This contract was awarded by the VA Technology Acquisition Center, a civilian federal agency, to JJR Solutions LLC, a Service-Disabled Veteran-Owned Small Business. The $78,365,316.48 contract is a Firm Fixed Price Definitive Contract under the Small Business Innovation Research (SBIR) Program Phase III. The contractor will employ the Human Performance Assessment (HPA) framework developed under a prior SBIR effort to deliver an enterprise-based Veterans Crisis Line call center. This contract does not have a set-aside designation. JJR Solutions has held several significant Indefinite Delivery Vehicles (IDVs) with federal agencies, including a $650 million multiple-award IDIQ contract focused on healthcare innovation for the Department of Veterans Affairs, and a $24.9 million single-award contract for medical records storage services.
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