Definitive Contract 75FCMC19C0024

This is a $2,226,995.80 firm-fixed-price definitive contract awarded by the Centers for Medicare and Medicaid Services (CMS) to Seba Professional Services LLC, a woman-owned small business, to provide quality call monitoring, quality written correspondence monitoring, data analysis, collection, enhancement, and reporting services. The contract was awarded on a sole source basis under the SBA's 8(a) Business Development Program and has a period of performance through July 31, 2024. Seba Professional Services is a diversified professional services firm that has previously provided services to the Army National Guard, Department of Homeland Security's Coast Guard, and the Air Force Materiel Command under other small business set-aside and full and open competition contracts.