140A1122Q0040_Terms_and_Conditions.pdf

BIA Western Regional Office RFQ No. 140A1122Q0040

TABLE OF CONTENTS

1. SECTION B SUPPLIES OR SERVICES AND PRICES

QUOTE SCHEDULE

2. SECTION C DESCRIPTION / SPECIFICATIONS

Specification / Statement of Work / Performance Work Statement

3. SECTION E INSPECTION AND ACCEPTANCE

52.246-4 INSPECTION OF SERVICES—FIXED PRICE AUGUST 1996

4. SECTION F DELIVERIES OR PERFORMANCE

52.219-14 Limitations on Subcontracting March 2020 52.242-15 Stop-Work Order August 1989

5. SECTION G CONTRACT ADMINISTRATION DATA

DOI Electronic Invoicing and Payment Requirements – Invoice Processing Platform (IPP) April 2013

6. SECTION I CONTACT CLAUSES

1452.280-2 Notice of Indian Economic Enterprise Set-Aside February 2021

1452.280-3 Indian Economic Enterprise Subcontracting Limitations February 2021 52.203-17 Contractor or Employee Whistleblower Rights and Requirement to Inform Employees of Whistleblower Rights June 2020

52.203-19 Prohibition on Requiring Certain Internal Confidentiality January 2017 Agreements or Statements

52.203-99 Prohibition on Contracting with Entities that Require Certain February 2015 Internal Confidentiality Agreements

52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards June 2020

52.204-12 Unique Entity Identifier Maintenance October 2016 52.204-13 System for Award Management Maintenance October 2018 52.209-10 Prohibition on Contracting With Inverted Domestic Corporations November 2015 52.212-4 Contract Terms and Conditions -- Commercial Products and November 2021 Commercial Services 52.212-5 Contract Terms and Conditions Required to Implement May 2022 Statutes or Executive Orders -- Commercial Products and Commercial Services 52.217-8 Option to Extend Services November 1999 52.217-9 Option to Extend Term of the Contract March 2000

52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving June 2020 52.232-40 Providing Accelerated Payments to Small Business Subcontractors December 2013 52.233-3 Protest after Award August 1996 52.252-2 Clauses Incorporated by Reference February 1998

7. SECTION J LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

8. SECTION K REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS

1452.280-1 Notice of Indian Small Business Economic Enterprise Set-aside February 2021 1452.280-4 Indian Economic Enterprise Representation February 2021

52.203-11 CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO SEPTEMBER 2007

INFLUENCE CERTAIN

FEDERAL TRANSACTIONS

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52.203-18 Prohibition on Contracting with Entities that Require Certain Internal January 2017 Confidentiality Agreements or Statements-Representation

52.204-17 Ownership or Control of Offeror August 2020 52.204-19 Incorporation by Reference of Representations and Certifications December 2014 52.204-20 Predecessor of Offeror August 2020 52.204-24 Representation Regarding Certain Telecommunications and Video October 2020 Surveillance Services or Equipment 52.204-26 Covered Telecommunications Equipment or Services-Representation Ocrtober 2020 52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation November 2015 52.209-7 Information Regarding Responsibility Matters October 2018 52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law February 2016 52.212-3 Offeror Representations and Certifications -- Commercial Items October 2020 52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran—Representation and Certifications June 2020

8. SECTION L INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS

Quote completion & submission Instructions 1452.233-2 Service of Protest Department of the Interior July 1996 (Deviation) 1452.236-71 Additive or Deductive Items – Department of the Interior July 1996 (Deviation) 52.204-6 Unique Entity Identifier October 2016 52.204-7 System for Award Management October 2018 52.204-16 Commercial and Government Entity Code Reporting August 2020 52.204-18 Commercial and Government Entity Code Maintenance August 2020 52.212-1 Instructions to Offerors -- Commercial Items June 2020 52.233-2 Service of Protest September 2006

9. SECTION M EVALUATION FACTORS FOR AWARD

52.212-2 Evaluation -- Commercial Items October 2014 javascript:__doPostBack('ctl00$ctl00$body$homebody$RecentDocuments$C$RecentDocumentsControl$RecentDocumentResults$ctl00$DocumentNumberLink','')

SECTION B SUPPLIES OR SERVICES AND PRICES

NAICS code 561720 with $19.5 million/year size standard applies to this requirement.

CONTRACTOR ____________________________________ DUNS# ___________________________

TIN#____________________________

PHONE ___________________________ FAX

INSTRUCTIONS: Offerors are to provide a quote/bid price for each Schedule Item, inclusive of all costs (applicable taxes, CRIT

Business Fees, TERO Costs, AZ State License costs, etc.) without modification or alteration to the Schedule.

Failure to provide a quote price for any item shall deem the entire schedule to be non-responsive.

CONTRACT LINE ITEM LABOR COST AWARD (To be completed by the Government)

1. Basic Requirement - BASE YEAR / September 1, 2022 – August 31, 2023

a. Labor / Daily & Weekly Services $____________________Per Month

b. Labor / Monthly Services $____________________Per Month

c. Labor / Yearly Services $____________________Annual Cost

BASE YEAR TOTAL $______________________

2. OPTION YEAR ONE / September 1, 2023 – August 31, 2024

b. Labor / Monthly Services $____________________Per Month

OPTION YEAR ONE TOTAL $______________________

3. OPTION YEAR TWO / September 1, 2024 – August 31, 2025 javascript:__doPostBack('ctl00$ctl00$body$homebody$RecentDocuments$C$RecentDocumentsControl$RecentDocumentResults$ctl00$DocumentNumberLink','')

OPTION YEAR TWO TOTAL $______________________

4. OPTION YEAR THREE / September 1, 2025 – August 31, 2026

OPTION YEAR THREE TOTAL $______________________

5. OPTION YEAR FOUR / September 1, 2026 – August 31, 2027

OPTION YEAR FOUR TOTAL $______________________

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B.2 TYPE OF CONTRACT Award will be for a FIXED PRICE CONTRACT, "Performance Based" for Custodial Services.

B.3 PERFORMANCE INCENTIVE

Extension of Contract for Three (3) Optional Years, for up to a maximum total Performance Period of forty eight (48) months as follows:

Basic Requirement / Base Year September 1, 2022 through August 31, 2023 Option Year One September 1, 2023 through August 31, 2024 Option Year Two September 1, 2024 through August 31, 2025 Option Year Three September 1, 2025 through August 31, 2026 Option Year Four September 1, 2026 through August 31, 2027

SEE FAR CLAUSE 52.217-09 - "THIS PRELIMINARY NOTICE DOES NOT COMMIT THE GOVERNMENT TO AN EXTENSION".

Potential Offeror's ARE NOT to interpret the performance incentive to indicate an automatic extension of the contract beyond the base year.

B.4 TRIBAL EMPLOYMENT RIGHTS OFFICE (TERO) FEES & BUY INDIAN PREFERENCE PROGRAM

Notice of Total Buy Indian Act Set-Aside - this procurement is a total Native American Indian Set-Aside. Indian Economic Enterprises desiring consideration must be at least 51 percent Indian owned and must complete and sign solicitation provision entitled "Representation Declaration (Draft) Buy Indian Act (25 U.S.C. 47)" under SECTION K, Representations, Certifications and Other Statements of Offerors.

Buy Indian Joint Ventures - Indian Economic Enterprises constituting a "Joint Venture", utilizing the authority of the Buy Indian Act for securing any contract shall retain at least 51 percent ownership. This requirement must exist; when the offer is made in response to a solicitation; at the time of contract award; and during the full term of the contract. If the Contractor no longer meets the eligibility requirement after award, the Contractor shall provide immediate written notification to the Contracting Officer. Failure to provide immediate written notification to the Contracting Officer shall render the economic enterprise ineligible for future contract awards under the Buy Indian Act and the Bureau may consider Termination for Default.

Tribal Taxes, Requirements and/or Restrictions - Special attention is called to Contract Clauses 52.229-3 - Federal, State and Local Taxes. Offerors (bidders) are responsible for contacting the tribe or tribal organization involved with regard to all requirements regarding tribal taxes, royalties and/or other applicable tribal laws or ordinances. Noncompliance regarding this requirement will result in the offerors being determined nonresponsive.

Offerors (bidders) are responsible for contacting the tribe(s) and the Indian Preference employment and subcontracting sources. Current available information is identified below but may not be a complete listing.

Tribal Office Tribal Employment Rights Officer (TERO) Colorado River Indian Tribal Council (CRIT) Colorado River Indian Tribe (CRIT), TERO Officer Attention: Chairperson Tribal Employment Rights Office 26600 Mohave 26600 Mohave Parker, Arizona 85344 Parker, Arizona 85344

Phone: 928/ 669-9211 Phone 928/ 669-1380 Fax 928/ 669-1230 javascript:__doPostBack('ctl00$ctl00$body$homebody$RecentDocuments$C$RecentDocumentsControl$RecentDocumentResults$ctl00$DocumentNumberLink','')

PERFORMANCE WORK STATEMENT (PWS)

SECTION C - 1

GENERAL INFORMATION

1.1 Background Information - Custodial Services are to be provided for the BIA Colorado River Agency (CRA) (La Paz County, Parker, Arizona) and the BIA Poston Field Office Building (Poston, Arizona).

1.1.1 Scope of Work - The contractor shall provide all personnel, material, supervision and other items and services necessary to accomplish the specific tasks as defined in the Performance Work Statement (PWS).

1.2 CONTRACTOR PERSONNEL

1.2.1 CONTRACTOR EMPLOYEE’S - The Contractor shall obtain the COR's concurrence employment of staff persons who will work on this contract. If any person is identified, to the Contractor by the COR, as a potential threat to the health, safety, security, general well-being, or operation mission of the Government/BIA, the Government employees and its service population, the Contractor will not hire such person(s).

The Contractor and Contractor's employees must have English communication skills to implement directions

(information or special instructions concerning areas of space receiving custodial services) as provided in both oral and written format from the COR to the Contractor supervisor. Where reading, understanding, and discussing safety and environmental warnings are an integral part of a contract employee's duties, that employee will be able to understand, read, write and speak English. (The speaking skill is not required where a contractor employee is hearing impaired).

1.2.2 Contractor personnel shall present a neat appropriate appearance to perform custodial services; all Contractor employees must be able to perform custodial work which requires bending, lifting up to 50 pounds, leg and arm movement, good vision to observe work environment,

1.2.3 CONTRACTOR MANAGER - The Contractor shall provide a Contract Manager who shall be responsible for all training for the Contractor's employees, establishing and maintaining the work schedule coordination of all custodial services and functions, and provide direct supervision in the performance of the custodial services. The name of this person and an alternate or alternates who shall act for the Contractor when the manager is absent, shall be designated in writing to the COR prior to the contract Notice to Proceed date. The Contract Manager or alternate shall have the full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.2.4 The Contractor and contractor's employees will not be allowed to have any other persons (spouse, children, visitors, etc.)

on the BIA premises, at any time, in the performance of services under this contract.

1.2.5 The Contract Manager or alternate shall be available during normal duty hours within 15 minutes to meet on the installation with the COR to discuss problem areas. After normal duty hours, the Contract Manager or alternate shall be available within 1 hour.

1.2.6 The Contractor and all employees shall be required to obtain a positive background investigation result prior to commencing work.

The COR shall coordinate the completion of the background with the BIA Security Office.

1.3 QUALITY CONTROL

1.3.1 In compliance with FAR Contract Clause entitled "Inspection of Services", the Contractor shall provide a Quality Control

Plan (QCP) that contains, as a minimum, the items listed in QUALITY CONTROL PLAN (QCP) (C.1.3.2) to the Contracting Officer for acceptance not later than the pre-performance conference.

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The Contracting Officer will notify the contractor of acceptance or required modifications to the plan. The Contractor shall make the appropriate modifications and obtain acceptance of the plan by the Contracting Officer before the contract Notice to Proceed date is established.

Quality control will be a combined effort of the contractor and the Government based on contact performance and staff/customer complaints. The contractor shall furnish in writing to the Facility Manager the names and phone numbers of all supervisory personnel/personnel no later than the start of the contract performance. The Facility Manager shall be notified immediately whenever changes are made to the list previously submitted.

1.3.2 The CONTRACTOR QUALTIY CONTROL PLAN (QCP) shall include, as a minimum:

1.3.2.1 A description of the CONTRACTOR INSPECTION SYSTEM to cover all tasks and services listed on the Performance

Requirements Summary (PRS) - (pages 14 & 15). At minimum, the description shall include:

a. The requirement that each Contractor employee maintain a DAILY CHECK LIST LOG, identifying the physical space(s) where custodial services were completed, per space/room/office, etc.; a copy of each log will be submitted to the COR on the following work day (Monday) after each week. The contractor will sign in (time in/time out) at every location for offices cleaned.

b. From the daily check list log, the Contractor will identify his INSPECTION SYSTEM, identifying a frequency schedule for inspections, and the frequency for unscheduled spot check inspection(s).

c. A description of the methods and/or establishment of a CUSTOMER COMPLAINT SYSTEM to be used for identifying and preventing defects in the quality of custodial service to be performed, with a feedback system for correction of complaints. All Customer Complaint Records shall be answered, all necessary corrective actions taken, and the completed forms returned to the COR within two work days.

d. A description of RECORDS CONTROL SYSTEM, document inspection and corrective or preventive actions taken. The description of records control should include maintenance of records to be kept and made available to the Government throughout the contract performance period and for a period after contract completion until final settlement of any claims under the contract.

e. A description of the Contractor's Government issued KEY CONTROL SYSTEM.

1.4 QUALITY ASSURANCE - According to the Inspection of Services FAR Clause 52.246-6, the Government will evaluate the

Contractor's performance under this contract. For those tasks listed on the Performance Requirement's Summary (PRS), the COR will follow the methods of surveillance specified in this contract, and will make written record all surveillance observations.

When an observation indicates defective performance, the COR or inspector will require the Contractor's supervisor or alternate to initial the documented observation. The Contractor's initialing of the documented observation does not necessarily constitute concurrence with the observation, only acknowledgement that he or she has been made aware of the defective performance.

1.4.1 PERFORMANCE EVALUATION MEETINGS - The COR will conduct at least a quarterly meeting with the Contactor to evaluate the Contractor's performance under this contract. The contractor may request meetings with the COR when he/she believes such a meeting is necessary. Written minutes of all meetings shall be documented, signed by the COR and Contractor - the original copy to be sent to WRO Contracting, with a copy placed in the COR's contract file.

1.5 PHYSICAL SECURITY - The Contractor shall be responsible for safeguarding all Government property and facilities in the performance of the janitorial services. At the end of each work period, all Government facilities, equipment and materials shall be secured. Only the contractor and his/her employees are authorized in the facilities and shall turn off all lights, close and lock all exterior doors and set the alarm prior to leaving the premises. The contract shall establish and implement methods of making sure all access provided by the government to the contractor are not lost or misplaced and are not used by unauthorized persons.

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ONLY the contractor and contractor's employees are allowed on the work premises, NO EXCEPTIONS.

The Government will not be responsible for the Contractor's equipment or personal belongings that may be damaged or lost by fire, theft, accident, or otherwise. Government furnished facilities for storage for the contractor's supplies and equipment will be equipped with locks. The Contractor shall furnish and install locks if those provided by the Government are not suitable.

1.5.1 GOVERNMENT ISSUED KEYS - The Government (COR) will provide a sufficient number of keys to the Contractor which will enable the Contractor and the Contractor's employees to provide the janitorial services required under this contract. The contractor shall include procedures for immediate reporting to the Facility Manager on occurrences of lost, unauthorized duplication of keys. In the event keys are lost or duplicated, the contractor may be required, upon written direction of the Facility Manager to re-key or replace the affected lock(s). Coordination for any combination changes shall be made through the Facility Manager. The government may, at its option, replace the affected lock(s) or perform re-keying and deduct the cost of such from the monthly payment due to the contractor.

1.5.1.1 The Contractor shall establish and implement methods of key control, ensuring that all keys issued by the Government to the Contractor, for Contractor employee use, are not lost, misplaced and are not used by unauthorized persons.

1.5.1.2 Keys issued to the Contractor shall not be duplicated by the Contractor. When necessary, the Contractor will request additional keys from the COR; and at the COR's discretion, additional keys may or may not be issued to the Contractor.

1.5.1.3 The Contractor shall immediately report to the COR, a maximum of no later than one day later, any occurrence(s) of loss, unauthorized use, or unauthorized duplication of keys.

1.5.1.4 In the event keys are lost and/or duplicated, the Contractor may be required, upon written direction of the Contracting

Officer, be responsible for the costs to re-key and/or replace the affected lock or locks; costs for re-keying and/or replacement of locks will be deducted from the monthly payment due to the Contractor.

1.6 BIA HOURS OF OPERATION AND HOURS OF OPERATION FOR CUSTODIAL SERVICES

1.6.1 BIA AGENCY DAILY BUSINESS HOURS - 8:00 AM - 5:00 PM, Monday through Friday.

POSTON BIA OFFICE BUSINESS HOURS - Office daily hours are 8:00 AM - 5:00 PM, Monday through Friday, Irrigation Office T-1 is in use 24 hours daily, 7 days a week.

1.6.1.1 HOURS OF OPERATION FOR CUSTODIAL SERVICES - The Contractor shall perform the services required under this contract during the following hours:

LOCATION CUSTODIAL PROVIDED SERVICE HOURS

BIA Agency Building # 1, 2, 3, 4, 44, 46, 65, 77, 78 Daily Monday through Friday Parker, Arizona 1:00PM - 5:00 PM

BIA Poston Offices, Buildings # T-1, T-2, 6135, 636 Daily Monday through Friday Poston, Arizona 10:00 AM - 12:00 AM

1.6.1.2 Federal Holidays - No custodial services will be required on the following list of observed Federal Holidays:

New Year's Day (January 1) Martin Luther King's Birthday (3rd Monday in January) President's Day (3rd Monday in February) Memorial Day (Last Monday in May) Juneeteenth National Independence Day (June 19)

Independence Day (July 4) Labor Day (First Monday in September) Columbus Day (2nd Monday in October) Veterans Day (November 11) Thanksgiving Day (4th Thursday in November) Christmas Day (December 25).

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1.7 CONSERVATION OF UTILITIES - The Contractor shall make sure employees practice utilities conservation. The Contractor shall operate under conditions that prevent the waste of utilities to include:

1.7.1 Turn off lights when not in use. Upon completing the scheduled work in each building, Contractor personnel will ensure that all lights are turned off (except otherwise instruction for night security lighting) and that all windows and entrance doors are locked upon leaving the building. If the building user occupies the building after normal working hours and Contractor personnel have completed their work, they will notify the building user of their departure - with documentation noted in the weekly work log that the Contractor personnel secured the facility at time of departure and which Government employees were remaining in the facility at the time of departure.

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SECTION C - 2

DEFINITIONS

2.1 GENERAL DEFINITIONS

2.1.1 Defect - A service output that does not meet the standard of performance specified in the contract for custodial

Services. (For example, failure to sweep the floor is a defect, failing to meet the quality standard as required on a daily basis; failure to Remove Trash is a defect as required on a daily basis.)

2.1.2 Performance Requirement - The point that divides acceptable and unacceptable performance of a task, as established by the Performance Requirements Summary (PRS) and the Inspection of Services clause.

It is the number of defects or maximum percentage of defects that is deemed acceptable. Any further defects will require the Government to affect the price computation system (the amount paid for the Custodial Services).

2.1.3 Performance Requirements Summary (PRS) - A listing of the Custodial Service outputs (tasks) under the contract that are to be evaluated by the COR on a regular basis, the surveillance/inspection methods to be used, and the performance requirement of the outputs.

2.1.4 Quality Assurance - A planned and systematic work pattern that satisfactory performance is achieved.

2.1.5 Quality Assurance Surveillance Plan - An organized written document used for Quality Assurance. The document contains specific methods on how to perform surveillance of the Contractor.

2.1.6 Unacceptable Condition(s) - A condition that does not conform to quality standards but may be re-performed to conform with quality standards.

2.2 TECHNICAL DEFINITIONS

2.2.1 Basic Cleaning Services - All individual cleaning tasks as identified in paragraph 5.3.

2.2.2 Carpet Maintenance - An organized and comprehensive Contractor managed program which insures all carpeted floors receive systematic and scheduled maintenance to maintain the standards of Section C.5 of this PWS. This includes, but is not limited to, vacuuming and cleaning of carpets, spot removal, etc.

2.2.3 Daily - Refers to each and every scheduled service date.

2.2.4 Wet Mopping - Cleaning floor surfaces after sweeping of dust moping to pick up any remaining dust or dirt utilizing clean water and a detergent solution (and disinfectant where required by the PWS) with a wet mop.

2.2.5 Debris - Any articles, or parts thereof, such as paper, gum, paper clips, candy, lint, litter, strings, cigarette butts, leaves, sand spurs, excrement, etc.

2.2.6 Deep Dirt Extraction / Shampoo Carpets - A restorative technique using the hot water or steam extraction method of deep cleaning carpet fibers to extract dirt, dust, debris, soil, stains, and odor in the carpet. Method utilizes a steam cleaning machine which forces carpet cleaning solution into the carpet, vacuums solution from the carpet, forces clean water into the carpet fibers to rinse out all solution, and then vacuums all remaining moisture from the carpet.

2.2.7 Disinfect - To completely flood the fixture, floor, etc., with a germicidal disinfectant, allow to soak and rinse clean as directed by the manufacturer's instructions.

2.2.8 Dry Buff - Dust mopping and wet mopping should occur before this procedure. A process used to eliminate heel marks and scuffs and restore the floor to a uniform appearance suing a soft buffing pad and floor machine.

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2.2.9 Dust Mopping / Treated Mopping - Removing direct and debris from floor surfaces by use of a dust mop.

2.2.10 Easily Movable Items - Any furniture, waste receptacles, chairs, etc., that weight 50 pounds or less or can be moved by one person.

2.2.11 Glass - All remaining exposed glass surfaces that are not considered windows. All Lucite, plastic, or any transparent materials, including mirrors, shall be considered glass.

2.2.12 Maintain Floor - The task of sweeping, treated mopping, dust mopping, damp mopping, wet mopping, scrubbing, stripping, sealing, waxing, dry buffing or spray buffing, to maintain floors in an existing state as required in the Performance Work Statement.

2.2.13 Scrubbing Floor - Cleaning floor surfaces after sweeping or dust mopping by agitation of detergent solution applied to the floor by a floor scrubbing machine or wet mop saturated with detergent solution followed by a clean water rinse and damp mop or vacuum pickup.

2.2.14 Sweeping - Removing dirt and debris from floor surfaces by use of a broom.

2.2.15 Waxing - Applying manufacture recommended thin coats of non-skid floor wax solution that protects the floor surface and leaves a glossy, uniform appearance.

2.2.16 Wet Mopping - Thoroughly cleaning floor surfaces after sweeping, or dust mopping utilizing clean water and a detergent solution (and disinfectant where required by the Performance Work Statement) with a saturated mop, then damp mop or vacuum to pick up excess liquid.

2.2.17 Windows - The glass surfaces which are an integral part of the outer wall of a building.

2.3 ACRONYMS/ABBREVIATIONS

BIA Bureau of Indian Affairs CFR Code of Federal Regulations COR Contracting Officer's Representative CRA Colorado River Agency (BIA Agency Offices, Parker & Poston, AZ) CRIT Colorado River Indian Tribe DOL Department of Labor (Wage Determination) FAR Federal Acquisition Regulation PRS Performance Requirements Summary PWS Performance Work Statement QC Quality Control QCP Quality Control Plan SF Standard Form TERO Tribal Employment Office U.S. United States javascript:__doPostBack('ctl00$ctl00$body$homebody$RecentDocuments$C$RecentDocumentsControl$RecentDocumentResults$ctl00$DocumentNumberLink','')

SECTION C - 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 GENERAL INFORMATION - The Government shall provide the facilities, equipment, general custodial cleaning supplies and materials, keys to buildings, and custodial storage space/closets. The Government shall replenish depleted supplies and materials in custodial closets such as trash bags, paper towels, toilet paper and cleaning supply items.

3.2 GOVERNMENT FURNISHED PROPERTY

3.2.1 GOVERNMENT FURNISHED FACILITIES - The Government will make available storage areas and custodial closets to the contractor, without cost, for storage of equipment and/or materials and supplies. The Government retains the authority to reassign, modify, or realign space provided to the Contractor for space utilization, mission and personnel requirements of the Government.

Government facilities have been inspected for compliance with OSHA. No site hazards have been identified for the BIA

Agency/Parker and Poston Office Building. The fact that no such hazard condition(s) have been identified does not warrant or guarantee that no possible hazard exists, or that at specific times as directed by the COR, alternate work-shift(s) procedures will not be necessary, or that the facilities at present will be adequate to meet the responsibilities of the Contractor.

Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor in the performance of their custodial services and responsibilities under the contract.

Further, the Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with OSHA requirements.

The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear excepted - clean, repair, replace or restore Government provided storage and custodial closets to a condition not less than existing prior to Contactor's use.

Government facilities shall only be used in performance of services required under this contract, no exceptions.

3.2.2 GOVERNMENT FURNISHED EQUIPMENT - The Contractor shall keep the COR advised of the condition of all equipment in regard to normal operation wear and tear as it effects the operation of such equipment. Frayed electrical cords, occasional non working switches on equipment, equipment not operating to expected capacity, etc., will be noted on the Contractors employee's daily work completion log and the Contactor's Manager shall immediately verbally report the observation to the COR; at week's end, the submitted log will document the observation and the reporting dated of the wear and tear/operation condition of the equipment to the COR.

3.2.2.1 The Government shall furnish and/or make available all equipment, supplies, materials necessary for the Contractor to perform the Custodial Services as defined in this contract. The following listing is of equipment to be made available by the Government by location:

BIA Colorado River Agency, Parker, AZ BIA Poston Office, Poston, AZ

1. Two (2) mop buckets with wringer 1. Two (2) metal mop bucket with wringer

2. Two (2) mops with mop head 2. Two (2) mops with mop head

3. Four (4) vacuum cleaners 3. One (1) vacuum cleaner

4. Cleaning Cart 4. Cleaning supplies: window cleaner, bleach,

5. Cleaning supplies: window cleaner, bleach, rags rags, trash bags paper towels, toilet trash bags, paper towels, toilet paper, rubber gloves paper, rubber gloves

6. Carpet shampoo machine 5. Custodial closet

7. Floor buffer/scrubber machine

8. Custodial closet

3.2.2.2 EQUIPMENT INVENTORY - The Contractor and COR shall conduct a joint inventory of Government furnished equipment not later than five (5) calendar days after the Notice to Proceed date, within five (5) calendar days of the start of any option periods and not later than five (5) calendar days before the completion of the contract period.

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The Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded. The Contractor and COR shall jointly determine the working order and condition of all equipment an document their findings on the inventory. In the event of disagreement between the contractor and the COR on the working order and condition of equipment, the disagreement shall be treated as a dispute under the FAR Contract Clause entitled "Disputes".

3.2.2.3 REPLACEMENT OF GOVERNMENT FURNISHED EQUIPMENT - The Contractor shall submit a written request for replacement of Government furnished equipment required in the performance of the contract. Such request shall specify the reason for replacement. Should the item of Government furnished equipment require replacement, the Government will replace the equipment at no cost to the Contractor.

3.2.2.4 REPAIR OF GOVERNMENT FURNISHED EQUIPMENT - When repair of Government furnished equipment is needed, at no fault of the Contractor, but due to fair/normal wear and tear in normal proper use of the equipment, the Contractor shall submit a written request for the necessary repair of the equipment required in the performance of the contract.

3.2.2.5 EQUIPMENT ACCOUNTABILITY - The Contractor shall be liable for loss or damages to Government furnished equipment beyond fair wear and tear in accordance with the FAR Clause of the Contract "Government Furnished Property".

Compensation shall be effected either by reduce amounts owed to the Contractor or by a direct payment by the Contractor, the method determined by the Contracting Officer.

3.3 GOVERNMENT FURNISHED SERVICES

3.3.1 GOVERNMENT FURNISHED UTILITIES - The Government will furnish utilities for the operation of the facilities provided.

These utilities include heating, fuels, gas, electricity, water and sewer.

3.3.2 TELEPHONE SERVICES - No phone service is to be provided by the Government. Contactor employees are not allowed to use the Government telephones at any time except under emergency circumstances to call 911 and/or persons identified under 3.3.7 BIA Emergency Contract (listing).

3.3.3 Debris / Refuse Collection - The Contractor shall be responsible for bringing refuse to the identified dumpsters. The

Contractor shall not dispose of flammable liquids, mineral spirits, oil, lubricants and other flammable or hazardous material in Agency dumpsters. The Contractor is required to comply with all recycling programs.

Location of dumpsters where the Contractor will take the refuse will be identified by the COR, per building, and per building location.

3.3.4 Pest Management Services - The Government provides insect and rodent control for all Government furnished facilities.

The Contractor and Contractor's employees shall notify the COR when insect or rodent problem(s) is detected.

3.3.5 Police and Fire Protection - The Government will provide police and fire protection for the facilities.

3.3.6 Medical - In the event of an emergency, the Contractor's employees will call the local 911.

3.3.7 BIA EMERGENCY CONTACT - The following BIA employees are to be contacted, after normal working hours, in the event of an emergency, regardless of the type of emergency:

a. Mr. Steven McVey, BIA CRA Facility Manager, 1401 3rd Street, Parker AZ 928/ 669-0306

b. Mr. Bradley Scott, BIA CRA Plumber, 12170 Adams Street, Parker, AZ 928/ 304-3089

c. Mr. Teddy Henry II, CRA A/C Equip. Mech., 12250 Lincoln Circle, Parker, AZ 928/ 575-6868 javascript:__doPostBack('ctl00$ctl00$body$homebody$RecentDocuments$C$RecentDocumentsControl$RecentDocumentResults$ctl00$DocumentNumberLink','')

SECTION C - 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL INFORMATION

The contractor shall provide all personnel and supervision necessary to perform custodial services as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

4.2 CONTRACTOR EMPLOYEES - The Contractor shall obtain the COR's concurrence employment of staff persons who will work on this contract. If any person is identified, to the Contractor by the COR, as a potential threat to the health, safety, security, general well-being, or operation mission of the Government/BIA, the Government employees and its service population, the Contractor will not hire such person(s).

4.3 CONTRACTOR FURNISHED COMMUNICATIONS - The Contractor is responsible to provide the Contactor's employees with cell phones and pagers for use when performing the custodial services. Pagers are necessary for after-hours contact with the Contractor's Manager. Contractor employees are not allowed to use the BIA telephones or other type of equipment (computers, pagers, intercom, radio, etc.) except for the equipment identified and specifically authorized under this Performance Work Statement (emergency use of Government telephone to call 911).

4.4 MAINTENANCE OF GOVERNMENT FURNISHED CUSTODIAL STORAGE AREAS - The Contractor shall be responsible for the orderliness and cleanliness of Government Furnished facilities of storage and custodial closets. The areas shall be clean and neat, free of fire and safety hazards, and free of unsanitary conditions.

4.5 CONSERVATION - The Contractor's work force shall be responsible to exercise conservation of utilities in the performance of services. Upon completing the scheduled work in each building, contractor personnel will ensure that all lights are turned off (except otherwise instructed) and that all windows and entrance doors are locked upon leaving the building. If the building user occupies the building after normal working hours and the contractor personnel have completed their work, they will notify the building user of their departure.

4.6 TRAINING - The Contractor shall be responsible for training procedures, schedule, coordinating all janitorial services and functions to completely accomplish the work as required by the work statements and provide direct continuous inspection and supervision of all services required under the Contract.

4.7 CONTRACTOR SECURITY RESPONSIBILITY OF BIA WORK PREMISES

4.7.1 PHYSICAL SECURITY - The Contractor shall be responsible for safeguarding all Government property and facilities in the performance of custodial services. At the end of each work period, all Government facilities, equipment and materials shall be secured.

ONLY the Contractor and contractor's employees are allowed on the work premises, NO EXCEPTIONS. The Contractor and contractor's employees will not be allowed to have any other persons (spouse, children, visitors, etc.) on the BIA premises, at any time, in the performance of services under this contract.

4.7.2 The Government will not be responsible for the Contractor's equipment or personal belongings that may be damaged or lost by fire, theft, accident, or otherwise. Government furnished facilities for storage for the contractor's supplies and equipment will be equipped with locks. The Contractor shall furnish and install locks if those provided by the Government are not suitable.

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SECTION C - 5

SPECIFIC TASKS

5.1 GENERAL INFORMATION - The Contractor has a right to perform the services under this contract.

The Contractor shall provide all labor, management and supervision of Contractor personnel to ensure that custodial services are performed at the BIA Colorado River Agency and Poston BIA Offices. The Contractor will not be required to provide custodial services on observed Federal Holidays.

5.1.1 Superintendence by Contractor - The Contractor shall at all times provide adequate supervision of his/her employees to ensure complete and satisfactory performance of all work in accordance with the terms of the contract. The contract manager, or alternative representative, will be on the work site and be available at all times when the work of the contract is being carried out to receive instructions from the COR. The Contractor shall provide and maintain telephone and/or pager numbers where the contract manager and alternative can be reached during other than normal duty hours should the COR deem necessary.

5.1.2 Reporting -

(1) The Contractor shall be required to maintain a daily check list log, identifying the physical space(s) where custodial services were completed. Each of the Contractor's employees will maintain their own check-list at the completion of custodial services per space/room/office, etc. A copy of each log will be submitted to the COR on the following work day (Monday) after the end of each week custodial services are provided.

(2) The Contractor shall be required to implement the Customer Complaint System.

5.2 SCHEDULED (DAYS AND HOURS) FOR CUSTODIAL SERVICE PERFORMANCE BY THE CONTRACTOR - The Government will make available the following locations for Custodial Services to be provided by the Contractor, at each location, as follows:

(a) BIA Colorado River Agency, Parker, Arizona Days & Hours for custodial Service Performance: Daily Monday through Friday / 1:00 PM - 5:00 PM

Bldg.# Sq.Ft. Use Areas requiring Custodial Services

1 2,487 Personnel & Finance All areas, exclude Mail Room

2 3,517 Property & Supply, Indian Services, All areas, exclude 2 equipment supply room and Law Enforcement offices

3 1,185 Superintendent's Office All areas

4 5,825 Offices - Natural Resources, Realty All areas

44 140 Wildland Fire All areas 46 1,920 Fire Management Office All areas

65 2,816 Facility Management All areas, excluding Warehouse

77 2,304 Meter Shop All areas, excluding loft

78 2,700 Electrical Services All areas.

22,894 TOTAL SQUARE FEET

(b) Poston BIA Offices, Poston, Arizona (NOTE T-1 Office is in daily operation 24 hours/7 days per week)

Days & Hours for custodial Service Performance: Daily Monday through Friday 10:00 AM-12:00 AM

Bldg.# Sq.Ft. Use Areas requiring Custodial Services

T-1 2,814 Poston Irrigation/O&M Trailer All areas (In Use Daily 24/7)

T-2 2,814 Poston Roads Office All areas

6135 190 Irrigation Supervisor's Office Office & Bathroom areas

636 150 Irrigation/Roads Mechanics Office Office light cleaning

5,968 TOTAL SQUARE FEET

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5.2 DAILY CUSTODIAL SERVICES – All custodial service tasks shall be accomplished to meet the requirements of the PWS, Performance Requirements Summary and Task and Frequency Chart. The Contractor shall maintain each of the location facilities to the standards established in this contract.

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5.2.2 Floors - All Floors accessible to floor machines shall receive floor maintenance. After receiving floor maintenance, the entire floor shall have a uniform coating of nonskid floor finish, having a uniform, glossy appearance, and be free of scuff marks, heel marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles and easily moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their proper position when all operations have been completed. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing, and spray buffing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The contractor needs to apply these techniques only to the portion of the floor needing work to bring the entire floor up to the standard unless it is necessary to apply these techniques to the entire floor to bring it up to the standard. Wax is only to be applied to floor surfaces that have been cleaning.

5.2.3 Sweet/Dust Mop Floors - All access floor areas shall be swept or dust mopped. After the floor has been swept, or dust mopped, the entire floor surface, including corners and abutments, will be free of little, dust and debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to sweep underneath.

5.2.4 Mop Floors - All accessible floor areas shall be damp and/or wet mopped. Chairs, trash receptacles, and easily moveable items shall be moved to mop underneath. After being mopped, the floor shall have a uniform appearance with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. Do not mop wood or carpeted floors.

5.2.5 Cleaning Floors when Computer Processing Unit is Set at Floor Level - The Government is at RISK when CPUs are placed on the floor surface - CPUs should be placed on a rolling stand, allowing accessible floor areas to be cleaned.

5.2.6 Trash/Debris Removal - All trash containers shall be emptied and containers returned to their initial location. Boxes, cans, papers placed near the trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag must be removed. Trash shall be disposed on in plastic bags secured with bag ties; trash will not be allowed to be taken from the building in open containers. The Contractor shall pick up any trash that my fall onto the facility or grounds during the removal of such collection trash. The trash shall be deposited in the nearest outside trash collection point. Unless otherwise indicated, trash shall be picked up from wastebaskets and/or receptacles. Dirty trash receptacles shall be washed inside and out with disinfectant and shall be odor free.

5.2.7 Drinking Fountains - Disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil.

5.2.8 Carpets - After being vacuumed, the carpeted floor shall be free of all visible litter and soil. Any spots shall be removed by carpet manufacturer's approved methods as soon as noticed and/or as directed by the COR. All tears, burns, and raveling shall be brought to the attention of the COR.

5.2.9 Hallway Carpets - Hallway carpets shall be vacuumed to the same standard as office areas and all tears, burns, and raveling shall be brought to the attention of the COR.

5.2.10 Spot Clean Carpets - The Contactor shall spot clean carpets that are stained over an area of 2 square feet or less. Spot cleaning shall be accomplished with using shampoo for the specific area and a daubing and rinse service to the soiled or stained carpet area or as directed by the COR.

5.2.11 Entrance/Exit Door Walk-Off Mats - The Contractor shall vacuum/clean interior and exterior door walk off mats after vacuuming or cleaning, mats shall be free of all visible lint, litter and soil. Carpet style door/entrance mats shall be vacuumed to remove soil and direct and restore resiliency of the carpet pile. Rubber or polyester entrance mats shall be swept, vacuumed, or hosed down with water and then dried to remove soil and grit. Soil, debris and moisture underneath entrance mats shall be removed and mats returned to their normal location.

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5.2.12 General Spot Cleaning - Contactor personnel shall perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to the removing of, or cleaning of smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, pushbars, kickplates, and fixtures.

Germicidal detergent shall be used in restrooms, locker rooms, break areas and drinking fountains. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots and other evidenced of removed soil, stain, smudge, marks.

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5.3 DAILY BASIC RESTROOMS CUSTODIAL SERVICES

5.3.1 General Cleaning and Disinfecting - Completely damp clean and disinfect all surface areas of toilet bowls, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, and wall areas adjacent to wall mounted lavatories, urinals, and toilets and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be left free of deposits, dirt, streaks and odors.

5.3.2 Descaling of Showers, Toilet Bowls and Urinals - Services include cleaning and disinfecting as indicated in paragraph 5.3.2 above which are performed prior to descaling. Descalaing shall be performed as required but at least monthly. After descaleing, the entire surface shall be free from streaks, stains, scale, scum, urine deposits and rust stains.

5.3.3 Floor Sweeping and Mopping - After sweeping and mopping, the entire surface shall be free from littler, dust and foreign debris including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain film or standing water.

Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath. Restroom floors shall be stripped, scrubbed, waxed, etc., as necessary to maintain sanitary condition and a clean, uniform appearance. Glazed ceramic tile is scrubbed only.

5.3.4 Re-supplying Paper Products in Restrooms - Contractor shall ensure restrooms are stocked so that paper supplies do not run out. As a minimum, each restroom will be stocked daily. Supplies shall be stored in designated areas for both locations (Agency & Poston Buildings). No overstocking shall be allowed.