NAICS 561422: This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client; and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Examples:

  • Customer Service Call Centers
  • Floral Wire Services (i.e., Telemarketing Services)
  • Order-taking For Clients Over The Internet
  • Telemarketing Bureaus
  • Telemarketing Services On A Contract Or Fee Basis
  • Telephone Call Centers

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TRUST BENEFICIARY CALL CENTER CONTRACT Last updated 1 week ago / Department of the Interior
Presolicitation
Due 5/31/18

No response is necessary at this time in response to this presolicitation notice.Trust Beneficiary Call Center Services for the Office of Special Trustee for American Indians (OST).See www.fedconnect.net for additional information and all attachments... read more

Solicitation
Due 5/11/18

At the request of the Federal Communications Commission (FCC) Office of Managing Director (OMD), and to ensure wide exposure of the Universal Service Administrative Company's (USAC) solicitations, the FCC is alerting the public that USAC has posted on its website, a Request for Proposal (RFP) to... read more