Questions_and_Responses,_Solicitation___19-236-SOL-00008.docx.pdf

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Attached to
Non-Personal Administrative Support Services Federal contract opportunity
Solicitation number
19-236-SOL-00008
Issued by
Department of Health and Human Services Indian Health Service

About this file

Questions received as of 8:00 PM EST on December 11, 2018 and related responses.

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Other files for this federal contract opportunity

Other files attached to Non-Personal Administrative Support Services, newest first.
File Type Posted
Solicitation_Pricing_Table_(19-236-SOL-00008,_Amended).pdf PDF
Evaluation_Criteria,_19-236-SOL-00008.pdf PDF
Indian_Firm_Representation_Form.pdf PDF
TBHCE_Support_Services_SOW_(19-236-SOL-0008).pdf PDF
Solicitation_Pricing_Table_(19-236-SOL-00008).pdf PDF

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Questions and Responses: Solicitation # 19-236-SOL-00008

*Answers are detailed in Red font color.

1. Is this procurement a continuation of existing services, or a new procurement?

This is a new requirement.

2. If this procurement is a continuation of existing services:

a. What is the existing contract number?

b. What is the dollar value of the existing contract?

c. Who is the existing contractor?

d. How many contractor personnel service the existing contract?

e. Will the new contact be subject to Executive Order 13495, non-displacement of qualified workers?

N/A.

3. Will contractor personnel be primarily based at TBHCE in Albuquerque, NM, another government-determined location, or at the contractor’s facilities?

The primary locations of the contractor personnel will be the contractor’s facilities. However, an in-person introductory meeting and additional travel will be required.

4. If personnel or based at the contractor’s facilities, does the government have a preference for the location of those facilities?

These is no preference given for the location of contractor’s facilities, regardless of housing personnel etc.

5. In the Scope of Work Section 2.9 “various locations” are referenced. Can frequency and duration of travel be estimated at this time?

Frequency and duration cannot be estimated at this time. The Contractor shall coordinate lodging and travel arrangements for travelers in accordance with Federal travel regulations. Travel costs shall be identified and submitted on a cost-reimbursable basis.

However, travel costs shall not exceed $7,500.00 in a single contract year. To account for travel costs for evaluation purposes, an additional $7,500.00 will be added to each contract year for proposals received.

As a result, it is not necessary to include pricing information for travel with your proposal. An amendment to the solicitation detailing this information is forthcoming.

6. How many days are the onsite trainings?

The duration of the onsite trainings and in-person educational activities will vary. Frequency and duration cannot be estimated at this time. The Contractor shall coordinate lodging and travel arrangements for travelers in accordance with Federal travel regulations. Travel costs shall be identified and submitted on a cost-reimbursable basis.

However, travel costs shall not exceed $7,500.00 in a single contract year. To account for travel costs for evaluation purposes, an additional $7,500.00 will be added to each contract year for proposals received.

As a result, it is not necessary to include pricing information for travel with your proposal. An amendment to the solicitation detailing this information is forthcoming.

7. Task/Deliverable Schedule shows 5 required trainings. Will there be 5 required trainings per year and are they all onsite?

The 5 required trainings referenced are all available electronically. Required trainings shall include:

Records Management, Information Systems Security Awareness, etc. The total time required to complete these trainings is estimated at less than 10 hours per required employee.

8. Do we include ODC and Travel costs in the total amount for each year?

Other direct costs should be accounted for in the proposed hourly rate, as this rate should be all-inclusive

(minus travel costs). To account for travel costs for evaluation purposes, an additional $7,500.00 will be added to each contract year for proposals received. As a result, it is not necessary to include pricing information for travel with your proposal. An amendment to the solicitation detailing this information is forthcoming.

9. Do we submit a business section or just the proposed pricing table that was provided?

Please see the solicitation section titled “Instructions to Offerors”. The inclusion of additional documentation detailing business information, technical capabilities and past performance etc. with the pricing table is highly encouraged.

10. Pertaining to the FBO announcement, under Place of Performance, we were wondering if the actual contract performance is for Albuquerque, NM or can it occur at the contractor’s location?

The primary locations of the contractor personnel will be the contractor’s facilities. However, an in-person orientation meeting and additional travel will be required.

11. In regard to the Evaluation Criteria document, a mention is made of the proposal to be “precise, factual, detailed, and complete.” However, no mention of page limits for the proposal or the resumes is provided.

Is there a limit that should be adhered to?

There is no page limit or minimum for proposals.

12. In regard to the Evaluation Criteria document, the first two directions ask to demonstrate experience with computers and software. Is there a certification or resume/bio description that would be accepted for demonstration purposes?

There is no one (1) certification or resume/bio description that will be accepted for demonstration purposes. However, the inclusion/listing of any relevant certification(s), education or job experience that candidates possess is encouraged.

13. The statement of work under items 3.1 (page 5) and 12 (page 11) refer to orientation meeting and five trainings.

a. Does the orientation training in Albuquerque include the five required trainings?

No. The five (5) required trainings referenced are all available electronically. Required trainings shall include: Records Management, Information Systems Security Awareness, etc. The total time required to complete these trainings is estimated at less than 10 hours per required employee.

b. If not, will we have to travel our staff to these additional trainings?

No.

c. Are the trainings offered virtually?

Yes.

d. How many staff can we travel to the orientation and/or required trainings?

Only essential staff should attend the orientation. There is no need to travel to the five (5) required trainings, as they are offered electronically.

14. In the deliverables table, item 12 (page 11) lists items that need to be completed through this contract;

for pricing purposes, can you provide an estimated or average number for each of the items listed as follows?

a. Live virtual trainings:

b. Virtual meetings:

c. Number of materials that will need reviewing and editing for 508 compliance:

d. Site visits (In person education activities):

e. Events (in person education activities) (location for estimated travel costs and number of days at events:

f. Number of materials needing Video conversion:

g. Average number of on-demand reports:

Frequency or an average cannot be estimated for any of the above at this time. The pricing submitted with your proposal should reflect an all-inclusive (minus travel costs) hourly rate (the estimated hours for each contract year have been included) and the total cost (hourly rate x estimated total hours) by contract year. Keep in mind that all of the estimated hours may not be utilized each contract year. An amendment to the pricing table is forthcoming.

15. Under item 3.8 Develop TBHCE Data Collection reports, references are made to CEUs and number of credits by discipline. Is the contractor responsible for providing CEUs and credits?

The contractor is not responsible for providing CEUs and credits.

16. Under item 3.8 Develop TBHCE Data Collection reports, under deliverables on pages 8 and 9, reference is made to Technical Support Staff (hourly, not to exceed 40 hours). Please clarify if the 40 hours is for each year of the contract.

The 40 hours is a weekly “not to exceed” amount in regard to hours worked for the Technical Support Staff. It is estimated that 1 to 2 support staff may be needed at any given time during the life of the contract.

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