PWS.pdf

140R8119Q0431

MSDS Online Services

Attachment A

Bureau of Reclamation

Eastern Colorado Area Office and Field Offices

MSDS Online Service

Various Locations, Colorado

7/2/2019

PERFORMANCE WORK STATEMENT

1. BACKGROUND

The Bureau of Reclamation, Eastern Colorado Area Office, requires online 24/7 Material Safety Data

Sheets (MSDS) access with multi location management and updating capabilities that meet Occupational

Safety and Health Administration (OSHA) Standards, including Global Harmonized System (GHS).

The contractor shall furnish access to an online line customized database. MSDS’s, in the English

Language, will be continuously updated by contractor as manufacturer updates are available. The initial group of MSDS’s is estimated, and only the actual number of initial uploads will be paid; no claim shall be made against the Government for any deficiency of that estimation.

2. SCOPE

The requirement is an online database, accessed by URL and app on mobile devices, for current MSDS information. This database will be accessed by up to 100 people using separate devices and login/passwords. This database is to be maintained and updated by contractor and available by

Reclamation personnel 24 hours a day, 7 days a week. Contractor will provide over the phone technical support. Access to the information is unlimited.

3. PERIOD OF PERFORMANCE

The Government anticipates the term of the purchase order will be from August 1, 2019 through July 31, 2020, plus four, 1-year option periods. Reclamation will exercise such option periods at the

Government’s discretion.

4. APPLICABLE DOCUMENTS

Contractor will provide user manual.

5. TASKS

The contractor shall furnish access to an online, customized database. Reclamation will provide the vendor and chemical name for the initial upload of documents. Reclamation will have the access and rights to set up sub databases for each location needed. MSDS’s may be used in one or more sub databases. Contractor will maintain updated sheets as manufacturers provide them. Reclamation will have access up to 100 users with separate login/passwords. Multiple users can access the data base simultaneously. Contractor will upload MSDS sheets of vendors no longer in business when provided an electronic copy by Reclamation. Contractor will provide a method of tracking based on MSDS information, further defined as identifying what location a chemical resides based on MSDS sheets.

Contractor will also provide a method of flagging individual chemicals to identify which products contain them and where they are located. Access for first responders should an emergency or incident take place.

• Meets OSHA Standards, GHS Compliant

• Includes Initial Upload of up to 200 Documents

• Unlimited 24/7 Access

• Multi Device Capability, Computer and Mobile Provide access via URL and APP

• Access up to 100 Individual Users, Administrator and Standard Users

• Inventory Tracking and Recording

• Secondary Labeling Capability

• Downloadable / Exportable Reports

• Capability for Sub-Databases

• Technical Support, via Telephone

• First Responder Access

5.1 Response time for technical support is 24/7, via telephone.

5.2 Response time for uploads, after initial set up is 5 business days.

5.3 Provide URL for access via computer and free app for mobile devices.

5.4 Obtain and maintain necessary licenses and permits, and comply with and Federal, State, County, and municipal laws, codes, and regulations.

5.5 At close of contract a complete updated inventory will be provided to Reclamation.

STANDARD: No more than 3 delayed responses to service calls during 1 invoicing period.

6. CONTRATOR PERSONNEL

All contractor employees must be U.S. citizens or have a valid Immigrant Visa Number, Permanent

Resident Card, or Resident Alien Card authorizing them to work in the U.S.

7. GOVERNMENT FURNISHED EQUIPMENT / INFORMATION

Reclamation will not issue any Government property to the contractor.

8. CONTRACTOR QUALITY CONTROL PLAN

The contractor is responsible for the management and quality control actions necessary to meet the quality standards set forth by the purchase order.

9. PERFORMANCE CRITERIA

The Reclamation designated Quality Assurance Evaluator (QAE) will document acceptable and unacceptable performance by the vendor. When he/she considers the contractor's performance to be unsatisfactory, the information will be reported to the Contracting Officer (CO). The CO may require the contractor to explain, in writing, the cause of the poor performance, any corrective actions the contractor has already taken to obtain an acceptable level and any future corrective actions the contractor will utilize to prevent unacceptable performance.

The contractor’s personnel may be required to meet with Reclamation personnel, as determined necessary, to discuss the contractor’s performance, to include actual or potential problems. All parties shall make a mutual good faith effort to resolve any issues. All parties to the discussion shall review and sign written minutes of the meeting. Should the contractor not concur with the minutes, the contractor shall state any areas of non-concurrence in writing to the CO within 7 business days of receipt of the minutes.

10. PERFORMANCE REQUIREMENTS SUMMARY TABLE (PRST).

The following table summarizes the tasks, the performance standard, monitoring method, and disincentives for not meeting performance standards.

Task Description Performance Standard Method of

Monitoring

Disincentive

Upload of Initial

Documents

Delivered 1 month after award of contract and list provided to contractor

100%

Inspection

(1) 1.) Re-work at contractor’s expense

(2) 2.) Payment deductions as specified in Section

Requested Technical

Support

Response within 24 hours of call.

System Access

Ongoing

11. GOVERNMENT REMEDIES

All work shall be subject to inspection, approval, and acceptance by the Government. The Government will compare the contractor's performance to industry standards and will not exclude common sense considerations as applied by designated Reclamation employees. The CO will follow the requirements of

FAR Clause 52.212-04 for the contractor’s failure to correct nonconforming services. The Government will consider work incomplete when any one of the following conditions exits:

- The contractor did not perform any or all of the tasks.

- The contractor was not timely.

If the performance of any required service is unsatisfactory, and poor performance is clearly the fault of the contractor, the Government may reduce the purchase order price to reflect the reduced value of defective services, if the Government notifies the contractor in writing prior to executing such payment deductions.

The CO will determine the payment deduction amount by calculating the percentage of acceptable services performed by the contractor. The Government will use the total number of deficiencies found to determine the percentage found unacceptable. The percentage found unacceptable subtracted from 100 percent will determine the percentage acceptable.

12. INVOICES

Invoices must be submitted electronically through the U.S. Department of the Treasury's Internet Payment

Platform System (IPP) located at www.ipp.gov. The contractor shall be registered in the IPP system before any payment is made. The IPP system is FREE to register and use.

http://www.ipp.gov/