NAICS 561422: This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client; and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Examples:

  • Customer Service Call Centers
  • Floral Wire Services (i.e., Telemarketing Services)
  • Order-taking For Clients Over The Internet
  • Telemarketing Bureaus
  • Telemarketing Services On A Contract Or Fee Basis
  • Telephone Call Centers

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