest, all parties must use their best efforts to resolve concerns raised by an interested party. FEMA offers, as an option for dispute resolution, Alternative Dispute Resolution (ADR). ADR in an informal, expeditious and inexpensive way to resolve contract issues and is designed to promote satisfying solutions and fair procedures. For more information on FEMA's ADR services, please contact FEMA's ADR office at the following address:

Federal Emergency Management Agency

FEMA ADR Office

Office of Alternative Dispute Resolution

400 Virginia Ave.

Washington, DC 20472

If concerns cannot be resolved, protesters may use these procedures when a resolution is requested from the agency. These procedures have been designed to create an avenue for resolving third party grievances in connection with the acquisition process outside of formal processes through the Government Accountability Office (GAO) and the United States Court of Federal Claims (CFC). Filing an agency protest is not a prerequisite to filing at the GAO or CFC.

If the protester files a protest through the GAO or CFC while their protest is pending at the agency level, FEMA may dismiss the agency protest.

Pursuing an agency protest does not extend the time for obtaining a stay at GAO. These procedures are in addition to the existing protest procedures contained in FAR Subpart 33.103.

B. Definitions.

(1) "Agency protest," as used in this SOP, is one that may be filed with either the Contracting Officer or the officer responsible for the resolution of all agency protests filed at the level above the Contracting Officer.

(2) "Ombudsman," as used in this SOP, is the agency official above the level of the Contracting Officer designated by the Director of the Acquisition Management Division to handle and issue the formal agency decision resolving the protest. Protesters using these procedures may protest directly to the Ombudsman.

(3) "Day," as used in this SOP, is a calendar day. In computing a period for the purpose of these procedures, the day from which the period begins to run is not counted. When the last day of the period is a Saturday, Sunday or a Federal holiday, the period extends to the next day that is not a Saturday, Sunday or a Federal holiday. Similarly, when the Washington, DC offices of FEMA are closed for all or part of the last day, the period extends to the next day on which the Agency is open.

C. Submission Guidelines.

(1) Agency protests may be filed through the Contracting Officer or, at the level above the Contracting Officer, through the Ombudsman either by email transmission or by "Certified Mail" (Return Receipt Requested) as follows:

a. Protests filed through the Contracting Officer, or the Ombudsman must be mailed (Certified Mail) or emailed to:

David J. Orris, FEMA Agency Protest Ombudsman Federal Emergency Management Agency Office of the Chief Procurement Officer Building D-123 16825 South Seton Avenue Emmitsburg, MD 21727 Email: David.Orris@fema.dhs.gov

b. The outside of the envelope or email transmission must be marked "Agency Protest".

c. If the protester submits the protest directly through the Ombudsman, the protester must also, within one (1) day of submitting the protest to the Ombudsman, submit a copy of the protest to the responsible Contracting Officer either by email transmission or by "Certified Mail" (Return Receipt Requested).

(2) To be filed on a given day, protests and any subsequent appeals must be received by 4:30 PM, current-local time of the issuing agency. Any protests received after that time will be filed on the next day.

(3) Protest submissions will not be considered filed until all the following information is provided:

a. Protester's name, address, telephone number and email address,

b. Solicitation or contract number;

c. A detailed statement of all factual and legal grounds for protests, to include an explanation of how the protester was prejudiced;

d. Copies of relevant documents;

e. A request for ruling by the agency;

f. A statement detailing the form of relief requested;

g. All information establishing that the protester is an interested party for the purposes of filing a protest; and

h. All information establishing the timeliness of the protest.

(4) All protests must be signed by an authorized representative of the protester and must be addressed to the Contracting Officer or the Ombudsman.

D. Timeliness/Resolution of Protests.

(1) Protests based upon alleged improprieties in a solicitation which are apparent prior to bid opening, or the time set for receipt of initial proposals shall be filed prior to bid opening or the time set for receipt of initial proposals. In procurements where proposals are requested, alleged improprieties which do not exist in the initial solicitation, but which are subsequently incorporated into the solicitation must be protested not later than the next closing time for receipt of proposals following the incorporation.

(2) Protests other than those covered by paragraph (1) of this section shall be filed not later than 10 days after the basis of protest is known or should have been known (whichever is earlier), with the exception of protests challenging a procurement conducted on the basis of competitive proposals under which a debriefing is requested and, when requested, is required. In such cases, with respect to any protest basis which is known or should have been known either before or as a result of the debriefing, the initial protest shall not be filed before the debriefing date offered to the protester but shall be filed not later than 10 days after the date on which the debriefing is held.

(3) Protests filed through the Contracting Officer.

a. Within twenty (20) days after the protest is filed through the Contracting Officer, the Contracting Officer will send a written ruling and a summary of the reasons supporting the ruling to the protester by "Certified Mail (Return Receipt Requested)".

b. Appeals

i. Protesters who filed protests through the Contracting Officer may, within five (5) days of receipt of the Contracting Officer's written ruling, appeal to the Ombudsman.

ii. Requests for Appellate Review must be submitted to the Ombudsman by FAX transmission or by "Certified Mail" (Return Receipt Requested).

iii. The Ombudsman will send a written ruling and a summary of the reasons supporting the ruling to the protester by "Certified Mail (Mail Receipt Requested)" within ten (10) days of receipt of the request for appellate review of the Contracting Officer's decision.

iv. In accordance with FAR 33.103(d)(4) and 4 C.F.R 21.2(a)(3), if there is an agency appellate review of the Contracting Officer's decision on the protest, it will not extend GAO'S timeliness requirements. Therefore, any subsequent protest to the GAO must be filed within ten

(10) days of knowledge of initial adverse agency action.

(4) Protests filed through the Ombudsman:

a. If the protester protests directly through the Ombudsman, the Ombudsman will send a written ruling and a…

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