191NLE18Q0043_Question_and_Answer.pdf

91NLE18Q0043 Question and Answer

1. Line item 1 –Small form factor or mini tower? 1x16 is preferable? Or must be 4x4gb?

We are asking for mini towers of 4x4 GB

2. Line Item 1- Please clarify Privacy Policy | Defense against threats, 1 year

Please disregard this request. It is a specific prevention solution for a determined brand and it is not really needed.

3. Line Item 1- Guide to Regulation and Safety / Environment (English | Español)

Please disregard this request. Standard user manuals in English and Spanish will be enough.

4. Line Item 1- Mini display port is a must?

No it is not. We only need the computers to have VGA connector

5. Line Item 5- do you need Wireless? Bluetooth?

Yes, both are needed.

6. Line Item 5- Are stickers in Spanish for keyboard sufficient?

No, stickers are not sufficient, keyboard must be in Spanish (this applies for all line items where a keyboard is requested).

7. Line Item 8- Please clarify which office software? Office 365 home package

8gb of high cache memory This is correct

8. Line Item 8- Which monitor specs?

24" LED monitor, full HD.

9. Line Item 8- Which nvidia card?

NVIDIA® GeForce® GT 1030 with 2GB GDDR5 Graphics Memory or similar

10. Line Item 8- Integrated web camera- On the monitor? Would you accept an external one?

External one is better, please You need Bluetooth and wife? Yes, both are needed.

11. Line item 10 – do you have a model in mind?

No, whichever complies with the requirements.

12. Line Item 10- Please clarify the 480 hours support?

This request applies only for lines 001 to 007, and it means Contractor should be able to provide up to 480 hours of technical support on-site in case it is requested by end users.

13. Can INL Mexico provide a list of approved or preferred shipping agents for clearing the equipment through Mexican Customs? No, it is the responsibility of the vendor to find its own broker.