PWS.docx

Performance Work Statement for Qlik Platform Enterprise Bundle Annual License and Support Subscription Annual license, support, and training subscription for the Qlik solution platform covering the following products and services:

· Production environments: no limitations on number of users or deployment locations

· QlikView Enterprise Server

· Qlik Sense Enterprise Server

· Qlik NPrinting

· Qlik GeoAnalytics

· Non-production environments: no limitations on number of users or deployment locations

· QlikView Enterprise Server

· Qlik Sense Enterprise Server

· Qlik NPrinting

· Qlik GeoAnalytics

· Maintenance and Support

· Standard level technical support and maintenance for each year of the contract period

· Provides access to technical support via phone, web, and email

· Access to all product releases during the period of the contract Annual Training Subscription Annual training subscription for Qlik Continuous Classroom

· Access for up to 250 students

· Training for developers, administrators, and business users via Qlik’s industry leading on-line training platform Installation and configuration of Qlik Sense in new Development, Test and Production environments.

Completion of installation and configuration as follows:

· Production environment

· Installation and configuration of a 5-node Qlik Sense site (2 Proxy, 2 Engine, 1 Central/Scheduler).

· Test environment

· Installation and configuration of a 3-node Qlik Sense site (1 Proxy, 1 Engine, 1 Central/Scheduler).

· Development environment

· Installation and configuration of a 2-node Qlik Sense site (1 Proxy/Engine, 1 Central/Scheduler).

· Authentication and authorization configuration using Windows Active Directory

· Configuration of baseline access and synchronization rules

· Configuration and performance tuning of each Qlik Sense environment via the Qlik Management Console.

· Detailed documentation of the final configuration of all environments

Installation and configuration of QlikView in new Development, Test and Production environments.

Completion of installation and configuration as follows:

· Production environment

· Installation and configuration of a 6-node QlikView site (2 IE Server, 2 QV Server, 2 QV Publisher).

· Test environment

· Installation and configuration of a 3-node QlikView site (1 IE Server, 1 QV Server, 1 QV Publisher).

· Development environment

· Installation and configuration of a 3-node QlikView site (1 IE Server, 1 QV Server, 1 QV Publisher).

· Authentication and authorization configuration using Windows Active Directory

· Configuration of baseline access and synchronization rules

· Configuration and performance tuning of each QlikView environment via the Qlik Management Console.

· Detailed documentation of the final configuration of all environments

Installation and configuration of Qlik NPrinting and GeoAnalytics servers in support of both QlikView and Qlik Sense.

Completion of installation and configuration as follows:

· Production environment

· Installation and configuration single instance of Qlik NPrinting supporting both QlikView and Qlik Sense

· Installation and configuration of two instances of Qlik GeoAnalytics server, one supporting the production QlikView environment and the second supporting the production Qlik Sense environment.

· Development/Test environment

· Installation and configuration single instance of Qlik NPrinting supporting both QlikView and Qlik Sense

· Installation and configuration of two instances of Qlik GeoAnalytics server, one supporting the production QlikView environment and the second supporting the production Qlik Sense environment.

· Detailed documentation of the final configuration of all environments

Administration and operation of the Qlik platform across development, test, and production environments for a period of 6 months.

Primary Responsibilities:

Administer QlikView, Qlik Sense, and other supporting components of the Qlik platform Coordinate deployment, migration, and publishing of applications, dashboards, and reports Implement and maintain security rules Administration of users, folders, streams, and servers using the Qlik Management Console Administer servers and scalability across each environment Troubleshoot issues from a development and performance standpoint Perform log analysis and troubleshooting with Qlik View and Qlik Sense.

Manage integration with external services/infrastructure including Active Directory configuration, proxies, intermediate web servers, load balancers, etc.