RFP___19LE2019R0007_-Mobile_Telecommunication_Services.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR7833291

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19LE2019R0007

6. SOLICITATION ISSUE DATE

December 26, 2018

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Carolee A. Williamson / Contracting Officer

b. TELEPHONE NUMBER (No collect calls) & email address

+ 961 4 543 600 ProcurementBeirut@state.gov

8. OFFER DUE DATE/ LOCAL

TIME

January 28, 2019 At 02:00 PM

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

Contracting Office U.S. Embassy Beirut

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

Awkar, Metn, Lebanon SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

Carolee Williamson Contracting Office U.S. Embassy Beirut Awkar, Metn, Lebanon

Contracting Office U.S. Embassy Beirut Awkar, Metn, Lebanon

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

Financial Management Office U.S. Embassy Beirut Awkar, Metn, Lebanon

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Provide mobile telecommunication services for one base year and four option years for U.S. Embassy Beirut

See attached Schedule

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212 mailto:ProcurementBeirut@state.gov

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Contracting Office RFP # 19LE2019R0007 December 26, 2018 US Embassy, Beirut Mobile Telecommunication Services

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 1449 cover sheet

• Continuation to SF-1449, RFP Number 19LE2019R0007, Prices, Block 23

• Continuation to SF-1449, RFP Number 19LE2019R0007, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

• Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFP NUMBER # 19LE2019R0007

PRICES, BLOCK 23

1. SCOPE OF CONTRACT

The Contractor shall provide mobile telecommunication services to the Embassy of the United States of America in Beirut, Lebanon. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

II. PERIOD OF PERFORMANCE

The contract will be for a one-year period from the date of the contract award, with four year options to renew.

III. PRICING

A. Base Year Services (Based on 478 Mobile Subscriptions)

CLIN A001 – Call Usage by Monthly Minutes

Services Estimated Calls Per Month in Minutes

Price Per Minute

(Contractor to Provide)

Total Price (Contractor to

Provide)

A.1.1 - Calls within network

51,000

A.1.2 - Calls outside network

44,000

SUB-TOTAL CLIN A001

CLIN A002 – Connection Services

Services Estimated Quantity

Per Month

Prices (Contractor to

Total Price

Provide)

A.2.1 - Postpaid Monthly Subscription (incl. 60 free min)

A.2.2 - Sim Card Replacement

A.2.3 - Temporary Line Suspension

A.2.4 - Reconnection Fee

A.2.5 - Connection Fee/Company

A.2.6 - Connection Fee/Line 5 A.2.7 - Transfer from Prepaid to Postpaid

A.2.8 - Card PUK Unblocking

A.2.9 - Cancellation of line 1 A.2.10 - 24/7 Customer Support Center

A.2.11 - Detailed Bill

A.2.12 – Dedicated Account Manager

SUB-TOTAL CLIN A002

CLIN A003 – Other Services

A.3.1 - MMS

A.3.2 – VPN Fees

A.3.3 - Message Box

A.3.4 - CLIP Alert

A.3.5 - CLIP

A.3.6 - Call Waiting / Hold

A.3.7 - Call Divert

A.3.8 - International Calls Subscription

A.3.9 – Roaming

A.3.10 - Data Roaming

A.3.11 - Call Barring

A.3.12 - SMS Notification when Unreachable

A.3.13 - CLIR and SOCLIR 7

SUB-TOTAL CLIN A003

CLIN A004 – Data Services

High Speed Internet (HSI) Estimated

Provide)

A.4.1. - HSI – 500 MB +

price per additional MB

A.4.2 - HSI – 1500 MB +

A.4.3 - HSI – 5 GB + price per additional MB

A.4.4 - HSI – 10 GB + price 13

A.4.5 - HSI – 20 GB + price

A.4.6 - HSI – 30 GB + price

A.4.7 - HSI – 40 GB + price

A.4.8 - HSI – 60 GB + price

A.4.9 - HSI – 100 GB +

A.4.10 - HSI – 200 GB +

SUB-TOTAL CLIN A004

Base Year Total for All Services (Add CLIN A001+A002+A003+A004 and Multiply By 12 Twelve)

Value Added Tax (VAT)

Base Year Grand Total for All Services

B. Option Year One Services (Based on 498 Mobile Subscriptions)

CLIN B001 – Call Usage by Monthly Minutes

Services Estimated Calls Per

(Contractor to Provide)

Total Price (Contractor to

B.1.1 - Calls within network

53,000

B.1.2 - Calls outside network

46,000

SUB-TOTAL CLIN B001

CLIN B002 – Connection Services

Provide)

B.2.1 - Postpaid Monthly Subscription (incl. 60 free min)

B.2.2 - Sim Card Replacement

B.2.3 - Temporary Line

B.2.4 - Reconnection Fee

B.2.5 - Connection Fee/Company

B.2.6 - Connection Fee/Line 5 B.2.7 - Transfer from Prepaid to Postpaid

B.2.8 - Card PUK Unblocking

B.2.9 - Cancellation of line 1 B.2.10 - 24/7 Customer Support Center

B.2.11 - Detailed Bill

B.2.12 – Dedicated Account Manager

SUB-TOTAL CLIN B002

CLIN B003 – Other Services

B.3.1 - MMS

B.3.2 - VPN FEES

B.3.3 - Message Box

B.3.4 - CLIP Alert

B.3.5 - CLIP

B.3.6 - Call Waiting / Hold

B.3.7 - Call Divert

B.3.8 - International Calls

B.3.9 - Roaming

B.3.10 - Data Roaming

B.3.11 - Call Barring

B.3.12 - SMS Notification when Unreachable

B.3.13 - CLIR and SOCLIR 7

SUB-TOTAL CLIN B003

CLIN B004 – Data Services

Provide)

B.4.1. - HSI – 500 MB +

B.4.2 - HSI – 1500 MB +

B.4.3 - HSI – 5 GB + price

B.4.4 - HSI – 10 GB + price 13

B.4.5 - HSI – 20 GB + price

B.4.6 - HSI – 30 GB + price

B.4.7 - HSI – 40 GB + price

B.4.8 - HSI – 60 GB + price

B.4.9 - HSI – 100 GB +

B.4.10 - HSI – 200 GB +

SUB-TOTAL CLIN B004

Option Year One Total for All Services (Add CLIN B001+B002+B003+B004 and Multiply By 12

C. Option Year Two Services (Based on 517 Mobile Subscriptions)

CLIN C001 – Call Usage by Monthly Minutes

Services Estimated Calls Per

(Contractor to Provide)

Total Price (Contractor to

C.1.1 - Calls within network

55,000

C.1.2 - Calls outside network

48,000

SUB-TOTAL CLIN C001

CLIN C002 – Connection Services

Provide)

C.2.1 - Postpaid Monthly Subscription (incl. 60 free min)

C.2.2 - Sim Card Replacement

C.2.3 - Temporary Line

C.2.4 - Reconnection Fee

C.2.5 - Connection Fee/Company

C.2.6 - Connection Fee/Line 5 C.2.7 - Transfer from Prepaid to Postpaid

C.2.8 - Card PUK Unblocking

C.2.9 - Cancellation of line 1 C.2.10 - 24/7 Customer Support Center

C.2.11 - Detailed Bill

C.2.12 – Dedicated Account Manager

SUB-TOTAL CLIN C002

CLIN C003 – Other Services

C.3.1 - MMS

C.3.2 - VPN FEES

C.3.3 - Message Box

C.3.4 - CLIP Alert

C.3.5 - CLIP

C.3.6 - Call Waiting / Hold

C.3.7 - Call Divert

C.3.8 - International Calls

C.3.9 - Roaming

C.3.10 - Data Roaming

C.3.11 - Call Barring

C.3.12 - SMS Notification when Unreachable

C.3.13 - CLIR and SOCLIR 7

SUB-TOTAL CLIN C003

CLIN C004 – Data Services

Provide)

C.4.1. - HSI – 500 MB +

C.4.2 - HSI – 1500 MB +

C.4.3 - HSI – 5 GB + price

C.4.4 - HSI – 10 GB + price

C.4.5 - HSI – 20 GB + price

C.4.6 - HSI – 30 GB + price

C.4.7 - HSI – 40 GB + price

C.4.8 - HSI – 60 GB + price

C.4.9 - HSI – 100 GB +

C.4.10 - HSI – 200 GB +

SUB-TOTAL CLIN C004

Option Year Two Total for All Services (Add CLIN C001+C002+C003+C004 and Multiply By 12

D. Option Year Three Services (Based on 569 Mobile Subscriptions)

CLIN D001 – Call Usage by Monthly Minutes

Services Estimated Calls Per

(Contractor to Provide)

Total Price (Contractor to

D.1.1 - Calls within network

60,000

D.1.2 - Calls outside network

53,000

SUB-TOTAL CLIN D001

CLIN D002 – Connection Services

Provide)

D.2.1 - Postpaid Monthly Subscription (incl. 60 free min)

D.2.2 - Sim Card Replacement

D.2.3 - Temporary Line

D.2.4 - Reconnection Fee

D.2.5 - Connection Fee/Company

D.2.6 - Connection Fee/Line 5 D.2.7 - Transfer from Prepaid to Postpaid

D.2.8 - Card PUK Unblocking

D.2.9 - Cancellation of line 1 D.2.10 - 24/7 Customer Support Center

D.2.11 - Detailed Bill

D.2.12 – Dedicated Account Manager

SUB-TOTAL CLIN D002

CLIN D003 – Other Services

D.3.1 - MMS

D.3.2 - VPN FEES

D.3.3 - Message Box

D.3.4 - CLIP Alert

D.3.5 - CLIP

D.3.6 - Call Waiting / Hold

D.3.7 - Call Divert

D.3.8 - International Calls

D.3.9 - Roaming

D.3.10 - Data Roaming

D.3.11 - Call Barring

D.3.12 - SMS Notification when Unreachable

D.3.13 - CLIR and SOCLIR 7

SUB-TOTAL CLIN D003

CLIN D004 – Data Services

Provide)

D.4.1. - HSI – 500 MB +

D.4.2 - HSI – 1500 MB +

D.4.3 - HSI – 5 GB + price

D.4.4 - HSI – 10 GB + price

D.4.5 - HSI – 20 GB + price

D.4.6 - HSI – 30 GB + price

D.4.7 - HSI – 40 GB + price

D.4.8 - HSI – 60 GB + price

D.4.9 - HSI – 100 GB +

D.4.10 - HSI – 200 GB +

SUB-TOTAL CLIN D004

Option Year Three Total for All Services (Add CLIN D001+D002+D003+D004 and Multiply By 12

E. Option Year Four Services (Based on 592 Mobile Subscriptions)

CLIN E001 – Call Usage by Monthly Minutes

Services Estimated Calls Per

(Contractor to Provide)

Total Price (Contractor to

E.1.1 - Calls within network

62,000

E.1.2 - Calls outside network

55,000

SUB-TOTAL CLIN E001

CLIN E002 – Connection Services

Provide)

E.2.1 - Postpaid Monthly Subscription (incl. 60 free min)

E.2.2 - Sim Card Replacement

E.2.3 - Temporary Line

E.2.4 - Reconnection Fee

E.2.5 - Connection Fee/Company

E.2.6 - Connection Fee/Line 5 E.2.7 - Transfer from Prepaid to Postpaid

E.2.8 - Card PUK Unblocking

E.2.9 - Cancellation of line 1 E.2.10 - 24/7 Customer Support Center

E.2.11 - Detailed Bill

E.2.12 – Dedicated Account Manager

SUB-TOTAL CLIN E002

CLIN E003 – Other Services

E.3.1 - MMS

E.3.2 - VPN FEES

E.3.3 - Message Box

E.3.4 - CLIP Alert

E.3.5 - CLIP

E.3.6 - Call Waiting / Hold

E.3.7 - Call Divert

E.3.8 - International Calls

E.3.9 - Roaming

E.3.10 - Data Roaming

E.3.11 - Call Barring

E.3.12 - SMS Notification when Unreachable

E.3.13 - CLIR and SOCLIR 7

SUB-TOTAL CLIN E003

CLIN E004 – Data Services

Provide)

E.4.1. - HSI – 500 MB +

E.4.2 - HSI – 1500 MB +

E.4.3 - HSI – 5 GB + price

E.4.4 - HSI – 10 GB + price

E.4.5 - HSI – 20 GB + price

E.4.6 - HSI – 30 GB + price

E.4.7 - HSI – 40 GB + price

E.4.8 - HSI – 60 GB + price

E.4.9 - HSI – 100 GB +

E.4.10 - HSI – 200 GB +

SUB-TOTAL CLIN E004

Option Year Four Total for All Services (Add CLIN E001+E002+E003+E004 and Multiply By 12

Base Year Grand Total For All Services Option Year One Grand Total For All Services Option Year Two Grand Total For All Services

Option Year Three Grand Total For All Services Option Year Four Grand Total For All Services

GRAND TOTAL FOR BASE + ALL OPTION YEARS

VALUE ADDED TAX (VAT)

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is included in each performance period.

During this contract period, the Government shall place orders totaling a minimum of 100 subscriptions. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed 750 lines. This reflects the contract maximum for this period of performance.

Base Year Total Option Year 1 Total Option Year 2 Total Option Year 3 Total Option Year 4 Total

GRAND TOTAL FOR BASE + ALL OPTION YEARS

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static. Network problems shall be remedied immediately, and the COR must be immediately informed of any problems and their resolution.

EQUIPMENT PACKAGE

[RESERVED]

1.2 CALLS WITHIN LEBANON

The Contractor shall ensure on a 24-hour basis at least 90% local network coverage around Lebanon with special consideration to all urban areas and main traffic routes.

1.3 INTERNATIONAL CALLS

The Contractor shall ensure on a 24-hour basis international connectivity with the USA, all European countries, and all other worldwide countries that telephone services are available.

1.4 INTERNATIONAL ROAMING

The Contractor shall provide as extensive international roaming connectivity as possible, with the special interest of the Government for roaming within Europe and the USA.

1.5 WIRELESS APPLICATION PROTOCOL (WAP)

The Contractor shall provide Internet connection through their network to the Wireless Application Protocol (WAP) Internet sites.

1.6 SMS MESSAGING

The Contractor shall provide access to around the clock SMS messaging.

1.7 VOICE MAIL

The Contractor shall provide Voice Mail services in English and Arabic. A Voice Mail Box shall be prepared for each number separately as per standard practice.

1.8 RENTAL OF CELL-PHONES WITH SIM CARDS

[RESERVED]

1.9 CUSTOMER SERVICE

The Contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features, number changes, lost or stolen telephone reporting, manufacturer’s warranty information, and all other matters concerning the mobile telephone services through the Contractor’s Project Manager.

1.10 DETAILED BILLING

1.10.1 The Contractor shall provide a monthly breakdown of calls made by individual numbers. The breakdown shall clearly show:

Called Number Time and Date of the Call Duration of the Call Data Consumption

VAT

Price

1.10.2 The monthly lists of calls made shall be forwarded to the Contracting Officer’s Representative (COR) until the end of each current month for the previous month to the following address:

U.S. Embassy Beirut Awkar, Metn Lebanon

2. INVOICING

The Contractor shall submit monthly invoices to the COR at the address shown in paragraph d below. A proper invoice must include the following information:

Contractor's name and bank account information for payments by wire transfers

Invoice Date

Contract Number

A summary showing a listing of each line with total monthly price in local currency and/or US Dollars for that line. A detailed invoice for each agency has to be attached to each summary invoice and should include the cost breakdown by each telephone line according to the pricing schedule

A detailed list of all calls made for each line

Prompt payment discount, if any

Name, title, phone number, and address of person to contact in case of defective invoice

If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days. The Contractor must then submit a proper invoice.

The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That agency representative will review the detailed invoice and either approve for payment or advise the COR of the inaccuracies found.

It shall be the COR who will interact with the Contractor on any invoice problems.

The Contractor will send all invoices to the following address:

U.S. Embassy Beirut Financial Management Office Awakr, Metn Lebanon

Payment shall be made in local currency and/or US Dollars by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice.

3. KEY PERSONNEL

3.1 The Project Manager must be able to converse in English and Arabic. The Contractor shall assign to this contract the following key person:

POSITION/FUNCTION ___________________ NAME _________________

Project Manager

3.2 During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3.3 After the first 90 days of performance, the Contractor may substitute a key person if the Contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

3.4 The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

4. PERMITS

Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable Lebanese laws.

5. GOVERNMENT FURNISHED PROPERTY

[RESERVED]

6. ADDITION OF NEW LINES

The Contractor will provide a fully functional SIM card, telephone number, and appropriate security codes to the COR within 24 hours after receiving a delivery order under the contract.

7. NON-OFFICIAL LINES

This Contract is valid only for official Government needs.

8. DISCLOSURE OF INFORMATION

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

9. TECHNOLOGICAL REFRESHMENT

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions – Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

10. SPECIAL SHORT TERM PROMOTION

For the entire contract duration, the Contractor will offer the U.S. Embassy the option to take advantage of any promotional programs that it offers and that is suited for use by U.S.

Embassy staff. The U.S. Embassy, at its own discretion, will have the option to take or reject the opportunity.

11. DELIVERY ORDERS

The Contracting Officer will issue delivery orders to order phone and services to the Contractor for performance of work under this contract. If an order is given orally, it will be followed up by a written delivery order within 7 days.

12. TRAINING

[RESERVED]

13. EQUIPMENT RETURN/DEFECTIVE POLICY

[RESERVED]

14. CUSTOMER SERVICE CENTERS

The Contractor is to provide a telephone number for the purpose of billing inquiries, and customer question regarding accounts and services.

15. SURVIVABILITY AND RECOVERY

The Contractor shall have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed.

The Contractor shall have a recovery plan in place that shall deal with such occurrences.

QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold Services.

Performs all cell phone services set forth in the scope of work.

1. thru 19.

All required services are performed and no more than one

(1) customer complaint is received per month.

SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERICAL

ITEMS (JAN 2017), is incorporated by reference (See SF-1449, Block 27A).

II. 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2017)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(3) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004)(Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C.

3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2016) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) [Reserved].

_X_ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Jul 2013) (41 U.S.C. 2313).

__ (10) [Reserved].

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__ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

__ (ii) Alternate I (Nov 2011) of 52.219-3.

__ (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (ii) Alternate I (JAN 2011) of 52.219-4.

__ (13) [Reserved] __ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Nov 2016) (15 U.S.C. 637(d)(2)and (3)).

__ (17)(i) 52.219-9, Small Business Subcontracting Plan (Jan 2017) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

__ (iii) Alternate II (Nov 2016) of 52.219-9.

__ (iv) Alternate III (Nov 2016) of 52.219-9.

__ (v) Alternate IV (Nov 2016) of 52.219-9.

__ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

__ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

__ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C.

637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C. 657 f).

__ (22) 52.219-28, Post Award Small Business Program Representation (Jul 2013) (15 U.S.C. 632(a)(2)).

__ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

__ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Oct 2016) (E.O. 13126).

__ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

__ (28) 52.222-26, Equal Opportunity (Sept 2016) (E.O. 11246).

__ (29) 52.222-35, Equal Opportunity for Veterans (Oct 2015)(38 U.S.C. 4212).

__ (30) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

__ (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212).

__ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

_X_ (33)(i) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O. 13627).

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__ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

__ (34) 52.222-54, Employment Eligibility Verification (OCT 2015). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

__ (35) 52.222-59, Compliance with Labor Laws (Executive Order 13673) (OCT 2016).

(Applies at $50 million for solicitations and resultant contracts issued from October 25, 2016 through April 24, 2017; applies at $500,000 for solicitations and resultant contracts issued after April 24, 2017).

Note to paragraph (b)(35): By a court order issued on October 24, 2016, 52.222-59 is enjoined indefinitely as of the date of the order. The enjoined paragraph will become effective immediately if the court terminates the injunction. At that time, GSA, DoD and NASA will publish a document in the Federal Register advising the public of the termination of the injunction.

__ (36) 52.222-60, Paycheck Transparency (Executive Order 13673) (OCT 2016).

__ (37)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA– Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (38) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (JUN 2016) (E.O. 13693).

__ (39) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693).

__ (40)(i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Oct 2015) of 52.223-13.

__ (41)(i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun 2014) of 52.223-14.

__ (42) 52.223-15, Energy Efficiency in Energy-Consuming Products (DEC 2007) (42 U.S.C.

8259b).

__ (43)(i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (44) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving

(AUG 2011) (E.O. 13513).

__ (45) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

__ (46) 52.223-21, Foams (JUN 2016) (E.O. 13693).

__ (47)(i) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

__ (ii) Alternate I (JAN 2017) of 52.224-3.

__ (48) 52.225-1, Buy American—Supplies (May 2014) (41 U.S.C. chapter 83).

__ (49)(i) 52.225-3, Buy American—Free Trade Agreements—[RESERVED] __ (50) 52.225-5, Trade Agreements (OCT 2016) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301note).

__ (51) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

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__ (52) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

__ (53) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C.

5150).

__ (54) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150).

_X_ (55) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X_ (56) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

__ (57) 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (Jul 2013) (31 U.S.C. 3332).

_X_ (58) 52.232-34, Payment by Electronic Funds Transfer—Other than System for Award Management (Jul 2013) (31 U.S.C. 3332).

__ (59) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

__ (60) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

__ (61) 52.242-5, Payments to Small Business Subcontractors (JAN 2017)(15 U.S.C.

637(d)(12)).

__ (62)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631).

__ (ii) Alternate I (Apr 2003) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.] __ (1) 52.222-17, Nondisplacement of Qualified Workers (May 2014)(E.O. 13495).

__ (2) 52.222-41, Service Contract Labor Standards (May 2014) (41 U.S.C. chapter 67).

__ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29 U.S.C. 206and 41 U.S.C. chapter 67).

__ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment—Requirements (May 2014) (41 U.S.C. chapter 67).

__ (7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services—Requirements (May 2014) (41 U.S.C. chapter 67).

__ (8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

__ (9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

__ (10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May 2014) (42 U.S.C. 1792).

__ (11) 52.237-11, Accepting and Dispensing of $1 Coin (Sept 2008) (31 U.S.C. 5112(p)(1)).

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(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records—Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement.