B08_Attachment_1_PWS_0001.docx

Performance Work Statement (PWS)

PROJECT TITLE: Janitorial/Custodial Services at Litchfield Corrals

Contents

1.0 Background on the Government’s Requirement

2.0 General Scope of Work

3.0 Overall Objective(s)

4.0 Specific Tasks

5.0 Delivery / Performance Schedule

6.0 Contractor-Furnished Property, Materials, Services

7.0 Government-Furnished Property, Materials, Services

8.0 Security and Administrative Matters

9.0 Technical Exhibits and Definitions

EXHIBIT X: Performance Review Summary (PRS)

1.0 Background on the Government’s Requirement

This is a non-personal series contract to provide Janitorial/Custodial Services as defined in the Performance Work Statement (PWS) at the U.S. Bureau of Land Management (BLM) Litchfield Off-Range Corrals located in Litchfield, CA. The Litchfield Corrals serve as the regional preparation center for wild horses and burros gathered from public lands in northern California and northwestern Nevada. Captured animals are prepared for adoption at the Litchfield Corrals by receiving vaccinations, deworming, blood tests and freeze marking. The Corral receives approximately 100 visitors each year and staffs five employees. There is an outdoor public area with an informational kiosk and two outdoor public restrooms. Office and outdoor area require weekly cleaning and trash emptying.

2.0 General Scope of Work

The Contractor shall provide all personnel, labor, equipment, supplies, chemicals, transportation, tools, materials, supervision and other items and non-personal services necessary to perform janitorial/custodial services as defined in the Performance Work Statement (PWS) except for the items specified in the Government-Furnished Property and services.

Janitorial Services are to be performed which include cleaning floors, cleaning and disinfecting restrooms, emptying trash, dusting office furniture, keeping outside entry area clean for visiting public.

Services include Sweeping & Mopping floors, dusting furniture, cleaning and disinfecting restrooms, including 2 outdoor (campground style) public restrooms, supply toilet seat covers, toilet paper and paper towels.

Place of Performance:

Litchfield Of-Range Corrals includes one (1) building and two (2) outdoor vault toilets.

The Litchfield Off-Range Corrals are located approximately 20 Miles East of Susanville, California on US Highway 395. From Susanville, CA: Take County Road A-27 (Center Road) for approximately 16 miles, when you come to the Stop Sign at the end of the county road, go straight this will put you on Hwy 395, go approximately 4 miles, the corrals are located on the right hand side of the road and marked with a wooden sign, turn right into the driveway and proceed to the corral office.

Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and two (4) 12-month option years.

3.0 Overall Objective(s)

The objective of this work is to clean and disinfect the facility located at the Litchfield Off-Range Corrals including sweeping and mopping floors, dusting furniture and cleaning restrooms includes 2 indoor restrooms and 2 outdoor restrooms and outdoor public area.

4.0 Specific Tasks

AREAS OF RESPONSIBILITY:

A. Outside Public Space – includes a wheelchair ramp, stairs, covered porch, walkways from the parking area, a kiosk, outdoor (campground style) restroom located adjacent to the building near the kiosk and two (2) picnic tables located near the kiosk.

B. Public/Staff Restrooms - Two (2) restrooms are located in the building (one with Toilet, Sink w/vanity and Shower, one with Toilet, Sink w/vanity and small storage cabinet).

C. Entry/Exhibit Area – includes entryway, public area with table & chairs, information/display space, long countertop.

D. Private Office Areas (includes one office space occupied by Facility Manager).

E. Workspace/Conference Table/Copy Machine/Small Storage Area (open concept occupied by BLM Wrangler staff).

F. Kitchen G. Storage Area H. Administrative/Computer-Storage room.

A-1. Outside Public Space – Weekly

1. Sweep outside entry area - stairs, ramp and covered porch of debris and dirt.

2. Remove all trash from receptacles outside of facility. Trash shall be disposed in plastic bags, secured with bag ties or knots, and disposed in trash dumpster (located near entry gate).

3. Soiled trash cans shall be cleaned and returned to original locations

4. Install new liners in trashcans.

5. Clean all surfaces and handles of exterior doors.

6. Clean all fingerprints, etc. on exterior windows.

7. Check for and remove cobwebs on the exterior of kiosk, ramp, stairs and covered porch and lights.

A-2. Outside Public Restroom – Weekly

1. Clean and disinfect toilet.

2. Sweep floor removing debris and dirt.

3. Check for and remove cobwebs from interior of restroom.

4. Clean and disinfect concrete floor.

5. Restock all restroom supplies (i.e., toilet seat covers, toilet paper, hand sanitizer), leaving an adequate supply until next cleaning.

A-3. Outside Public Space – Bi-Annually

1. Clean all exterior glass windows.

2. Wash and clean outside lights.

3. Remove bug and debris from inside & outside of light fixtures.

4. Wash down exterior walls and concrete of outdoor restroom.

B-1. Interior Public/Staff Restrooms – Weekly

1. Sweep floor. Floors are vinyl hard flooring

2. Damp mop and disinfect all floor area.

3. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

4. Soiled trashcans shall be cleaned and returned to original locations.

5. Install new liners in trashcans.

6. Damp clean and disinfect all counters and fixtures (mirror and door hardware) using germicidal detergent.

7. Scour and disinfect toilet, sink, and shower with cleaner.

8. Clean and refill hand soap dispenser along with cleaning drip and splatters underneath and around soap dispenser.

9. Restock all restroom supplies (i.e., toilet seat covers, toilet paper, paper towels), leaving an adequate supply until next cleaning.

B-2. Interior Public/Staff Restrooms – Monthly

1. Vacuum air vents as needed

2. Remove bug and debris from inside of light fixtures.

3. Dust and/or vacuum fan/vent

B-3. Interior Public/Staff Restrooms – Annually

1. Wash or dust as directed all walls.

2. Wash or dust as directed overhead ceiling as directed.

C-1. Entry/Exhibit Area – Weekly

1. Sweep and Damp Mop all Floors.

2. Dust all surfaces of furniture and equipment, display cases, windowsills, light switches, doors, baseboard, and molding, etc.

3. Check for and remove all cobwebs.

4. Clean all fingerprints, etc., from windows.

5. Clean surfaces and handles of all doors.

C-2. Entry/Exhibit Area - Monthly

1. Clean interior and exterior of window glass.

2. Clean/Dust Mini Blinds

C-3. Entry/Exhibit Area – Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

D-1. Private Office Areas – Weekly

1. Sweep and Damp Mop vinyl hard Floors.

2. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

3. Soiled trashcans shall be cleaned and returned to original locations.

4. Install new liners in trashcans.

5. Clean all surfaces, and handles of all doors,

6. Clean all fingerprints, etc., on windows.

7. Dust the horizontal surfaces, chairs, file cabinets, and other types of office furniture and equipment, light switches, windowsills, doors, baseboards, and molding, etc. Office desk will only be dusted where papers and other desk items do not cover the surface. Computer and business machines shall be dusted only if government materials have been removed.

8. Wipe and clean telephone surface with disinfectant.

9. Check for and remove all cobwebs.

D-2. Private Office Areas – Monthly

1. Vacuum sand and debris from inside windowsills and window tracks.

2. Remove bug and debris from inside of light fixtures.

3. Clean/Dust Mini Blinds

D-3. Private Office Areas – Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

3. Clean leather/faux leather/fabric portions of all furniture.

4. Clean interior/exterior of window glass.

E-1. Workspace/Storage Area – Weekly

1. Sweep and Damp Mop vinyl hard Floor.

2. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

3. Soiled trashcans shall be cleaned and returned to original locations.

4. Install new liners in trashcans.

5. Clean all surfaces and handles of all doors,

6. Clean all fingerprints, etc., on windows.

7. Dust the horizontal surfaces, chairs, file cabinets, and other types of office furniture and equipment, light switches, windowsills, baseboards, and molding, etc. Office desk will only be dusted where papers and other desk items do not cover the surface. Computer and business machines shall be dusted only if government materials have been removed.

8. Wipe and clean telephone surface with disinfectant.

9. Check for and remove all cobwebs.

E-2. Workspace/Storage Area – Monthly

1. Vacuum sand and debris from inside windowsills and window tracks.

2. Remove bug and debris from inside of light fixtures.

3. Clean/Dust Mini Blinds

E-3. Workspace/Storage Area – Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

3. Clean leather/faux leather/fabric portions of all furniture.

4. Clean interior/exterior of window glass.

F-1. Kitchen/Break Room – Weekly

1. Sweep vinyl hard floor removing all dirt and debris.

2. Damp mop and disinfect all vinyl hard floor areas.

3. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

4. Soiled trashcans shall be cleaned and returned to original locations.

5. Install new liners in trashcans.

6. Damp clean and disinfect all counters and fixtures using germicidal detergent.

7. Scour and disinfect sink with cleaner.

8. Clean all fingerprints, etc., on windows.

9. Damp clean and disinfect all outside surfaces of the refrigerator, stove and microwaves.

10. Check for and remove all cobwebs.

11. Wipe down table and chairs

F-2. Kitchen/Break Room – Monthly

1. Vacuum sand and debris from inside windowsills and window tracks.

2. Remove bug and debris from inside of light fixtures.

3. Clean/Dust Mini Blinds

F-3. Kitchen/Break Room - Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

3. Clean interior/exterior of window glass.

G-1. Storage Area & Heater/Water Heater Room and Doors – Weekly

1. Sweep floor removing all dirt and debris.

2. Damp mop and disinfect all vinyl hard floor areas.

3. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

4. Soiled trashcans shall be cleaned and returned to original locations.

5. Install new liners in trashcans.

6. Dust the horizontal surfaces of lockers and cabinets, light switches, windowsills, baseboards and molding, etc.

7. Keep Mop Sink and surrounding area clean and free of debris.

8. Clean all fingerprints, etc., on door window.

G-2. Storage Area & Heater/Water Heater Room and Doors – Monthly

1. Sweep and mop floor in heater/hot water heater room.

2. Dust outside & inside doors of heater/hot water heater room.

3. Vacuum/dust front of heater.

4. Clean/Dust Mini Blinds

G-3. Storage Area & Heater/Water Heater Room and Doors – Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

3. Clean interior/exterior of window glass.

H-1. Administrative Area/Computer – Storage Room- weekly

1. Sweep and Damp Mop vinyl hard floors.

2. Remove trash from receptacles, securely bagging garbage and depositing inside designated trash dumpster.

3. Soiled trashcans shall be cleaned and returned to original locations.

4. Install new liners in trashcans.

5. Clean all surfaces, and handles of all doors,

6. Clean all fingerprints, etc., on windows.

7. Dust the horizontal surfaces, chairs, file cabinets, and other types of office furniture and equipment, light switches, windowsills, doors, baseboards, and molding, etc. Office desk will only be dusted where papers and other desk items do not cover the surface. Computer and business machines shall be dusted only if government materials have been removed.

8. Wipe and clean telephone surface with disinfectant.

9. Check for and remove all cobwebs.

H-2. Administrative Area/Computer – Storage Room – Monthly

1. Vacuum sand and debris from inside windowsills and window tracks.

2. Remove bug and debris from inside of light fixtures.

3. Clean/Dust Mini Blinds

H-3. Administrative Area/Computer – Storage Room – Annually

1. Wash or dust as directed all walls.

2. Wash or dust overhead ceiling as directed.

3. Clean leather/faux leather/fabric portions of all furniture.

4. Clean interior/exterior of window glass.

5.0 Delivery / Performance Schedule

The Contractor must clean the facility at the Litchfield Off-Range Corrals, located at 474-000 US Hwy 395 East, Litchfield, CA 96117

The Contractor must clean the facility one day per week during business hours (7am to 4pm), specific day of week to be determined mutually between the Off-Range Corrals Facility Manager and Contractor.

6.0 Contractor-Furnished Property, Materials, Services

6.1. General: The Contractor shall furnish all personnel, materials, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the work tasks defined in this Performance Work Statement, except for those items specified as government-furnished property and services. The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate work force to complete work in accordance with the time and quality standards specified herein.

Materials: The Contractor shall furnish all materials necessary to meet the requirement of this contract of this contract, including environmentally friendly, cleaning polishing, and sanitizing products except for those items specified as the government furnished property and services. The Contractor will purchase and environmentally preferred cleaning products and chemicals, paper/plastic products, for all work performed in this PWS at Litchfield.

Equipment and Tools: The Contractor shall furnish equipment and tools necessary to properly perform the work defined in this requirement. Contractor equipment and tools stored in or on Government property shall be conspicuously marked with the Contactor’s name.

7.0 Government-Furnished Property, Materials, Services

General: The Government shall furnish services, facilities, and utilities to perform the work task defined in this Performance Work Statement.

Materials:

The Government shall furnish the below materials to assist the Contractor in meeting the requirement of this contract, including Availability of Utilities. The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection (dumpster, located near entry gate) and entrance mats. Information concerning the location of existing outlets may be obtained from the Contracting Officer. Utilities specified above will be furnished at no cost to the Contractor. The Contractor shall provide and maintain at his/her expense, the necessary services from existing Government outlets to the site of the work.

Services The Government will provide refuse collection (dumpster, located near entry gate).

Facilities: The Government will provide the Contractor a mop sink, a small storage cabinet for storing cleaning supplies, toilet paper, etc., and a small space to store a cleaning cart.

Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish the work.

PWS 8.0 Security and Administrative Matters

8.1. Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property accessed by or provided for contractor use.

8.2. Regular Work Hours:

The performance period established for this contract is based upon all work being conducted during regular working hours between 7:00am and 4:00pm, Monday through Friday, excluding government holidays. If the Contractor desires to carry on work outside regular hours, including Saturdays, Sundays, and government holidays, a request must be submitted to the Contracting Officer in sufficient time to allow satisfactory arrangements to be made for access to the work site.

8.3. Communications: “Time” for communications received after 3:00pm, after 12:00 pm locally on Fridays, or after 12:00 pm locally prior to a holiday will not start until the next business day. All times are local Pacific Standard Time.

8.4. Federal Holidays:

The following Federal Legal Holidays are observed:

Juneteenth

8.5 Contractor’s Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain an effective, written Quality Control Plan (QCP) to ensure that all contracted services are performed in accordance with this PWS and other commonly accepted commercial janitorial practices.

8.5.1. The Contractor’s QCP must include measures and procedures to identify, prevent, and ensure non-recurrence of defective services.

8.5.2. The Contractor’s QCP is how they assure themselves that their work complies with the requirement of the contract.

8.6. Quality Assurance: The government shall surveil and evaluate The Contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP).

8.6.1. The QASP is primarily focused on what the Government must do to ensure that The Contractor has performed in accordance with the performance standards.

8.6.2. The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

8.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.

The Contractor shall provide their QCP to the Contracting Officer Representative (COR) within 10 business days after contract award.

8.7.1. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with The Contractor to review The Contractor's performance.

8.7.2. At these meetings the contracting officer will apprise The Contractor of how the government views The Contractor's performance and The Contractor will apprise the Government of problems, if any, being experienced.

8.7.3. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Contracting Officer Representative (COR) and Alternate: A COR or their Alternate, who is identified by a separate letter of designation, monitors all technical aspects of the contract, and assists in contract administration.

8.7.4. A letter of designation issued to the COR, a copy of which is sent to The Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

8.7.5. A COR is not authorized to change any of the terms and conditions of the resulting order.

8.7.6. A COR is authorized to perform the following functions:

· assure that The Contractor performs the technical requirements of the contract.

· perform inspections necessary in connection with contract performance.

· maintain written and oral communications with The Contractor concerning technical aspects of the contract.

· issue written interpretations of technical requirements, including Government drawings, designs, specifications.

· monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies.

· coordinate availability of government furnished property.

· and provide site entry of Contractor personnel.

8.8. Contractor’s Contract Manager: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name and contact information of this person, and at least one alternate who shall act for The Contractor when the manager is absent, shall be designated in writing to the Contracting Officer.

8.8.1. The Contract Manager or their Alternate shall have full authority to act for The Contractor on all contract matters relating to daily operation of this contract.

9.0 Technical Exhibits and Definitions

Standard Definitions:

Physical Condition The Physical appearance of Federal equipment or facilities that considers cracks, chips, dents, abrasions, rust, corrosion, general cleanliness, vibration, operating temperature, and discoloration and other items as identified by the COR. Physical condition may be determined by visual as well as diagnostic means.

Contracting Officer (CO) The Secretary of the Interior or designated authorized representative who is the only agent capable of signing a federal award or obligating funds.

Contracting Officer’s Representative (COR) The Contracting Officer’s designated representative as indicated in a delegation of authority letter.

DEFECTIVE SERVICE.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE.

Anything that can be physically delivered including, for example, non-manufactured things such as meeting minutes or reports.

Quality Assurance (QA) Surveillance of Contractor performance to determine performance requirements are met.

KEY PERSONNEL.

Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the Performance Work Statement. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY.

Actions that prevent the loss or damage of Government property.

Performance Requirements Summary (PRS) (see Technical Exhibit below) The PRS identifies the key performance indicators of the Contract that will be evaluated by the Government to assure Contract performance standards are met by the Contractor.

Quality Assurance (QA) Surveillance of Contractor performance to determine performance requirements are met.

Performance Requirements Summary (PRS) (see Technical Exhibit below) The PRS identifies the key performance indicators of the Contract that will be evaluated by the Government to assure Contract performance standards are met by the Contractor.

Quality Control Those actions taken by the Contractor to control the production of goods or services so that they meet the requirements of the performance work statement.

SUBCONTRACTOR.

One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORKDAY.

The number of hours per day The Contractor provides services in accordance with the contract.

WORK WEEK.

Monday through Friday, unless specified otherwise.

9.1. ACRONYMS LIST

EXHIBIT X: PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Task(s) Review Monitoring Plans and Assessment Strategies.

No more than 1 unsatisfactory inspection result per week.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

For 3 unsatisfactory inspections, a 10% deduction.

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