SOW_FootPrints_Software.pdf
PDF 232 KB Posted
- Attached to
- BMC Footprints Service Federal contract opportunity
- Solicitation number
- 15OCFOOFSNAT0066
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| COMBO_for_FBO_BMC_Footprints_Service.pdf | ||
| Footprints_Service_Brand_Name_Letter.pdf |
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Text version
1 OF 3 1
Office of the Chief Financial Officer
Office of Financial Systems (OFS)
Statement of Work BMC Footprints Software
U.S. Department of Labor
2 OF 3 2
Document Purpose
This task order serves as documentation of the scope, schedule, quality, and costs that the government desires for the services outlined in the objectives statements below.
Background
The Department of Labor’s (DOL) Office of the Chief Financial Officer, Financial Systems
(OFS) has been using the BMC brand Footprints software suite for various applications over the last several years. BMC Footprints Software continues to be used in operation of the
FIST and IT Help Desk systems. OFS has determined that continued access to and use of the Footprints software suite is important to successful completion of organizational goals and mission.
Objectives
DOL has identified overall objectives for continued use of Footprints Software, which includes the following:
FP1210461 BMC Footprints Service Core Additional Concurrent User Agents
BMC Footprints Service Core Change Management
BMC Footprints Service Core Additional Named User Agents
BMC Footprints Service Core Dynamic Address Book Link /LD AP
BMC Footprints Service Core Dynamic SQL DB Link/DS DL
BMC Footprints Service Core Configuration Management
BMC Footprints Service Core 5 Named Software Package
45 Users
1 User
50 Users
1 User
1 User
1 User
Objectives are provided as a reference and should not be interpreted to define the specific scope of the task.
Work and Project Performance
The major objective of this task order is to provide BMC software Footprints brand software to continue operation of the FIST and IT Help Desk systems.
Description of Purchase Order:
Provide the following:
FP1210461 BMC Footprints Service Core Additional Concurrent User Agents
BMC Footprints Service Core Change Management
BMC Footprints Service Core Additional Named User Agents
BMC Footprints Service Core Dynamic Address Book Link /LD AP
BMC Footprints Service Core Dynamic SQL DB Link/DS DL
BMC Footprints Service Core Configuration Management
BMC Footprints Service Core 5 Named Software Package
45 Users
1 User
50 Users
1 User
1 User
3 OF 3 3
Continuous Support should include the following:
Software enhancement releases at no charge
Software maintenance updates
Toll-Free live telephone support
24 hour-a-day access to Support Knowledgebase
Expedited electronic submission of issues and questions
Escalated issue follow-up within 24 hours of request
Complete Criteria and Schedule of Deliverables
Objectives are provided as a reference and should not be interpreted to define the specific scope of the task
Contract and Project Administration
Government Furnished Property
There is no Government Furnished Property
Travel
Travel is not authorized.
Type of Contract and/or Task Order
This Purchase Order is Firm Fixed Price. There will be a Base Year
Place of Performance
Software shall be downloaded to or delivered to DOL headquarters, Frances Perkins Building, 200 Constitution Avenue, Washington, DC 20210
Contracting Officer’s Representative (COR) Information
Krishan Myles 200 Constitution Ave., Room N2719 Washington, DC 20210
DOL/Federal IT POC
Phillip Fauci 200 Constitution Ave., Room N2719 Washington, DC 20210
File details come from the government source that posted it. Updated .