2-APD Mental Health Support Services Specifications.pdf

RFP-2025-721-POL-DZ, APD Mental Health & Support Services 1

City of Albuquerque

Request for Proposals

Solicitation Number: RFP-2025-721-POL-DZ

APD Mental Health & Support Services September 30, 2025

Deadline for Receipt of Proposals: October 30, 2025: 4:00 p.m. (Mountain Time) The City eProcurement System will not allow Proposals to be submitted after this date and time.

Pre-Proposal Conference: October 10, 2025, 3:00 p.m (Mountain Time)

City of Albuquerque Department of Finance and Administrative Services

Purchasing Division

V2024.07.10 JLB

RFP-2025-721-POL-DZ, APD Mental Health & Support Services 2

TABLE OF CONTENTS

Page

Introduction 3

Part 1 Instructions to Offerors 4

Part 2 Proposal Format 14

Part 3 Scope of Services 16

Part 4 Evaluation of Proposals 19

Appendix A Example of Cost Proposal Form 21

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INTRODUCTION

The City of Albuquerque, on behalf of the Albuquerque Police Department (APD), is seeking proposals from qualified Offerors to provide a comprehensive range of confidential behavioral health and support services for APD personnel and their immediate families.

The selected offeror will continue the Department’s mandate to ensure ready access to high-quality mental health care, consistent with best practices, and tailored to the unique needs of law enforcement professionals.

Services under this contract shall include psychotherapy and counseling, referrals, critical incident response, consultation, evaluations and assessments, training on mental-health-related topics, research, continuing education, court testimony, outreach, and development of outcome measures.

The successful Offeror shall be appropriately licensed to provide direct behavioral-health services in New Mexico and possess relevant experience supporting law enforcement personnel.

APD anticipates awarding to a single Offeror for a five-year term.

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PART 1

INSTRUCTIONS TO OFFERORS

1.1 RFP Number and Title: RFP-2025-721-POL-DZ, "APD Mental Health and Support

Services"

1.2 Proposal Due Date: October 30, 2025 - NLT 4:00 PM (Local Time)

The time and date Proposals are due shall be strictly observed.

1.2.1 Non-Mandatory Pre-Proposal Conference: This is not a mandatory Pre-

Proposal conference, but highly recommended. Those vendors who choose not to attend shall be solely responsible for obtaining any additional information, clarifications or addenda resulting from this meeting.

When: October 10, 2025, 2:00-3:00 p.m (Mountain Time)

Where: Virtual via Zoom

Link: https://cabq.zoom.us/j/82993790732

1.2.2 Questions: All questions shall be submitted in written format in the City’s eProcurement system prior to the close date for questions and answers.

1.3 Purchasing Division: This Request for Proposals (“RFP”) is issued on behalf of the

City of Albuquerque by its Purchasing Division, which is the sole point of contact during the entire procurement process.

1.4 Authority: Chapter 5, Article 5 of the Revised Ordinances of the City of

Albuquerque, 1994, (“Public Purchases Ordinance”). The City Council, pursuant to Article

1 of the Charter of the City of Albuquerque and Article X, Section 6 of the Constitution of

New Mexico, has enacted this Public Purchases Ordinance as authorized by such provisions and for the purpose of providing maximum local self-government. To that end, it is intended that this Public Purchases Ordinance shall govern all purchasing transactions of the City and shall serve to exempt the City from all provisions of the New Mexico

Procurement Code, as provided in Section 13-1-98K, NMSA 1978.

1.5 Acceptance of Proposal: Acceptance of Proposal is contingent upon Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the following:

1.5.1 City Public Purchases Ordinance

1.5.2 City Purchasing Rules and Regulations: These Rules and Regulations

(“Regulations”) are written to clarify and implement the provisions of the Public

Purchases Ordinance. These Regulations establish policies, procedures, and guidelines relating to the procurement, management, control, and disposal of goods, services, and construction, as applicable, under the authority of the Ordinance.

https://cabq.zoom.us/j/82993790732

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1.5.3 Civil Rights Compliance: Acceptance of Proposal is contingent upon the

Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the Albuquerque Human Rights Ordinance, the

New Mexico Human Rights Act, Title VII of the U.S. Civil Rights Act of 1964, as amended, and all federal statutes and executive orders, New Mexico statutes and

City of Albuquerque ordinances and resolutions relating to the enforcement of civil rights and affirmative action. Questions regarding civil rights or affirmative action compliance requirements should be directed to the City of Albuquerque Human

Rights Office.

1.5.4 Americans with Disabilities Act Compliance: The Offeror certifies and agrees, by submittal of its Proposal, to comply and act in accordance with all applicable provisions of the Americans With Disabilities Act of 1990 and federal regulations promulgated thereunder.

1.5.5 Insurance and Bonding Compliance: Acceptance of Proposal is contingent upon Offeror's ability to comply with the insurance requirements as stated herein.

Please include a certificate or statement of compliance in your Proposal and bonds as required.

1.5.6 Ethics:

1.5.6.1 Fair Dealing. The Offeror warrants that its Proposal is submitted and entered into without collusion on the part of the Offeror with any person or firm, without fraud and in good faith. Offeror also warrants that no gratuities, in the form of entertainment, gifts or otherwise, were, or will be offered or given by the Offeror, or any agent or representative of the Offeror to any officer or employee of the City with a view toward securing a recommendation of award or subsequent contract or for securing more favorable treatment with respect to making a recommendation of award.

1.5.6.2 Conflict of Interest. The Offeror warrants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of services required under the contract resulting from this RFP. The Offeror also warrants that, to the best of its knowledge, no officer, agent or employee of the City who shall participate in any decision relating to this RFP and the resulting contract, currently has, or will have in the future, a personal or pecuniary interest in the

Offeror’s business.

1.5.7 Participation/Offeror Preparation: The Offeror may not use the consultation or assistance of any person, firm company who has participated in whole or in part in the writing of these specifications or the Scope of Services, for the preparation of its Proposal or in the management of its business if awarded the contract resulting from this RFP.

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1.5.8 Debarment or Ineligibility Compliance: By submitting its Proposal in response to this RFP, the Offeror certifies that (i) it has not been debarred or otherwise found ineligible to receive funds by any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the

United States; and (ii) should any notice of debarment, suspension, ineligibility or exclusion be received by the Offeror, the Offeror will notify the City immediately.

Any Proposal received from an Offeror that is, at the time of submitting its Proposal or prior to receipt of award of a contract, debarred by or otherwise ineligible to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, shall be rejected.

Upon receipt of notice of debarment of an Offeror awarded a contract as a result of this RFP (“Contractor”), or other ineligibility of the Contractor to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, the City shall have the right to cancel the contract with the Contractor resulting from this RFP for cause in accordance with the terms of said contract.

1.5.9 Goods Produced Under Decent Working Conditions: It is the policy of the

City not to purchase, lease, or rent goods for use or for resale at City owned enterprises that were produced under sweatshop conditions. The Offeror certifies, by submittal of its Proposal in response to this solicitation, that the goods offered to the City were produced under decent working conditions. The City defines “under decent working conditions” as production in a factory in which child labor and forced labor are not employed; in which adequate wages and benefits are paid to workers;

in which workers are not required to work more than 48 hours per week (or less if a shorter workweek applies); in which employees are free from physical, sexual or verbal harassment; and in which employees can speak freely about working conditions and can participate in and form unions. [Council Bill No. M-8, Enactment

No. 9-1998]

1.5.10 Graffiti Free: When required, the Contractor will be required to furnish equipment, facilities, or other items required to complete these services, that are graffiti-free. Failure of Contractor to comply with this requirement may result in cancellation of the contract resulting from this RFP.

1.6 City Contact: The sole point of contact for this RFP is the City of Albuquerque

Purchasing Division. Questions regarding this RFP should be directed to the following

Purchasing representative unless otherwise specified in the solicitation. The City Contact will communicate with Offerors through its eprocurement system, Bonfire. Offerors will receive email notifications from Bonfire to the email that Offeror included in its Bonfire registration. Offerors are responsible for monitoring any communications sent through

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Bonfire and responding to any requests for information or directives within stated deadlines.

Offerors who fail to abide by this instruction may be deemed nonresponsive.

• David Zamora, Senior Buyer, Department of Finance and Administrative Services, Purchasing Division

• Phone: (505) 768-3866 or Email: david@cabq.gov

• Post Office Box 1293, Albuquerque, New Mexico 87103

1.7 Contract Management: The contract resulting from this RFP will be managed by the Albuquerque Police Department, Behavioral Science Division.

1.8 Clarification: Any explanation desired by an Offeror regarding the meaning or interpretation of this RFP must be requested in writing not less than ten (10) working days prior to the deadline for the receipt of Proposals to allow sufficient time for a reply to reach all Offerors before the submission of their Proposals. No extension of time will be granted based on submission of inquiries subsequent to the required date nor will such inquiries be answered. All inquiries must be directed to the Purchasing Division as stated herein and must be submitted through the City’s eProcurement system Bonfire. The City will not respond to questions that are submitted by any other means than electronically through the City’s eProcurement system. Oral explanations or instructions given before the award of the contract or at any time will not be binding. Purchasing shall prepare answers to questions in the form of Addenda to this RFP and shall post all such Addenda to the online eProcurement System.

1.9 Submission of Proposals. The Offeror’s Proposal must be submitted electronically through the eProcurement system pursuant to the following requirements:

1.9.1 Electronic Copy. Submit your complete Proposal including all forms, attachments, exhibits, Technical Proposal, Cost Proposal, etc. using the eProcurement

System at https://cabq.bonfirehub.com/portal/?tab=openOpportunities. Please allow a minimum of two (2) business days to submit your proposal. If you do not have a username and password, please register as this is the only method to submit electronically on the

Bonfire portal. Please make sure to register on the system in order to receive notices and submit a response to a solicitation. For assistance, please contact support@gobonfire.com or 1-800-354-8010. Failure to submit your proposal electronically through the City’s eProcurement system shall result in your proposal being deemed nonresponsive.

1.9.2 Format. Each file uploaded to the eProcurement System shall be in single

PDF format unless otherwise indicated. The City’s preferred format is Optical Character

Recognition (OCR) searchable PDF format. Do not encrypt files and do not password protect the documents submitted.

1.9.3 ALL PROPOSALS MUST BE RECEIVED BY THE CITY PURCHASING

DIVISION AS SPECIFIED HEREIN. IF YOU FAIL TO COMPLY WITH THE SUBMISSION

REQUIREMENTS IN THIS SECTION 1.9, THE CITY SHALL DEEM YOUR PROPOSAL

https://cabq.bonfirehub.com/portal/?tab=openOpportunities http://www.cabq.gov/vendor/email-notification mailto:support@gobonfire.com

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NONRESPONSIVE.

1.9.4 No other methods of Proposal delivery. Neither telephone, facsimile, nor telegraphic Proposals shall be accepted.

1.9.5 Modification. Proposals may be modified or withdrawn only by written notice, provided such notice is received prior to the Proposal Due Date.

1.9.6 Receipt of Proposals. The only acceptable evidence to establish the time of receipt of Proposals by City Purchasing Office is the time-date stamp of the eProcurement

System.

1.9.7 Acknowledgment of Addenda to the Request for Proposals. Receipt of

Addenda to this RFP by an Offeror must be acknowledged in the City’s eProcurement system. Failure to acknowledge an Addendum may result in your response being deemed non-responsive.

1.10 Modifications to Scope of Services: In the event that sufficient funds do not become available to complete each task in the Scope of Services, the Scope of Services may be amended, based upon the cost breakdown required in the Cost Proposal.

1.11 Required Contract Terms: The Required Contract Terms can be accessed at this link https://www.cabq.gov/dfa/purchasing-division/vendor-services/terms-and-conditions, click on “Request for Proposals Required Contract Terms”. The Offeror certifies that it accepts the Required Contract Terms, or has uploaded its exceptions to the Required

Contract Terms in the City’s eProcurement system, under “Requested Information”

“Exceptions to Section 1.11 Required Contract Terms.” Any exceptions shall be identified by the RFP Section, Subsection, and must state the specific exception the Offeror has, as well as any alternative language. The City’s receipt of exceptions in a response is not an acceptance of any requested changes to the Required Contract Terms. The Required

Contract Terms may differ from the terms in the final contract awarded under this RFP.

1.12 Contract Term: The contract resulting from this solicitation is anticipated to have a term of five (5) years.

1.13 Evaluation Period: The City reserves the right to analyze, examine and interpret any Proposal for a period of ninety (90) days after the hour and date specified for the receipt of Proposals. The City reserves the right to extend the evaluation period if it feels, in its sole discretion, such an extension would be in the best interest of the City.

1.14 Evaluation Assistance: The City, in evaluating Proposals, reserves the right to use any assistance deemed advisable, including City contractors and consultants.

1.15 Rejection and Waiver: The City reserves the right to reject any or all Proposals and to waive informalities and minor irregularities in Proposals received.

1.16 Award of Contract:

1.16.1 When Award Occurs: Award of contract occurs when a Purchase Order is https://www.cabq.gov/dfa/purchasing-division/vendor-services/terms-and-conditions

RFP-2025-721-POL-DZ, APD Mental Health & Support Services 9 issued or other evidence of acceptance by the City is provided to the Offeror. A

Recommendation of Award does not constitute award of contract.

1.16.2 Award: If a contract is awarded, it shall be awarded to the responsive and responsible Offeror whose Proposal conforming to this RFP will be most advantageous to the City as set forth in the Evaluation Criteria.

1.17 Cancellation: This RFP may be canceled for any reasons and any and all Proposals may be rejected in whole or in part when it is in the best interests of the City.

1.18 Negotiations: Negotiations may be conducted with the Offeror(s) recommended for award of contract.

1.19 City-Furnished Property: No material, labor, or facilities will be furnished by the

City unless otherwise provided for in this RFP.

1.20 Public Records:

1.20.1 The Purchasing Division’s procurement file and any documents relating to this RFP, including the Proposals submitted by Offerors, shall be open to public inspection in accordance with applicable law after the recommendation of award of a contract has been approved by the Mayor or the Mayor’s designee.

1.20.2 An Offeror who chooses to submit material they consider a “Trade Secret” must do so in a segregated file clearly designated as containing trade secrets both in the file name and within the contents of the file itself. These segregated files are to be used by the City for reference only. An Offeror’s failure to segregate such materials constitutes a failure to reasonably, under the circumstances, maintain the materials’ secrecy and Offeror indemnifies and holds the City harmless for any and all liability resulting from the disclosure of any materials not segregated as described above.

1.20.3 If an Offeror submits with a proposal material required by law to be kept confidential, the Offeror must segregate such material in a separate file. Such a file should be clearly designated as “Legally Confidential” in both the file name and within the contents of the file. The contents of the file must include a description and citation to the legal basis for why the material must be kept confidential. Failure to segregate the material and describe the legal basis for why it is to be kept confidential may result in the information being disclosed. Designating the entire proposal confidential is not acceptable without providing the legal basis and may result in the information being disclosed. Offeror indemnifies and holds the City harmless for any and all liability resulting from such disclosure resulting from information not segregated as described above.

1.20.4 Pricing, makes and models or catalog numbers of items offered, delivery terms, and terms of payment shall not be designated as trade secrets or required to be kept confidential by law.

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1.20.5 The City will endeavor to restrict the release of material segregated and designated as “Trade Secret” or “Legally Confidential to only those individuals involved in the review and analysis of the Proposals, and to any other party as required by law or court order. Under the New Mexico Inspection of Public Records

Act (Sections 14-2-1 et seq, NMSA 1978) (“Act”) the City may redact trade secrets and other material required to be kept confidential by law, but may not redact proprietary or confidential information. Any Proprietary or Confidential Data provided as part of a Proposal is subject to public inspection under the Act.

Notwithstanding any provision of this RFP, the City shall not be responsible or liable to the Offeror for any disclosure of records required by the Act or an order of a court or other tribunal with jurisdiction over the City.

1.21 Procurement Preferences: A Pay Equity Preference as provided in Section 5-5-31

R.O.A. 1994 (as amended by C/S O-17-33) and the State Preferences as provided in 13-1-

21 NMSA 1978 are applicable to this solicitation. To request the application of a preference, as applicable, Offeror shall submit with its Proposal a City Pay Equity

Preference Form or the New Mexico State Certification for the requested preference.

1.22 Request for Proposals Protest Process:

1.22.1 RFP Documents: If the protest concerns the specifications for the RFP or other matters pertaining to the solicitation documents, the protest must be filed with the Chief Procurement Officer no later than 5:00 p.m., ten (10) business days prior to the deadline for the receipt of Proposals.

1.22.2 Recommendation of Award: If the protest concerns the Recommendation of Award, the protest must be filed with the Chief Procurement Officer no later than

5:00 p.m. of the tenth (10th) business day after the receipt of notice of the

Recommendation of Award.

1.22.3 Timely Protests: Protests must be received by the Chief Procurement

Officer prior to the appropriate deadline as set out herein, or they will be rejected.

The Chief Procurement Officer may waive the deadline for good cause, including a delay caused by the fault of the City. Late delivery by the U.S. Postal Service or other carrier shall not be considered good cause.

1.22.4 How to File a Protest: Any Offeror who is aggrieved in connection with a competitive solicitation or recommendation of award of a contract may protest to the

City Chief Procurement Officer. The protest shall be addressed to the Chief

Procurement Officer, must be submitted in written form and must be legible.

Protests may be electronically delivered via email or mailed. Facsimile, telephonic, telegraphic or any other type of electronic protests will not be accepted.

1.22.5 Required Information: The protest shall contain at a minimum the following:

1.22.5.1 The name and address of the protesting party;

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1.22.5.2 The number of the competitive solicitation;

1.22.5.3 A clear statement of the reason(s) for the protest detailing the provisions believed to have been violated;

1.22.5.4 Details concerning the facts, which support the protest;

1.22.5.5 Attachments of any written evidence available to substantiate the claims of the protest; and

1.22.5.6 A statement specifying the ruling requested.

1.22.6 Delivery of Protests:

1.22.6.1 By Mail: Protests may be mailed in an envelope marked “PROTEST” with the solicitation number. Protests which are mailed should be addressed as follows:

Chief Procurement Officer City of Albuquerque, Purchasing Division P.O. Box 1293 Albuquerque, NM 87103 PROTEST, RFP Number

1.22.6.2 By Electronic Mail: Protests may be emailed to:

Kathleen Oney, Chief Procurement Officer koney@cabq.gov

The message should clearly indicate “PROTEST” and the RFP number in the subject line.

1.22.7 Protest Response by Chief Procurement Officer: The Chief Procurement

Officer will, after evaluation of a protest, issue a response. Only the issues outlined in the written protest will be considered by the Chief Procurement Officer.

1.22.8 Protest Hearing: If a hearing is requested, the request must be included in the protest and received within the time limit. Only the issues outlined in the protest will be considered by the Chief Procurement Officer, or may be raised at a protest hearing. The granting of a hearing shall be at the discretion of the Chief

Procurement Officer following review of the request.

1.23 Insurance:

1.23.1 General Conditions: The City will require the successful Offeror, referred to as the Contractor, to procure and maintain at its expense during the term of the contract resulting from the RFP, insurance in the kinds and amounts hereinafter provided with insurance companies authorized to do business in the State of New

Mexico, covering all operations of the Contractor under the contract. Upon execution of the contract and on the renewal of all coverages, the Contractor shall mailto:koney@cabq.gov

RFP-2025-721-POL-DZ, APD Mental Health & Support Services 12 furnish to the City a certificate or certificates in form satisfactory to the City as well as the rider or endorsement showing that it has complied with these insurance requirements. All certificates of insurance shall provide that thirty (30) days written notice be given to the Risk Manager, Department of Finance and Administrative

Services, City of Albuquerque, P.O. Box 470, Albuquerque, New Mexico, 87103, before a policy is canceled, materially changed, or not renewed. Various types of required insurance may be written in one or more policies. With respect to all coverages required other than professional liability or workers’ compensation, the

City shall be named an additional insured. All coverages afforded shall be primary with respect to operations provided.

1.23.2 Approval of Insurance: Even though the Contractor may have been given notice to proceed, it shall not begin any work under the contract resulting from this

RFP until the required insurance has been obtained and the proper certificates (or policies) are filed with the City. Neither approval nor failure to disapprove certificates, policies, or the insurance by the City shall relieve the Contractor of full responsibility to maintain the required insurance in full force and effect. If part of the contract is sublet, the Contractor shall include any or all subcontractors in its insurance policies, or require the subcontractor to secure insurance to protect itself against all hazards enumerated herein, which are not covered by the Contractor's insurance policies.

1.23.3 Coverage Required: The kinds and amounts of insurance required are as follows:

1.23.3.1 Commercial General Liability Insurance. A commercial general liability insurance policy with combined limits of liability for bodily injury or property damage as follows:

$2,000,000 Per Occurrence

$2,000,000 Policy Aggregate

$1,000,000 Products Liability/Completed Operations

$1,000,000 Personal and Advertising Injury

$ 5,000 Medical Payments

Said policy of insurance must include coverage for all operations performed for the City by the Contractor and contractual liability coverage shall specifically insure the hold harmless provisions of the contract resulting from this RFP.

1.23.3.2 Automobile Liability Insurance. A comprehensive automobile liability insurance policy with liability limits in amounts not less than

$1,000,000 combined single limit of liability for bodily injury, including death, and property damage in any one occurrence. The policy must include

RFP-2025-721-POL-DZ, APD Mental Health & Support Services 13 coverage for the use of all owned, non-owned, hired automobiles, vehicles and other equipment both on and off work.

1.23.3.3 Workers' Compensation Insurance. Workers' compensation insurance policy for the Contractor's employees, in accordance with the provisions of the Workers' Compensation Act of the State of New Mexico, (the "Act"). If the Contractor employs fewer than three employees and has determined that it is not subject to the Act, it will certify, in a signed statement, that it is not subject to the Act. The Contractor will notify the

City and comply with the Act should it employ three or more persons during the term of the contract resulting from this RFP.

1.23.3.4 Professional Liability (Errors and Omissions) Insurance.

Professional liability (errors and omissions) insurance in an amount not less than $1,000,000 combined single limit of liability per occurrence with a general aggregate of $1,000,000

1.23.4 Increased Limits: During the life of the contract the City may require the

Contractor to increase the maximum limits of any insurance required herein. In the event that the Contractor is so required to increase the limits of such insurance, an appropriate adjustment in the contract amount will be made.

1.23.5 Additional Insurance: The City may, as a condition of award of a contract, require a successful Offeror to carry additional types of insurance. The type and limit of additional insurance is dependent upon the type of services provided via the contract by the successful Offeror.

1.24 Pay Equity Documentation. All Proposals shall include a Pay Equity Reporting Form that can be accessed at https://www.cabq.gov/gender-pay-equity-initiative. Offerors who believe they are exempt because they are an out-of-state contractor (meaning that you have no facilities and no employees working in New Mexico) are not required to report data, but must still submit a Pay Equity Reporting Form with the box verifying the exempt status checked. Any Proposal that does not include a Pay Equity Reporting Form shall be deemed nonresponsive, as stated in the Public Purchases Ordinance, 5-5-

31. A Pay Equity Reporting Form will be automatically issued within two (2) business days of completing your information at the link above. To ensure you have your form before the deadline for solicitation close, please access the link at least three (3) business days prior to the solicitation deadline. Please contact the “City Contact” identified above in Section

1.6 with any questions about the Pay Equity Reporting Form.

https://www.cabq.gov/gender-pay-equity-initiative

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PART 2

PROPOSAL FORMAT

A “Proposal” consists of two distinct sections—a “Technical Proposal” and a

“Cost Proposal”—that are submitted separately in Bonfire. Failure to submit the

Technical Proposal and Cost Proposal separate, shall result in the City deeming your submission non-responsive.

2.1 Technical Proposal Format, Section One

2.1.1 Offeror Identification: State name and address of your organization or office and nature of organization (individual, partnership or corporation, private or public, for-profit or non-profit). Subcontractors, if any, shall be identified in a similar manner. Include name, email address and telephone number of person(s) in your organization authorized to execute the contract resulting from this RFP. Submit a statement of compliance with all laws stated herein. Submit a statement of agreement to the Required Contract Terms; state exceptions as directed in Section

1.11. Show receipt of Addenda if applicable. Provide a statement or show ability to carry the insurance specified.

2.1.2 Experience:

2.1.2.1 Current Experience: Offeror shall state the relevant experience of the company and of the individuals who will be actively engaged in providing mental health and support services to APD personnel and their immediate families. Offeror shall submit resumes and a copy of each proposed clinician’s current New Mexico license(s), issued by the appropriate state professional licensing board, for the individuals proposed to perform services under this contract.

2.1.2.2 Past Experience: Describe a minimum of three (3) projects of similar scope and size, which are now complete; state for whom the work was performed, year completed, and a letter of reference for each regarding the work. References shall be for work performed in the past three (3) to five (5) years. DO NOT use City employees or any City elected officials as a reference. The City will not contact and will not assign any evaluation points for references from City employees or elected officials. State relevant experience with other municipalities or government entities.

2.1.3 Proposed Approach to Tasks: Discuss fully your proposed approach to each of the tasks described in Part 3, Scope of Services, including but not limited to:

2.1.3.1 Counseling and therapeutic services.

2.1.3.2 On-Call and critical incident response.

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2.1.3.3 Consultation services.

2.1.3.4 Evaluations and assessments.

2.1.3.5 Training and continuing education.

2.1.3.6 Research and outreach activities.

Offeror shall present their proposed approach in a clear and organized format. Charts or tables may be used to illustrate the number of hours dedicated to each task and the individuals or subcontractors assigned to perform each task, but they are not required.

2.1.4 Management Summary: Describe individual staff and subcontractor's responsibilities with lines of authority and interface with the City of Albuquerque staff.

Describe resources to be drawn from in order to successfully perform all required services.

2.2 Cost Proposal Format, Section Two

2.2.1 Total Cost: Submit your Cost Proposal (Appendix A) separately from your

Technical Proposal (upload Appendix A in the City’s eProcurement system). Failure to submit your cost separately from your Technical Proposal shall result in your proposal being deemed non-responsive.

2.2.2 Compensation: The City has established maximum compensation rates for this contract (see Section 3.9 of the Scope of Work). Offeror may propose lower hourly or on-call rates.

Cost proposals shall not exceed:

2.2.2.1 Proposed hourly rates not to exceed Seventy Dollars ($70.00) per hour.

2.2.2.2 Proposed on-call rate, not to exceed Five Hundred Dollars ($500.00) per week.

2.2.3 All Costs: All costs are deemed inclusive of applicable gross receipts tax, insurance, overhead, and profit. The City will not pay for any amounts not included in the fixed compensation structure. Liability for costs not included in the compensation structure remains with the Offeror.

2.2.4 An example of the preferred format is attached as Appendix A. Your response to this section will be used in performing a cost/price analysis.

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PART 3

SCOPE OF SERVICES

3.1 Psychotherapy, Counseling, and Referrals

3.1.1 Offeror shall provide psychotherapy and counseling services, including individual, family, and group counseling.

3.1.2 Offeror shall have completed a Master’s level education or above and be qualified through education and training to independently provide direct behavioral-health services in New Mexico as verified by their state professional licensing board.

3.1.3 Services are limited to APD employees and their immediate family members, as defined by APD standard operating procedure (SOP).

3.1.4 There shall be no limit on the number of sessions per individual.

3.1.5 Offeror shall provide assistance with referrals to appropriate resources, including local/community providers and out-of-area specialized services as needed.

3.1.6 Services are expected to be provided in person, with telehealth/virtual sessions permitted on a case-by-case basis.

3.1.7 Offeror shall provide counseling and therapeutic services primarily at the

APD Behavioral Sciences Main Office located at 1501 Broadway Blvd. SE, Albuquerque, NM 87102 with flexibility to provide services at other APD facilities as requested. Services shall not be provided at the Offeror’s private office.

3.2 Availability and Response Times

3.2.1 Offeror shall provide on-scene response to critical incidents within one (1) hour of notification.

3.2.2 Offeror shall provide follow-up care after incidents, either directly or in coordination with other providers.

3.2.3 Offeror shall maintain 24/7 availability for service delivery.

3.3 Consultation

3.3.1 Offeror shall provide consultation services to supervisors, command staff, peer support teams, chaplains, families, and other APD personnel upon request.

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3.3.2 Consultation services may address clinical matters, case-specific issues, policy, program development, or other relevant behavioral science topics.

3.4 Evaluations and Assessments

3.4.1 Offeror shall conduct general mental health evaluations and assessments consistent with best practices.

3.4.2 Assessments may include general mental health screenings, symptom monitoring, and post-critical-incident evaluations prior to returning to duty.

3.4.3 Offeror shall not perform Fitness for Duty Evaluations, which are outside the scope of APD’s Behavioral Sciences Section.

3.4.4 Offeror shall propose and utilize evidence-based standardized tools to track progress and outcomes.

3.5 Training

3.5.1 Offeror shall provide training to a wide range of audiences including sworn and non-sworn staff, supervisors, families, peer support members, and community partners.

3.5.2 Training shall cover topics such as general mental health, crisis intervention, psychopathology, law-enforcement-specific stressors, adaptive coping, resilience, and suicide prevention. This list is not intended to be exhaustive, and the Offeror may propose additional training topics relevant to the needs of APD personnel and their immediate families.

3.5.3 Offeror shall demonstrate experience in delivering such training.

3.5.4 Trainings shall be offered in-person, virtually, or in hybrid formats.

3.5.5 The number of trainings shall be determined by the needs of APD.

3.6 Research

3.6.1 Offeror shall conduct applied research including data collection, analysis, and reporting.

3.6.2 Offeror shall provide research and compilation of information on relevant behavioral health topics as directed by APD.

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3.7 Continuing Education

3.7.1 Offeror and clinical staff shall maintain continuing education required for professional licensure and certifications.

3.7.2 Offeror may assist in providing training opportunities that contribute to the continuing education of APD personnel.

3.8 Outreach and Promotion

3.8.1 Offeror shall promote the Behavioral Sciences Section (BSS) services through presentations, written and electronic materials, Q&A sessions, and similar methods.

3.8.2 Offeror shall provide outreach both internally to APD personnel and families, and externally to the community as appropriate to promote awareness of services.

3.9 Budget

3.9.1 Services shall be provided under an annual budget of up to $139,352.85, which accounts for hourly services and on-call response.

3.9.2 The total contract budget is $696,764.25 over the five (5) year term, allocated as follows:

3.9.2.1 Seventy Dollars ($70.00) per hour for approximately thirty-four (34) hours of services per week; and

3.9.2.2 Five Hundred Dollars ($500.00) per week for approximately twenty-six (26) weeks per year, for providing On-call Critical Incident

Services.

3.9.3 The combination of the hourly rate and the on-call weekly rate shall not exceed the total annual allocation.

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PART 4

EVALUATION OF PROPOSALS

4.1 Selection Process. The Mayor of Albuquerque shall name, for the purpose of evaluating the Proposals, an Ad Hoc Advisory Committee. On the basis of the evaluation criteria established in this RFP, the committee shall submit to the Mayor a list of qualified firms in the order in which they are recommended. Proposal documentation requirements set forth in this RFP are designed to provide guidance to the Offeror concerning the type of documentation that will be used by the Ad Hoc Advisory Committee. Offerors should be prepared to respond to requests by the Purchasing Office on behalf of the Ad Hoc Advisory

Committee for oral presentations, facility surveys, demonstrations or other areas deemed necessary to assist in the detailed evaluation process. Offerors are advised that the City, at its option, may award this request on the basis of the initial Proposals.

4.1.1 Selection of Finalist Offerors (If Applicable). The Ad Hoc Advisory

Committee may select Finalist Offerors (also known as the “short list”). The Purchasing

Office will notify the Finalist Offerors. Only Finalist Offerors will be invited to participate in the subsequent steps of the procurement if this Finalist process is used.

4.1.2 Oral Presentation or Demonstrations by Finalists (If Applicable). Finalist

Offerors may be required to present their proposals to the Ad Hoc Advisory Committee

(“Oral Presentation”). The Purchasing Office will schedule the time for each Finalist

Offeror’s presentation. All Finalist Offeror Oral Presentations will be held remotely via Zoom unless notified otherwise. Each Oral Presentation will be limited to one (1) hour in duration unless notified otherwise. NOTE: The scores from the initial proposal evaluation will only carry over to the Oral Presentation evaluation in the case of a tie score after Oral

Presentations.

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4.2 Evaluation Criteria. The following general criteria, not listed in order of significance, will be used by the Ad Hoc Advisory Committee in recommending contract award to the Mayor. The Proposal factors will be rated on a scale of 0-1000 with weight relationships as stated below.

4.2.1 Evaluation Factors:

300 - Experience and qualifications of the Offeror and proposed personnel to perform the tasks described in Part 3, Scope of Services.

200 - Past performance and quality of references for comparable services.

250 – Quality, clarity, and feasibility of the proposed approach to each of the tasks described in Part 3, Scope of Services.

150 - Adequacy of the proposed management structure, staffing plan, and allocation of approximately thirty-four (34) hours of service per week and approximately twenty-six (26) weeks for On-Call Critical Incident Services per year.

100 - Cost Proposal – The costs proposed by the Offeror as described in Section

2.2 of this RFP to perform the tasks listed in Part 3, Scope of Services. The evaluation of this section will occur after the technical evaluation, based on a cost/price analysis.

4.2.2 Cost/Price Factors: The evaluation of cost factors in the selection will be determined by a cost/price analysis using your proposed figures. Please note that the lowest cost is not the sole criterion for recommending contract award.

4.2.3 Cost Evaluation. The cost/price evaluation will be performed by the City

Purchasing Division or designee. A preliminary cost review will ensure that each

Offeror has complied with all cost instructions and requirements. In addition, Proposals will be examined to ensure that all proposed elements are priced and clearly presented. Cost Proposals that are incomplete or reflect significant inconsistencies or inaccuracies will be scored accordingly or may be rejected by the

Ad Hoc Advisory Committee if lacking in information to determine the value/price/cost relative to the services proposed.

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