Delivery Order EDFSA14D0002-0008
Award Date 12/31/15
Potential Completion Date 12/31/16
Potential Value $42K
Federal Agency
Awardee
Ultimate Awardee
Not listed NAICS Category
Federal Contract Vehicle
- Not listed
Set-Aside Type
No Set-Aside Used
Extent Competed
Not Available for Competition
Major Defense Program
Not listed Pricing Type
Firm Fixed Price
Place of Performance
Washington, DC 20202, USA
Solicitation Procedures
Only One Source
Number Of Offers Received
Not listed
Legislative Mandate
Clinger Cohen Act
National Interest Action
Not listed Research Type
Not listed Primary Consortia Member
Not listed Similar Awards
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- EDFSA14D0002Indefinite Delivery Contract
- EDFSA14D0002-0008Delivery Order
THE IDIQ CONTRACT ED-FSA-14-D-0002 WAS AWARDED ON DECEMBER 24, 2013 TO CORESPHERE, LLC AS A SMALL BUSINESS 8A SET-ASIDE, TO PROVIDE THE RESEARCH AND CUSTOMER CARE CENTER WITHIN FSA WITH SOFTWARE AS A SERVICE (SAAS) THAT PROVIDED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CALL CENTER CASES (SERVICE REQUESTS), O & M, TRAINING, SUPPORT, AND IMPLEMENTATION SERVICES. THIS CONTRACT PROVIDED A LIMITED NUMBER OF SALESFORCE SAAS PRODUCTS, TRAINING AND SUPPORT SERVICES IN SUPPORT OF IMPLEMENTING THE SAAS SOLUTION. A FOLLOW-ON CONTRACT WAS AWARDED IN DECEMBER 2013 THAT EXPANDED THE AVAILABLE CRM SERVICES TO FSA. THE PROGRAM GROUPS NOW SEEKS TO CONTINUE LEVERAGING THESE SAAS CAPABILITIES IN SUPPORT OF THEIR MISSION.
Posted 12/31/15
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00001 | Close Out | $0 | 5/20/19 | |
| 1 | Other Administrative Action | $0 | 1/24/17 | |
| Not listed | Not listed | $42.0k | 12/31/15 |