Analog_Line_(11277935)_PWS.pdf

Performance Work Statement (PWS) Oregon Army National Guard

Analog Lines – Telephone Service Requirement Telecommunications 1FB Service

Vision Statement

The Oregon National Guard requires highly available and robust telephone service that conforms to International Telecommunication Union Standardization Sector (ITU-T).

1.0 Introduction

The Oregon National Guard requires phone services at each of our 45 armories across Oregon.

1.1 Mission

Provide multiple one flat business line (1FB) services to all 45 armories across the State of Oregon. See Enclosure A – Wire Line Workbook for site addresses and line/phone numbers to be ported.

1.2 Background

The Oregon National Guard uses 1FBs for access to the public switched telephone network (PSTN) for survivable remote station telephony, intrusion detection, and fire life safety. Most of the armories have 200 pair copper to the demarcation (DEMARC) from the Local Exchange Carrier (LEC). Existing telephone numbers must not change as part of this contract.

1.3 Scope

Access to the PSTN via 1FB.

2.0 General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort

2.1 Contract Administration

The vendor shall establish processes and assign appropriate resources to effectively administer the requirement. The vendor/support staff shall respond to Government requests for contractual actions in a timely fashion. The vendor shall have a single point of contact between for the Government.

3.0 Performance Requirements

The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 Hardware Support

3.1.1 The contractor shall have a coverage window for 24 hours per day, 7 days per week including holidays.

3.2 Performance Standards

Std: 1FB without features

AQL: The requirement is phone service only, no forwarding features, no long distance feature.

Std: Response Time

AQL: The required response time on site is 48-hours from time of service call.

4.0 Special Requirements

None

4.1 Security and Safety

4.1.1 DD Forms 254: Overarching security requirements and Contractor access to classified information shall be as specified in the basic DD Form 254, which will be further identified in the DD Form 254 for each contractor as required. All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

4.1.2 Visitor Group Security Agreement. The contractor shall sign a Contractor Visitor Group Security Agreement to protect classified information involved in performance under this contract. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education; personnel security clearances;

reports; security checks; security guidance; emergency protection; protection of government resources; DD Forms 254; periodic security reviews; and other responsibilities, as required.

4.2 Transition

N/A

4.3 Government Furnished Materials

N/A

4.4 Environmental Requirements

N/A

4.5 Applicable Directives

N/A

5.0 Period of performance (PoP)

The period of performance for the base year will be from December 27th, 2018 through December 26th, 2019. All subsequent option years will be for a period 12 months.

5.1 Locations

See Attachment 1 – Workline Workbook for location addresses and phone numbers

6.0 Pricing

CLIN 0001 1FB service for 12 months

TOTAL $_________________

CLIN 0002 (OPTION 1) 1FB service for 12 months

TOTAL $_________________

CLIN 0003 CMRA

TOTAL $_________________

7.0 Antiterrorism/Operations Security Requirements

7.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR and to the contracting officer, within 10 days of award. AT Level I awareness training is available at the following website: http://jko.jten.mil.

7.2 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

7.3 For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

8.0 Contracting Manpower Recording Act (CMRA):

8.1 The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau via a secure data collection site.

8.2 The Contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil

8.2.1 Unit Identification Code (UIC) for the Requiring Activity: W912JV

8.2.2 Issuing Office DoDAAC: W912JV