1. Performance Work Statement - Hangar Door Maintenance - 7 July 2021.pdf

PERFORMANCE WORK STATEMENT INSPECTIONS

MAINTENANCE AND REPAIR OF AIRCRAFT HANGAR DOOR

7 July 2021

1. SCOPE. The contractor shall provide all management, tools, supplies, equipment and labor necessary to maintain and repair aircraft hangar doors at Joint Base Andrews (JBA) in a manner that will ensure continuous and safe operation of the doors in accordance with applicable standards and the manufacturer’s instructions. All work shall be accomplished in accordance with all Federal, State, and local laws and regulations, applicable building codes and standards, NEC, NFPA, BOCA & CABO, and Occupational Safety and Health Administration (OSHA) codes. Estimated quantities for determining workload are listed in Appendix A.

1.1. SERVICES DESCRIPTION

1.1.1. INSPECTIONS. The contractor shall perform annual inspections on all aircraft hangar doors and tail/aperture doors. The contractor shall prepare and submit to the Contracting Officer Representative (COR) a written report within ten (10) business days of the inspections. The report shall include identification of door system, location, maintenance work performed, repairs needed, inspection date, inspector, and overall condition of the door.

1.1.2. PREVENTIVE MAINTENANCE SERVICES. The contractor shall provide maintenance services on the aircraft hangar doors at the locations designated in Appendix A. The contractor shall perform preventive maintenance during inspections to ensure reliable and continuous safe operation of the doors. The maintenance work shall be in accordance with commercial practices and manufacturer’s specifications.

1.1.3. SERVICE CALLS

1.1.3.1. SERVICE HOUR. In a firm fixed price contract, a service hour consists of all personnel, management, tools, and equipment assigned to accomplish a repair or service call for each hour on the job site. It does not include travel time, or breaks taken while on the job site. Job site is defined as the actual repair/service work location, and does not mean being anywhere on Joint Base Andrews.

Examples are provided below:

1. Two (2) contract technicians respond to a service call and they need special equipment (fork lift, or scissor lift) and it takes them three (3) hours on site to perform the repairs. The proper way to bill would be 3 hours at the price indicated in the appropriate CLIN. Not six (6) hours (3 hours each for 2 technicians), plus the cost of the equipment rental.

2. Three (3) contract technicians respond for a major repair, 3 technicians are needed to safely accomplish the repairs. They are on the job site from 8:00am until 2:00pm and they take one hour for a lunch break.

The proper billing would be 5 hours at the price indicated in the appropriate CLIN. The government does not pay for lunch hours or travel time to and from a job site.

3. One contract technician responds to an emergency call. After a thorough check of the equipment, he determines that some minor adjustments are required to put the equipment back in proper working order.

It takes him an hour and a half to thoroughly inspect the equipment and make the necessary adjustments and tests the equipment multiple times to ensure all defects have been corrected. The contractor properly annotates 1.5 service hours on his service ticket and the government is invoiced accordingly to the appropriate emergency service CLIN for 1.5 hours.

1.1.3.2. EMERGENCY SERVICE CALLS. Situations may arise that require emergency repairs. The contractor shall respond on site to emergency situations within four (4) hours of notification and returns door to normal operation. The contractor and the COR will inspect the area requiring repairs. The contractor shall submit a price quotation identifying the nature of work and repair cost. In no case shall the contractor start work without providing a written cost estimate to the COR. For same day repairs, contact COR with description of work to be accomplished, estimated labor hours and cost of parts for immediate approval. The contractor may be authorized by the CO or COR to proceed in emergency situations when delay in the performance of necessary work would further endanger government personnel or property. The contractor shall provide a written quote for repairs within one business day.

1.1.3.3. ROUTINE REPAIR SERVICE CALLS. The Contracting Officer or the COR will notify the contractor of repairs to be made from the inspection reports or customer service calls. The contractor shall report to the work location within 24 hours, survey the repair, and provide the Contracting Officer or COR an estimated cost of repair. The contractor shall commence repair work after approval from the Contracting Officer or COR. Upon completion of work, Aircraft Hangar Doors will be in good working order, well-greased and oiled. Door repairs should be accomplished within two (2) business days unless otherwise approved by the Contracting Officer or COR. For same day repairs, contact COR with description of work to be accomplished, estimated labor hours and cost of parts for immediate approval.

All repair work shall be in accordance with normal commercial practices.

1.1.4. REIMBURSABLE PARTS

The contractor shall obtain all parts necessary for the performance of this contract and shall be reimbursed at cost. The contractor shall obtain competition for all parts (individual or aggregate) estimated to cost $3,000.00 or more. For the purpose of reimbursement, the contractor must submit invoices and supporting documentation to the COR within seven (7) business days. Vendor receipts must be original.

2. SERVICE SUMMARY.

Performance Objectives PWS Reference

Performance Thresholds Assessment

Method Inspections and Preventive Maintenance.

Inspections and preventive maintenance performed and an accurate report is delivered within ten

(10) days of inspections.

1.1.1. &

1.1.2.

No more than one (1) defect or validated customer complaint per service period.

Receipt of annual inspection reports and periodic checks.

Emergency Service Calls.

Contractor responds within four

(4) hours of notification making emergency repairs returning door’s to normal operation.

1.1.3.2.

No more than one (1) per month.

COR will verify with the customer that the contractor’s response was timely.

Routine Repair Service Calls. Doors are in good working order, well-greased and oiled. Repairs are made within two (2) business days.

1.1.3.3. No more than one (1)

per month.

Periodic inspection and valid customer complaints.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. UTILITIES. The government shall provide electric, water, and sewer utilities, police protection, fire protection, and emergency medical services, however any medical expenses incurred by the contractor personnel shall be the responsibility of the contractor.

4. CONTRACTOR PROVIDED EQUIPMENT.

4.1. TOOLS AND EQUIPMENT. Contractor shall supply all lifts, vehicles, tools, and equipment necessary to accomplish the requirements of this contract at no additional cost to the government.

5. GENERAL INFORMATION.

5.1. SAFETY. The contractor shall follow all OSHA requirements to ensure a safe working environment, including, but not limited to, lock out/tag out procedures and use of safety harness when required.

5.2. INVOICING. The contractor shall only bill the Government for work being performed on site. All other charges are improper and will not be authorized by the Government.

5.3. QUALITY CONTROL. Contractor shall develop and maintain a quality control program to ensure maintenance and repair services are performed in accordance with applicable standards and the manufacturer’s instructions. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Services Summary. The contractor shall produce a Quality Control Report citing: date of internal inspection, inspector, outcome, and future preventative measures of inspection results. Contractor shall share any performance mechanisms/reports with the Government to ensure industry standards are met. The contractor shall provide the Contracting Officer and COR with a Quality Control Plan within fifteen (15) days of award. The contractor shall provide the COR a quality control inspector to notify in case of customer complaints and to follow the guidelines in accordance of the PWS.

5.4. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Performance Plan.

5.5. GOVERNMENT REMEDIES. The Contracting Officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items, for contractor’s failure to correct nonconforming services.

5.6. HOURS OF OPERATION. Normal duty hours are Monday through Friday, 7:15 AM to 4:00 PM, excluding the 11 federally observed holidays. Federal holidays include; New Year’s Day, Labor Day, Martin Luther King Day, Columbus Day, Presidents Day, Juneteenth, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day.

5.7. SECURITY REQUIREMENTS. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the Government installation, shall abide by all security regulations of the installation.

5.7.1. CRIMINAL BACKGROUND CHECK REQUIREMENT. The Government will conduct criminal background checks on individuals providing services under this contract, using the procedures set forth in Department of Defense Instruction 1402.5 dated 9 September, 2015. Background checks will be based on fingerprints of individuals obtained by a Government law enforcement officer and inquiries conducted through the Federal Bureau of Investigation (FBI) and state criminal history repositories.

5.7.2. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, all Government facilities, equipment and materials shall be secured.

5.7.3. CONDUCT. The contractor shall be responsible for the actions of any of their employees or who are working at any location as required by this contract.

5.7.4. WEAPONS. Weapons of any sort are not authorized on JBANAFW. This includes: pistols, shotguns, assault rifles, rifles, knifes, swords, numb chuck, brass knuckles, or any other instrument designed with the sole purpose to injure or maim. Combination tools such as a Leatherman and small pocket knives with folding blades less than four inches are authorized if used in the performance of duty.

If there are any questions concerning authorization of an item, the contractor shall verify with NCOIC at JBANAFW Visitor Control Center prior to transporting the item on the installation. Those found in violation of directives are subject to apprehension, criminal charges and debarment from the installation.

5.7.5. ILLEGAL/CONTROLLED SUBSTANCE. The U.S. Federal Government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substances and narcotics are not authorized on Andrews AFB. Controlled substances may not be transported on the installation via vehicle or on an individual person. Marijuana/Cannabis, cocaine, crack cocaine, LSD, Methamphetamine (Meth), Heroin, Anabolic steroids, and Psilocybin mushrooms are some examples of forbidden substances (this list is not all inclusive). Prescription medications are authorized for the person to whom the medication is issued;

however, the medication must not be expired and the label must clearly indicate the name of the person to whom the medication is issued. Otherwise, the prescription medication may be deemed illegal by law enforcement officials. Those found in violation of directives are subject to apprehension, criminal charges and debarment from the installation.

5.7.6. BASE PASSES. A base identification card/vehicle pass shall be obtained for all employees including any subcontractor. Upon contract award, the contractor shall submit a personnel listing on company letterhead to COR for base entry. It is the intent of the Government that each employee has possession of his pass at all times while working on this contract. The contractor shall be responsible for the return of any pass when employment and/or the contract is terminated. In the event that all ID passes are not returned, final payment will be withheld until the ID passes are returned. Lost or stolen passes shall be reported immediately to the contracting officer with a written follow up to the contracting officer within 72 hours.

5.7.7. TRAINING. Long term contractors are required to (1) complete Anti-terrorism Level I training,

(2) track the training and (3) report compliance to the Quality Assurance Personnel. Access to the training will be provided by the COR.

5.8. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. All contract activities shall continue uninterrupted according to the Department of Defense Instruction (DODI) 1100.22, Policy and Procedures for Determining Workforce Mix.

5.9. CITIZENSHIP. The contractor shall hire U.S. citizen(s) that are in possession of a valid State driver’s license and birth certificate. If the employee/ is not a U.S. citizen, the contractor may hire non U.S. citizens if they are in possession of Green Card, Social Security Card, Resident Card, Work Visa and State issued Identification Card.

5.10. FEDERAL CRIMINAL HISTORY BACKGROUND CHECK. The contractor and all employees of the employed contractor requiring access to Joint Base Andrews NAF Washington shall go to any local police department to be finger printed. The contractor shall be responsible for all cost associated with the fingerprinting. The contractor shall enter 00625G in the ORI space on the back of the blue card. The contractor shall take the cards to the Criminal Justice Information Services in Pikesville, Maryland. The addresses below are provided to assist the contractor with obtaining information for the required fingerprinting.

Criminal Justice Information Services Criminal Justice Information Services 201 Reisterstown Road Bldg G P.O. Box 32708 Pikesville, MD 21208 Pikesville, MD 21282-2708

(410) 764-4501 www.dpfcs.state.md.us

6.0 APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans http://www.dpfcs.state.md.us/

APPENDIX A

ESTIMATED WORKLOAD DATA

Building Hangar # Door Type Quantity

1915 Fuel Cell Sliders w/Aperture (left and right) 2 1914 1 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1794 2 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1754 3 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1734 4 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1714 5 Sliders (NW, NE) 2 Sliders w/Aperture (SW, SE) 2 Tail (N, S) 2 1279 6 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1280 7 Sliders (NW, NE, SW, SE) 4 Tail (N, S) 2 1225 8 Sliders (W, E) 2 Tail 1 1228 9 Sliders (W, E) 2 Tail 1 1288 18 Sliders (back-right and left, front-right and left) 4 5016 19 (AF1) Sliders 4 5032 20 (MSF) High Speed Roll Up 12 2489 ASA High Speed Roll Up 8 3148 14 Sliders 12 3158 13 Sliders 6 3188 12 Sliders 15 3629 Fuel Cell Sliders w/Aperture (right and left) 2 3635 11 Sliders (NW, NE, SW, SE) 4 Tail (N) 1 3640 10 Sliders (SW, SE) 2 Sliders w/Aperture (NW, NE) 2 Tail (N, S) 2

APPENDIX B

MAPS AND/OR SITE PLANS

Maps will be supplied at post award.