SOW_-_Maintenance_of_Video_Surveillance_System_in_110AB_Barracks_Complex.docx

STATEMENT OF WORK

Maintenance for 110AB Barracks Video Surveillance System

Part 1

General Information

1. GENERAL: This is a non-personnel services contract for maintenance of the video surveillance System for 110th Aviation Brigade Barracks. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the maintenance Contract as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: A video surveillance system was installed in the barracks complex in November 2014. There has been continuous contract maintenance on this system since the installation.

1.3 Objectives: Provide maintenance for five years for the video surveillance system in and around the 110th Aviation Brigade barracks complex to meet the regulatory guidance provided within TRADOC Regulation 350-6.

1.4 Scope: Provide a maintenance contract for five years for all items included as part of the video surveillance system to include security cameras throughout the barracks complex in buildings 8361 (laundry room only), 8362, 8363, 8364, and 8365 which provides motion active live feed to hard drives located in the kitchenettes and laundry room. Cameras and videos have the capabilities to accurately depict in both night and day operations. Video feed must be stored for a minimum of 30 days for all cameras in the barracks complex.

1.4.1 Service and Maintenance Contract

1. Provide customer support for daily company operations

2. Provide biannual maintenance inspections assessing equipment and programming adjustments during inspection.

3. Contractor will replace existing equipment which becomes unserviceable or unrepairable due to acts of nature including but not limited to lighting, power surges, flooding, and vandalism. All existing equipment removed from a site or room for reasons of a life cycle upgrade, repair, or replacement shall be returned to the Government. Contractor shall provide a complete and comprehensive list of serial numbers and other identifying tag numbers showing the exact location of all equipment that has been installed or removed within two days after completion of services executed The contractor will have two hours to respond and correct any problems and or provide a proposed plan of action to the COR if the system goes down.

4. All work will be carried out on site or remotely (for configuration management), the Service engineer will also note down any deficiencies in the system and recommend work required to maintain, full, trouble free operation.

5. The contractor will provide all supervision, labor, transportation, software, materials & other items, parts, and non-personal services (not specifically identified to be Government-furnished) to perform maintenance services including preventive/routine maintenance and repair service for all existing and replacement for existing computer based media, cameras , video cable, audio-visual equipment, and Ethernet based networking devices and switches.

6. Carry out a visual inspection of all major components (including cabling and connections where accessible) for signs of deterioration or damage and rectify as necessary.

7. Ensure cameras are well connected and are configured for maximum and optimal coverage. Angles are appropriate for site and lens zooming is in accordance with the camera specifications. Wiring is well shielded and protected. Visual inspection of all major components (including cabling and connections) for signs of deterioration or damage and rectify as necessary.

1.5 Periods of Performance:

1 Aug 18 – 31 Jul 19 (Base Year) 1 Aug 19 – 31 Jul 20 (Option Year 1) 1 Aug 20 – 31 Jul 21 (Option Year 2) 1 Aug 21 – 31 Jul 22 (Option Year 3) 1 Aug 22 – 31 Jul 23 (Option Year 4)

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program as well as a mile stone matrix to ensure services are performed in accordance with this SOW. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Three copies of the QCP and mile stone matrix is to be delivered within 5 days after contract award, and within 5 working days if any changes are made thereafter to the KO and/or COR. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 5:30am-7:00pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons.

1.6.4 Place of Performance: The work to be performed under this contract will be performed at buildings 8361 (laundry room only), 8362, 8363, 8364, and 8365.

1.6.5 Type of Contract: The government will award a Firm Fixed Price Service Contract.

1.6.6 Security Requirements: National Defense Emergencies: In the event of a National Defense Emergency affecting Fort Rucker, the Fort Rucker POC will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Fort Rucker POC that National Defense Emergency conditions are no longer in effect. Fort Rucker will coordinate with the contractor and adjust the milestone schedule accordingly. Security: It is the responsibility of the contractor to obtain entrance clearances for all contractor personnel working on DoD installations and facilities. The installation/facilities will honor all reasonable requests for entrance clearances of essential contractor staff members working at installations, conditioned only upon presentation of proper credentials and in conformance with the installation security regulations. The contractor will ensure that all access is conducted in a manner so as to minimize interference with military operations at the installation/facility. Favorable National Agency Check with Inquiry (NACI): Fort Rucker requires all contractor personnel working at a DOD facility to have a current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67; at a minimum a Background Investigation shall be initiated in Joint Personnel Adjudication System (JPAS). Access and General Protection/Security Policy and Procedures: This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award. The contractor shall comply: with all applicable Department of Defense (DOD) security regulations and procedures during the performance of this task order. The contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, and Government personnel work products that are obtained or generated in the performance of this task order. All contract employees must adhere to the Fort Rucker guidelines for Security, Force Protection, Information Disclosure, and Conduct. Threat Awareness Reporting Program. For all contractors with security clearances: Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified.

1.6.7 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications: Contractor will provide a detailed training class on the operations of the entire system at the completion of the installation process.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, will meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR, if required, will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: N/A

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs N/A

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide electrical services for contractors.

3.2 Facilities : The Government will provide access to the workspace for contractors.

3.3 Utilities: The Government will provide the current security system for upgrade The Contractor shall instruct employees in conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Equipment: The contractor will provide all current equipment for upgrade .

3.5 Materials: The Government will not provide materials for this project.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this SOW.

4.2 Secret Facility Clearance: The contractor is not required to maintain a clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract are not required a security clearance from the Defense Industrial Security Clearance Office.

4.3. Materials :The Contractor shall provide CCTV improvement and upgrade required to complete this project. Materials that are needed but not limited to are monitors, cameras, fiber-optic wire, keyboards, wall mounts.

4.4. Equipment: The Contractor shall provide all necessary equipment to complete this project to include but are not limited to tools, ladders, etc.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide maintenance services for CCTV improvements and upgrades.

5.2. Task Heading.

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://www.ecmra.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract Number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including subcontractors); (6) Estimated direct labor dollars paid this reporting period (including subcontractors); (7) Total payments (including subcontractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each subcontractor, if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purpose of reporting this information); (11) Locations where contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and subcontractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor's systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. AR 350-6