19KS7018Q0021,_Janitorial_Services.doc

U.S. Embassy Seoul

General Services Office

Tel. 82-2-397-4754

Fax: 82-2-397-4744

Date: February 26, 2018 Dear Prospective Offerors:

Subject: Solicitation Number 19KS7018Q0021, Janitorial Services Enclosed is a Request for Quotations (RFQ) for Janitorial Services.

If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it in electronic format to the Contracting Office as shown on the block 15 of the Standard Form1449 that follows this letter.

The U.S. Embassy Seoul intends to award a contract to the responsible company submitting an acceptable quotation at the lowest price. We intend to award a contract based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference on March 15, 2018 at 14:00 Korea Standard Time at the General Services Office (GSO) Green Room at #10, Namyoung-dong, Yongsan-gu, Seoul, Korea. A site visit will be done right after the pre-quotation conference.

If you intend to participate in the pre-quotation conference/site visit, please contact Jahwon Angela Lee (Tel. 82-2-397-4762, Fax: 82-2-397-4744, email: leejahwon@state.gov) to make necessary arrangement for access to GSO no later than March 12, 2018 at 17:00 Korea Standard Time. Offerors are requested to limit the number of participants to two persons per company. Please be sure to bring the solicitation document with you to the conference. No extra copies will be available at the conference.

Any questions concerning the solicitation should be submitted in writing by March 12, 2018 at 17:00 Korea Standard Time via email to SeoulProposals@state.gov or fax to 82-2-397-4744.

Quotations are due by March 30, 2018 at 17:00 Korea Standard Time. No quotations will be accepted after this time. Only the electronic submission of the quotation will be accepted. Please submit your quotation addressed only to the Contracting Office by email at SeoulProposals@state.gov. Please separate the technical quotation from the pricing information as well as the Section 5 information.

It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

Sincerely, Christian Yun

Contracting Officer

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19KS70-18-Q-0021

6. SOLICITATION ISSUE DATE

February 26, 2018

7. FOR SOLICITATION

INFORMATION CALL

a. NAME

Christian Yun, Contracting Officer

b. TELEPHONE NUMBER(No collect calls)

822-397-4648

8. OFFER DUE DATE/LOCAL TIME

March 30, 2018 17:00

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

SET ASIDE: _________ % FOR UNRESTRICTED OR

U.S. Embassy Seoul

General Services Office

Seoul, Korea

SMALL BUSINESS

HUBZONE SMALL BUSINESS

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELEIGIBLE UNER THE WOMEN-OWNED SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14.

METHOD OF SOLICITATION

RFP IFB

RFQ

15. EMAIL TO:

CODE

16. ADMINISTERED BY

U.S. Embassy Seoul

Contacting Office

(SeoulProposals@state.gov) Christian Yun, Contracting Officer

17.a.

CONTRACTOR/ CODE

OFFEROR

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

U.S. Embassy Seoul

Financial Management Office

#188, Sejongdaero, Jongno-gu

Seoul, Korea

17b.

CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b.

SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services (See attached)

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

ARE NOT ATTACHED.

ARE 27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE NOT ATTACHED. ARE 27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

28.

CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ___

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER

DATED ____________________________. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

Christian Yun

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 1449 (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ____________________________

INSPECTED

RECEIVED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

CORRECT FOR

FINAL PARTIAL

COMPLETE

38. S/R ACCOUNT NO.

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41c. DATE

42b. RECEIVED AT (Location)

STANDARD FORM 1449 (REV. 2/2012) BACK

TABLE OF CONTENTS

Section 1 - The Schedule

· SF 1449 cover sheet

· Continuation To SF-1449, RFQ Number 19KS70-18-Q-0021, Prices, Block 23

· Continuation To SF-1449, RFQ Number 19KS70-18-Q-0021, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

· Attachment 1 to Description/Specifications/Performance Work Statement, Contractor Furnished Property

· Attachment 2 to Description/Specifications/Performance Work Statement, Government Furnished Property

· Attachment 3 to Description/Specifications/Performance Work Statement, Procedures for changing drinking water dispenser bottles Section 2 - Contract Clauses

· Contract Clauses

· Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

· Solicitation Provisions

· Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12 Section 4 - Evaluation Factors

· Evaluation Factors

· Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

· Representations and Certifications

· Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19KS70-18-Q-0021

PRICES - BLOCK 23

1.0

PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Embassy Seoul, Korea. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services that have been satisfactorily performed.

Offers and Payment in U.S. dollars: U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to be paid in U.S. dollars should submit their offers in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporated under the laws of a state within the United States.

Foreign firms: Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S. firm shall submit its prices and receive payment in local currency.

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the Contractor agrees to an earlier date) on which performance shall start.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with four (4), one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX (VAT)

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1.2 Base Year Prices

Standard Services. The firm-fixed price for the Base Year of the contract is (starting on the date stated in the Notice to Proceed (NTP) and continuing for a period of 12 months):

(1) Chancery, Embassy Annex Compound, Embassy Community Center, and 3 Guard Booths in Yongsan Embassy Housing (YEH)

X 12

(2) Ambassador’s residence (CMR) (See Section1, paragraph 1.5.5)

X 4

(3) Deputy Chief of Mission’s residence (DCR) (See Section1, paragraph 1.5.5)

X 4

Total Price for Base Year = (1) + (2) + (3)

1.3 Option Year 1 Prices (Option Term: Twelve (12) Months)

Standard Services. The firm-fixed price for the Option Year 1 of the contract is

(1) Chancery, Embassy Annex Compound, Embassy Community Center, and 3 Guard Booths in Yongsan Embassy Housing (YEH)

X 12

(2) Ambassador’s residence (CMR) (See Section1, paragraph 1.5.5)

X 4

(3) Deputy Chief of Mission’s residence (DCR) (See Section1, paragraph 1.5.5)

X 4

Total Price for Option Year 1 = (1) + (2) + (3)

1.4 Option Year 2 Prices (Option Term: Twelve (12) Months)

Standard Services. The firm-fixed price for the Option Year 2 of the contract is

(1) Chancery, Embassy Annex Compound, Embassy Community Center, and 3 Guard Booths in Yongsan Embassy Housing (YEH)

X 12

(2) Ambassador’s residence (CMR) (See Section1, paragraph 1.5.5)

X 4

(3) Deputy Chief of Mission’s residence (DCR) (See Section1, paragraph 1.5.5)

X 4

Total Price for Option Year 2 = (1) + (2) + (3)

1.5 Option Year 3 Prices (Option Term: Twelve (12) Months)

Standard Services. The firm-fixed price for the Option Year 3 of the contract is

(1) Chancery, Embassy Annex Compound, Embassy Community Center, and 3 Guard Booths in Yongsan Embassy Housing (YEH)

X 12

(2) Ambassador’s residence (CMR) (See Section1, paragraph 1.5.5)

X 4

(3) Deputy Chief of Mission’s residence (DCR) (See Section1, paragraph 1.5.5)

X 4

Total Price for Option Year 3 = (1) + (2) + (3)

1.6 Option Year 4 Prices (Option Term: Twelve (12) Months)

Standard Services. The firm-fixed price for the Option Year 4 of the contract is

(1) Chancery, Embassy Annex Compound, Embassy Community Center, and 3 Guard Booths in Yongsan Embassy Housing (YEH)

X 12

(2) Ambassador’s residence (CMR) (See Section1, paragraph 1.5.5)

X 4

(3) Deputy Chief of Mission’s residence (DCR) (See Section1, paragraph 1.5.5)

X 4

Total Price for Option Year 4 = (1) + (2) + (3)

1.7 Grand Total of Base and All Option Years

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

Grand Total - Base and All Option Years

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19KS70-18-Q-0021

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

1.0

SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at U.S. Embassy Seoul, Korea. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, conference rooms, restrooms, shower rooms, work areas, entrance ways, lobbies, storage areas, elevators, cafeteria, kitchens, stairways and Guard booths. See attached Section 1 paragraph 3.0 for locations. The contract will be for a one year period from the start date in the Notice to Proceed, with 4 one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The COR must approve these general instructions before issuance.

1.2 Uniforms

The Contractor shall provide uniforms for all Contractor employees required to perform the Services as specified in Attachment 1, Contractor Furnished Property.

1.3 Safety

The contractor shall provide proper and approved personal protective equipment (PPE) to their employees for their safety and protection while performing their routine cleaning operations. PPE may be defined as rubber boots, safety glasses, protective gloves, masks and special equipment needed in the performance of this contract.

1.3.1 Chemical supplies. The contractor shall only use cleaning chemicals that are approved by the COR and products that promote a non-hazardous, healthy, and safe environment. All chemical products must be accompanied by the Safety Data Sheet (SDS) and a file must be maintained at all storage sights. All product containers such as bulk or individual spray bottles must be clearly marked for contents.

1.4 Duties and Responsibilities

1.4.1 Certain areas listed in Section 1, paragraph 3.0 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.4.2.

Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.4.3.

Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.4.4. Protection of Government Property: The Contractor shall take special care to protect Government property from damage or disfigurement. This includes furniture, walls, ceilings, floors, baseboards, and other surfaces from materials not intended for use on that surface. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Standard Services shall include the following work:

1.5.1 Daily Cleaning Requirements shall consist of:

1.5.1.1 Vacuuming or sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and other easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water. The Contractor shall not stack or place furniture on top of other furniture for the convenience of accomplishing any cleaning function.

1.5.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and monitor screens, lamps, baseboards, chair rails, decorative wall molding, ledges and any horizontal surfaces and other common things found in an office environment. All furniture shall be free of dust, dirt, sticky surfaces and areas.

1.5.1.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. The contractor shall use a heavy-duty commercial type vacuum cleaner, high efficiency particulate absorbing (HEPA) filter to ensure adequate cleaning. For occupied office areas, the Contractor shall use a vacuum cleaner that does not produce noise that exceeds 70 decibels. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position. Heavy furniture such as desks, bookshelves, tables, couches and credenzas will not be moved during vacuuming or sweeping operations. The Contractor shall report to the COR immediately if an occupant denies or prevents vacuuming operations in their office space.

1.5.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, smudges, and odors. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms and ensure sufficient stock is readily available. The Contractor shall check those areas used by personnel visiting the Chancery and Embassy Annex Compound several times daily to ensure that the facilities are always clean and neat. Paper towels, toilet paper, soap, and bathroom supplies shall be of a type approved by the COR before being used. Soiled rags or cloths and other cleaning devices used for toilets, bathrooms, mirrors and shower facilities shall not be used for general cleaning in other areas of the buildings.

1.5.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located. The interior and exterior of all wastepaper baskets must be kept clean and free of spillage and debris. The existing liner may be reused if it has not been soiled. Upon completion of this operation, all wastebaskets shall be free from all foreign material. Foreign material includes coffee grounds, paper, soda, etc. The contractor shall properly clean biohazard waste in Medical Unit Clinic at the Chancery and South Post as needed. Annual training for handling Blood Borne Pathogen (BBP) will be provided by Medical Unit. Removal of biohazard waste from Medical Unit Clinic at Chancery and South Post will be performed by other certified contractor engaged by the Embassy.

1.5.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.5.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, elevators, reception booths and partitions. This cleaning shall be done using an environmentally preferred product as a window cleaner and lint free cloth or paper towels. Use proper and approved cleaners on painted surfaces. FEBR door window glass needs special care. Contractor shall receive direction from COR.

1.5.1.8 Removing trash to designated area as directed by the COR, and keeping the trash area organized, clean, and in a sanitary condition.

1.5.1.9 Sweeping debris from walkways and driveways and cleaning them with water hose spray during appropriate climatic and water use conditions.

1.5.1.10 Clean a minimum of twice per day, the exterior designated smoking areas of debris and empty ash tray receptacles.

1.5.1.11 Check all drinking water dispensers and replace empty water bottles. Coordinate with the COR for replacing water bottles in access-controlled areas. Workers who change drinking water bottles in access-controlled area must follow specific instructions provided in Attachment 3. Drinking water bottles are provided by U.S. Embassy Seoul (See Attachment 2, Government Provided Property) 1.5.1.12 Remove trash and sweep off the sidewalks along the Chancery perimeter wall where visa applicants wait.

1.5.1.13 Clean the covered sidewalk areas outside the perimeter wall where visa applicants are transacting business at the sidewalk teller windows or waiting to enter the Chancery.

1.5.1.14 Standard Cleaning for the Chancery cafeteria kitchen, and dining room area using materials and supplies approved by the COR for food service locations.

1.5.1.15 Standard Cleaning of microwaves in cafeteria, kitchen countertop and appliances in multi-purpose rooms.

1.5.1.16 The Contractor shall keep all supplies, equipment, tools, and machines out of traffic lanes or other areas where they might create a hazard. At the end of each work period, the Contractor shall secure all supplies, equipment machines, and tools in closets or other areas provided for this purpose.

1.5.1.17 Disinfect the exam rooms of Medical Unit Clinic at Chancery and South Post. Wipe surface of furniture and equipment with disinfectant provided by Health Unit.

1.5.1.18 Disinfect all door knob, door handles and light switches

1.5.2 Periodic Cleaning. Requirements shall consist of:

1.5.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.5.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.5.2.3 Spot cleaning baseboards and walls.

1.5.2.4 Spot waxing and polishing floors as needed.

1.5.2.5 Shampooing (small area spot clean; as needed) carpets.

1.5.2.6 Dusting window sills and blinds.

1.5.2.7 Cleaning shutters as required.

1.5.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.5.2.9 Spray cleaning, sealing and buffing all viny floors.

1.5.2.10 Cleaning surveillance detection camera protective covers.

1.5.2.11 Remove construction and maintenance debris from buildings when directed, which includes boxes, crates, pallets, waste, and new construction materials, old equipment, and other materials too large for the waste paper baskets. This does not include large items removed as normal waste. Clean floor, carpet, ceiling and wall after construction and maintenance as needed.

1.5.2.12 Clean mirrors on the wall and convex mirrors of the ceiling.

1.5.2.13 Remove spider webs.

1.5.3 Monthly Cleaning Requirements shall consist of:

1.5.3.1 Cleaning major appliances inside and outside including vacuuming dust around motor areas, fan coil units, floor mounted AC units, copy machines, and shredders.

1.5.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.5.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.5.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.5.3.5 Moving all furniture and sweeping, waxing, and buffing all vinyl floors.

1.5.3.6 Clean all ceiling diffusers, grilles, and air return grilles with a damp cloth.

1.5.3.7 High pressure wash all benches, sidewalk covers, and the sidewalk area along the perimeter wall where visa applicants wait for entry into the Chancery from Spring thru Fall and sweep out the area during Winter season. This includes the concrete area and the faces of the building and walls in front of the public entrance. Report any damages or graffiti markings in this area to the COR immediately.

1.5.3.8 Pediatric contact disinfecting of items in waiting area of Medical Unit Clinic at Chancery and South Post. Wipe book cases, all toys and book covers with disinfectant spray, and dry completely. Medical Unit will provide disinfectant for this purpose.

1.5.4 Quarterly Cleaning Requirements by scheduled appointment with the COR for Chancery, Embassy Annex Compound, Embassy Community Center and 3 Guard Booths in Yongsan Embassy Housing (YEH), shall consist of:

1.5.4.1 Cleaning and sanitizing the trash holding area.

1.5.4.2 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.5.5 Quarterly Cleaning Requirements for CMR, legation house, DCR and ACK by scheduled appointment with the COR shall consist of:

1.5.5.1 Shampooing carpets and area rugs in the Ambassador's residence, legation house, DCR and ACK. Schedule shall be arranged in coordination with COR. The work may be performed during afterhours or on weekends.

1.5.5.2 Window cleaning of inside & outside surfaces. Dusting wooden window grill and removing spider webs. CMR and legation house are historical building and constructed with wood. Wooden structure should be cared with appropriate COR approved material. Schedule shall be arranged in coordination with COR. The work may be performed during afterhours or on weekends.

1.5.6 Semi-Annual Cleaning Requirements shall consist of:

1.5.6.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats for vinyl floor tile.

1.5.6.2 Washing the outsides of the windows at the Chancery and Annex . When completed the windows shall be free of smudges, lint, or streaks from the surfaces. Schedule shall be arranged in coordination with COR. The work shall be performed on weekends.

1.5.6.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.5.6.4 Carpet shampooing at Chancery and Annex compound.

1.5.7 Miscellaneous Cleaning Requirements

1.5.7.1 Remove spilled water from carpets and floors resulting from pipe leaks or overflows using a wet vacuum.

1.5.7.2 Remove snow from entrances to various buildings, exterior stairwells, sidewalks, and paths normally used by Embassy employees. Apply snow melt products approved by the COR.

2.0

MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a project manager who shall be responsible for on-site supervision of the Contractor's workforce at all times. This project manager shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The project manager shall have sufficient knowledge of the local language(s) to be able to perform the work required by the contract. The project manager shall have sufficient English and Korean language skills to be able to communicate with members of U.S. Government staff. The contractor shall possess at least two (2) years’ experience of Building hygiene management service. The project manager shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the Embassy security personnel. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract. The Contractor agrees to respond to any and all reported deficiencies immediately.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract.

3.0

LOCATIONS AND TIMES FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Embassy working days.

The Contractor shall provide the janitorial services at the following facilities:

(Gross SM) Scheduled Hours

Mon-Fri

Mon-Fri

Mon-Fri

Mon-Fri

Quarterly

Quarterly

Quarterly

Quarterly

Semiannually

Semiannually

A walk through of the premises will be provided to the contractor. However, the contractor is reminded that any access to offices listed below must have a Marine Security Guard or Cleared American Escort. In addition, all access above the first floor Chancery after 1800 and before 0730 must be escorted. An introductory meeting following contract award will be scheduled with the Marine Detachment to review the access program.

Office Areas Requiring MSG Escort (Chancery Building only):

101, 102

201, 201A, 201B, 201C, 201D, 202, 203, 203A, 203B, 204, 204A

301, 304, 306

400A, 400B, 400C, 400D, 400E, 400F, 400H, 400I, 400J, 401, 401A, 401B, 401C

402A, 402B, 402D, 402E, 403, 405

500, 501, 501A, 501B, 501C, 502, 502, 503E, 504, 505, 507, 507A, 507B, 507C, 511

600A, 600C, 600D, 600E, 600F, 600G, 600H, 600I, 600J, 600K, 600M, 600N

602A, 602B, 602C, 602D, 602E, 602F, 602G, 603A, 603B, 603C, 603D, 603E, 603F, 603G

All offices on the 7th and 8th floors 4.0

PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, not conducting personal affairs during duty hours, or refusing to render assistance or cooperation in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or otherwise be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

· falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

· unauthorized use of Government property, theft, vandalism, or immoral conduct;

· unethical or improper use of official authority or credentials;

· security violations; or,

· organizing or participating in gambling in any form while on Government property.

4.2.6 Key Control. The Contractor shall not receive any keys to access Embassy spaces. The contractor will be escorted in key controlled areas.

4.3.

Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4.

Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take fourteen days to perform. For each individual the list shall include:

· Full Name

· Place and Date of Birth

· Current Address

· Identification number 4.4.2 The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0.

MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, Personal Protective Equipment (PPE), ladders, etc. to perform the work identified in this contract.

6.0

INSURANCE

6.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

6.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

6.2.1 Bodily Injury stated in U.S. Dollars:

Per Occurrence $100,000

Cumulative

$200,000

6.2.2 Property Damage stated in U.S. Dollars:

Per Occurrence $10,000

Cumulative

$50,000

6.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

6.4 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

6.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person

g) arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

6.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for lose in transit to the site or in storage on or off the site.

6.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

6.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

7.0.

LAWS AND REGULATIONS

7.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

7.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

8.0

TRANSITION PLAN

Within fourteen days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

9.0 POST AWARD CONFERENCE

Within 5 days after contract award, the Government will hold a post award conference at the Embassy. At the post award conference, the escort access program shall be explained to the contractor. The Project manager should attend the meeting to participate in any possible discussions on the escort access program. The Government will provide the location, date, and time of the conference when the contract is awarded.

10.0

DELIVERABLES

The following items shall be delivered under this contract:

5 days after award

Attachment 1.

Safety Data Sheet for all chemical products

11.0

QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Services.

Performs all janitorial services set forth in the scope of work.

Paragraph

1.0 thru 10.0 All required services are performed and no more than one (1) customer complaint is received per month.

11.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaint in writing so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

11.3

PROCEDURES.

a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

b) The COR will complete appropriate documentation to record the complaint.

c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

Attachment 1 CONTRACTOR Furnished Property

The contractor shall provide all equipment, materials, supplies, and clothing required to perform Standard Services as specified in this contract. Such items include, but are not limited to uniforms, personal protective equipment (PPE), tools, cleaning supplies, equipment and any other operational or administrative items required for performance of the duties and requirements of this contract. The contractor shall maintain sufficient parts and spare equipment for all Contractor-furnished materials to ensure uninterrupted.

1. Uniforms

The Contractor shall issue a uniform, to include a shirt, trousers, and badges to each employee.

2. The Contractor shall use only environmentally friendly chemical cleaning-products. The Contractor shall provide and identify products by brand name and provide the Safety Data Sheet (SDS) for each of the following. Any changes or substitutions must be approved in advance by the COR.

(a) All-purpose cleaner

(b) General degreaser

(c) General disinfectant

(d) Graffiti remover

(e) Chrome and brass cleaner/polish

(f) Glass cleaner

(g) Furniture polish

(h) Floor stripper

(i) Floor finisher

(j) Carpet cleaner

(k) Solvent spotter

(l) Gum remover

(m) Wood floor finish

(n) Bathroom hand cleaner/soap/liquid soap

(o) Bathroom disinfectant

(p) Bathroom cleaner

(q) Air freshener

(r) Urinal deodorizers

(s) Lime and scale remover

In addition, the Contractor shall provide following non-chemical products containing the maximum feasible amount of recovered materials:

(1) Bathroom tissue - The bathroom tissue must contain 100% recovered materials with 20% post-consumer content.

(2) Toilet Seat Covers - Toilet seat covers must contain 100% recovered materials with 40% post-consumer content.

(3) Paper Towels - The paper towels must contain 100% recovered materials with 40% post-consumer content.

(4) General Purpose industrial wipes - The general purpose industrial wipes must contain 100% recovered materials with 40% post-consumer content.

(5) Plastic trash bags - Plastic trash bags must contain at least 25% post-consumer content.

(6) Plastic umbrella covers for rainy or snowy weather.

(7) Plastic sanitary bags for women’s restroom.

(8) Paper cups for water dispensers.

Information on environmentally preferable products (EPP) is available on the Internet at http://www.epa.gov/opptintr/epp.htm.

All non-chemical products (paper, plastic, etc.) should conform to the Environmental Protection Agency (EPA) Comprehensive Procurement Guide (CPG) if the products are CPG-designated items. CPG information is available on the Internet at http://www.epa.gov/cpg.

Contractors may propose more than one product within a product category and/or propose a product or products addressing more than one product category.

Once this list of products has been approved by the Contracting Officer, the Contractor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, the Contractor would otherwise like to propose an alternative product, or the Contracting Officer would like to propose a more environmentally-preferable product, either the Contractor or Contracting Officer may propose for consideration an “equal” product. If the parties agree to the replacement product, the contract will be modified.

Attachment 2

GOVERNMENT Furnished Property

Government shall provide listed items to the contractor.

1. Bottled drinking water – estimated annual Quantity: 8,800ea (Section 1.5.1.11).

2. Disinfectant for Medical Unit Clinic at Chancery and South Post (Section 1.5.1.5).

3. Annual training for handling Blood Borne Pathogen (BBP) by Medical Unit (Section 1.5.1.5).

Attachment 3

PROCEDURES FOR CHANGING DRINKING WATER DISPENSER BOTTLES

The contractor shall change drinking water bottles in water dispensers to maintain drinking water supplies. If dispensers are not accessible the contractor shall place new bottles outside the inaccessible space for occupants to change. The contractor shall remove any empty water bottles outside inaccessible spaces.

1. The contractor shall wipe dust off of bottle tops before placing them upside down on the water dispenser.

2. The contractor shall wipe dust off of tops of water dispensers in areas where drinking water and drinking water bottles contact the dispenser.

3. Bottles shall be wiped with a new paper towel moistened by drinking water.

4. Contract personnel shall wear sanitary rubber or vinyl gloves when wiping tops of replacement water bottles.

5. Contract personnel changing drinking water bottles shall be in health suitable for food service personnel and use procedures to safeguard drinking water cleanliness. See Section 1.5.1.11.

6. Bottled drinking water shall be provided by Embassy. See attachment 2, Government Furnished Property.

SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4

CONTRACT TERMS AND CONDITIONS – COMMERICAL ITEMS (JAN 2017), is incorporated by reference. (See SF-1449, Block 27a)

ADDENDUM to FAR 52.212-4 None

THE FOLLOWING FAR CLAUSE IS PROVIDED IN FULL TEXT:

52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items (Jan 2018)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(3) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004)(Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

X (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

X (4) 52.204-10, Reporting Executive Compensation and First-Tier…