Questions_and_Answers.docx
DOCX document 13 KB Posted
- Attached to
- Dell/EMC Hardware and Software Maintenance Licenses Federal contract opportunity
- Solicitation number
- 18-236-SOL-00066
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment_1._Price_Table.xlsx | XLSX spreadsheet |
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Questions and Answers - 18-236-SOL-00066
What was the contract award number? Who won the last contract for maintenance and what was the amount of the award?
HHSI236201500012W. This PO was awarded to Red River Computer Co. Inc. for the initial purchase of the Dell equipment and three years of warranty was included. The total award amount was $4,234,997.33 – however, this RFQ is for the maintenance services/extended warranty only.
Do you have a copy of the certificate from the last awardee we can review?
No, the previous award did not require a submission of the certificate. The awardee and/or its subcontractor are to be Dell certified service partners. Additionally, all Dell systems are to be updated with new maintenance support dates as identified in the Dell support web site.
Has the current contract for support expired?
No.
Are there any failed components in any of the systems that need support to date?
Not at this time.
Are all systems that need support fully operational at this time?
Yes.
Please explain why we would need a certificate to prove we support Dell / EMC if we are already performing contract of this nature.
The Agency has to verify that the awardee is capable of providing Dell/EMC products and services.
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