Solicitation_05GA0A19Q0019_DATA_FEED.pdf

PDF 106 KB Posted May 30, 2019

Attached to: DATA FEED Federal contract opportunity
Solicitation number: 05GA0A19Q0019
Issued by: Government Accountability Office

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Request for Quote --- For data feed of congressional and executive branch information to populate the U.S. Government Accountability Office's data repository.

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

GAO1902110004

5. SOLICITATION NUMBER

05GA0A19Q0019

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

05/30/2019

7. FOR SOLICITATION INFORMATION

CALL:

a. NAME

HILL, LAVONNE Y

b. TELEPHONE NUMBER (No collect calls) 202-512-6125

8. OFFER DUE DATE / LOCAL

TIME

06/13/2019 14:00:00

CODE 05GA0A

HILL, LAVONNE Y

ACQUISITION MANAGEMENT

441 G STREET, N.W.

ROOM 7N14U

ATTENTION:

WASHINGTON, DC 20548

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS: 519130

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

13b. RATING

RFQ IFB RFP

14. METHOD OF SOLICITATION

05GA0ACODE15. DELIVER TO CODE 05GA0A16. ADMINISTERED BY

HILL, LAVONNE Y

ACQUISITION MANAGEMENT

441 G STREET, N.W.

ROOM 7N14U

FACILITY

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

05GA0ACODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

Request for Quotation (RFQ)

This RFQ is request for a data feed of congressional and executive branch information to populate the U.S. Government Accountability Office's (GAO's) data repository.

25. ACCOUNTING AND APPROPRIATION DATA

GAO-2019-0107A19DA0-1026LAA000-B03030400-25710-987245-2019

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE X ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) La Vonne Y. Hill

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

1 : :

Document Number: 05GA0A19Q0019 Page 1 of 41

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 05GA0A19Q0019 Page 2 of 41

Table of Contents

Section Description Page Number

1 Continuation Sheet Submission of Offers Statement of Work- Data Feed

2 Contract Clauses 52.212-4 52.212-4 Contract Terms and Conditions--Commercial Items (OCT 2018) 52.212-5 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (May 2019) 52.216-1 Type of Contract (Apr 1984) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.227-14 Rights in Data - General (May 2014) 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) GAO 52.233-70 GAO 52.233-70 Disputes—Legislative Branch Agency (APR 2008) Electronic Invoicing and Payment Requirements - Invoice Processing Platform (IPP) (OCT 2017)

Document Number: 05GA0A19Q0019 Page 3 of 41

Section 1 - Continuation Sheet

Number Supplies or Services Quantity Unit Unit Price Total ( Inc. disc., tax, and fees)

1 Service 1.000000 LOT

Period of Performance: 07/01/2019 - 06/30/2020

Description: TRANSITION PHASE and BASE YEAR Request for Quotations for a subscription to a Congressional & Executive Branch Data Feed in accordance with- Statement of Work.

Reference Line: GAO1902110004 - 0001

Pricing Options: Base

101 Service 0.000000 LOT

Period of Performance: 07/01/2020 - 06/30/2021

Description: OPTION YEAR 1- Request for Quotations for a subscription to a Congressional & Executive Branch Data Feed in accordance with- Statement of Work.

Reference Line: GAO1902110004 - 0002

Pricing Options: Option

201 Service 0.000000 LOT

Period of Performance: 07/01/2021 - 06/30/2022

Description: OPTION YEAR 2 - Request for Quotations for a subscription to a Congressional & Executive Branch Data Feed in accordance with - Statement of Work.

Reference Line: GAO1902110004 - 0003

Pricing Options: Option

301 Service 0.000000 LOT

Period of Performance: 07/01/2022 - 06/30/2023

Description: OPTION YEAR 3 - Request for Quotations for a subscription to a Congressional & Executive Branch Data Feed in accordance with - Statement of Work.

Reference Line: GAO1902110004 - 0004

Pricing Options: Option

401 Service 0.000000 LOT

Period of Performance: 07/01/2023 - 06/30/2024

Description: OPTION YEAR 4 - Request for Quotations for a subscription to a Congressional & Executive Branch Data Feed in accordance with - Statement of Work.

Reference Line: GAO1902110004 - 0005

Pricing Options: Option

Section 1 - Continuation Sheet

Submission of Offers

Basis for Award: The Government will award a single Purchase Order from this request for quote to the re-

Document Number: 05GA0A19Q0019 Page 4 of 41 sponsible Offeror whose offer con- forming to the RFQ will be most advantageous to the Government based on Lowest Price Technically Acceptable (LPTA)

Submit signed and dated offers, at or before the exact time specified in this Request for Quote.

All vendors who submit quotes must be registered in www.sam.gov, to be considered for award.

Question must be submitted in writing and only via email to LaVonne Y. Hill at HillL@gao.gov. Written ques-tions must be submitted on June 6, 2019 at 12:00 PM EST.

All quotes should be submitted to LaVonne Y. Hill at HillL@gao.gov. The date and time for receipt of quotes is June 13, 2019, at 2:00 PM EST

As a minimum, offers must show—

(1) The request for quote number;

(2) The time specified in the request for quote for receipt of offers;

(3) The name, address, and telephone number of the Offeror;

(4) Acknowledgment of Request for Quote Amendments;

(5) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers, unless another time period is specified in an amendment to the request for quote.

Statement of Work- Data Feed

Statement of Work (SOW) for GAO Data Feed for U.S. Congressional and U.S. Federal Agency Information

Contents Section I: Background Section II: Objectives Section III: Scope Section IV: Tasks Section V:Technical Description and Requirements

A. GAO Systems B. Data Field Requirements C. File Delivery and Format Requirements

Section VI. Evaluation Factors and Methodology Section VII: Deliverables and Schedule Section VIII: Government-Furnished Property Section IX: Government Furnished Information Section X: Security Section XI: Travel Section XII: Place of Performance Section XIII: Period of Performance Section XIV: Contract Administration Appendix I: Data Elements for CSV/JSON file

Section I: Background

Document Number: 05GA0A19Q0019 Page 5 of 41

GAO is an independent agency that functions as the investigative arm of the United States Congress. As part of its investigatory func-tion and at the request of the US Congress, GAO analyzes and evaluates executive branch agency programs. To fulfill its investigat-ory function, GAO has a continuous requirement to maintain a record of their communications to the members and staff of the US Congress. Secondly, GAO has a requirement to maintain an accurate record of the executive branch agencies at which it conducts in-vestigations and analyses.

To maintain accurate records of congressional client contacts and executive branch agency names and their executives, GAO requires continuous, real-time knowledge of executive branch agency names and the names, positions, addresses, phone numbers, emails, and other information related to the members of Congress, congressional committees, and the associated staffs of those entities. GAO uses agency-built, internal, automated systems – a main data repository that feeds data to other client systems – to collect, maintain, index, and distribute the records of executive branch and congressional information. The client automated systems pull a feed of current, real-time information from the repository system; the information needed includes, but is Not limited to the names, positions, ad-dresses, phone numbers, emails, and other data related to the members of Congress, congressional committees, congressional offices, and the associated staffs of those entities, as well as the names of US federal agencies and their key personnel.

Section II: Objectives

GAO intends to purchase a data feed of congressional members, congressional personnel information, US federal agency names, US federal agency heads, and the associated metadata to populate the GAO-built repository and subsequent automated systems. These systems support maintenance of GAO’s records of numerous business transactions, including but not limited to: contacts and commu-nications between GAO personnel and members and staff of the US Congress; the tracking and monitoring of ongoing audit work; the storage of information about published GAO products; and the tracking of internal and external performance metrics.

Section III: Scope

GAO expects the needed data feed can be provided by commercial entities. GAO expects the commercial entities to provide a data feed with real-time updates as congressional members and personnel change position or title or as any other data associated with the particular person, position, committee, staff member or congressional member changes. GAO also expects real-time updates to any changes in U.S. federal agency names, U.S. agency executive personnel, and agency structure. We anticipate the market having sever-al solutions and methods to fulfill the agency’s need.

Section IV: Tasks

GAO expects the data feed to meet the following requirements below. Any proposal that does not meet all the requirements is unac-ceptable.

The data feed will include the information below about Congressional entities and staff, and US federal agencies and their executives.

Information provided will be in two compilations:

1. Historical information for the past 10 years provided at the beginning of the contract year as a batch download, and;

2. An ongoing, current information feed to be provided daily.

For both compilations of data above, the data elements included in the Technical Description and Requirements must be included in both the historical and present-day compilations of data. Also, a data dictionary must accompany each set of data provided.

In addition to the information above, the vendor shall provide data elements and data compilations that:

• Are compatible with GAO-built systems with so reformatting on the part of the agency or vendor is strictly limited. In-formation in Section V of this document describes how this information should be structured for receipt into GAO’s data repository.

• Are updated within 24 hours of verified changes in the personnel information of the members of Congress, the member staffs, congressional committees, committee staffs; and US federal agency names, structure, and top personnel.

• For each contract year, the vendor will provide quarterly performance reports about the vendor’s data accuracy. Details are provided in Section V.

Section V:Technical Description and Requirements

A. GAO Systems As noted, GAO’s data repository supplies information to numerous internal GAO systems, supporting a variety of GAO’s audit work and business processes. It also supplies information to applications that serve those located external to the agency.

GAO requires that upon receipt of the data GAO is allowed unlimited use of the data in its systems and products, including but not limited to manipulation, modification, merging, transformation, sharing, and publishing for the agency’s audit work and business needs.

Document Number: 05GA0A19Q0019 Page 6 of 41

B. Data Field Requirements Data element information

The data provided by the vendor must include all information detailed in items 1 through 5 below:

1. Member of Congress

• Name

• First name and last name;

• Middle name/initial and informal name/nickname as applicable

• Position (role in Congress, e.g. Member, Speaker of the House)

• Party

• State and/or District represented

• Phone number (Capitol Hill)

• Address (Capitol Hill)

• Committee Assignment(s)

• Committee position(s)

• Start date

• Entry into Congress

• Start dates for roles (e.g. Speaker of the House, Ranking Member)

• End date

• Departure from Congress

• End dates for roles (e.g. Speaker of the House, Ranking Member)

2. Congressional Committee or Organization (Congressional Bicameral Organizations; House Member Organizations; House Offices; Senate Member Organizations; Senate Offices; Senate Leadership; House of Representatives Leadership; Congressional Boards and Commissions; Congressional Support Agencies)

• Name of Committee or Organization

• Full name (Official name including, as applicable, name of chamber and the committee/organization area of cov-erage)

• Commonly used abbreviation and/or acronym

• Parent and/or child committee or organization (the organization above or below the organization listed in a record)

• Members

• Member parties

• Member positions

• Information on committee staff (as detailed in #3)

• Start date (Optional requirement)

• The date an entity assumed its name and structure.

• End date (Optional requirement)

• The date an entity was terminated or revised their name and structure.

3. Staff Members (Congressional and Committee; all staff at all levels, permanent and Non-permanent, such as Congressional fellows and interns; and Capitol Hill and state/district staff)

• Name

• First name and last name

• Middle name/initial and informal name/nickname as applicable

• Position

• Committee/Office name (Capitol Hill and regional staff)

• Phone number (Capitol Hill and regional staff)

• Address (Capitol Hill and regional staff)

• Email address (Capitol Hill and regional staff)

• Start date for position

• End date for position

4. U.S. federal agency names

• Name

• Full name

• Commonly used abbreviation and/or acronym (e.g. SEC for the Securities and Exchange Commission)

• Type of agency (e.g. independent agency; executive branch agency)

• Parent and/or child agency or department (US Department of Commerce for the National Weather Service, and vice versa)

• Start date (Optional requirement)

• The date an entity assumed its name and structure.

Document Number: 05GA0A19Q0019 Page 7 of 41

• End date (Optional requirement)

• The date an entity was terminated or revised their name and structure.

5. U.S. federal agency top personnel (President, Vice President, Cabinet Members; heads of executive and federal independent agencies)

• Name

• First name and last name;

• Middle name/initial and informal name/nickname as applicable

• Position (e.g. Secretary of State)

• Affiliated agency

• Address (Agency headquarters and/or DC office)

• Email address

• Start date for position

• End date for position

Data Field Accuracy and Completion

6. The accuracy of the data’s content is critical. Names, addresses, phone numbers, email addresses, positions, party and organizational hierarchies must meet the accuracy metrics per type of individual or organization below, with the exception of the 120 days after a general election for Congressional seats (every two years). During that time period, accuracy measures for Congressional records (members, staff, and organizations) will drop to 65%.

• Member of Congress – 99.9%

• Congressional office staff—99%

• Congressional committee staff—99%

• Congressional committee name—99%

• Congressional organization—99%

• Federal agency name—99%

• Federal agency official—98%

7. Vendors shall provide detailed, step-by-step descriptions of their verification processes for determining the accuracy of their data. Any difference in the approach, amongst types of data, including record type and data element type, must be specified.

The description(s) must include:

• Method(s) of verification (phone calls; in-person visits; website monitoring, etc.)

• Frequency of verification (daily, weekly, each Congress, etc.)

• Process for correcting data (technical details for marking change, alerting customer of issue)

• In-take process for customer-reported errors

• Documentation process for customer-reported errors

8. Each record type shall have a fill rate.

a. For the purposes of this contract, the fill rate is the percentage of people or organizations that a vendor can return complete information for.

b. The fill rate is applicable to the length of the contract, with the exception of the 120 days after a general election for Congressional seats (every two years). During that time period, fill rates for Congressional records (members, staff, and organizations) will drop to 65%.

• Member of Congress – 99.9%

• Congressional office staff—88%

• Congressional committee staff—88%

• Congressional committee name—99%

• Congressional organization—99%

• Congressional organization staff—92%

• Federal agency name—97%

• Federal agency official—98%

9. If an error is found in data content (in the data fields), GAO staff will alert the vendor via an email message or another error intake process agreed to by GAO staff and the vendor. GAO shall expect the error to be corrected within 24 hours of it being reported. Notification of the error’s resolution will be done via email message or t through the tracking system through which the error was reported.

The information above must be included the data elements detailed in Appendix I.

Document Number: 05GA0A19Q0019 Page 8 of 41

C. File Delivery and Format Requirements

1. The vendor will provide information to GAO directly for ingesting into the data repository.

• The vendor shall provide all metadata and data elements indicated by GAO in Section V and formatted as laid out in Ap-pendix I.

• Data must be ingestible into an Oracle-based relational database structure. The file(s) sent to be ingested into the repository must be formatted in:

• CSV, and transferred through a secure FTP; or

• JSON, and transferred through a secure API.

• The vendor shall distribute data to GAO for ingesting into its internal repository every day at 3 AM Eastern Time.

• Once ingested into its internal repository, GAO retains rights of the data in perpetuity. GAO is free to manipulate, modify, merge, transform, share, and publish this and any derived data and metadata.

2. Vendors will provide one test file for one person and/or organization for each of the five record types described in Appendix I, as part of 1) the current proposal process and 2) before proceeding to full data ingesting during the contract.

Each test file must be sent with include a data dictionary, with the elements described in Number 3, regarding data dictionaries, immediately below.

The data must meet 95% accuracy in matching data formatting in order for the vendor to be deemed acceptable. Data formatting includes:

a. Being in the correct file format

a. Preference is for CSV

b. JSON is also acceptable

b. Formatted to be compatible with an Oracle-based relational database;

c. Including all data elements listed for the record in Appendix I;

d. Formatting each field to be the correct data element type (numeric string, Boolean, etc.); and

e. Providing for sufficient metadata markup to allow for version control within GAO’s internal repository.

Once initial verification is complete, data must maintain 95% accuracy for continuing compliance with the contract.

3. Vendors must provide detailed data dictionaries for each record type listed in Appendix I, including the following:

• A listing of all data objects (names and definitions)

• Detailed properties of data elements (data type, size, nullability, optionality, indexes)

• Entity-relationship (ER) and other system-level diagrams

• Reference data (classification and descriptive domains)

• Missing data and quality-indicator codes

• Description of how versioning of records is facilitated and documented

• Business rules for the following:

a. Changes for individual records:

1. Change in Congress (every two years)

2. Out of cycle changes

a. A member of Congress leaves their seat and assumes another congressional seat (e.g. Representative becomes a senator);

b. A staff member joins an organization;

c. A staff member leaves an organization;

d. A member of Congress changes positions (e.g. within a committee); and .

e. A staff member changes positions within the same organization (e.g. Legislative Assistant becomes

Legislative Director)

b. Changes for organization records:

1. Change in session of Congress (every two years)

2. Out of cycle change a . An organization is created

b. An organization is terminated

c. An organization’s parent and/or child organization changes

d. An organization’s name has a major change (and how it differs from a minor change);

e. An organization’s name has a minor change (and how it differs from a major change);

Document Number: 05GA0A19Q0019 Page 9 of 41

4. Vendors must provide customer service and technical support. This comprises:

a. Live customer support (through telephone or real-time chat) every business day from 8:00 AM to

6:00 PM ET. This will entail intake of content errors and basic technical support issues. A ticketing process is required for tracking reported issues through the entire problem life cycle.

b. The name and contact information for a dedicated point of contact for customer service and technical issues for GAO’s contract. (Technical POC). The Technical POC must provide a non-automated response within 1 business day after being contacted with an issue. The Technical POC will assist with issues, including facilitating communication between GAO and other vendor personnel, related to:

1. Support, for transitioning between the legacy data structures and processes and the new vendor’s data structures and processes, for up to 180 days at the beginning at the contract. The vendor will assist GAO in making the adjustments necessary to allow intake of their data into GAO’s data repository. This support includes, but is not limited to:

a. Mapping of vendor data structures to GAO’s data repository structure;

b.Development, testing and documentation of APIs or other data delivery structures for intake into GAO’s systems;

c.Development, testing and documentation of workflow for inputting data into GAO data repository; and d.All other associated transition activities and technical questions.

2. Support throughout the life of the contract. This support includes, but is not limited to:

a.Changes in sessions of Congress (every two years);

b.Changes in data formatting (alteration of a field name; change in data structure, etc.);

c.And as other critical technical issues arise.

5. If an error is found in data file formatting, GAO staff will alert the vendor via an email message or another error i ntake process agreed to by GAO staff and the vendor. The error shall be corrected within 24 hours of it being reported. Notification of the error’s resolution will be done via email message or through the tracking system through which the error was reported.

6. In addition to communications regarding reported errors, the vendor will provide a quarterly report overviewing data provided to GAO, including:

• the number of changes reported to the vendor

• the time it took to make changes

• the type of errors present (e.g. name spelling; email address change, position change)

The reports must be in .CSV, .TXT, or .DOC format, and will be delivered to the Contracting Officer Representative (COR) through an email message. If the file(s) are too large for an email message, the offeror shall provide a hyperlink to their own dropbox for re-trieving the reports, and provide it in an email message to the COR.

7. At the beginning of each Congressional session, the processes detailed in Number 2 under Part C. File Format and Delivery in Section V. will be completed to ensure data and content versioning is done without issue.

Section VI. Evaluation Factors and Methodology

A. Evaluation Factors GAO will evaluate the vendors by the proposals received in response to the Request for Proposals. GAO will make a single award to the vendor whose proposal is technically acceptable and provides the lowest cost.

Proposals will be evaluated per the following criteria:

• Factor 1: Technical Approach The proposal demonstrates a clear understanding of the statement of work and the degree to which the proposed technical implementation approach is technically and managerially sound and likely to produce results and meet the objectives described in this solicitation.

• Subfactor 1: Technical Approach to Data Field requirements The offeror will demonstrate a clear understanding of the types of information needed, their associated data ele-ments, and the formatting of those data elements. A chart or graphic may be provided may be provided to identify and describe the critical components of the proposed solution.

• Subfactor 2: Technical Approach to File Delivery and Formatting requirements The offeror will demonstrate a clear understanding of the file format(s) desired and the process for their delivery. A design diagram (i.e., process diagram, etc.) may be provided to identify and describe the critical components of the proposed solution.

Document Number: 05GA0A19Q0019 Page 10 of 41

Offerors will also provide sample files as described in Number 2 in Part C File Format and Delivery, Section V.

Samples will be evaluated per the criteria laid out in Items a through e under Number 2. Files shall be made ac-cessible through a hyperlinked dropbox to: LaVonne Y. Hill Contracting Officer, Acquisition Management Procurement Operations, Financial Management & Budget Office Government Accountability Office (HillL@gao.gov).

The link must be provided with other proposal materials.

• Factor 2: Service Delivery and Management Approach The contractor’s management approach demonstrates best practices, reasonableness, and realism. The proposed solution should describe a logical sequence of events, including a proposed implementation timeline, needed to make the imple-mentation a success.

• Subfactor 1: Service Delivery and Management Approach to Data Field requirements. The offeror will demon-strate their planning and management process for providing the data elements requested, meeting accuracy and fill rates, and addressing errors in content.

• Subfactor 2: Service Delivery and Management to Data Format and Delivery requirements. The offeror will demonstrate their planning and management process for providing the data file format requested, meeting file delivery requirements, including security and timeliness, managing addressing errors in content, and overall customer service and technical support.

• Factor 3: Past Performance

• Offerors shall describe its past performance directly related to contracts it has held within the last 3 years are similar in scope, magnitude, and complexity to the tasks described in this solicitation, and on which the offeror has performed for a minimum of one (1) year.

Offerors also shall provide relevant past performance documentation and references for services comparable to those described in Section V of this solicitation. Past performances listed may include those entered into by the government, state and local government agencies, and commercial customers.

GAO needs offerors to demonstrate relevant experience and domain knowledge in line with this task's performance work statement, in terms of necessary skills at the requisite level of knowledge and experience. Broadly, the offeror is expected to have experience with: data documentation and mapping; data file and field formatting; API development and/or FTP set-up;

customer service and help desk support; and technical troubleshooting, reporting and resolution.

Offerors shall provide at least one (1) and no more than three (3) relevant examples. Each example is limited to two (2) pages in length.

• Offerors shall also provide past performance questionnaires to the references identified above. Question-naires shall be returned directly to GAO and not to offerors.

• Any reference not accompanied by a completed past performance questionnaire will be evaluated as a neut-ral. An overall past performance rating of neutral renders an offeror acceptable for past performance. Please return questionnaires to the attention of:

LaVonne Y. Hill Acquisition Management Procurement Operations, Financial Management & Budget Office U.S. Government Accountability Office 441 G St NW, Washington, DC 20548

HillL@gao.gov

Please note that offerors that do not have past performance questionnaires returned regarding their work will have the rating of neutral for this factor.

• Factor 4: Price

• Proposals will be evaluated under the lowest price technically acceptable (LPTA) source selection process. The award will be made on the basis of the lowest evaluated price of proposals meeting the acceptability standards for non-cost factors.

• The proposals submitted will be evaluated in reverse order of price, with the lowest priced proposal being eval-

Document Number: 05GA0A19Q0019 Page 11 of 41 uated first.

• If the first proposal is reviewed and deemed acceptable, the contract award will be made to the corres-ponding offeror.

• If the first proposal is deemed unacceptable, review will continue to the second lowest priced proposal, to see if it is acceptable.

• After review, if the second proposal is deemed acceptable, the contract award will be made to the corres-ponding offeror.

• If the second lowest priced proposal is deemed unacceptable, the process will continue until a proposal is deemed acceptable.

PAST PERFORMANCE QUESTIONNAIRE

RATINGS AND QUESTIONS:

A. RATINGS: Please review this questionnaire based on the following guidance.

1. Return the completed questionnaire within five working days.

2. You are urged to read the questionnaire and supplement your own knowledge of the offeror’s performance with the judgment of others (e.g., coordinated effort between the Contracting Officer and the Technical Point of Contact) in your program. In addition to providing the information for the contract or order identified, we solicit your comments on other similar contract or order that your activity has with this offeror.

3. For each item requesting a rating, respond with the rating that best describes the contractor’s performance for the referenced contract or order.

If an item is not applicable to your contract order, or if you do not know how the contractor performed/is performing on that item, please respond N/A. The rating scale is defined as:

Past Performance Questionnaire Ratings Pass Consistent record of past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract. Strengths outweigh weaknesses.

Fail Inconsistent record of successful past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work require-ments of the proposed contract.

Weaknesses outweigh strengths.

Neutral No information available regarding successful past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract.

OFFEROR’S HISTORICAL DATA:

A. OFFEROR IDENTIFICATION

Offeror:

Document Number: 05GA0A19Q0019 Page 12 of 41

Contract No.:

B. CONTRACTURAL INFORMATION. Please provide the following information regarding contractor and contract number identification in 1. A above:

Contract Type:

TIN#

Contract Purpose (e.g., support service, R&D, etc.)?

Contract Award Date:

Period of Performance:

Total Contract Value:

Was the contractor a prime contractor yes no; or subcontractor yes no

Competitive yes no Follow-on yes no

Program Title and nature of the effort (i.e., describe the scope of the effort, the type of tasks in-volved, labor skills used, and products/support delivered).

1. Has this contract or tasks been partially or completely terminated or subject to litigation?

Yes No Default Convenience Litigation If “yes”, please ex-plain:

Document Number: 05GA0A19Q0019 Page 13 of 41

2. Changes in the contract dollar value throughout the life of the contract are/were attributable to:

Government issued changes orders Claims submitted by contractor

Other Government actions Other contract action

Not applicable Please explain:

3 Have you experienced problems with the contractor wanting change orders issued because they feel the work you need done is not covered in the contract?

Yes No

If yes, please explain:

4. Approximately how many people are/were employed under this contract?

5. Has there been a Contract Purchasing System Review (CPSR) conducted?

Document Number: 05GA0A19Q0019 Page 14 of 41

Yes No

If yes, when and what were the findings:

6. Has this contract included support in the following areas: check all that apply

Data Mapping

____________Data File Formatting

____________ Data Field Formatting

____________Technical Troubleshooting (Help Desk Support)

____________ Content Error Reporting and Resolution

____________ Technical Error Reporting and Resolution

_____________ Data Documentation

______________API and/or FTP Development

7. Further define the type of support this contractor provided, based upon Question 7 above.

8. In what technical areas described below do you feel the contractor is strong?

Data Mapping

____________Data File Formatting

____________ Data Field Formatting

____________Technical Troubleshooting (Help Desk Support)

____________ Content Error Reporting and Resolution

____________ Technical Error Reporting and Resolution

____________ Data Documentation

____________API and/or FTP Development

9. In what technical areas described below do you feel the contractor is weak?

Data Mapping

Document Number: 05GA0A19Q0019 Page 15 of 41

____________Data File Formatting

____________ Data Field Formatting

____________Technical Troubleshooting (Help Desk Support)

____________ Content Error Reporting and Resolution

____________ Technical Error Reporting and Resolution

____________ Data Documentation

____________API and/or FTP Development

Technical Performance Questions

10. Rate the overall technical quality of this contractor for your contract.

Pass Fail N/A

Comments:

11. Rate the contractor’s record in completing tasks/deliverables within establishing time schedules.

Pass Fail N/A

Comments:

12. Rate the contractor’s record in demonstrating a thorough understanding of the nature of the work required and the disciplines re-quired to accomplish them

Pass Fail N/A

Comments:

Document Number: 05GA0A19Q0019 Page 16 of 41

13. Rate the contractor’s record in its ability to adapt to changes in call order requirements or changes in priority.

Pass Fail N/A

Comments:

14. Rate the contractor’s record in identifying and mitigating risks. Pass Fail N/A

Comments:

Contract Management and Administration Questions

15. Rate the contractor’s record in estimating and managing resources required to perform the assigned tasks in accordance with re-quirements.

Pass Fail N/A

Comments:

16. Rate the contractor’s record in generating, defining and negotiating call orders.

Pass Fail N/A

Document Number: 05GA0A19Q0019 Page 17 of 41

Comments:

17. Rate the contractor’s record in managing to ensure tasks are performed in accordance with task plans.

Pass Fail N/A

Comments:

18. Rate the contractor’s record in reacting quickly and adjusting staffing levels and make-up to meet changing requirements.

Pass Fail N/A

Comments:

19. Rate the contractor’s record in responding to requirements and the quality of call orders completed.

Pass Fail N/A

Comments:

Document Number: 05GA0A19Q0019 Page 18 of 41

20. Rate the contractor’s performance in dealing with problems and implementing corrective actions.

Pass Fail N/A

Comments:

21. Rate the contractor’s record in managing multiple and diverse project/tasks from planning through execution phases.

Pass Fail N/A

Comments:

22. Rate the contractor’s record in establishing and maintaining an effective quality assurance program and meeting quality improve-ment requirements.

Pass Fail N/A

Comments:

23. Rate the contractor’s record in timely and reasonable implementation of contract changes.