Combined_Synopsis_-_Solicitation_Amendment_01_0001.pdf

Combined Synopsis/Solicitation Bureau of Reclamation, Mid-Pacific Region

Sacramento, California

140R2023Q0043

COMBINED SYNOPSIS/SOLICITATION

WILLOWS, CA JANITORIAL SERVICE

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with FAR part 13.5 and additional information included in this notice. The Bureau of Reclamation intends to award a Firm Fixed Price Purchase Order with a Base and Four (4) Option Years in response to this solicitation. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This requirement is being set aside 100% for Small Business. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2023-02 as of 03/16/2023.

GENERAL INFORMATION

RFP Number: 140R2023Q0043

Request for Quotation (RFQ) Request for Proposal (RFP) Invitation for Bid (IFB)

This acquisition is set-aside 100 percent Small Business concerns only. (Large businesses may not submit a quote.)

North American Industry Classification Code (NAICS): 561720 Size Standard: $22 Million

Offerors must be registered in System for Award Management (www.SAM.gov) by the closing date of the solicitation to be considered for award. SAM is an official website of the U.S Government and there is no cost to register in SAM.

QUOTE DUE DATE AND CONTACT INFORMATION

Quote Due Date:

Quote Submission:

Date: May 12, 2023

3:00 PM Pacific Standard Time (PST)

By email to cseibure@usbr.gov

Request for Information: All questions regarding this solicitation should be emailed to cseibure@usbr.gov.

SECTION B – PRICE SCHEDULE

CLIN DESCRIPTION QUANTITY UNIT UNIT PRICE AMOUNT

0010 Base Year –

Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

0020 Option Year 1 – Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

0030 Option Year 2 – Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

0040 Option Year 3 – Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

0050 Option Year 4 – Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

Total Price Proposed

QUOTE VALID DATE

Quotes/offers shall be valid for 60 days from the offer due date

Please see further instructions for quote submission under Addendum to Provision 52.212-1

Documents necessary for quote submission are as follows:

1. Completed Price Schedule on page 3 and Vendor information on page 4.

2. Technical Proposal and Capability Statement or other documents to support providing janitorial services

3. Completed provision 52.213-3, offeror’s representations and certifications if not already completed in SAM.gov.

Vendor’s Business Information:

Business Name: _______________________________________________________

Business Size (select one): Small Large

Agency Point of Contact (POC): __________________________________________

POC Email & Phone Number: ____________________________________________

UEI number/Cage Code: ________________________________________________

Tax ID Number: _______________________________________________________

Performance Work Statement

Janitorial Services Willows Construction Office (WCO)

Part A – General Information:

1. Introduction: The purpose of this contract is to provide janitorial services to the Willows Construction Office (WCO) at 1140 West Wood Street, Willows, Glenn County, California. The contractor shall provide all labor, materials, equipment, cleaning supplies, transportation, and supervision necessary to provide the office janitorial services. WCO is a large quad rectangular building with a center courtyard. Approximately 90% of the building will be serviced under this contract.

2. Pont of Contacts: Mel Ross Nichols and Darrin Williams - Contracting Officer’s Representative (COR) 530-892-6262

3. Period of Performance: This contract/purchase order shall be for a Base Year and four (4) Option Years. The Option Years will be exercised based on the performance of the contractor and the existing need for the services by the Government. Base Year shall be Date of Award through one year. The Optional Period shall be determined at time of award.

Base Year: September 01, 2023 through August 31, 2024 Option Year 1: September 01, 2024 through August 31, 2025 Option Year 2: September 01, 2025 through August 31, 2026 Option Year 3: September 01, 2026 through August 31, 2027 Option Year 4: September 01, 2027 through August 31, 2028

Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

4. Contractor Submittals: The Contractor shall submit to the CO and COR all items listed below. Unless otherwise specified these items shall be submitted within two (2) weeks of award or at the Post Award Conference, whichever is sooner. If the contract is awarded less than 30 days prior to contract starting date, submittals shall be furnished on a schedule mutually agreed upon by the CO and the Contractor.

a. Certificates of Insurance: The Contractor shall submit for review the certificates of insurance, which shall be in compliance with FAR Clause 52.228-5 Insurance – Work on a Government Installation; DIAR Clause 1452.228- 70 – Liability Insurance – Department of Interior.

b. Safety Plan: The Contractor shall submit to the CO and the COR for approval a safety plan to the Willows

Construction Office (WAO) Safety Manager that is in compliance with Reclamation Safety and Health Standards (RSHS), which can be found at the following web site: http://www.usbr.gov/ssle/safety/RSHS/rshs.html

c. Job Hazard Analysis: The Contractor shall submit to the CO and the COR for approval a Hazard Analysis which shall include a supplier’s “Material Safety Data Sheet” or “OSHA form 20”, in accordance with FAR Clause 52.223-3 Alternate I. This plan shall include but shall not be limited to, use of the approved chemical compounds, protection of personnel and protection of areas during service, cleaning, etc. including using proper signage. The COTR retains the right to reject any material that may create a safety or health hazard. See Appendix “B” for an example form.

d. Contractor’s Point of Contact: The contractor shall provide the name, telephone numbers and address of the supervisor and alternate supervisor in writing. Also, the Contractor shall furnish in writing, the names, and addresses of all personnel performing services prior to beginning work to the COR. This list of employees shall be maintained during the entire contract period. The contractor shall provide a list of employees using privately owned vehicles and the license number of the vehicles used. Individuals that are not a party to this contract shall not assist nor be in the immediate proximity of any employee performing janitorial contract service unless those people have been identified in writing by the contractor as an employee.

e. Safety Exposure Report: The contractor shall maintain records of the number of man hours worked at

WCO each month. The contractor shall hold a monthly safety talk with all employees working on the project.

Minutes of the safety meeting shall be written on the monthly safety report form and turned into the CO and the COR on the last Monday of every month. See Appendix “A”.

f. Work Schedules: The contractor shall provide in writing detailed work schedules including route and estimated times of service for each restroom facility and the type of service. The contractor shall submit this work schedule to the CO and the COR prior to beginning service. This schedule shall be provided to the CO and the COR five (5) days prior to the beginning of each new month.

g. Quality Control Plan: The contractor shall submit a Quality Control Plan to the CO and the COR prior to initiating work. This plan will be approved by the COR prior to initiating work. Part C. 17 for detailed information regarding this plan.

h. Quality Control Reports: The contractor shall submit to the CO and the COTR the Quality Control Reports in accordance with Part C. 17(c).

5. Meetings:

a. Post-Award Conference: Prior to work beginning under the contract, the Contractor and personnel shall meet with Government Personnel, as specified by the Contracting Officer (CO), to discuss all elements of this contract.

The contractor shall contact the CO to determine the date, time, and location of this meeting. As determined by the CO, the post award conference may be repeated prior to each option period to discuss any changes.

b. Planning Meeting: The Contractor shall meet with the COR to coordinate and update the work schedule and to discuss quality control, contractor performance, safety, and other items pertinent to the contract. The time and location of these meetings will be determined by mutual agreement of the CO, or COR and the Contractor.

6. Area Closures: Areas are subject to reduced facilities, most often but not limited to partial to total closure of public areas depending on maintenance work and unplanned repairs in the building. During such closures, the contractor shall not service those facilities unless directed to do so by the COR. Payment shall only be for services provided, if area/facilities are closed, the service shall not be provided; therefore, payment shall not be made on closed areas/facilities. The Government shall provide notification to the Contractor at a minimum of 3 days prior to closure unless an emergency occurs.

7. Invoicing: The contractor shall submit an itemized invoice, which shall include the unit price for each type of service provided and the number of units serviced for each type of service. The contractor shall be required to submit this invoice on the first Monday of each month or the following day if that Monday is a holiday. The itemized invoice shall be emailed or mailed to the CO and to the COR.

8. Payment: Payment shall be made monthly in arrears at the contract unit price for services performed in accordance with the pricing schedule and as described herein. The Government shall pay the Contractor upon submission of proper invoices for services delivered and accepted for the portion of the work performed under the contract.

Part B – Work to be Performed:

1. General Information: The square footage of the building is approximately 10,197; the area to be cleaned is approximately 9,600 sq. ft. configured with an outdoor courtyard in the center, four rooms to be cleaned open directly from the courtyard. The Break Room (Linoleum) and Restrooms (Tile) are not carpeted; all other office and hallway floors have carpet. The Office space has 62 desk areas, Area 1, 8, 22A and 23 has cubicle formations. The floor plan is Attachment 2. There is approximately 9000 square feet of carpeting, and approximately 600 square feet of tile/linoleum and there are two (2) restrooms, on (1) for men and one (1) for women. The following areas shall not be included: a) Computer Room, Area 27A and 27B; and b) Heater and Air-Conditioner Room.

2. Contractor Furnished Property and Supplies:

a. Property: The contractor shall be required to furnish all equipment necessary to provide the janitorial services.

b. Supplies: The contractor shall provide all necessary supplies and equipment to provide the janitorial services specified in the contract. This shall include, but is not limited to, such things as; ladders, vacuum cleaners, mops and buckets, floor brushes, brooms, paper towels, garbage bags, toilet seat liners, toilet tissue, toilet deodorants, deodorant blocks for all urinals, etc., to satisfactorily perform the services specified herein.

1) Cleaning Agents: The following are definitions and specifications for the major types of cleaning agents and supplies which shall include, but is not limited to, the materials necessary to comply with this contract. The contractor shall submit a list of all materials, and their Material Safety Data Sheets (MSDS), for approval before use. Soap, soap compounds and biodegradable detergents shall be used. If the contractor uses a cleaning compound containing disinfectants or deodorant in lieu of applying these materials separately, the label shall state that the compound is biodegradable and contains disinfectants and/or deodorants. The manufacturer’s instructions shall be followed in mixing the proper strength solution of application. Different cleaning agents or compounds shall not be mixed unless permitted by the manufacturer’s instruction and approved by the COR.

2) Germicidal disinfectants: Only standard commercial germicidal disinfectants shall be used. The manufacturer’s instructions shall be followed in mixing the proper strength solution for application. The disinfectants may be mixed with the cleaning solution if the manufacturer’s instructions on the disinfectant’s label do not prohibit it.

3) Deodorizer: Deodorant shall be a material packaged and marketed for use as a deodorizer. The manufacturer’s instructions shall be followed in mixing the proper strength solution for application. The deodorant may be mixed with the cleaning solution if the manufacturer’s instructions on the deodorant’s label do not prohibit it.

4) Toilet tissue: Toilet tissue shall meet or exceed Federal Specification UU-P-556 for paper, toilet tissue. This is a white, single-ply, unglazed, soft, clean, roll paper of the quality normally used at the federal office buildings and military installations.

5) Deodorant cakes: Deodorant cakes for the urinals shall meet or exceed Federal Specification P-D-215 for

Deodorant, Toilet Cakes. Cake shall be 100% paradichlorobenzene and perfume firmly pressed into the hard cake.

Minimum size is 3/4” thick, weighing 4 ounces. The cake can be furnished with or without a hanger.

6) Waste receptacle liner: Waste receptacle liner for waste baskets shall be polyethylene of .002” minimum thickness or thicker, and the proper size to fit wastebasket (19-1/2 by 14-1/2 by 38-1/2” inside).

7) Hand soap: Hand soap shall be manufactured for use in existing mechanical soap dispensers and shall be biodegradable, phosphate-free, and anti-bacterial.

8) Paper towels: Paper towels shall be strong, pliable, and absorbent. Towels shall be the same size to fit and work in existing dispensers.

9) All equipment not covered in other sections of this contract, shall be of commercial quality and in a condition to adequately and safely perform services for which intended.

3. Restroom Closure during Cleaning: Restrooms shall be closed to the public when cleaning services are in progress. The contractor shall place their closed for cleaning sign in the front of the entry door.

4. Work Schedule: All spaces included under this contract are carpeted with exception of the restrooms and break room. In addition to individual offices, there is one conference room (Room 23); one larger space approximately 25’ by 75’ (Room 6) that has been divided in smaller cubicle offices; a files/library room (Room 18) and other office areas that include several workstations (Rooms 3, 4, 6, 19, 20, 21, and 23). All work shall be completed between of 5:00 p.m. and 8:00 p.m.

The following area shall not be included in this contract: 1) Computer Room #26; 2) Telephone Room #19A; and 3) Heating and air conditioning Room #12.

The premises includes numerous windows (most with internal blinds), internal wood and glass doors, one drinking fountain, and employee break room with microwaves, refrigerators, tables and chairs, coffee maker equipment, and sink. Fluorescent lighting is recessed in the ceiling in most work areas.

a) Daily Services:

i) Vacuuming – An industrial type of vacuum cleaner shall be used to remove all visible particles to include, but not limited to: dust, lint, paper, rubber bands, string, thumbs tacks, staples, sand, dirt, mud, leaves, twigs, food, seeds, erasers and other miscellaneous debris. Visible inspection reveals clean premises. Vacuuming under and around all floor mats is also required.

1) Tuesdays & Thursdays – Vacuum all carpeting, i.e., hallways, offices, under tables, desks, bookcases, behind doors, chairs, floor edges, etc.

2) Mondays, Wednesdays, and Fridays – Vacuum the Main hallway.

ii) Waste Baskets/Trash – The Contractor shall remove trash from the buildings and deposit it in designated containers located in enclosed parking area behind the building. New polyethylene liners shall be reinstalled in cans and waste baskets. Recycled paper products, placed in separate containers by the Government work stations, shall be collected, and placed in receptacles provided for such material. Trash containers and cigarette buckets located outside the back of the building shall be emptied and deposited in the designated containers.

1) Tuesdays & Thursdays – Waste Baskets/Trash shall be accomplished.

iii) Restrooms – Thoroughly clean all restrooms, drinking fountains, and sinks to include: damp mopping of floors with a disinfectant deodorizing cleaning solution, cleaning and disinfecting all toilets, sinks, urinals and drinking fountains. Thoroughly wash all walls and window ledges to remove all dirt, handprints, smudges, or other foreign matter. A disinfectant cleaner shall be used to restore surface to a streak-free original condition.

1) Mondays, Wednesdays, and Fridays – Clean and disinfect entire urinals, commodes, and sinks. Empty waste receptacles, damp mop floors, run damp cloth over tops of metal partitions and clean walls.

iv) Drinking Fountain – The Contractor shall clean the drinking fountain with a disinfectant deodorizing cleaning solution.

1) Tuesdays & Thursdays – Clean drinking fountain.

v) Break Room – Vacuum cloth covered chairs, clean sink, and other furniture and damp mop floor. Sink shall be cleaned using a commercial cleanser. Refrigerators shall be wiped clean with a damp cloth removing all dust, dirt, fingerprints from top, front and side.

1) Thursdays – Clean break room.

b) Weekly Services:

i) Restrooms – Thoroughly clean all restrooms, drinking fountains, and sinks to include: damp mopping of floors with a disinfectant deodorizing cleaning solution, cleaning and disinfecting all toilets, sinks, urinals and drinking fountains. Thoroughly wash all walls and window ledges to remove all dirt, handprints, smudges, or other foreign matter. A disinfectant cleaner shall be used to restore surface to a streak-free original condition.

1) Wednesdays – The Contractor shall treat mineral deposits in sinks, toilets, urinals, fixtures, etc., to remove deposits and stains from fixtures in a manner prescribed by manufacturer. The Contractor shall clean the walls, windowsills, and mirrors.

c) Monthly Services:

i) Vacuuming - A industrial type vacuum cleaner shall be used to remove all visible particles to include, but not limited to: dust, lint, paper, rubber bands, string, thumbs tacks, staples, sand, dirt, mud, leaves, twigs, food, seeds, erasers and other miscellaneous debris. Visible inspection reveals clean premises. Vacuuming under and around all floor mats is also required.

1) First Workday of Each Month – Vacuum cloth covered chairs in offices.

ii) Dusting – Remove all dust from surfaces specified with a treated dust rag or other material which will absorb dust and not leave an oily film. Surface shall be free of dust and streaks and absent of any oily film.

Surfaces not included are as follows: Computer screens, top of work desks, credenzas, and tables in the individual work areas.

1) First Work Day of Each Month – The Contractor shall dust the following: Leather covered chairs in conference room; Tops of furniture (bookcases, file cabinets, miscellaneous shelving, and tables in conference room); Window sills and tracks, picture glass, thermostats and anything else attached to walls, the top of which will accumulate dust and particles (pictures, plaques, bulletin boards, cabinets and other fixtures in rest rooms, etc.);

Tops of office partitions in larger office areas; and Coat racks in various areas.

iii) Cobwebs – Remove cobwebs with a treated dust mop, vacuum cleaner or other appropriate equipment used to leave area clean and free of all cobwebs and other foreign materials.

1) First Workday of Each Month – Cobwebs shall be removed from all corners, fixtures, entry and exit areas, behind doors, under tables, desks, and chairs, on walls and ceilings.

iv) Glass – Remove all accumulations of dust, dirt, smudges, handprints, water stains, etc., from the inside and outside window surface and window tracks using an appropriate grade and type of window cleaner and cleaner for tracks. The surface shall be kept clean and free of all streaks. The tracks shall be kept clean and free of dust, dirt, bugs, etc. Removal of interior or exterior and/or window covering shall be made as necessary by the contractor.

1) Last Workday of the following Months – February, June, and October – Clean all glass windows and window tracks, inside and out.

2) First Workday of Each Month excluding the above months – Clean all other glass not mentioned above, i.e., bookshelf glass covers, mirrors, and glass walls near entry and exit foyer; entrance and exit glass doors.

v) Window Blinds – Remove all accumulations of dust, dirt, smudges, etc., with a germicidal disinfectant.

Water shall be changed as needed to ensure a clean and streak free surface.

1) Last Workday of the following Months – February, June, and October - Clean window blinds.

d) Quarterly Services:

i) Waste Baskets/Trash - The Contractor shall remove trash from the buildings and deposit it in designated containers located in enclosed parking area behind the building. New polyethylene liners shall be reinstalled in cans and waste baskets. Recycled paper products, placed in separate containers by the Government work stations, shall be collected and placed in receptacles provided for such material. Trash containers and cigarette buckets located outside the back of the building shall be emptied and deposited in the designated containers.

1) Last Workday of the following Months – February, May, August, and November – The Contractor shall clean and disinfect the trash containers and wastebaskets.

ii) Restrooms - Thoroughly clean all restrooms, drinking fountains, and sinks to include: damp mopping of floors with a disinfectant deodorizing cleaning solution, cleaning and disinfecting all toilets, sinks, urinals and drinking fountains. Thoroughly wash all walls and window ledges to remove all dirt, handprints, smudges, or other foreign matter. A disinfectant cleaner shall be used to restore surface to a streak-free original condition.

1) Last Workday of the following Months – February, May, August, and November – The Contractor shall clean vents and remove accumulated dust and cobwebs.

Part C – Contractors Responsibilities:

1. Commencement of Work: To ensure continuity of essential services, the successful bidder shall be prepared to fully commence work on the start date of this contract and should not assume that government or the previous contractor will be available to guide, direct, or specifically orientate the contractor.

2. Contractor Work Responsibilities: The Contractor’s work shall include, but is not limited to, all job planning, programming, scheduling, administration, inspection, and management necessary to accomplish specified services.

The contractor is responsible for providing supervision and conducting a quality control inspection of the services that are being provided. The contractor is responsible for making sure that all janitorial services have been performed in a timely manner and have met the standards of the contract for each type of service required. These standards may be found in Part II.

3. Communication: WCO office phone numbers for maintenance and management shall be given to the contractor for emergency calls. The contractor shall provide a phone number or the phone numbers of employee(s) during hours of service for discussion of contractual matters. Phone message machine is an acceptable point of contact if the response to the phone call is initiated within two hours of the time of the message. Once Reclamation has notified the contractor, this shall be considered official notification when called for service-related issues.

4. Personnel: The Contractor shall provide an adequate number of fully qualified personnel to perform the work specified herein and promptly investigate complaints of poor performance. The contractor shall comply with all government regulations posted. If the Contractor chooses to accomplish the work by subcontract, he/she shall still be able to provide the required service within the established time limits. It shall be the Contractors responsibility to ensure that personnel fulfill the requirements of the contract. All personnel employed under this contract shall be legal residents of the United States. All personnel shall be qualified to perform the tasks assigned in accordance with Government Regulations. The contractor and personnel are directed to be safety conscious. A list of authorized personnel shall be provided to the COR before any work commences or as new employees are obtained. Failure to follow safety precautions will be considered unsatisfactory service and could result in a citation or a contractor caused work stoppage.

a. Conduct: The Contractor shall conform and require Contractor employees to conform to similar standards of conduct as Government personnel. Personal conditions such as being under the influence of intoxicating beverages, drugs, etc. which may interfere with the performance of the contract services or affect the safety of the employee or others shall not be permitted. Misconduct of the kind set forth in this paragraph shall cause the Contractor to take disciplinary action against Contractor employees, which may result in the immediate removal of employee from Government property and removal from continued work under the contract. When it is necessary to remove

Contractor personnel the Contractor shall immediately provide a qualified replacement to carry out the services performed.

b. Identification: The contractor shall wear shirts or outerwear with their company identification embroidered on them to identify to the public that they are contractors working for the government. The company identification shall be visible at all times to the public. Vehicles used by the contractor shall have signs, magnetic or permanently affixed indicating the name of the company.

5. Unsafe Conditions: Work shall be halted by the contracting officer or the COR if an unsafe condition exists or will develop if work continues. The contractor shall have no basis for compensation should such a work stoppage cost the contractor damages. Work shall not resume until the condition is corrected.

6. The contractor shall immediately notify the COR of all cases of death, occupational disease or injury which occurs within the scope of this contract.

7. Protection of Government Facilities: Contract shall be in compliance with FAR Clause 52.237-2 – Protection of Government Buildings, Equipment, and Vegetation.

8. Safety and Health Codes: The Contractor shall comply with all pertinent provisions of the Bureau of Reclamation “Safety and Health Standards” manual and applicable state and local health and safety codes.

9. Safety Program: The contractor shall formulate and furnish to the COR in writing a comprehensive program to implement the general policies and procedures for safe janitorial service. It shall include provisions for safe use of cleaning agents and proper use of equipment. The contractor shall evaluate his cleaning equipment on a quarterly basis, equipment that is worn and in poor condition shall be replaced immediately. Equipment and materials used in the janitorial services of the facilities shall be always kept in good serviceable conditions. All cleaning agents shall be properly labeled and a material safety data sheet for each chemical used in the cleaning shall be kept in a binder and given to the COR. The MSDS binder shall be updated on quarterly basis. Chemical data sheets no longer used shall be removed and new chemical data sheets shall be placed in the binder prior to the use of the new chemical.

All personnel conducting the service shall be properly trained by the contractor in the safe use and handling of these chemicals. The contractor is responsible for using any required safety equipment such as gloves and eye protection while conducting the janitorial service.

10. Equipment: The equipment used by the contractor for the specified services shall be in operating condition and shall be maintained to provide the services required in this contract. The contractor’s equipment and vehicles shall meet all Federal, State and OSHA standards. All equipment shall be of commercial grade and quality.

11. MSDS: The contractor shall submit a Material Safety Data Sheet (MSDS) and product information sheet or label for each chemical used. This information shall be given to the COR before work begins.

12. Safety Meetings: The contractor shall submit a report containing the minutes of the contractor’s monthly safety meetings as required in Reclamation Safety and Health Standard manual under section 3.4.3. Section 3.4.4. of the safety manual requires a weekly toolbox meeting. A report of each meeting shall be submitted to the COR on the last Monday of each month. A sample format is attached in Appendix A.

13. Hazard Analysis: The contractor shall submit a Job Safety Hazard Analysis on all phases of the work to be performed prior to the start of service. A sample format is attached, Appendix B.

14. Accident Report Procedure: In the event of an accident involving the contractor while in performance of the contract the contractor shall submit a report to the COR, no later than two working days from the time of the event.

The report shall include the following: (1) the time and date of the occurrence, (2) the place of occurrence, (3) a list of personnel directly involved, (4) a narrative description of the accident that includes a chronological order of facts and circumstances leading to mishap, the results of the investigation and an analysis to include a discussion of all cause factors listed, findings, recommendation, and any corrective action taken and (5) the signature of the supervisor at the time of the accident. The contractor shall maintain an accurate record of, the event and shall report to the contracting officer and the COR in the manner prescribed by the contracting officer. All accidents resulting in death, traumatic injury, occupational disease, and damage to property, materials, supplies, and equipment incidental to work performed under this contract shall be reported immediately.

15. Call-out Number: The contractor shall maintain a telephone number from 8:00 AM to 5:00 PM seven (7) days per week. The contact may be a person or answering service or machine. Once the COR has notified this contact, the contractor shall be considered officially notified when called for problems or other work-related items.

16. Lost and Found: The Contractor shall report to the COR, all personal articles found by the Contractor or Contractor employees. These items shall be disposed of as per 36CFR327.16 Found Articles; shall be turned in on the same day found. The Contractor shall report to the Park Manager all loss, damage and/or theft of contractor equipment and/or supplies and the cost for repair or replacement (this information is needed for statistical purposes only).

17. Quality Control: The Contractor is responsible for establishing and maintaining adequate quality control to insure satisfactory performance of contract work in accordance with the specifications. This feature will be assured by a comprehensive Quality Control Plan developed by the Contractor and submitted to the CO and COR within two (2) weeks of contract award. The Government will monitor all work to ensure compliance with the Contractor Quality Control Plan and that the Contractor's performance meets contract specifications. The plan shall depict in detail, an inspection system covering all work performed under this contract. This Plan shall include the following:

a. Identifying inspectors, their vehicles, and work schedule.

b. Inspection schedule.

c. Quality Control Reports: The quality control report shall be turned into the CO and COR for review at the beginning of each week on Monday by 10:00 a.m. of the week following the activity. The quality control report shall be typed. The report format shall be submitted as part of the Contractor Quality Control Program. These records will be turned in weekly. These reports shall include the following information: 1) Inspector’s name, 2) Location, 3) Date, 4) Weather, 5) Time in/out of park, 6) List sites inspected, 7) Defects encountered, 8) Corrective action taken, 9) Safety violations, 10) List of damaged, inoperable, or vandalized facilities, and 11) Any facilities closed temporarily by contractor.

18. Performance Evaluation Meetings: The Contractor shall meet with the COR (or a designated, representative) biweekly, or as determined necessary by the COR, to discuss performance. However, a meeting shall be held not later than one normal workday after a Contract Deficiency Report (CDR) is issued. Mutual effort will be made to resolve all problems identified. Written minutes of these meetings shall be prepared and signed by the COTR, the Contractor, or their designated representatives. Should the Contractor not concur with any decision, etc., contained in the minutes, the Contractor shall so state, in writing, and request a final decision by the Contracting Officer.

Part D – Government Responsibilities:

1. Inspections: The Government shall inspect the Contractor’s performance in all functional areas under this contract and shall reserve the right to use whatever additional surveillance procedures are deemed appropriate.

Contractor services shall be inspected using the random sampling method, the planned sampling method and/or 100% inspection method. The Government reserves the right to change or alter the type of inspection plan at its discretion at any time.

2. Performance Based Plan:

a. Monitoring Performance: During the evaluation period, the COR will track Contractor performance.

Interim (mid-term) evaluations may be provided to identify strengths and weaknesses in the Contractor's performance during the period being evaluated. At the end of the period, the COR will assess the Contractor's performance in accordance with the Quality Assurance Surveillance Plan (QASP) and report to the Contracting Officer.

b. Contractor Self-Assessment: Following each evaluation period, the Contractor may provide a written self-assessment of its performance to the COR to be considered in its report to the Contracting Officer. The self-assessment shall be submitted not later than 5 working days after the end of each evaluation period. The self-evaluation shall not exceed 1 page per PRS element. The self-assessment shall address both the strengths and weaknesses of the Contractor's performance during the evaluation period. Where deficiencies in performance are noted, the Contractor shall describe the actions planned or taken to correct such deficiencies and avoid their recurrence. The self-assessment itself will NOT be the basis for the payment determination.

c. COR Recommendation: The COR will consider all evaluations and any other pertinent information, including

Contractor self-assessment, and will prepare a report to the Contracting Officer with findings and recommendations.

The Contractor will be provided a copy of the draft findings and recommendations of the COR and will be afforded the opportunity to identify factual errors. The COR's draft recommendation is not subject to negotiation and the COR will not engage in discussions with the Contractor. Any errors identified by the Contractor will be addressed by the COR in its final report. The Contractor will be provided a copy of the final COR report at the same time the report is submitted to the Contracting Officer.

d. Payment Determination: The Contracting Officer may meet with the COR to discuss the COR's report. The

Contracting Officer will make a final determination in writing as to the percentage of work successfully completed, and the resulting payment to be made. A copy of the determination will be provided to the Contractor no later than 45 calendar days after the end of the period being evaluated. All Contracting Officer decisions regarding payment calculations are unilateral decisions made solely at the discretion of the Government.

e. Deduction: Notwithstanding any other clause of this contract, payment calculations will be made within the later of 60 days after the end of the evaluation period or 30 days after receipt of an approved invoice.

f. The Quality Assurance Surveillance Plan is one evaluation method the government uses to perform surveillance to determine whether the Contractor meets the standards of performance as defined in the PWS. The absence of a QASP for any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the government under any other provision of the contract in determining the quality of the Contractor performance.

Attachments:

1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

2. FLOOR PLAN

3. PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Attachment 1

QUALITY ASSURANCE SURVEILLANCE PLAN

Performance Requirement Summary (PRS)

Acceptable Quality Level Means of Measurement

Contractor shall comply with the Performance Work Statement Part B- Work to be Performed.

a. Timeliness - Required turnaround time met 98% of the time.

b. Quality - Analyses are within required tolerances 95% of time.

COR Surveillance 100% review or periodic depending on tasks.

Attachment 2

FLOOR PLAN

Attachment 3

PERFORMANCE REQUIREMENTS SUMMARY TABLE

PERFORMANCE OBJECTIVE LOCATION

PERFORMANCE

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

A S N E E D E D S E R V I C E S

Spot Clean Carpet MPCO No visible dirt, paper, other particles or stains

Random Inspection

Customer Complaint

D A I L Y S E R V I C E S

Empty Office Trash Receptacles MPCO Put in designated dumpster Random Inspection

Customer Complaint

Remove Food and Other Organic Receptacles

MPCO Put in designated dumpster Random Inspection

Customer Complaint

Empty Recyclables Bins MPCO Put in designated outside receptacles

Random Inspection

Customer Complaint

Clean Restroom Fixtures MPCO No spots, streaks or dust Random Inspection

Customer Complaint

Clean Restroom panels and stall doors

MPCO

No spots, streaks or dust on steel trimming

Random Inspection

Customer Complaint

Clean Shower Stall N/A N/A N/A

Clean Sinks MPCO No food, waste, cleaning residue or stains

Random Inspection

Customer Complaint

Clean Urinals MPCO No urine / other effluents or stains; clean water and sanitized odor

Random Inspection

Customer Complaint

Clean Toilets MPCO No excrement / other objects or stains; sanitized odor

Random Inspection

Customer Complaint

Clean Mirrors MPCO No spots, streaks or cleaning residue

Random Inspection

Customer Complaint

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

Clean Kitchen Counter Tops MPCO No food, spots, spills or cleaning residue

Random Inspection

Customer Complaint

Clean Kitchen, Lunch Room, Break Room Cabinets and Lockers

MPCO

Clean exposed surfaces and hardware

Random Inspection

Customer Complaint

Clean Appliances MPCO Clean exposed surfaces and hardware

Random Inspection

Customer Complaint

Refill Consumables MPCO Refill containers and designated loose items; ready for use

Random Inspection

Customer Complaint

Sweep and Mop Linoleum/Tile/Sealed Concrete Floors

MPCO

No visible dirt, particles, stains or smudges

Random Inspection

Customer Complaint

Vacuum Carpets; under Tables, move Chairs, Trash Receptacles, mats

MPCO

No objectionable dirt, particles or debris

Random Inspection

Customer Complaint

Clean ALL Tables: Meeting Rooms, Break Room, Offices, Duplicating Rooms

MPCO

No dust, spider webs, smudges or stains

Random Inspection

Customer Complaint

W E E K L Y S E R V I C E S

Clean Mats at Entry Ways MPCO No visible dirt, paper, other particles or stains

Random Inspection

Customer Complaint

Clean Handrails MPCO No visible dust, smudges or stains

Random Inspections

Customer Complaint

Clean Trash Receptacles Containers

MPCO

No visible refuse, liquids, or stains or smells

Random Inspection

Customer Complaint

Dust Office Computer, desks, Equipment, and Book shelves

MPCO

Clean exposed surfaces of dust, spider webs

Random Inspection

Customer Complaint

Dust Window Offices (Interior Side)

MPCO

Clean exposed surfaces, frames of dust

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

Clean Door Windows (Interior & Exterior)

MPCO

Clean screens and accessible glass on doors

Random Inspection

Customer Complaint

S E M I - W E E K L Y S E R V I C E S

Clean only restrooms which should include: toilets, sinks, urinals, walls, mirrors, and mopping of floors.

MPCO

No visible dirt, particles, recent stains, or smudges.

Random Inspection

Customer Complaint

M O N T H L Y S E R V I C E S

Clean/Sweep EXTERIOR Entryways, Stairs, Ramp Landings and Decks

MPCO

No visible dirt, particles or recent stains

Random Inspections

Customer Complaint

Clean Boot Scraper-Brush MPCO No visible mud or dirt Random Inspection

Customer Complaint

Dust Window Blinds MPCO No dust or spider webs Random Inspection

Customer Complaint

Clean Walls Surface, Floor to 6-ft Height

MPCO

No dust, smudges or spider webs, stains

Random Inspection

Customer Complaint

Dust Wall Surface, Above 6-ft MPCO No objectionable dust or spider webs

Random Inspection

Customer Complaint

Clean/Dust Wall Fixtures; Floor to 6-ft Height

MPCO

No dust, smudges or spider webs

Random Inspection

Customer Complaint

Dust Wall Fixtures; Above 6-ft Spider webs

MPCO

No objectionable dust or spider webs

Random Inspection

Customer Complaint

Dust Fire Extinguisher & Defibrillator Cabinets

MPCO

Clean door and window on

EXTERIOR OF CABINETS

ONLY

Random Inspection

Customer Complaint

Dust Ceiling Surfaces no Spider webs

MPCO

No objectionable dust, smudges or spider webs

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

Dust Ceiling HVAC Vents MPCO No objectionable dust, smudges or spider webs

Random Inspection

Customer Complaint

Dust Ceiling Light Fixtures MPCO No objectionable dust, smudges or spider webs

Random Inspection

Customer Complaint

Dust Ceiling Other Fixtures MPCO No objectionable dust, smudges or spider webs

Random Inspection

Customer Complaint

Wax Linoleum/Tile/ Sealed Concrete Floors

MPCO

No visible dirt, particles, stains or smudges

Random Inspection

Customer Complaint

Clean/Vacuum ALL Chairs:

Meeting Room, Break Room, Offices

MPCO

No dust, spider webs, smudges, debris or stains

Random Inspection

Customer Complaint

S E M I - A N N U A L S E R V I C E S

Clean ALL Windows (Interior & Exterior)

MPCO

Clean glass and frames, no dust, smudges or spider webs

Random Inspection

Customer Complaint

Strip & Wax ALL Tile, Linoleum, Sealed Concrete Floors

MPCO

No visible dirt, particles, stains or smudges

Random Inspection

Customer Complaint

Clean Carpet & Shampoo MPCO No visible dirt, paper, other particles ,stains and odor free

Random Inspection

Customer Complaint

A N N U A L S E R V I C E S

Shampoo clean ALL Fabric Chairs:

Meeting Room, Break Room, Offices

MPCO No visible stains and odor free Random Inspection

Customer Complaint

Clean ALL Windows (Interior & Exterior)

MPCO

Clean glass and frames, no dust, smudges or spider webs

Random Inspection

Customer Complaint

Strip & Wax ALL Tile, Linoleum, Sealed Concrete Floors

MPCO

No visible dirt, particles, stains or smudges

Random Inspection

Customer Complaint

Clean Carpet & Shampoo MPCO No visible dirt, paper, other particles ,stains and odor free

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

Customer Complaint

O T H E R S E R V I C E S

Supply Cleaning Equipment MPCO Supply Random Inspection

Customer Complaint

Supply Cleaning Supplies MPCO Supply environmentally benign and hypo-allergenic

Random Inspection

Customer Complaint

Store Equipment and Supplies MPCO Store equipment and supplies in janitor closets ONLY

Random Inspection

Customer Complaint

Dispose of Waste Water and Cleaning Products

MPCO

Dispose in janitor wash tub in Admin Building

Dispose in washtub in O&M Building

APPENDIX A:

MONTHLY SAFETY MEETING MINUTES

CONTRACTOR NAME: ____________________________________________________________

CONTRACTOR SIGNATURE: ___________________________ DATE: _________________

TOPIC: _________________________________________________________________________

MEETING SUMMARY:

ACTION REQUIRED:

APPENDIX B

JOB HAZARD ANALYSIS

COMPANY: ______________________________________________________________________

CONTRACTOR: ___________________________________________________________________

TYPE OF SERVICE: ________________________________________________________________

PRINCIPAL STEPS: POSSIBLE HAZARDS: PREVENTION OR CONTROL

1.

2.

3.

4.

5.

6.

7.

8.

This hazard analysis

SECTION C - CONTRACT CLAUSES

52.252-2 Clauses Incorporated by Reference FEB 1998

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/

Clauses Title Date 52.204-13 System for Award Management Maintenance OCT 2018

52.204-18 Commercial and Government Entity Code Maintenance. AUG 2020

52.212-4 Contract Terms and Conditions – Commercial Products and Services DEC 2022

52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts

SEPT 2013

52.223-3 Hazardous Material Identification and Material Safety Data FEB 2021

52.223-6 Drug-Free Workplace MAY 2001

52.223-10 Water Reduction Program MAY 2011

52.228-5 Insurance-Work on a Government Installation JAN 1997

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.232-40 Providing Accelerated Payments to Small Business Subcontractors NOV 2021

52.237-2 Protection of Government Buildings, Equipment, and Vegetation APR 1984

52.237-3 Continuity of Services JAN 1991

52.242-15 Stop-Work Order AUG 1989

52.212-5 Contract Terms and Conditions Required to Implement Statutes or

Executive Orders – Commercial Products and Services

MAR 2023

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Nov 2021) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Nov 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(5) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020), with Alternate I (Nov 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Nov 2021) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Jun 2020) (Pub.

L. 109-282) ( 31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Nov 2021) (31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

__ (10) [Reserved].

__ (11) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Sep 2021) (15 U.S.C. 657a).

__ (12) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Sep 2021) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (13) [Reserved]

_X_ (14) (i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-6.

__ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

__ (17) (i) 52.219-9, Small Business Subcontracting Plan (Nov…