1.02 Draft PWS N6 Comm Curriculum.pdf

Performance Work Statement

Curriculum Development and Instructor Support for Naval Construction Group ONE (NCG1) Port Hueneme, CA

1.0 SCOPE. NCG 1 currently has a manning shortfall within N2/N6 Department for curriculum development and instructional support. An expansive amount of Communications equipment requires a vast amount of capability changes at a rapid pace. The curriculum for the operational use and tactical employment of the equipment is in a constant state of change, requiring constant maintenance. Along with the constant changes, the complex experience required to properly train combat usage is severely degraded due to the length of time allotted for military members to learn curriculum and instruct at a level required for success for subordinate units.

1.1 BACKGROUND. NCG ONE manages the overall manning, capability and readiness of six Naval Mobile

Construction Battalions, two Naval Construction Regiments, one Construction Battalion Mobile Unit, and one Underwater Construction Team located in San Diego and Port Hueneme, CA as well as Hawaii.

1.2 NMCBs engage in peacetime and wartime contingency construction in support of U.S. Allied Forces and countries worldwide. They provide tailored, adaptable, and combat effective engineering and construction forces that deploy to support naval objectives globally and enable logistics for Fleet operations.

1.3 UCTs provide construction, inspection, repair, and maintenance of ocean facilities in support of Naval and

Marine Corps operations, to include repair of battle damage. Maintain capability to support a Fleet Marine Force (FMF) amphibious assault, subsequent combat service support ashore, and self-defense for their camp and facilities under construction. In time of emergency or disaster, conduct disaster control and recovery operations.

1.4 CBMUs provide the Navy and Marine Corps with technically trained personnel and specialized equipment to perform public works functions at advance bases of a contingency construction nature and to backfill Public Works organizations of existing bases or civilian facilities with eminent danger or other emergency situations.

2.0 APPLICABLE DIRECTIVES.

Contractor employees shall abide by NCG 1 Port Hueneme safety and health standards consistent with the requirements of OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program.

P-78 Real Property Inventory (RPI) Procedures Manual Unified Facilities Criteria (UFC) Documents (in accordance with DoD Directive 4270.5 (Military Construction) and USD(AT&L) Memorandum dated 29 May 2002.)

UFC 2-000-05N: Facility Planning for Navy and Marine Corps Shore Installations (formerly known as P- 80).

P-73: Real Estate Procedural Manual

SECNAVINST 4440.31C – Management of Civil Engineering Support Equipment and Materials Handling Equipment NAVSUP P-538, Management of Materials Handling Equipment (MHE) NAVFAC P-300, Management of Civil Engineering Support Equipment OPNAVINST 5100.23, Navy Occupational Safety and Health Program Manual SECNAVINST 5100.10J – Department of the Navy Policy for Safety, Mishap Prevention, Occupational Health and Fire Protection Programs OPNAVINST 3120.32C – Standard Operation and Regulations of U.S. Navy NAVSUP P-485 Volume III – Naval Supply Procedures Volume III, Ashore NAVSUP P-2002 – Federal Logistics Data (FEDLOG)

NAVSUP P-437 – MILSTRIP/MILSTRAP Operating Procedures State of California Code - Title 22 – Hazardous Materials and Waste Handling OPNAV 4110.2 – Hazardous Material Control and Management Program Code of Federal Regulations (CFR) – 29 – Labor

Code of Federal Regulations (CFR) – 40 – Protection of Environment Code of Federal Regulations (CFR) – 49 – Transportation NECCINST 4400.1C - Supply Manual

NAVEDTRA 130A – Task Based Curriculum Development Manual SECNAV M5510.30 – Department of the Navy Personnel Security Program

3.0 CURRICULUM DEVELOPMENT.

Create, modify and maintain curriculum for High Frequency (HF) related to operations, techniques, technology, and capabilities per Naval standards

Create, modify and maintain curriculum for Very High Frequency (VHF) related to operations, tasking, techniques, technology, and capabilities per Naval standards

Create, modify and maintain curriculum for Ultra High Frequency (UHF) related to operations, tasking, techniques, technology, and capabilities per Naval standards

Create, modify and maintain curriculum for Operational Comm Staff Planning related to tasking, techniques, technology, and capabilities per Naval standards

Modify and maintain curriculum for Communications TIER I related to tasking, techniques, technology, and capabilities per Naval standards

Modify and maintain curriculum for Communications TIER II Detachment Operations related to tasking, techniques, technology, and capabilities per Naval standards

Modify and maintain curriculum for Communications TIER II Self Mobility Security (SMS) related to tasking, techniques, technology, and capabilities per Naval standards

Create, modify and maintain curriculum for Communications TIER II Boat Operations related to tasking, techniques, technology, and capabilities per Naval standards

Modify and maintain curriculum for Communication TIER III related to tasking, techniques, technology, and capabilities per Naval standards

Modify and maintain curriculum for Military Family of Systems (MFoCS) related to tasking, techniques, technology, and capabilities per Naval standards

Ensure new curriculum meets capabilities and learning objectives by providing input to the Learning Standards Officer (LSO) or training department (N7) assigned curriculum developer via email correspondence.

4.0 INSTRUCTOR SUPPORT

The Contractor shall perform communications training for all Naval Construction Force (NCF) per provided education and training presentations, products, and expertise for exercise implementation.

On a weekly basis, the contractor shall provide N6D with information about new or revised tactical communications policies and procedures and their impact on the command and supported units.

Contractor shall provide training in all areas of Tactical Communications to the active and reserve components of NCF and other units of the Naval Expeditionary Combat Command (NECC). This will be conducted 20 times per year. One course per year must demonstrate meeting of course objectives with an 80% passing grade on a contractor furnished exam.

The contractor shall evaluate the commands technical skills through issuance of surveys and review of updated Original Equipment Manufacturer (OEM) standards, to ascertain the commands tactical communications skills associated with planning, equipment, regulation, policy, and execution on a monthly basis.

The contractor shall prepare presentations, educational products, exercises, and training simulations for workshops, seminars or educational events. All training shall incorporate current regulation, policy and survey results to fill command training gaps on equipment specified in the Table of allowance and Type Commander (TYCOM) mandated technology.

The contractor shall provide monthly workshops on communications guidance to units during pre-planning phases of humanitarian exercise/operations in foreign countries. The contractor shall recommend solutions and participate in discussions, using sound, well-researched basis during these training events.

The contractor shall also provide a workshop on new communications gear, related equipment, and training for NCF units directly affecting the Command and Control capabilities of the global NCF as required.

The contractor shall attend and participate in an open forum with the staff regarding improvements to communication equipment, training events, gaps in educational areas, and command communication planning. The contractor shall present solutions and participate in discussions, using sound, well-researched basis, to include citations for source material during these events. This will be conducted approximately once every year for approximately 12 days.

The contractor shall create and provide Monthly Status Reports (MSRs), which include significant work, accomplished during the month, significant work planned for upcoming month, financial status of contract and copies of all trip reports for travel completed during the month. MSRs should be provided by the 5th business day of the month for the preceding month.

Shall setup classroom for instruction, instruct students following approved curriculum, administer curriculum approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER 1 Course: approximately 20 1-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER II Detachment Operations Course: approximately eight 9-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER II Self Mobility Security Course: approximately eight 9-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER II Boat Operations Course: approximately 2 9-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER III Advanced Course: approximately eight 4-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communications Planning Course (813.1): approximately six 5-day classes per year.

Shall setup classroom for instruction, instruct students following approved curriculum, administer Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for all Civil Engineer Corps Officer School (CECOS): approximately six 1-day classes per year.

Shall provide technical assistance to end users (instructors and students) in the form of phone call support and site visits for instruction on setup and operation of NCF TOA communication equipment.

Historically, this assistance has required 200 man hours over the course of one year.

Shall monitor, correct communications equipment operation errors, and grade SMS Field Training Exercise (SMS FTX) at Fort Hunter-Liggett, CA: approximately three 5-day training evolutions.

Shall monitor, correct communications equipment operation errors, and grade Battalion FTX at Fort Hunter-Liggett, CA: approximately three 17-day evolutions.

Shall meet with counterparts in Gulfport, MS once per year for 5 days to compare class feed backs, student question notes, trends in student knowledge or lack of knowledge, and lessons learned for Naval Construction Force (NCF) Communications courses. Contractor will use this data for course modifications for curriculum improvements.

5.0 TACTICAL EQUIPMENT, SYSTEMS, SUB-SYSTEMS SUPPORT

Shall setup classroom for instruction, instruct students following approved curriculum, administer

Curriculum-approved test, maintain a neat and orderly classroom throughout course, and turn in complete class package and student throughput sheet, provided by NCG 1 N7 Department for Communication TIER II Detachment Operations Course: approximately eight 9-day classes per year.

Contractor shall maintain a listing of current and previously approved CONUS High Frequencies, Ultra High Frequencies, and Very High Frequencies approved through the local Navy Marine Corps Spectrum Office for Port Hueneme and Fort Hunter Liggett. In addition, contractor shall report potential issues to prevent and correct harmful interference.

The contractor shall assist N6D in reviewing policy and standard operating procedures and ensure they contain details on new communications equipment, policy regulation, training and requirements. The contractor shall identify errors, missing or outdated policy on all tactical communications equipment. The contractor shall recommend updates to policy or standard operating procedures and policies and procedures to the N6 for approval quarterly.

Contractor shall compile equipment data and create After Action Reports (AAR). These reports shall include specific objective(s) of equipment, if equipment reached the objective(s), and quantify how equipment reached the objective(s). If the equipment did not reach the objective(s), contractor shall document how equipment did not meet the objective(s) and provide possible solutions to testing procedures, equipment accessory changes, and computer capabilities, software, or network changes.

This shall be done monthly.

Contractor shall review AAR’s conducted by other entities (NCG TWO, SPAWAR and other NECC Commands) to identify problem areas such as improper operation, programing, placement, or lack of training on equipment and provide a monthly brief to the N6/N6D.

6.0 PERFORMANCE OBJECTIVES

TASK PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARDS

FREQUENCY ACCEPTABLE

QUALITY

LEVEL (AQL)

SURVEILLANCE

METHOD

3.0 Comm Curriculum

Support

Adhere to requirements specified in paragraphs 3.2 of the

PWS

Continuous Timeliness:

Reports must be submitted on or ahead of schedule at least 98% of the time.

Quality: All correspondence prepared IAW standards or instructions at least 98% of the time with no greater than 2% analytical date or grammatical error.

Upon completion of reports, contact management for inspection of documents.

N6D will review developments and modifications that are submitted.

Random Inspection

Customer Surveys, and Feedback

4.0 Comm Instructor

Support

Adhere to requirements specified in paragraphs 4.2 of the

PWS

Continuous Timeliness:

Reports must be submitted on or ahead of schedule at least 98% of the time.

Quality: All correspondence prepared IAW standards or instructions at least 98% of the time with no greater than 2% analytical date or grammatical error.

Upon completion of reports, contact management for inspection of documents.

N6D will review developments and modifications that are submitted.

Random Inspection

Customer Surveys, and Feedback

5.0 Comm Support Adhere to

requirements specified in paragraphs 5.0 of the

PWS

Continuous Timeliness:

Reports must be submitted on or ahead of schedule at least 98% of the time.

Quality: All correspondence prepared IAW standards or instructions at least 98% of the time with no greater than 2% analytical date or grammatical error.

Upon completion of reports, contact management for inspection of documents.

N6D will review developments and modifications that are submitted.

Random Inspection

Customer Surveys, and Feedback

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance

Annual All performance elements rated Satisfactory (or higher)

Assessment by the

COR

7.0 REQUIRED PERSONNEL QUALIFICATIONS

The Contractor shall have extensive prior experience with military communications, capabilities and equipment, in both operational and instructional environments. Contractor must have previous experience completing all above tasking requirements.

The Contractor shall have experience in writing Curriculum Development, Technical Manuals, directives, instructions, and procedures.

The Contractor shall have comprehensive knowledge of Federal, State and Local security procedures.

The Contractor shall have extensive experience with Microsoft Office.

The Contractor shall be required to occasionally travel away from the normal duty station, to include:

field training environments, TAD, or mobile training teams.

The Contractor shall be willing and able to travel on military and commercial aircraft.

The Contractor shall obtain and maintain a SECRET security clearance.

The Contractor shall have prior military tactical communications experience, extensive working knowledge with tactical communications, or both.

The Contractor shall have completed an approved curriculum military instructor’s course to perform classroom and OJT instruction (Identify specific certification, required course, or transcript demonstrating 100 hours of instruction).

The Contractor shall be required to work outside of normal working hours. Emergency overtime may be required.

The Contractor shall have prior experience in tactical communication instruction and curriculum development for USN/USMC personnel.

The Contractor shall be able to properly organize, illustrate, interpret and modify course material associated with tactical communications equipment.

The Contractor shall be skilled in teaching, public speaking, mainframe and LAN computing operations, analysis, and flowcharts.

Must have High School Diploma.

Must be a U.S. Citizen (proof of citizenship required).

Shall have valid Passport.

Contractor personnel shall have basic math skills and be able to use a calculator.

Ability to manage multiple priorities, meet deadlines, exercise initiative in gathering, assembling, collating and analyzing information for completion of projects.

Contractor shall work independently or as part of a team with strong customer service, telephone skills and ability to communicate effectively both orally and in writing.

During performance of this contract, the Contractor shall provide personnel with sufficient skills to accomplish the tasks contained in this PWS. The skill level of the staff provided shall be current and consistent with new technologies. NCG 1 Port Hueneme will not bear the costs of any Contractor training to execute this PWS.

8.0 REQUIRED TRAINING. Contractor personnel are expected to complete annual training as follows:

I. Information Assurance (IA) IAW SECNAVINST 5239.3B II. Anti-terrorism Level 1 IAW DODINST 2000.16

III. Suicide Awareness & Prevention IAW OPNAVINST 1720.4A IV. Operational Security (OPSEC) IAW OPNAVINST 3432.1A V. Personally Identifiable Information (PII) IAW DOD Regulation 5400.11-R

9.0 WORK HOURS. The contractor shall develop personnel work schedules to ensure tasks within this PWS are performed. The below information is provided as historical information only to provide insight on existing work schedules: Core hours are 0730-1630, Monday through Friday, excluding legal public holidays. A typical workday consists of 8 hours. Should work outside the core hours become necessary, it is the contractor’s responsibility to adjust the employees’ schedules as necessary.

9.1 OVERTIME REQUIREMENTS. Contractor shall provide after-hours support for emergent and exercise requirements that require action. Based on past history, contractor should anticipate approximately 12.5% of total effort accomplished outside of normal working hours. Contractor shall be responsible for managing hours worked outside of normal working hours to ensure that the anticipated amount of 12.5% of overtime is not exceeded during the period of performance. (Note: Prior to Contractor performing overtime requirements, the COR shall receive from the Customer, an Overtime Request with the following information: Name of Contractor(s) performing overtime requirements; dates of performance of overtime requirements; location of overtime requirements; purpose or justification of overtime requirements; estimated overtime hours to be worked; and other pertinent information related to overtime requirements.)

10.0 PLACE OF PERFORMANCE. Naval Construction Group ONE (NCG ONE), 1147 Pacific Road, Port Hueneme, CA. 93043-4302. .

11.0 GUIDELINES. Knowledge and experience on guidelines which includes Command directives, policies and procedures, and local directives and SOPs. Guidelines are not always directly applicable to specific situations but must use discretion and critical judgment in applying guidelines. The guidelines included or referenced within this PWS provide a basic outline of the tasks and their required outcomes, with the detailed methodology used to accomplish tasking left up to the manager.

12.0 COMPLEXITY. The work requires critical thinking, problem solving, public speaking skills and the ability to learn new processes and procedures as the programs evolve. The work also requires the contractor to be able to provide training on their section and articulate any concerns they may have.

13.0 OTHER DIRECT COSTS. N/A

14.0 ESTIMATED TRAVEL. The government anticipates that contractor provided travel expenses shall be incurred under this Task Order to travel to Virginia, Pearl Harbor, Hawaii; San Diego, California; Okinawa, Japan;

Guam, and other locations to be determined (TBD) at later date , in support of training and logistics operations for all NCG ONE subordinate units and detachments. All travel costs incurred for the life of this tasking shall be in accordance with the Federal Acquisition Regulations (FAR), Part 31 and Joint Travel Regulations (JTR), Volume 2.

(a) The estimated number of trips to Virginia is once (2) annually; while the duration of each trip is not expected to be more than five (5) days per event.

(b) The estimated number of trips to Pearl Harbor, Hawaii is once (2) annually; while the duration of each trip is not expected to be more than five (5) days per event.

(c) The estimated number of trips to Fort Hunter Liggett, CA is eight (2) annually; while the duration of each trip is not expected to be more than 17 days per event.

(The estimated number of trips to OCONUS locations listed above and other sites to be determined at a later date is six (6) annually; while the duration of each trip is not expected to be more than five (5) days.

15.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS: Work is normally performed in the BLDGS 225, 1231 and 1161 in Port Hueneme, CA. The majority of the job is administrative but will require some physical strength.

16.0 NON-PERSONAL SERVICE STATEMENT. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor.

Contractor management shall ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees shall perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

17.0 EMPLOYMENT OF FEDERAL EMPLOYEES. The contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person receives approval IAW applicable Federal, and DOD regulations.

18.0 SECURITY REQUIREMENTS. Performance of this performance work statement (PWS) requires access to classified information up to the level of SECRET for all tasks. Accordingly, the government will issue a DD-254.

Contractor shall have an approved Facility Clearance (FCL) at the SECRET level or higher issued by the Defense Security Service prior to initiating work on this contract. The Contractor shall designate, in writing, a Facility Security Officer (FSO). The FSO is the government point of contact and is responsible for handling all contractor to government related security matters.

18.1 PERSONNEL SECURITY. All contractor employees working on this contract shall have a current SECRET clearance prior to beginning work on the contract. An INTERIM SECRET clearance issued by the Department of Defense Consolidated Adjudication Facility (DODCAF) is acceptable. AN UNFAVORABLE OR "NO

DETERMINATION" ADJUDICATION OF THE CONTRACTOR EMPLOYEES INVESTIGATION WILL

RESULT IN IMMEDIATE TERMINATION OF ACCESS TO THE WORKSPACE AND RECORDS. Due to security clearance requirements, the contractor shall ensure all personnel employed in the performance of this award are United States citizens.

If no previous investigation exists, the contractor personnel shall complete the requirements for a T3 investigation.

Investigative requirements for DoN Contractor personnel requiring access to classified information are managed under the National Industrial Security Program (NISP). The FSO will initiate and submit all required re-investigations (T3R), as required.

All contractor employees must be entered into the Joint Personnel Adjudication System (JPAS), and then owned by their contracting company Facility Security Officer (FSO). The receiving command Security Manager will then service those individuals in JPAS for tracking and monitoring of their investigation status. The FSO shall furnish and maintain a current list of contractor employees to NCG1 Security Manager via JPAS Visit Request. SMO code: N557525

18.2 INFORMATION SECURITY. All data provided to the contractor by the Government and/or developed by the contractor for the Government shall be protected from disclosure in accordance with the appropriate classification markings. All other information relating to the items to be delivered or services to be performed under this delivery order may not be disclosed by any means without prior approval by the Government. Dissemination or public disclosure includes, but is not limited to, permitting access to such information by foreign nationals or by any other person or entity; publication of technical or scientific papers; advertising; or, any other proposed public release. The contractor shall provide adequate physical protection to such information so as to preclude access by any person or entity not authorized such access by the Government.

18.3 PHYSICAL SECURITY. The contractor shall establish and implement methods of making sure all keys and or electronic lock access codes issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government without authorization from the government. The contractor shall immediately report to the COR any occurrences of lost or duplicated keys and or lost electronic access codes. In the event keys are lost or duplicated and upon written direction of the COR, the contractor may be required at no cost to the government to re-key or replace the affected lock or locks.

Furthermore, the government may exclude contractor personnel from certain events, locations and venues for security reasons. The respective technical representative will make every effort to inform contractor personnel of such events, locations, and venues in advance.

Non-U.S. Citizens: Due to security clearance requirements, the contractor shall ensure all personnel employed in the performance of this award are United States citizens.

Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, sensitive but unclassified (SBU) information, classified information, and all government personnel work products that are obtained or generated in the performance of this task order.

Contractor employees are required to have National Agency Check, Local Agency Check and Local Credit Check (NACLC) investigation at a minimum in accordance with DoD Instruction 8500.2. Local Agency Check and Local Credit Check must be submitted and results received prior to commencement of work. A security clearance may also be required to perform work under this contract.

18.0 GOVERNMENT FURNISHED PROPERTY. The Government will provide adequate working space, all equipment (e.g., desk, chair, computer, drafting equipment, printer, copier, telephone, etc.), utilities, janitorial services, and expendable operating supplies for the duration of this task order. The contractor shall maintain the assigned office space in a neat and orderly manner. Contractor shall only use government-furnished facilities, equipment and supplies to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. The use of government vehicles incidental to the performance of this task is not required. The contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer’s Technical Representative or his/her designated representative.

19.0 CONTRACTOR IDENTIFICATION. Contracting personnel must identify themselves as “contractors” when attending meetings, answering Government telephones, or working in situations where their actions could be construed as official government acts. The Contractor must ensure that their employee(s) display(s) his or her name and the name of the company while in the work area, and include the company’s name in his or her email display.

20.0 PERSONNEL COMPLIANCE. The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the contractor shall comply with the more stringent of the directives or instructions.

21.0 SMOKING/DRUG/ALCOHOL POLICY. The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal statutes, laws, and regulations to implement a Drug Free Workplace Program (DFWP) as well as work force requirements and local command policies. Copies of both policies will be provided to the contractor by the local command Administrative Officer (AO) at performance start date.

22.0 PERSONNEL CONDUCT. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel employed to perform tasks specified herein shall be the responsibility of the contractor. The contractor shall be responsible for the performance and conduct of contractor and subcontractor employees at all times. Personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the installation shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. The contractor shall not employ for performance under this contract any person whose employment would result in a conflict of interest with the Government’s standards of conduct.

23.0 PERSONNEL REMOVAL. Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this contract. The contractor is expected to provide support services despite personnel removal or other unforeseen condition. Should replacement become necessary, the government reserves the right to review all resumes of the proposed candidates.

1) Removal by Installation Commander: The Installation Commander may, at his discretion, bar an individual from the installation under the authority of 18 USC 1382 (1972), for conduct that is determined to be contrary to good order, discipline, or installation security and safety.

2) Removal Requested by Designated Government Representative (DGR): The DGR may require the contractor to remove an employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the DGR that such action is necessary in the interest of the Government.

3) Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presence on the installation may be contrary to good order, discipline, or installation security and safety.

4) Removal for Unsatisfactory Performance: The government reserves the right to require the Contractor to remove and replace any personnel who provide unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The skill level of the staff provided shall be current and consistent with new technologies.

24.0 INTERACTION WITH OTHER ACTIVITIES. Government and contractor personnel will be working in common areas during working hours. Contractor performance shall not interfere with Government work in the area where any service or maintenance work is being performed. In the event the contractor believes that Government and other contractor personnel are interfering with the performance of the tasks described in this PWS, the contractor shall notify the DGR immediately. The contractor is obligated to continue performance of the effort described in this contract unless there is authorization from the KO or DGR/COR to stop work. Failure by the contractor to notify the DGR and receive necessary instructions could result in denial of any additional costs incurred in performance of the contract under such conditions. Other Government contractor’s may be performing required services in areas that interrelate with the requirements of this contract. The Government will facilitate initial contact between contractors performing other contracts and this contract. The contractor shall provide all further required coordination between other contractors for any task specified in this contract that relates to or impacts on any other contracted work.

25.0 GENERAL SAFETY AND HOUSEKEEPING. The contractor is solely responsible for compliance of all safety regulations of employees while working on government owned facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant Contracting Officer Representative (COR) within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

Contractor personnel shall keep work area in a clean, presentable, safe condition at all times. Access to the RDC is restricted to authorized personnel, all visitors must be escorted. No food or open drink containers are allowed in the dispatching center. Cell phones, iPods, cameras and other recordable devices are not allowed in the dispatch center.

Lockers are provided for dispatcher use while on duty.

26.0 DELIVERABLES

26.1 MANAGEMENT/QUALITY CONTROL PLAN (QCP). The contractor shall ensure quality service is maintained to perform services throughout the life of the contract and methods for improving the overall quality are also employed. Contractors shall therefore prepare and submit a management/quality control plan. The final Government approved plan shall be submitted within five working days of contract start date. The plan shall discuss the Contractor’s overall approach and procedures for evaluating each of the major service areas contained in the PWS, communicating with the Government, resolving deficiencies, identifying potential improvements, and managing day to day operations. As part of the management/QCP, the contractor may conduct internal QC inspections. Results of any contractor internal QC inspections and corrective actions taken shall be made available to the Government for review throughout the performance of this PWS. The Government may periodically require the contractor to update/revise the management/QCP to ensure quality service is maintained throughout the life of the contract.

26.2 MONTHLY STATUS REPORT. The contractor will provide Monthly Status Reports. The report will cover the period of the previous calendar month and is due to the COR by the 15th calendar day of the month following the reporting period. The report shall document and/or include:

Significant work anticipated for the next reporting period Reimbursable travel accomplished to include dates, person, location, and purpose A Financial Status Report which includes Actual Summary of Hours and Actual Detailed Hours.

The Detail of Hours shall include (as a minimum) employee names, skill levels, labor hours by project/module, rates, monthly costs, cumulative costs, and Other Direct Costs (ODC). Contractor format is acceptable.

Progress for the Period: The Contractor shall provide a summary of work, and activities, accomplished during the reporting period. Significant technical and programmatic work accomplishments.

Activities Planned: The contractor shall provide a brief summary of planned activities to occur in the next reporting period.

Problems Encountered: The Contractor shall provide a brief summary of any problems, issues or delays identified/encountered and recommendations as to their resolution, or any corrective action that was taken to correct identified problems.

If significant variance with either the approved schedule or budget is discovered or an irresolvable issue is encountered, the contractor shall notify the Contracting Officer immediately and not depend on the monthly report to inform the government.

26.3 MEETING MINUTES/CONFERENCE NOTES. The contractor shall take all minutes and notes for all contract related meetings and provide them to the Contracting Officer within five days of the meeting for mutual concurrence.

26.4 FINAL REPORT. The Contractor shall provide a final report, to the COR, within 15 days from the conclusion of this contract period. The report shall summarize all monthly reports addressing: objectives achieved, significant issues, problems and recommendations to improve the process in the future.

26.5 TOMP. Task Order Management Plan (TOMP). The contractor shall effectively convey the Task Management Approach the contractor shall take to accomplish the effort contained in this PWS. This approach will address task organizational structure, personnel (including relevant experience) and a resource chart with corresponding labor categories and number of hours anticipated for work completion.

26.5 CURRICULUM/INSTRUCTOR DOCUMENTS. The Contractor is responsible for the following deliverables as identified below. All correspondence will have the contract number on the front sheet. The COR shall review all deliverables. Deliverables deemed unacceptable shall be returned to the contractor for re-work within fifteen (15) working days of submission date. Upon receipt of unacceptable deliverables, the contractor shall return final deliverables to the government no later than five (5) working days.

DOCUMENT DUE CLASSIFICATION

Task Order Management Plan Within 21 days of TO start Unclassified

Trip Reports Within 5 days after travel completed Unclassified

Monthly Status Reports 5th of following month Unclassified

Meeting Minutes/Conference Reports Within 5 days following meeting or conference Unclassified

Technical Reports in accordance with governing instruction Unclassified

Final Report

Within 15 days of PoP completion

Unclassified

27.0 MEETINGS AND BRIEFINGS. When requested by the designated government representative (DGR), the contractor shall attend, participate in and furnish input as requested to scheduled and unscheduled meetings, conferences, and briefings. Frequency may be weekly, monthly, or as otherwise required.

27.1 MONTHLY MEETINGS. The contractor shall meet with the DGR or COR, and the Government Quality Assurance Evaluator (QAE) or TA no later than noon on the 15th of the month to review contract performance.

Meetings shall include review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. At these meetings, the DGR and the contractor will discuss the contractor’s performance as viewed by the Government and problems, if any, being experienced. The contractor shall take appropriate action to resolve outstanding issues.

27.2 MEETING ATTENDEES. Meeting attendees shall include contractor managerial, supervisory, and/or other personnel knowledgeable of the subject matter.

27.3 MONTHLY STATUS REPORT. At each monthly meeting, the contractor will brief the DGR using a monthly status report that will be part of the QCP. This report will include at a minimum the quantity of receipts and issues processed, spot inventory validity rates, number of shipments processed and received and any other significant work accomplished during the previous month.

28.0 GOVERNMENT MANAGEMENT OVERSIGHT. Government management will provide general instructions on limitations and deadlines. Completed work will be spot-checked by Government management for adherence to procedures, accuracy and completeness. The government reserves the right to require the Contractor to remove and replace any personnel who provide unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The contracting officer will notify the Contractor in writing of the need to remove any personnel. The Government must approve, in writing, personnel substitutions proposed by the Contractor at least 15 calendar days prior to the proposed substitution. Any proposed substitute must meet or exceed the qualifications of the individual being replaced.

29.0 TECHNICAL POINT OF CONTACT AND INSPECTION AND ACCEPTANCE. The Contracting Officer (KO) has ultimate authority for administration and modification of this contract and is the only Government Representative that has the authority to direct changes. The KO may delegate certain authority through various appointed representatives, including, but not limited to, the COR, Technical Assistants, one or more technical monitors, and other Government representatives associated with specific functions. The Contracting Officer’s Representative (COR) and Technical Assistants under this task order are the persons responsible for performing inspection and acceptance of the Contractor’s performance at the destination. Contact information will be disclosed at time of award.

29.1 Contracting Officer Representative (COR):

Name: TBD

29.2 Technical Assistant (TA):

Name: TBD