<p>This is a Definitive Contract awarded by the Department of Defense's Southeast Region to Pro Call Center Inc., an Economically Disadvantaged Woman-Owned Small Business. The contract, with a Firm Fixed Price of $58,277.05, is for CLIN 0001 AFTER HRS. ANSWERING SVC. PKG. and has an Ultimate Completion Date of August 10, 2023. The contract was awarded on May 10, 2018 through a Sole Source set-aside for an Economically Disadvantaged Woman-Owned Small Business.</p>
This federal contract award is for TELEPHONE ANSWERING SERVICES provided by Answerplus Inc., a for-profit organization, to the U.S. Department of State Bureau of Western Hemisphere Affairs, a civilian agency. The contract has a ceiling value of $169,981.60 and is a definitive contract with a firm fixed price pricing type. The period of performance runs from the award date of July 15, 2021 through September 1, 2026. This award does not have a set-aside designation. Answerplus Inc. has received...
This is a firm fixed-price purchase order contract awarded by the U.S. Department of Agriculture Forest Service to TP Communications Inc./Apello, a small disadvantaged business, for $95,465.00. The contract is for a monthly answering service to support approximately 60-100 field employees working in remote locations across the Intermountain West region. The service will be responsible for daily after-hours check-in/check-out procedures, as well as coverage on weekends and holidays, to ensure the...
The Department of Justice Offices Boards and Divisions US Attorney's Offices awarded a firm fixed price purchase order contract to Answerone Inc., doing business as Answer One, for telephone answering services. The contract, valued at $32,085.00, has a period of performance through October 31, 2020. Answerone Inc. is a self-certified small disadvantaged business that has provided similar services to the Department of Justice since 2003. The contract is not set aside for any particular...
This is a $25,933.00 firm fixed-price purchase order awarded by the U.S. Forest Service, Region 2 - Rocky Mountain Region to Executive Answering Inc., a small business, for 24-hour answering services for the Pueblo Interagency Dispatch Center in Pueblo, CO. The contract term is from August 1, 2024 through July 31, 2029, with four one-year option periods. The services include emergency and wildland fire call handling, accurately recording information, and transferring calls to on-call...
This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...
This is a delivery order awarded under the Air Force's Network-Centric Solutions II (NETCENTS II) contract vehicle. The $771,295.70 firm-fixed-price contract was awarded to Countertrade Products, Inc., a woman-owned small business, to provide Consolidated Operator Answering System (COAS) support for several sites. The contract was not set aside. Countertrade Products, Inc., based in Westminster, Colorado, is a versatile federal contractor that specializes in providing customized technology...
The U.S. Peace Corps awarded a firm-fixed-price purchase order valued at $112,286.00 to Direct Interactions Inc., a small business, for Telephone Answering Service for the Office of Health Services (OHS). The contract has a period of performance through April 18, 2028. This requirement was solicited as a 100% small business set-aside under NAICS code 561421, "Telephone Answering Services." The original solicitation, Solicitation 1145PC23Q0136, was posted on March 21, 2023, with...
This is a firm-fixed-price definitive contract awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station (a civilian agency) to TP Communications Inc. (doing business as Apello) for a phone answering service for a field crew. The contract has a period of performance through December 31, 2025 and a ceiling value of $27,865.70. The contract was set aside and awarded to a self-certified small disadvantaged business. There is no information provided about any major...
This federal contract award is for fraud hotline services to the District of Columbia Courts. The prime contractor is Answernet Inc., a for-profit company that provides contact center and call center services. The contract is a purchase order valued at up to $6,000 for the base year from April 9, 2025 to April 8, 2026, with a total potential value of up to $24,000 through the ultimate completion date of April 8, 2029. Answernet has provided similar fraud hotline services to the District of...