Delivery Order GS35F0284R-AG645S43645S55065

This is a firm fixed-price delivery order contract awarded by the Defense Finance and Accounting Service (DFAS), a defense agency, to Intervoice, Inc. for IVR (Interactive Voice Response) system maintenance services. The contract has a ceiling value of $358,390.85 and a period of performance ending on January 31, 2013. There is no set-aside designation mentioned. This contract may be part of a larger indefinite-delivery, indefinite-quantity (IDIQ) contract vehicle, but the provided information...

The Department of the Interior US Geological Survey Office of Acquisitions and Grants awarded a Firm Fixed Price Delivery Order contract to Technology Resource Center Of America, LLC (TRCA) for the maintenance of a NORTEL-MERIDIAN VOICEMAIL SYSTEM. The contract is associated with the Information Technology Schedule 70 (IT-70) contract vehicle, which is a Multiple Award Schedule (MAS) contract administered by the General Services Administration (GSA). The contract has a potential value of...

The Department of Agriculture Office of Communications awarded an $8,000 delivery order against GSA Schedule 70 to Voicecom Telecommunications, LLC DBA Intelliverse for renewal of a voice response system. The fixed price award fee contract has a period of performance through November 23, 2015. Intelliverse will continue to provide automated call response capabilities for the agency under the Information Technology Schedule 70 contract vehicle. No set-aside provisions were applied to this order...

This task order against the Social Security Administration's Telephone Systems Replacement Project contract provides for continued maintenance, managed services, and bulk mail/reply operations support. Valued at $22.9 million, Avaya Federal Solutions will deliver these services over a one-year period in Baltimore, Maryland under a firm fixed price contract. As the prime contractor supporting the SSA's efforts to modernize its contact center infrastructure through this longstanding IDIQ...

This is a firm fixed price contract awarded by the Department of the Interior US Geological Survey Office of Acquisitions and Grants to Avaya Federal Solutions, Inc., a manufacturer of unified communications, contact center, and networking solutions. The contract is for maintenance on the enterprise voice network program, with a potential value of $12,604.32. The contract has no set-aside designation and was awarded under the General Services Administration (GSA) Information Technology...

This is a firm fixed-price delivery order contract awarded by the Office of the Assistant Secretary for Administration and Management, a civilian agency, to Brookman LLC, a small business subchapter S corporation. The contract is for IVR (Interactive Voice Response) software and maintenance support, with a ceiling value of $719,077.70 and an ultimate completion date of December 20, 2017. The contract was awarded on December 20, 2016. No additional information about a larger contract vehicle or...

The Social Security Administration awarded a $1.3 million firm fixed price delivery order against an unspecified contract vehicle to Avaya Federal Solutions, Inc. for hardware/software maintenance of a Verint Workforce Optimization telephone system replacement project. The 12-month period of performance is from September 2021 through June 2022. Funding is provided by the SSA to support ongoing maintenance of its Telephone Systems Replacement Project, a major program aimed at modernizing the...

<p>The Social Security Administration awarded Avaya Federal Solutions, Inc. a $551,733 firm fixed price delivery order to continue managed services for the Telephone Systems Replacement Project's Verient Solution. This solution provides Workforce Optimization tools, such as those used by supervisors to manage National 800 Number agents, through June 14, 2023 in Baltimore, Maryland. No applicable subcontractors were identified.</p>

The Department of Agriculture Office of Communications awarded a $6,603.20 delivery order against the Information Technology Schedule 70 to Voicecom Telecommunications, LLC DBA Intelliverse for renewal of a voice response system. The firm fixed price order issued under the GSA Schedule 70 contract vehicle has a period of performance through January 26, 2017. Intelliverse will continue to provide the Department's voice response system through the renewal with no set-aside designation applied to...

This is a firm-fixed-price delivery order awarded under the Department of the Interior's GSA Schedule 70 contract to Cornerstone Communications, Inc., a technology company that provides telecommunications, network infrastructure, and video surveillance solutions. The contract is for voicemail maintenance services for the U.S. Geological Survey's Nortel Meridian 1 Option 11CPCX and Meridian Mail systems, with a potential value of $5,400.00 and a completion date of March 31, 2019. The contract was...